I reserved the unit one week prior to move in. I was never able to contact anyone to set up move in. I tried both phone, text, and physical location. UHAUL customer service was unable to resolve.
JOHN TILLEY | ReservationCustomer Reviews for Valu-Stor
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I tried on several occasions to contact the owner via texts, calls and emails...all to no avail. I was charged an extra month because he neglected to return calls,etc. very poor communication.
sheila richter | Overall ExperienceThe Gentleman who showed me my storage area and gave me my key was very polite and very helpful. The storage area was clean and secure.
Privacy Request | First ImpressionsNot sure why i got charged twice but went smooth
Privacy Request | First ImpressionsGreat service and very easy to deal with .
Privacy Request | First ImpressionsNew units in a safe area of the city.
Privacy Request | First ImpressionsLiked the fact the operator is also the owner. Met with Bob-the owner. He was very friendly and found him to be very helpful.
Privacy Request | First ImpressionsThe whole experience was quite easy, and hassle free. The storage unit I reserved is very clean has plenty of room for what I need to store. The owner/operator is a very nice man.
Privacy Request | First ImpressionsSpace was clean and easy access
Privacy Request | First ImpressionsVery clean and very reasonable pricing. With fast customer service
Privacy Request | First Impressionsbrand new, very clean, very affordable
Privacy Request | First Impressions