I made my reservation two weeks in advance at one of the largest U-Haul places in Brandon Florida on Highway 60. Two days before I rented I was told to go to another location. The exact suite number 135 wasn't even unlocked no one was at that suite. I had to go to next-door Chamber of Commerce building to find out that they were about 10 suites down the block. The people inside the suite were unfamiliar with the software it took over 20 minutes just to find my reservation and check me out. What was probably doing to be a queen pick up at the original location turned into a debacle. The outside of the truck was dirty someone had driven it through mud. There was less than 1/4 of a tank of gas in the truck. For the hassle that I had to go through to get this truck rented and on the road. I should receive a deep discount inIn the total rental price. Please contact me with regard to a total refund or partial refund for the ineptness and hassle of the people that I had to pick it up from. These people are not a U-Haul dealer And should not be renting vehiclesLOWELL K.
Customer Reviews for Utility Helpers
(Distribuidor de U-Haul del vecindario)
Brandon, FL 33511
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 10 a. m. - 7 p. m.
- Vie.: 10 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
My wife rented from another U-haul and paid 300 dollars LESS then me.Michael M.