Customer did not leave a comment.Kalli L.
Customer Reviews for Valley Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have someone go over vehicle dash functions.Donna W.
The problem is the person thst took my reservation from the day before never made it clear the trailer was not in Elmira where I was looking tk get it from . This was poor service and shocked me cause I've used uhaul many times and never experienced this. It cost me that day not to do what I needed done and time there and back cost me gas and time. I know you can't give people things . But when we call you we expect your staff to help us not cause more stress in our life.William S.
Customer did not leave a comment.Linda M.
Great friendly atmosphere. Will do business again here!!Joni W.
Great service. Super helpful.John C.
Customer did not leave a comment.David M.
Owners were on site. Very polite! Gave me free range in his parking lot to unload car and disconnect/drop dolly! This location is in a beautiful area of NYS Finger Lakes...... it's just a very small shop, out in the country! I will drop off there again because it's on my route home!Thomas K.
Customer did not leave a comment.Fletcher see B.
Customer did not leave a comment.Jonathan B.
Staff here are great-Ron & Paula go above & beyond to provide quality customer service. They even order a trailer in if/as needed. They are great to work with .betty D.
Customer did not leave a comment.diana H.
Customer did not leave a comment.Janice S.
Thank you. This is a beneficial location.MARK W.
Customer did not leave a comment.valerie N.
Customer did not leave a comment.Terry R.
I had to talk to 5 people to get a truck. The first person wanted me to drive two hours to get a truck. When i finnaly for it fixed my pick up location was 3)38 minuts from my house and it was supposed to be 5 minuts. Valley auto was awesome to me. But your company needs to not fuck shit up like this.michael W.
I reserved a truck, I was running a little late. I called to let the office know I was running late and they couldn't have been better. I got there to pick up truck and was very nervous as I have never driven anything that big. The employee that checked me in and had me sign all the paperwork and took me out and explained everything very well to me. She really put my mind at ease about the whole experience.Tina R.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.Jacqueline R.
Customer did not leave a comment.patrick B.
Excellent service from start to end. Exceptionally kind & compassionate people helping to make your move easier.Michael M.
OUTSTANDING!!! Quick and easy, Thank YOU!!!Ryan M.