Customer Reviews for Value Store It
(U-Haul Neighborhood Dealer)

494 reviews

5900 NW 102nd Ave   Doral, FL 33178

(305) 637-4405

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(305) 637-4405

5900 NW 102nd Ave
Doral, FL 33178

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Skarlett P 
Rating:
5.0

Customer did not leave a comment.

SABAS CARATAIDIS 
Rating:
5.0

Excellent service

RAMSES MENDOZA 
Rating:
5.0

Take this people as an example and train your other locations for better customer service

Eduardo BENCON C Vila 
Rating:
5.0

Vehículo sucio , sin gasolina tuve que ponerle gasolina para realizar el trabajo por lo que la rente y devolverla con más gasolina de la que tenía , la luz se servicio de las gomas encendida (baja presión) me sentía inseguro por eso , el depósito de agua del limpiaparabrisas vacío (tuve que llenarlo para poder limpiar el vidrio ) en general logré hacer el trabajo pero pienso que le falta mantenimiento al vehículo.

ANTONIO BONSANTI 
Rating:
5.0

Customer did not leave a comment.

Eduardo BENCON C Vila 
Rating:
5.0

Nothing Employee is outstanding excellent

Rosa Rivera 
Rating:
5.0

good service

Xavier Perez 
Rating:
5.0

Customer did not leave a comment.

PILAR SANTOS 
Rating:
5.0

Kindness, attentiveness

Raimundo Kafruni 
Rating:
5.0

Exelente

cindy lopez 
Rating:
5.0

Great service

Raimundo Kafruni 
Rating:
5.0

A/C inop after heater is on the valve is stuck, radio turns off and wipers no good. This is a UHaul issue not the location.

robert castro 
Rating:
5.0

Ok

JOSE RAFAEL FLORES VALLADARES 
Rating:
5.0

Customer did not leave a comment.

DIANA ESPINAL 
Rating:
5.0

Customer did not leave a comment.

George Mundy 
Rating:
5.0

Call de costumes and send the email . All very well thank

Lesbia Paez 
Rating:
5.0

Your reps at the location are great, however I returned my storage place in the first week of December clean & not locked Did not get a confirmation until now of received in perfect condition. Other than this issue , Im very happy with this location since they are very helpful and polite .

Eduardo BENCON C Vila 
Rating:
5.0

Customer did not leave a comment.

Silvia Perna 
Rating:
1.0

Customer did not leave a comment.

HANDER QUINTERO 
Rating:
5.0

The cabin floor was dirty. They should spend a few minutes vacuuming. It was hard to lock the downward rolling door. Excellent attention to the customer, thorough, detailed, very professional. Will rent again there!

Carola Pedreschi 
Rating:
5.0

Outstanding customer service

Jose Lazala 
Rating:
5.0

I ran into issues that resulted in me wasting a few hours trying to get sorted and had to return the following day . Gianni stepped in to assist and was truly able to get everything sorted. He is a good example of a loyal employee. While getting ready to leave and after inspecting the vehicle , I witnessed him walk over to attend quickly to a fallen palm branch that was obviously not in his JD. I respect those that respect their work environment.

Brian Been 
Rating:
5.0

Vehicle should be clean inside the cabin, to filthy. Vehicle in excellent mechanic condition.

PEDRO JUAN MILLAN 
Rating:
4.0

If you have employees that don’t want to work there, please let them go. Customer service was below average.

Jorge Rodriguez 
Rating:
5.0

Customer did not leave a comment.

DANIEL ARCE PENARANDA 
Rating:
3.0

I DID NOT RECEIVE MY BILL AFTER THE EQUIPMENT WAS DROPPED

ALBERTO TREJO 
Rating:
2.0

PLEASE UPDATE THOSE TRUCKS

ALBERTO TREJO 
Rating:
5.0

Customer did not leave a comment.

OSCAR DUBON 
Rating:
5.0

Customer did not leave a comment.

Rino Rizquez 
Rating:
5.0

Customer did not leave a comment.

alejandro chavaria 
Rating:
5.0

Good

LEON JAIRO 
Rating:
5.0

Excellent customer service

cristina alameda 
Rating:
4.0

Customer did not leave a comment.

Josefina Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Silvia Perna 
Rating:
5.0

Customer did not leave a comment.

JOSE FASANARO 
Rating:
5.0

Very easy to drive that truck

dwhight molina 
Rating:
5.0

Customer did not leave a comment.

JONATHAN ZAPATA TERAN 
Rating:
1.0

I made the reservation to pick up with my phone and they didn't leave me the keys in the lockbox what a bad service they have

Nelson Ochoa 
Rating:
5.0

Excelente servicio, 5 estrellas!!

IVAN ERIC 
Rating:
5.0

Great customer service

Angel Carrasquillo 
Rating:
5.0

Customer did not leave a comment.

Pedro lander 
Rating:
5.0

Customer did not leave a comment.

Grzegorz Hinc 
Rating:
5.0

Customer did not leave a comment.

Danny ernandez 
Rating:
5.0

Customer did not leave a comment.

Yatmary Mena 
Rating:
5.0

Customer did not leave a comment.

jorge luis antunez 
Rating:
5.0

Atencion Excelente. Todas las indicaciones y orientaciones fueron efectivas y pertinentes. El servicio es muy util.

ALEXANDER MANRIQUE 
Rating:
3.0

FIX YOUR TRUCKS

ALBERTO TREJO 
Rating:
5.0

Me realizaron un cargo de 3 galones de gasolina cuando yo le agregue 1 Galon y solo rode 6 millas

Juan Tamayo 
Rating:
5.0

Customer did not leave a comment.

Jose Perna 
Rating:
1.0

I told the employee that he by mistake marked less in the gas tank level and what he told me was, you should have returned back and notify me. I told him I had a picture that clearly shows the time and the level of the gas tank level, and he told me that I had to handle everything with U Haul directly. He also marked wrong the gas tank level upon my return. It seems to be it is a business to make money out of gas. That just confirmed that it was on purpose, because you can miss it one time but not twice unless you are use to do that.

JEAN CARLO BETANCES 
Rating:
1.0

Worst customer service I have ever received. I received a call the day before to CONFIRM the truck would be available and when I got to the location, they said the truck had just left and the only one they had available they had left the keys inside so I had to go back home without a truck to wait for their call. They never called me so I called back and they said they found the keys but the car wouldn’t start .. and to once again wait for their call. Another two hours and still no call so I called back and conveniently, they had just fixed the truck. No one tried to resolve my issue or offer another truck or even some kind of discount for the inconvenience. I would never use this company again

Javier Garcia 
Rating:
5.0

Customer did not leave a comment.

Ricardo Fernandez 
Rating:
5.0

The manager was very attentive and kind.

Thiago Valero 
Rating:
5.0

Customer did not leave a comment.

Marcela Reiher 
Rating:
5.0

Excellent attention of staff (Gianni)

PORFIRIO DAVILA 
Rating:
5.0

Customer did not leave a comment.

Rafael Salazar 
Rating:
5.0

Customer did not leave a comment.

Luis Martinez Marcano 
Rating:
5.0

The staff was the best I've had ever with uhaul, but the app didn't send me a recipt by email after turning it in after 6pm.

STEVEN LOPEZ 
Rating:
5.0

the vehicle was in very poor condition dirty broken exhaust pipe. when I turned the steering it sounded very bad conditions

JOSE MARMOL 
Rating:
5.0

Customer did not leave a comment.

RAFAEL ALEAGA 
Rating:
5.0

Customer did not leave a comment.

Dilayda Menendez 
Rating:
5.0

Customer did not leave a comment.

albert mandelbaum 
Rating:
5.0

Great place. Great staff. Truck was clean and worked well. After hours drop off was seamless. Really good experience. Will rent again from there next time.

Michael Samuels 
Rating:
5.0

Customer did not leave a comment.

Enyelber Mendoza 
Rating:
5.0

The people at this location were very helpful and courteous. We were able to rent the truck very quick.

FRANCOIS BLASINI 
Rating:
5.0

Customer did not leave a comment.

Henrik Kahra 
Rating:
5.0

Find someone to pay my bill! Just kidding everything was fine.

alfred verna 
Rating:
5.0

Excelente service

Luis Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Mario Rodriguez 
Rating:
5.0

The Manager is great. !!!

Sunny Casanova 
Rating:
5.0

Customer did not leave a comment.

ESTEBAN Ramirez 
Rating:
5.0

Customer did not leave a comment.

alejandro quijada 
Rating:
5.0

Customer did not leave a comment.

Jose Ramon Garcia 
Rating:
5.0

Please repair the radio , was only working in the Am Other than that everything was great 👍

CELIA C RODRIGUEZ 
Rating:
5.0

Good

alexander bustamante 
Rating:
4.0

WASH THE TRUCKS AND GIVE THEM BETTER MAINTENANCE

BRIAN HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

JONATHAN IMPELLIZZIERI 
Rating:
5.0

Customer did not leave a comment.

Giovanni Molina 
Rating:
5.0

would recommend to a friend, excellent staff and helpful with questions.

jorge alfonso 
Rating:
5.0

Customer did not leave a comment.

Alberto Britez 
Rating:
5.0

Customer did not leave a comment.

Jose mendoza 
Rating:
5.0

The service on Uhaul equipment at this location is great. Reps are very friendly and supportive. Information on availability of units is accurate always. Perfect place for renting units.

Eduardo Vila 
Rating:
5.0

Customer did not leave a comment.

Jose Feliciano 
Rating:
5.0

Customer did not leave a comment.

JULIO GARCIA 
Rating:
5.0

Customer did not leave a comment.

Melanie Senior 
Rating:
4.0

Customer did not leave a comment.

LERANGHE LIRA RIVERO 
Rating:
5.0

Customer did not leave a comment.

Bert Velunza 
Rating:
5.0

Customer did not leave a comment.

JOSE LOPEZ 
Rating:
5.0

The staff of this location is excellent and professional 100% recommended.

Otto Kreubel 
Rating:
5.0

Customer did not leave a comment.

Jose Sosa 
Rating:
5.0

Customer did not leave a comment.

Reiando Marin 
Rating:
1.0

I make and paid the reservation and when I came the say the don’t have the van or another vehicle

Daniel Ferreiro 
Rating:
5.0

Customer did not leave a comment.

Fabrizio Colombi 
Rating:
5.0

Customer did not leave a comment.

SUNGJIN BAE 
Rating:
5.0

Excelente

Jorge Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Jonatan Contreras 
Rating:
5.0

Customer did not leave a comment.

Mayra Anez 
Rating:
5.0

Thank you for being so helpful!

Hannah Weide 
Rating:
1.0

Customer did not leave a comment.

Elisa Rosa 
No reviews have been submitted for this location.

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