Everything worked. Fair pricing good service. Definitely would recommend. Any damage had inspection stickers indicating old damage. Friendly staff.
Kale MacFarlane
Customer Reviews for Vasil Enterprises Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and I felt prioritized really. She did her inspection quickly and was very easy to get along with. I wasn't there very long. Received my damage deposit and was on my way. Thank you!
Mark MachnikGreat service on short notice. Shelly was great to deal with.
garrett juurlinkI really enjoyed your service. Thank you very much. I will recommend your company to my friends.
Yurii DudakGreat service on this end as well.
Christopher StrickeyVery friendly staff and very helpful.
BRAD LEGALLAISAAAAAAAAA
RON HEBBProfessional and courteous service
Shane SmithHaven’t rent a truck in years very reasonable price and very user friendly
Kevin DeCostePoor service while returning the truck I refilled the petrol in it the fuel meter did not moved so I put extra fuel and all of a sudden it moved and went to the top, it was not my fault, but I paid for the extra fuel which went in the truck. When called u haul they told me that they won’t reimburse it, which is very disappointing.
KAMLESH JOSHIAt first there was no trailer close, but at the last minute, I got one in my own town. That was a bit stressful but at the end all was fine thanks
Yvon GrenierThe process is great, people too! An amazing affordable option - thank you!
Pamela QuickCustomer service was excellent, I have absolutely no complaints! The only thing I would have liked would be for me to leave the trailer in Dartmouth instead of hauling it back empty, and not have to pay extra. Thanks, Colleen
colleen shannonThanks for the great service!
Nancy AndersonCustomer service was awesome.
COLIN MACEACHERNOne of the best customer experiences I've ever had.
COLIN MACEACHERNNothing to improve and I was pleasantly surprised to find a pile of clean furniture blankets inside the trailer, they helped tremendously with the move, thank you 🙏
Christopher CosgroveProvide someone to load and unload the truck.
Camille Tremblayvery friendly staff, very helpful, BUT, better signage for the U-haul store is needed. It is a way from the road and very small...I went past it three times before I saw it...just a thought... Otherwise, great job, I have used U-haul for quite a few years now, from utility trailers to large vans...happy to stay loyal
Kevin Monsell-TuckerRolling dollies should be secured inside each truck with built in racks/clips! I almost had a heart attack when I stopped with the truck at the first stoplight! Also, I dislike the credit card charging process....if usage is under estimated cost, the transactions are separate and higher one is charged first. Should only be a 'hold' placed on card until return.
David WilsonGood service. Truck was available as reserved, worked well, was clean. No problems
Michael GibsonI would like to see a return with a full tank .The present is unfair
Robert StewartWe were traveling from Pennsylvania to move some personal items from a house we recently sold in Nova Scotia. We reserved a small trailer in Nova Scotia over a week ahead of time which was to be picked up on way to house. The morning the trailer was to be picked up, the rental facility called to let us know he had no trailer and I should call Uhaul dispatch for another trailer. Dispatch was able to find another trailer at another location, which delayed our trip, “the last one in Nova Scotia”. There were no trailers, larger or smaller within 200 miles. Not a good experience.
JOSEPH FIORENTINOI had trouble viewing the passenger side for vehicles as the side mirrors were not adjustable. this made it difficult to see vehicles merging or coming up behind me on the right.
Lori GrahamWoman server on September 15 was excellent
kenji omaeThe UHAUL poster/sign is not that visible. Small entrance, and office. I almost parked the truck in a wrong place.
Ranthom NdizihiweUhaul did not provide the equipment that I had requested at the time I had requested. I had booked and confirmed my reservation weeks in advance. On moving day I was directed to 3 other locations before finding a trailer 5 hours later and hours drive away from my home location. Uhaul needs to increase their supply of equipment.
Mitchell Arthur LewisI booked through the Moncton Location with Dave Thibodeau and he was amazing to deal with. Had everything set up for me so I did not have to worry. We normally deal with Budget however after getting the truck and help I needed so quickly I will be looking into having all our agents switch to Uhaul.
Hoyts MovingStorageVery friendly people.
Nicholas MaddockService was awesome thanks to Bill Vasil!!
Cindy SmithNothing
Jeff De LeebeeckThis location is great and staff were courteous and helpful. Highly recommended.
Dennis MackinnonIt took me a while to figure out the ignition because there was a childproof device on it. Some instructions on that would have been helpful. Otherwise it all went smoothly!
Betsy MacDonaldI did not know how easy and cheap it was to use.
Clyde GaleProfessional service.
Martin NeynensFriendly helpful service.
Peter RawdingI am very concerned that my bill is incorrect because the attendant at this location gave me false information about billing terms. This location was otherwise very good. I am also concerned that during the check-in of the vehicle it was not thoroughly sanitized as per COVID-19 requirements.
Ryan MonteStaff went above and beyond , respectful and professional
Angela NieforthNothing everything is great...thank you very much for the nice equipment to work with...
Danny GreenKeep the same
Gerard RyanFor those working alone with heavier trailers. A dolly wheel to assist with raising and lowering on to hitch would be helpful.
Fred HarveyFriendly, polite, professional sales person.
GLORIA CANTWELLWork on your system (computer network).
Christopher Denney