Customer Reviews for Vasil Enterprises Inc
(U-Haul Neighborhood Dealer)

117 reviews

42 James St   Antigonish, NS B2G1R7

(902) 863-2420

Office Hours

  • Mon-Fri: 8 am–4:45 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed

Services at this Location:

Contact Us

(902) 863-2420

42 James St
Antigonish, NS B2G1R7

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4:45 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything worked. Fair pricing good service. Definitely would recommend. Any damage had inspection stickers indicating old damage. Friendly staff.

Kale MacFarlane 
Rating:
5.0

Excellent service and I felt prioritized really. She did her inspection quickly and was very easy to get along with. I wasn't there very long. Received my damage deposit and was on my way. Thank you!

Mark Machnik 
Rating:
5.0

Customer did not leave a comment.

David P Cudmore 
Rating:
5.0

Great service on short notice. Shelly was great to deal with.

garrett juurlink 
Rating:
3.0

Customer did not leave a comment.

Jermia Vorstenbosch 
Rating:
5.0

Customer did not leave a comment.

Malcolm mclaren 
Rating:
5.0

I really enjoyed your service. Thank you very much. I will recommend your company to my friends.

Yurii Dudak 
Rating:
5.0

Customer did not leave a comment.

Christopher Boyle 
Rating:
5.0

Great service on this end as well.

Christopher Strickey 
Rating:
4.0

Very friendly staff and very helpful.

BRAD LEGALLAIS 
Rating:
5.0

AAAAAAAAA

RON HEBB 
Rating:
5.0

Professional and courteous service

Shane Smith 
Rating:
5.0

Customer did not leave a comment.

Bill Vasil 
Rating:
5.0

Haven’t rent a truck in years very reasonable price and very user friendly

Kevin DeCoste 
Rating:
5.0

Poor service while returning the truck I refilled the petrol in it the fuel meter did not moved so I put extra fuel and all of a sudden it moved and went to the top, it was not my fault, but I paid for the extra fuel which went in the truck. When called u haul they told me that they won’t reimburse it, which is very disappointing.

KAMLESH JOSHI 
Rating:
5.0

Customer did not leave a comment.

Kari Wallace 
Rating:
5.0

Customer did not leave a comment.

Bill Vasil 
Rating:
5.0

Customer did not leave a comment.

Quanhua Li 
Rating:
5.0

Customer did not leave a comment.

Bill Vasil 
Rating:
5.0

Customer did not leave a comment.

Fernanda Plaja 
Rating:
5.0

Customer did not leave a comment.

wanda matthews 
Rating:
5.0

Customer did not leave a comment.

paul powers 
Rating:
5.0

At first there was no trailer close, but at the last minute, I got one in my own town. That was a bit stressful but at the end all was fine thanks

Yvon Grenier 
Rating:
5.0

The process is great, people too! An amazing affordable option - thank you!

Pamela Quick 
Rating:
5.0

Customer service was excellent, I have absolutely no complaints! The only thing I would have liked would be for me to leave the trailer in Dartmouth instead of hauling it back empty, and not have to pay extra. Thanks, Colleen

colleen shannon 
Rating:
5.0

Customer did not leave a comment.

Victoria Dean 
Rating:
5.0

Thanks for the great service!

Nancy Anderson 
Rating:
5.0

Customer service was awesome.

COLIN MACEACHERN 
Rating:
5.0

One of the best customer experiences I've ever had.

COLIN MACEACHERN 
Rating:
5.0

Customer did not leave a comment.

Fred Harvey 
Rating:
5.0

Customer did not leave a comment.

Sonia Houle 
Rating:
5.0

Nothing to improve and I was pleasantly surprised to find a pile of clean furniture blankets inside the trailer, they helped tremendously with the move, thank you 🙏

Christopher Cosgrove 
Rating:
5.0

Customer did not leave a comment.

Keith Dixon 
Rating:
5.0

Provide someone to load and unload the truck.

Camille Tremblay 
Rating:
5.0

Customer did not leave a comment.

kenji omae 
Rating:
5.0

Customer did not leave a comment.

Amanda Rawding 
Rating:
5.0

Customer did not leave a comment.

Peter Rawding 
Rating:
4.0

very friendly staff, very helpful, BUT, better signage for the U-haul store is needed. It is a way from the road and very small...I went past it three times before I saw it...just a thought... Otherwise, great job, I have used U-haul for quite a few years now, from utility trailers to large vans...happy to stay loyal

Kevin Monsell-Tucker 
Rating:
5.0

Rolling dollies should be secured inside each truck with built in racks/clips! I almost had a heart attack when I stopped with the truck at the first stoplight! Also, I dislike the credit card charging process....if usage is under estimated cost, the transactions are separate and higher one is charged first. Should only be a 'hold' placed on card until return.

David Wilson 
Rating:
5.0

Customer did not leave a comment.

Joyce Layes 
Rating:
5.0

Customer did not leave a comment.

darryl macdonald 
Rating:
5.0

Customer did not leave a comment.

George Marshal 
Rating:
4.0

Good service. Truck was available as reserved, worked well, was clean. No problems

Michael Gibson 
Rating:
3.0

I would like to see a return with a full tank .The present is unfair

Robert Stewart 
Rating:
1.0

We were traveling from Pennsylvania to move some personal items from a house we recently sold in Nova Scotia. We reserved a small trailer in Nova Scotia over a week ahead of time which was to be picked up on way to house. The morning the trailer was to be picked up, the rental facility called to let us know he had no trailer and I should call Uhaul dispatch for another trailer. Dispatch was able to find another trailer at another location, which delayed our trip, “the last one in Nova Scotia”. There were no trailers, larger or smaller within 200 miles. Not a good experience.

JOSEPH FIORENTINO 
Rating:
5.0

Customer did not leave a comment.

John McKay 
Rating:
5.0

Customer did not leave a comment.

David Wilson 
Rating:
5.0

I had trouble viewing the passenger side for vehicles as the side mirrors were not adjustable. this made it difficult to see vehicles merging or coming up behind me on the right.

Lori Graham 
Rating:
5.0

Woman server on September 15 was excellent

kenji omae 
Rating:
4.0

The UHAUL poster/sign is not that visible. Small entrance, and office. I almost parked the truck in a wrong place.

Ranthom Ndizihiwe 
Rating:
3.0

Uhaul did not provide the equipment that I had requested at the time I had requested. I had booked and confirmed my reservation weeks in advance. On moving day I was directed to 3 other locations before finding a trailer 5 hours later and hours drive away from my home location. Uhaul needs to increase their supply of equipment.

Mitchell Arthur Lewis 
Rating:
5.0

Customer did not leave a comment.

Kylie Adele Dixon 
Rating:
5.0

Customer did not leave a comment.

Grant J Ferguson 
Rating:
5.0

Customer did not leave a comment.

Susan Lee Stephen 
Rating:
5.0

Customer did not leave a comment.

Eric Maas 
Rating:
4.0

Customer did not leave a comment.

Bob Charron 
Rating:
5.0

I booked through the Moncton Location with Dave Thibodeau and he was amazing to deal with. Had everything set up for me so I did not have to worry. We normally deal with Budget however after getting the truck and help I needed so quickly I will be looking into having all our agents switch to Uhaul.

Hoyts MovingStorage 
Rating:
5.0

Very friendly people.

Nicholas Maddock 
Rating:
5.0

Service was awesome thanks to Bill Vasil!!

Cindy Smith 
Rating:
5.0

Customer did not leave a comment.

Geoff Bissell 
Rating:
5.0

Customer did not leave a comment.

Andre Michael Boudreau 
Rating:
5.0

Customer did not leave a comment.

Paul Thompson 
Rating:
3.0

Nothing

Jeff De Leebeeck 
Rating:
5.0

This location is great and staff were courteous and helpful. Highly recommended.

Dennis Mackinnon 
Rating:
5.0

Customer did not leave a comment.

Mahmoud Mahmoud 
Rating:
5.0

Customer did not leave a comment.

Bill Vasil 
Rating:
5.0

Customer did not leave a comment.

John McKenna 
Rating:
5.0

Customer did not leave a comment.

Cathy Bambrick 
Rating:
4.0

Customer did not leave a comment.

Dawn Thompson 
Rating:
5.0

It took me a while to figure out the ignition because there was a childproof device on it. Some instructions on that would have been helpful. Otherwise it all went smoothly!

Betsy MacDonald 
Rating:
5.0

I did not know how easy and cheap it was to use.

Clyde Gale 
Rating:
5.0

Customer did not leave a comment.

Katalyn McLeod 
Rating:
5.0

Customer did not leave a comment.

Peter Rawding 
Rating:
5.0

Customer did not leave a comment.

barbara demarsh 
Rating:
3.0

Customer did not leave a comment.

William Francis Jones 
Rating:
4.0

Customer did not leave a comment.

Brian Crook 
Rating:
5.0

Professional service.

Martin Neynens 
Rating:
4.0

Customer did not leave a comment.

Elizabeth MacKenzie 
Rating:
4.0

Customer did not leave a comment.

Carl Joseph Macdonald 
Rating:
4.0

Customer did not leave a comment.

Amy Benedict 
Rating:
5.0

Customer did not leave a comment.

Bill Vasil 
Rating:
5.0

Friendly helpful service.

Peter Rawding 
Rating:
3.0

I am very concerned that my bill is incorrect because the attendant at this location gave me false information about billing terms. This location was otherwise very good. I am also concerned that during the check-in of the vehicle it was not thoroughly sanitized as per COVID-19 requirements.

Ryan Monte 
Rating:
5.0

Staff went above and beyond , respectful and professional

Angela Nieforth 
Rating:
5.0

Nothing everything is great...thank you very much for the nice equipment to work with...

Danny Green 
Rating:
5.0

Customer did not leave a comment.

James Cuthbertson 
Rating:
5.0

Customer did not leave a comment.

Judy Clarke 
Rating:
5.0

Keep the same

Gerard Ryan 
Rating:
4.0

For those working alone with heavier trailers. A dolly wheel to assist with raising and lowering on to hitch would be helpful.

Fred Harvey 
Rating:
5.0

Customer did not leave a comment.

Cassie Sponagle 
Rating:
5.0

Customer did not leave a comment.

Hugh Gormley 
Rating:
5.0

Customer did not leave a comment.

Blake OBrien 
Rating:
5.0

Customer did not leave a comment.

Perry Biddiscombe 
Rating:
5.0

Customer did not leave a comment.

Jamie Buell 
Rating:
5.0

Friendly, polite, professional sales person.

GLORIA CANTWELL 
Rating:
5.0

Customer did not leave a comment.

jacques BOUCHER 
Rating:
3.0

Customer did not leave a comment.

Robert Weber 
Rating:
5.0

Customer did not leave a comment.

Tony Vandenheuvel 
Rating:
3.0

Customer did not leave a comment.

Paul Doiron 
Rating:
5.0

Work on your system (computer network).

Christopher Denney 
No reviews have been submitted for this location.

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