I tried to use the online registration, but could not get it to work. One of the issues was that I kept being told I was at the wrong location while I was sitting in their parking lot. Over all very frustrating and had to start the whole process over twice and still had to go talk to the clerk to actually register my rental, which resulted in losing over an hour of my rental time.David W.
Customer Reviews for V Chesnee Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.George W.
El cliente no dejó un comentario.LESTER P.
U-Haul app requires pictures for checkout but there's no cellular coverage at location. Owner said he would check-in truck. Once he told me I was good to go, I remembered the utility dolly the pickup location didn't include and told the owner that wasn't included and I was going to call U-Haul to let them know. He provided me with a number and said to call right then. I sat in the parking lot for 30 minutes and could not get in touch with U-Haul. I left the location and continued to stay on hold with U-Haul for 2 hours before the call dropped. During this time the owner called all the contact numbers on the account to try to make me come back to the location. I told him no and he treated to fine me for not turning in the truck. The next morning I finally talked with a rep at U-Haul who said the truck had already been returned... This was my last time ever dealing with U-Haul.Christopher T.