very friendly staff, very helpful, BUT, better signage for the U-haul store is needed. It is a way from the road and very small...I went past it three times before I saw it...just a thought... Otherwise, great job, I have used U-haul for quite a few years now, from utility trailers to large vans...happy to stay loyal
Kevin M.
Customer Reviews for Vasil Enterprises Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Rolling dollies should be secured inside each truck with built in racks/clips! I almost had a heart attack when I stopped with the truck at the first stoplight! Also, I dislike the credit card charging process....if usage is under estimated cost, the transactions are separate and higher one is charged first. Should only be a 'hold' placed on card until return.
David W.Good service. Truck was available as reserved, worked well, was clean. No problems
Michael G.I would like to see a return with a full tank .The present is unfair
Robert S.We were traveling from Pennsylvania to move some personal items from a house we recently sold in Nova Scotia. We reserved a small trailer in Nova Scotia over a week ahead of time which was to be picked up on way to house. The morning the trailer was to be picked up, the rental facility called to let us know he had no trailer and I should call Uhaul dispatch for another trailer. Dispatch was able to find another trailer at another location, which delayed our trip, “the last one in Nova Scotiaâ€. There were no trailers, larger or smaller within 200 miles. Not a good experience.
JOSEPH F.I had trouble viewing the passenger side for vehicles as the side mirrors were not adjustable. this made it difficult to see vehicles merging or coming up behind me on the right.
Lori G.Woman server on September 15 was excellent
kenji O.The UHAUL poster/sign is not that visible. Small entrance, and office. I almost parked the truck in a wrong place.
Ranthom N.Uhaul did not provide the equipment that I had requested at the time I had requested. I had booked and confirmed my reservation weeks in advance. On moving day I was directed to 3 other locations before finding a trailer 5 hours later and hours drive away from my home location. Uhaul needs to increase their supply of equipment.
Mitchell Arthur L.I booked through the Moncton Location with Dave Thibodeau and he was amazing to deal with. Had everything set up for me so I did not have to worry. We normally deal with Budget however after getting the truck and help I needed so quickly I will be looking into having all our agents switch to Uhaul.
Hoyts M.Very friendly people.
Nicholas M.Service was awesome thanks to Bill Vasil!!
Cindy S.Nada
Jeff D.This location is great and staff were courteous and helpful. Highly recommended.
Dennis M.It took me a while to figure out the ignition because there was a childproof device on it. Some instructions on that would have been helpful. Otherwise it all went smoothly!
Betsy M.I did not know how easy and cheap it was to use.
Clyde G.Professional service.
Martin N.Friendly helpful service.
Peter R.I am very concerned that my bill is incorrect because the attendant at this location gave me false information about billing terms. This location was otherwise very good. I am also concerned that during the check-in of the vehicle it was not thoroughly sanitized as per COVID-19 requirements.
Ryan M.Staff went above and beyond , respectful and professional
Angela N.Nothing everything is great...thank you very much for the nice equipment to work with...
Danny G.Keep the same
Gerard R.For those working alone with heavier trailers. A dolly wheel to assist with raising and lowering on to hitch would be helpful.
Fred H.Friendly, polite, professional sales person.
GLORIA C.Work on your system (computer network).
Christopher D.the truck was good to use...at first there was a problem with the battery because it was drained, maybe the last person who used it forgot to turn off the lights inside the truck but overall it was awesome...
Bernie G.Drop of after hours
Martin N.truck brakes not strong and needs wheel allignment-too much vibration
Sperry M.streamline the data input required by the vendor
Ed R.