El cliente no dejó un comentario.Amanda H.
Customer Reviews for Vapor Vault
(U-Haul Neighborhood Dealer)
Phoenix, AZ 85037
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 10 a. m. - 6:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gregory S.
Prompt and very good service.cinthia V.
Location and staff were great.JOANNA R.
Needs better signage but everything else is great!Katrina M.
El cliente no dejó un comentario.Andrea N.
I be would recommend maybe having better signage so you know where you are going, however service by both people I spoke to was great and prices good. I would use this location again.Katrina M.
El cliente no dejó un comentario.Miriam G.
Only concern is didn't get copy of final bill sent to my email that I can tell but otherwise awesome serviceLisa C.
El cliente no dejó un comentario.Blanca A.
El cliente no dejó un comentario.Sarah M.
El cliente no dejó un comentario.Erin H.
El cliente no dejó un comentario.Abraham C.
Extraordinario servicio al clientedion D.
El cliente no dejó un comentario.andrew B.
The Customer Service was great! The auto transport was in great condition and the process was quick. Wonderful experience with this rental. ¡Gracias!Callie W.
El cliente no dejó un comentario.Rebekah B.
El cliente no dejó un comentario.Vickie S.
El cliente no dejó un comentario.Latashia B.
El cliente no dejó un comentario.martin S.
El cliente no dejó un comentario.Brian W.
El cliente no dejó un comentario.CARLOS Z.
Make the equipment look a little better because.when your towing a vehicle on a long distance it's a little nerve racking thinking the trailer may not make it the to where you going.DENNIS A.
Original location did not have a truck and I was not informed about it, until I walked into original locationFlor B.
El cliente no dejó un comentario.John M.
The connections were not hooked up for the brakes. He never tested the hazard lights or the left & right blinkers. The connections were dragging on the ground.Claudia S.
My comments are that 2 years in a row my experience with Uhaul was horrible and not only was I completely inconvenienced but because of UHAULS mistakes it set off my stress level and I had to pay for a truck for 1 days when I made one trip with it. I had to pay more money for mileage and gasoline OMG I'm going to fight for my rights as a consumer and I will be contacting Uhaul NEVER AGAIN WILL I USE UHAUL OR THEIR MOVERS OR THEIR STORAGE FACILITY LOCATIONSPamela H.
El cliente no dejó un comentario.Aleksander B.
The engine light was on when I turned on the vehicle to confirm the gas & mileage. I also saw the gas cap was off. I called uhaul to report it who stated this shouldn't be an issue. The tire pressure light came on to say it was low. I used the uhaul to drive only 9 miles total since it didn't feel safe. The gas depleted quickly too. I put in 5 gallons to refill it to where it was at. This has never happened before. This particular uhaul vehicle was not a great experience.Rachelle H.
Nice truck clean and lots of room..Juan L.
Rental was smooth and easy and very professional .service was also excellent.thank you u - haul..Pete A.
The service was exceptional! Julia was super helpful and made the entire process smooth.Angelek L.
El cliente no dejó un comentario.Takarra T.
Really great customer service and fast in and outJennifer M.
difficult location to find due to lack of large signage.Ronald K.
The young women that attended me was outstanding with everything she did!!!David R.
El cliente no dejó un comentario.John C.
The owners at this location are awesome, friendly and helpfulBrittany B.
El cliente no dejó un comentario.Betty D.
Always nice, friendly and efficient.Angela W.
Very dirty We never received our invoice. Still wondering how much we will be charged.. Engine light was on. Handel bar torn The manager/Husband warned us that he will charge 25 for cleaning if we left anything. The manager/Husband insisted we needed to buy insurance. Rod 480-323-8861Rod G.
El cliente no dejó un comentario.Julia A.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.GREGORY S.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.Melissa B.
Make sure equipment has all fully functional parts. The eww we equipment I used w as a missing a clip and chain was damaged. This makes it illegal to use. That is what I was told by the next drop off location.Jose C.
No comment...a swell experience overall.Ruben O.
The staff Julia and Zach have the best customer service attitude ever. Cheerful and professional. I hope I got their names right. GraciasTamaraL A.
There is no signage visible from the road. There is nothing in the entire plaza that indicates there is a U-Haul store there unless you get up very close to the actual business. It didn't help that when I tried to call, chat, and go online to get information about where the office was located, I was on hold for over 30 minutes, the chat feature kept disconnecting me, and the online check-in process was not working.James M.
El cliente no dejó un comentario.Melecio M.
Very friendly and flexible with last minute changes to my moving supply needs. They ensure the trailer was appropriately hooked and that everything was working before I left the lot.Marisol C.
El cliente no dejó un comentario.DAVID LEE M.
Julia was great! Super helpfulSarah L.
El cliente no dejó un comentario.David M.
Front desk lady was super helpful, made the experience a lot nicer to deal with.Garrett H.
The proprietors were friendly and helpful. I was able to pick up, and drop off, the equipment in almost no time with no hassle.Douglas C.
Great customer service!Eva K.
El cliente no dejó un comentario.Chuong V.
El cliente no dejó un comentario.Ernest S.
El cliente no dejó un comentario.Victor M.
El cliente no dejó un comentario.FELICIA A.
El cliente no dejó un comentario.MARLEY W.
El cliente no dejó un comentario.ERWIN B.
El cliente no dejó un comentario.DAMIAN V.
El cliente no dejó un comentario.DEWANE M.
El cliente no dejó un comentario.TAMMY K.
El cliente no dejó un comentario.AMANDA B.
Very good service. I recommend them.ODALIS A.
El cliente no dejó un comentario.Eleodoro J.
El cliente no dejó un comentario.COLLEEN A.
Great and ready for pick up when I arrived. ThanksHOWARD S.
El cliente no dejó un comentario.KATE G.
El cliente no dejó un comentario.ROBERT M.
El cliente no dejó un comentario.MARK S.
El cliente no dejó un comentario.JERMAINE B.
Everything was great, except for the price. I cannot believe I payed 5,700.00 one way from AZ to Cheyenne, Wyoming. I really feel cheated.EDWARD L.
El cliente no dejó un comentario.MARIA M.
El cliente no dejó un comentario.RICHARD E.
Great job. Helpful.LAURA E.
Friendly people easy to work with.DALE T.
Good customer service.John M.
Friendly - no problem checking in or out. Had to put gas in truck shortly after getting it as it had less than a 1/2 tank, but either now or later anyway.JOHN S.
El cliente no dejó un comentario.Abbie Z.
Professional staff, very helpful and friendly.WILLIAM F.
Staff was very friendly. Appreciated the fact that they called me to verify reservation and advised on equipment rental needs.TROY M.
El cliente no dejó un comentario.MARGARET S.
Great people working there.SHEILA T.
El cliente no dejó un comentario.chris P.
Owner was ectremely nice and very helpful.PATRICIA H.
El cliente no dejó un comentario.Matthew J.
The engine light came on 10 miles down the road so it wasn't serviced recently. When trying to return the truck, the app would not accept the odometer picture after 30 minutes taking pictures then waited on hold for over an hour to get customer service. I think $.79 a mile additional charge is a rip off when it's $.20 more than other places. The location was convenient but I will not use U Haul again!Meredith J.
Wrong truck was parked in space where my rental was supposed to be, another customer was given the same truck number for a reservation, I wasnt given the right access to the vehicle so I was delayed by an hour.Chari D.
El cliente no dejó un comentario.Susanne G.
The online check in was painful. When I completed the initial reservation, I entered in a lot of information. When I showed up to pickup the truck, I then had to use the app to check in and it required me to enter in all the same information again. Also, the process was to "approve" me for the rental which really should have happened PRIOR to sitting in the parking lot in 100 degree heat filling out a form just to be approved. If I had been declined, I would have been very upset. Filling out the information for approval should be done prior with the check in process to include the minimal information to get the rental moving along. I had reserved the truck for 2:00 PM and I got there at 2 but it took me so long to complete the checkin process, it didn't leave until 2:30 but the required bring back time was still 2. The rental should start from the time the checkin is completed. I will never rent from UHaul again.Nathan G.
El cliente no dejó un comentario.ERICSON M.
El cliente no dejó un comentario.Marie T.
Have used this location a couple times now and their customer service is beyond great !!!MARIE C.