Comentarios de los clientes para Valley Fuel & Services LLC

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Valley Fuel & Services LLC

Clasificación general:

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Lisa M.
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Service was exceptional. Lynne was professional, very nice and quick to get the paperwork processed and get me on my way. Truck was in good condition. I would highly recommend them.

richard C.
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El cliente no dejó un comentario.

Paul S.
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El cliente no dejó un comentario.

JAMES K.
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El cliente no dejó un comentario.

MICHAEL M.
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Fast friendly service

WALTER B.
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El cliente no dejó un comentario.

PAMELA B.
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El cliente no dejó un comentario.

Wesley K.
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El cliente no dejó un comentario.

JAMES K.
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Friendly fast service

MICHAEL C.
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Friendly service

MICHAEL J.
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El cliente no dejó un comentario.

Bill D.
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I advised the manager of a couple of potential maintenance issues and she took note and seemed genuinely interested.

CHRISTINA L.
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a little spendy for an hours use, but good service otherwise.

Daniel G.
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Not really a huge deal. The time i asked for put it outside of the open hours. I did not even think to look and completely missed the fence that circled the property had a gate. So when I came back to return the truck and pick up my car, I could not since it was outside of hours and the gate was closed. It's not a huge deal, but I would have not driven back to try the app return process and also to get my car, had I known that the gate would be closed and preventing me from doing so when I had finished with it that night.

CHRISTOPHER B.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

joe L.
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pamphlet to give directions for all the bells and whistles on the 2020 cars! I was thrilled with the service and the vehicles.

Janet L.
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The truck was so modern, I didn't know how to operate it! Maybe a little booklet with basic directions would help. I had to google it at home to figure out how to put it in 4 wheel drive. Although pairing my phone was really easy, with the dashboard screen directions. It was a great experience overall.

AMY B.
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El cliente no dejó un comentario.

Mark C.
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Great customer service - good experience - impressed with quality and cleanliness of equipment

Michael R.
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Great Service Thanks

JORDAN R.
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Front office lady is on it! Get her a raise already

Patrick G.
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Excellent service from start to finish.

Christopher C.
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El cliente no dejó un comentario.

Bernadine D.
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El cliente no dejó un comentario.

william E.
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The lot was easily identifiable because of all the vehicles with "UHaul" on them. We had lots trouble finding the office as it had no signage indicating it was "UHaul" and the door was locked with an "Emplyees Only" sign on it. Good thing we saw someone in the lot so they could direct us to the proper location. We rented the pickup a couple of weeks ago and still have not received an invoice. The staff was very pleasant to deal with.

Nanette B.
Clasificación:

I feel I've been scammed by U-haul. My husband and I rented a van for 2 days. It was to be returned July 4th. I got the insurance from them as well and returned the van on July 4th. On July 27th they took 600.00 from my account saying there was an accident. There was no accident there's no way we put a dent in the van. The so called accident never happened and was not investigated. They never called us or attempted to contact us at all. Just took the money out of my account without saying why. And that was on the 27th. They also said the insurance was void. Of course but the 27th it would be void. But not for time I rented the van.

shannon A.
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Very friendly and helpful staff. Truck was clean and ran great.

REID H.
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El cliente no dejó un comentario.

Tate P.
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El cliente no dejó un comentario.

Pamela M.
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Friendly, helpful, reassuring staff. Enjoyed the experience.

David S.
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The staff at the local Juneau UHaul provided exceptional customer service, were very accommodating, and easy to work with. 5 ⭐️!!!

Noelle G.
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Lanay has been incredible through and through. Helpful, courteous, professional & kind. She and her team have made us feel much more relaxed, knowing they've got our backs during a stressful move.

Craig P.
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El cliente no dejó un comentario.

Paul T.
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Fantastic service. Clean trucks. Very helpful

Lynne L.
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El cliente no dejó un comentario.

RICHARD S.
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El cliente no dejó un comentario.

MICHAEL C.
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Great service. The best. Had to make date changes as the move progressed. Very pleased. 5 stars +

NINOSKA H.
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El cliente no dejó un comentario.

DAWN V.
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So much better than the previous location..... even called to let me know they open at 11am Sunday when I was scheduled to drop off at 9:30...

BRITTANY A.
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Absolutely terrible customer service. DO NOT rent here if you can help it.

ZACHARY M.
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El cliente no dejó un comentario.

Tony C.
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Thank you very much. The U-Haul van worked out great for me in Juneau Alaska. Much better deal than the other rental places.

TRACY G.
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El cliente no dejó un comentario.

Amy R.
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El cliente no dejó un comentario.

KRIS L.
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Earlier and later pickup and drop off hours.

RICHARD T.
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This location was very helpful, I needed my truck for a longer period of time and just made a quick phone call and they extended My rental for two days. And they were happy to help me out.

Steve M.
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El cliente no dejó un comentario.

steven G.
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El cliente no dejó un comentario.

RONALD K.
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Uhaul Juneau moved to a new location since the last time I rented. The site could use some additional signing but the personnel at this location more than make up for the signing deficiencies. To reiterate; The employees that I worked with here in Juneau are outstanding. But the sign label on the back window pickup truck should be GONE. It interfered with my peripheral vision and almost caused me to collide with another vehicle.. REMOVE ALL STICKERS FROM THE BACK WINDOW OF YOUR PICKUPS.. Be safe with the advertising and do not impair the driver's view.. Sincerely ... R King

JOHN H.
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El cliente no dejó un comentario.

GENEVIEVE REGINA S.
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El cliente no dejó un comentario.

Brigitte H.
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El cliente no dejó un comentario.

ELIZABETH A.
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El cliente no dejó un comentario.

MICHAEL W.
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Continue

Carl U.
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I was charged a $76 fee for a "small dent" in the driver's door via an email. It also said "driver must have backed into an object". I sent an email asking if I could inspect the damage on the day I received this notification on 6/6/20. Never heard back from the proprietor.

Charles M.
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El cliente no dejó un comentario.

Nathan V.
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This location has now nailed me twice for fuel, when they were both returned at the amount specified on the paperwork; although the 2nd - the paperwork said a 1/2 tank and it was not there when I left with the vehicle, so called them and they promised they would notate my account. Returned the vehicle with the amount of gas as when I got it, but they still charged me a refilling charge. Couldn't reach the local location, so had to call UHaul national who refunded me the fueling charge.

Ronald A.
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Had great variety of vehicle types available, check out process was efficient considering COVID -19.

dave T.
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Very pleasant and efficient staff.

GEORGE B.
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El cliente no dejó un comentario.

Charles M.
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El cliente no dejó un comentario.

Jared R.
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Friendly customer service.

james H.
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El cliente no dejó un comentario.

Yolanda C.
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Continue the excellent service, the lady helped me was very nice and knowledgeable , she offer some suggestions cuz it's my first time . Thanks and keep up the good work.??

Maia W.
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Would love to be able to park in gated area for security

David B.
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El cliente no dejó un comentario.

christopher E.
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El cliente no dejó un comentario.

Odin B.
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Back-up camera (for backing) would be nice.

Vickie H.
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Owners and staff very helpful and friendly!

Daniel M.
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El cliente no dejó un comentario.

Dennis H.
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El cliente no dejó un comentario.

Mike O.
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Fine like it is.

RON S.
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El cliente no dejó un comentario.

Joseph R.
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El cliente no dejó un comentario.

James C.
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For the mileage, you have to put in the estimated mileage for which you plan to travel. I overestimate but this creates a higher bill which you must follow up on to make sure you're billed correctly.

Jeffrey J.
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El cliente no dejó un comentario.

Gertrude W.
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El cliente no dejó un comentario.

Roland M.
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None that I can think of. Personnel were friendly, truck was prepped and ready. I was provided a face mask, which was really nice and considerate. Would do business with again.

Robert A.
Clasificación:

Not much keep up the great work. Uhaul has been a blessing for me. Thank You

Jeremiah C.
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This was a great experience! Super nice staff. I was a little disappointed I got charged for 2 days when I had the u haul from 5pm on a Friday night and returned it by noon on Saturday.

Chase H.
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El cliente no dejó un comentario.

Robert A.
Clasificación:

I would like more information on a pickup truck for sale at your Juneau Alaska location, so I can present it to a lender to see if I can get a loan to buy it. Thank you Robert P Araujo 907-500-8535

honour M.
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El cliente no dejó un comentario.

Keylan H.
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Keep up the good work!!!!

Jesse B.
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El cliente no dejó un comentario.

Cheryl C.
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El cliente no dejó un comentario.

Andrew D.
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Very nice very friend

Laura S.
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Customer service was over the top excellent!

Salome S.
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U-haul is guilty of false advertising. When I made my reservation I was not informed by the service rep who helped me that the rate on my $19.95/day van rental would increase based on mileage use. Had I known this I would have just hired a moving company. As it turned out it was more expensive to rent a u-haul and break my back for 12 hours and the backs of my friends who offered to help than it would have been to hire a moving company to do all the work for me, but because U-haul hid the real cost of a rental until the last minute I didn't realize this until the day I picked up the van, which was too late to change/cancel my rental or hire a moving company instead.

Debbie L.
Clasificación:

I'm it sure there is anything that could have improved our experience except maybe a little more communication during the shipping of our pod. Overall, we were extremely pleased and satisfied with our U-haul experience. Kudos and thank you for your service. We would highly recommend U-haul and feel confident to use you for our next move.

Rose E.
Clasificación:

Thank you for always being ready for our company you're the best!

Henry S.
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El cliente no dejó un comentario.

Jared L.
Clasificación:

The uhaul had a large gash on the top and leaked water like a sieve and caused thousands of dollars in damages. The back door also didnt seal. The person was helpful when we were first there, I just wish I had seen the damage before we starting packing it. Very poor quality control, you could see where they had tried (and failed) to repair it.

Rose E.
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Hi I had notice on the statement that the address read 9957 aisek st. but it should be 5597 aisek st. :) thank you for all you do for our company

Jim R.
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El cliente no dejó un comentario.

Mark D.
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Longer hours, closed on Sundays and don't open until 10:30 am Nice people

Oleksiy O.
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El cliente no dejó un comentario.

Stanley L.
Clasificación:

El cliente no dejó un comentario.

Lynne L.
Clasificación:

El cliente no dejó un comentario.

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