Comentarios del cliente para Valley View Motors LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Valley View Motors LLC

Grado total:

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SUSAN A. en

Grado:

The app had trouble verifying by GPS that I was actually in the parking lot of the correct location for pick up -- had to retry multiple times. I was getting worried that it might not work -- and it was pouring down rain! Other than that -- all went well.

Frank L. en

Grado:

Don't know if it was clean or that they were helpful. We showed up at 10:30 with a sign that said they opened at 10:00 and the door was locked. Just dropped the key in the drop box and left.

Brent F. en

Grado:

Why was I charged a $25 cleaning fee? I thoroughly swept out the truck. This is a rip off.

Nicole C. en

Grado:

The receiving location was not open during their stated hours of operation and then failed to report that the UHaul equipment had been received. Days later we received a notification that we had not turned in the equipment and had to make several phone calls before it was resolved. UHaul (Corporate) was very helpful when we called.

Nicholas C. en

Grado:

Uhaul trailers need a jack stand

Jon-Mark O. en

Grado:

Owner/operator was very helpful outside of office hours; she just happened to be there and stopped what she was doing to make my experience better.

russel L. en

Grado:

Make sure that when a location says they’ll be open on a Saturday that they’ll actually open.

jill G. en

Grado:

El cliente no dejó un comentario.

Eric P. en

Grado:

Although the location opened slightly late, the management was professional and cordial. I will turn to this location for future rentals as required.

Leonard S. en

Grado:

Karen was great..very helpful and efficient.

Richard M. en

Grado:

I didn't have to be sold on the fact that I was late. I didn't have to have an approach that they were not sure what Uhaul was going to do. I was at least 6 hrs late.

Lauren B. en

Grado:

El cliente no dejó un comentario.

Ronn D. en

Grado:

a bit understaffed at opening time, only 1 agent to help with 4 or 5 different customers. But agent was efficient, friendly, and helpful.

Donald A. en

Grado:

El cliente no dejó un comentario.

Idalma V. en

Grado:

El cliente no dejó un comentario.

Gregory K. en

Grado:

El cliente no dejó un comentario.

Marsha P. en

Grado:

El cliente no dejó un comentario.

Lisa A. en

Grado:

The website should clearly state that there is a $10 mandatory insurance coverage fee unless you provide a copy of your declarations page at the time of the rental. Once you are onsite for pick up that is not possible. This is a U-Haul issue not VVM. They were fabulous!

Sandra E. en

Grado:

El cliente no dejó un comentario.

Bruce C. en

Grado:

El cliente no dejó un comentario.

KAREN S. en

Grado:

El cliente no dejó un comentario.

John A. en

Grado:

El cliente no dejó un comentario.

Gerald C. en

Grado:

El cliente no dejó un comentario.

Derrick W. en

Grado:

El cliente no dejó un comentario.

Mary C. en

Grado:

Karen was fantastic. Professional, accommodating and so friendly. I highly recommend Valley View and will use them again if I need this service.

Tom O. en

Grado:

Karen has impeccable customer service and handles the chaotic nature of the job in a very professional capable manner. Uhaul Corporate needs QR codes on all equipment to better keep track of equipment and avoid data entry errors.

William H. en

Grado:

None at this time.

John B. en

Grado:

Mobile return process was long but effective.

Deborah M. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

El cliente no dejó un comentario.