I found it difficult to find this pickup location. It has an entrance on a side street …. However the most confusing part is that the U-haul website continues to list another location on Dundas Street in London - approximately 1.5 km further east - that NO LONGER EXISTS! Please remove this location from the website and other customers will be find the correct location much easier.
Stephen R
Customer Reviews for Market 479
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Customer Service Rep. was everything the Rep. at the pick-up location wasn't. Total opposites. The Rep. at the drop-off location was excellent.
Christine STes is really a friendly guy.
Joao MVery friendly and helpful
allen bThe person who dealt with us at the store was super friendly, helpful and professional. Uhaul has always helped me move my stuff for cheapest price. Had some issues with a uhaul vendor once but the team handled the situation best way possible.Thank you Uhaul.
Muhammad MTemporary location was in use so we cannot rate this location. Temporary location was further from us for pickup and return.
ed pThe lady who runs this variety store I haul location is excellent. Kind, personable and knowledgeable. I recommend this site highly.
Nicholas PGreat experience
Graeme SKeep this contract with the variety store. Service was beyond excellent as I had electrical issues on my end they were amazing at trying to help
Jeff DStaff are amazing! Best uhaul experience to date.
Robert PSamuel was very helpful 👌
SAMUEL TKeep smiling it was a pleasure dealing with you
Lori BFriendly service
Patti GEveryone was fantastic to deal with. Process was easy pickup and easy drop off.
PERRY AThe customer service at this location was by far the best customer service I've experienced with UHaul. Top-notch.
Mathieson GNothing. Customer service was outstanding and exceptional helpful beyond expectations.
Richard PSmall sign. Difficult to find in unknown city.
David KExcellent Service
Keerthi PBest rental experience I've ever had. The lady was awesome. Very knowledgeable, helpful and polite.
Paul AAwesome service person!
hadish jOver all good but I could have drop it off at a closer location as they had another truck there for the next person. I was charged for going over km's a little bit plus putting gas in it to. If I know that then would not have filled it were it should have been. Would have left it down a little.
DAVID JGreat service from the gal running the rental truck!
KENNETH Bvery good store, owners helpful and made sure equipment was mounted safely. great job!
Gerald DThe best man ever
ADHAMHASSOUNA KThe people at this location were such a great help. Good people, thank you.
Wayne OExcellent and amazing experience. Thanks for all your help.
ACHILLE CEasy drop point. The receipt was in my email that evening
John MNothing it's all good
Christine TBe able to get price without having to go through the booking process
Mark PExcellent customer service
Ian DExcellent customer service , very very polite .
IAN D