The lady at counter was rudeBraulio P.
Customer Reviews for V Auto Care
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Juliare T.
The truck was dirty. There were footprints/shoe prints on the dash and dog treats kept rolling out from under the seats during our move. The rep at v auto care was cold and kept answering the phone and talking to other customers while processing my pick up. So we were there a lot longer. She also never asked for my drivers license or had be sign anything. I thought that was odd.Jessica F.
El cliente no dejó un comentario.RONALD O.
El cliente no dejó un comentario.Clifford E.
El cliente no dejó un comentario.Andrew N.
El cliente no dejó un comentario.LISA B.
El cliente no dejó un comentario.Dawn B.
Tooele, Ut has fairly poor customer service attitudes & another location in Tooele had a very grumpy person who took my call. Chose not to go there. Not professional.JOSEPH R.
Not sure what the point of mobile check in is but.. receptionist obviously doesn't like her job and or has no personality. The Truck was filthy with mud inside and out but I didn't see or respond to the text about it's condition in time and the link expired. I thought nothing of it until I was charged a $25 cleaning fee. Really?! I facebook messaged the place i picked up from after no one answered either call I made and their voice mail was full.. I'll be nice and just say she was no help. I called U-haul but the wait time was 20mins so I chatted with agent who told me they'd review it. Results pending.Jason K.
When I picked up my uhaul it was discovered that the wire was not properly connected to the uhaul sliding door like it should have been. Meaning that at any time it would slide shut and it was extremely strenuous to open. Overall, it was a safety hazard and the only "help" I received from Uhaul was to call road side assistance. But NO ONE that I called at uhaul had the number for road side assistance. I had to call 3 separate times to get anywhere close to reaching them and I never actually got to reach them. Then when I called back no one would refund me, no one had another uhaul the size I needed for that day. Overall the experience I had with uahul and their "help" services were absolutely terrible and once this move is finished I WILL NEVER use uhaul again. I deserved to be refunded for the lack of safety, and the lack of services you all provided. I've never been so disappointed in a business.Josiah W.
Keep doing what your doing! They were great to work with!Patrick B.
Truck was ok, windsheild fluid was low. As for the rented Dolly: safety chains were just laying in the wheel wells and not secured. They fell out during freeway speeds and I had to stop on the freeway to secure safety chains because they were dragging on the ground under the dolly and could have gotten under the dolly tires and caused an accident. V-Care Auto did not verify the dolly was ready to drive empty, but they did hook it up to truck for me.CLAY O.
El cliente no dejó un comentario.Teresa L.
El cliente no dejó un comentario.Lorin W.
El cliente no dejó un comentario.Beth G.
courteous and helpfulKeven W.
El cliente no dejó un comentario.Jesse M.
Great Customer service! Would recommend going to V Auto Care for any work that you need on your car or truck . They do Exellent work. Very fast and Efficient . Good Prices as well.Heather B.
El cliente no dejó un comentario.Summerlyn B.
El cliente no dejó un comentario.Kyle W.
El cliente no dejó un comentario.Greg G.
Even though the representatives secretary was out ..he had the patience to sort through the information and help to achieve my goal ..to my request... keep up the good workJames G.
El cliente no dejó un comentario.Cindy Y.
The place and people were a mess. I wouldn't send a single customer there. The truck was also filthy inside and out.brian N.
El cliente no dejó un comentario.Silas S.
El cliente no dejó un comentario.Kelli M.
The business that was allowing us to rent the Uhaul was very rude, they kept saying that they were techiquely closed on the day that I picked up the uhaul, even though there tlime on the door said tuesday-saturday 9am to 5pm. If they were nicer and actually wanted to rent the Uhaul I would recommend them to someone else. I like Uhaul, but the auto place makes it hard to recommend them to someone else. But thank you for letting use Uhaul.Scott B.
The V Auto people were friendly and helpful. They had what we needed when we needed it.Kyle W.