Customer Reviews for Used Tires Outlet
(U-Haul Neighborhood Dealer)

98 reviews

1152 N Beale Rd   Marysville, CA 95901

(530) 741-2686

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
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Show All Hours

Services at this Location:

Contact Us

(530) 741-2686

1152 N Beale Rd
Marysville, CA 95901

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–6 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
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  • 4/5/2024: Closed
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  • 4/11/2024: Closed
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  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
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Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

LUIS BARJOLS 
Rating:
5.0

Great service. Thank you

Jose Acosta 
Rating:
2.0

Customer did not leave a comment.

HENRY HERMAN 
Rating:
5.0

Customer did not leave a comment.

Emily Myllymaki 
Rating:
2.0

Truck had items stored in it from vagrants and stored there from the car shop where the truck is stored.

Ronnie Willis 
Rating:
3.0

I will say the guy that helped us was nice and he said 40 dollars a day I had it for 2 days But…. The truck was dirty in the inside and it didn’t come with a dolly to move beds and heavy equipment. I was upset that it didn’t have gas in the truck I had to put gas in to even start moving I put more gas in it then it even had to start.

Jamie Rymer 
Rating:
3.0

Easiest truck rental I've ever had.

corrina poo 
Rating:
1.0

Cancel your contract with that location. The guy was extremely rude, didn't give any information about my contract , the outside of the tru, than when I went back over to that location to get my refund back he choseck was dirty, inside of the truck was dirty

Angela Her 
Rating:
2.0

There was human feces by the truck... had to figure out whats next and had to ask for the dolly after noticing it was not in the truck.

Alejandro Sabogal 
Rating:
5.0

Customer did not leave a comment.

Heather Herrera 
Rating:
2.0

Customer did not leave a comment.

Dean Anderson 
Rating:
3.0

Customer did not leave a comment.

Samuel Alfred 
Rating:
5.0

Everything went well

Brian Chavez 
Rating:
4.0

Customer did not leave a comment.

Joshua Blaschke 
Rating:
5.0

Customer did not leave a comment.

Klint Robins 
Rating:
3.0

There was a language barrier that cause problems

h joseph wagner 
Rating:
3.0

Customer did not leave a comment.

Lori Rosiles 
Rating:
3.0

Customer did not leave a comment.

Lori Rosiles 
Rating:
1.0

There were tweaker/homeless people in our truck smoking cigarettes and peed inside. There were no workers workers at the location so we were stuck with this truck. We had to clean the truck out to use it and my utility cart I reserved was not in the truck. Then my drop off location changed from what I reserved and I followed instructions and dropped it off at the pick up location. I ended up being charged an extra day even though I dropped off the truck at the spot that was listed on my account. Hoping I get a full refund. I spent so much time during a stressful move to try to resolve all of this. Only positive thing I can say, the staff on the phone were very polite and sympathetic for my situation. Everything else was garbage.

August Cleland 
Rating:
3.0

Customer did not leave a comment.

Lopez Milton 
Rating:
5.0

Customer did not leave a comment.

Darryl Pedersen 
Rating:
3.0

Customer did not leave a comment.

Michael Davis 
Rating:
4.0

Customer did not leave a comment.

Kory Meda 
Rating:
3.0

The first truck rented had a hole in the gas tank. But then they came and switched it put with another truck and 2nd truck was great.

Shanna Christine Polecat 
Rating:
5.0

All was quick nice and friendly service treated with respect. Easy service thsnk you.

Jessie Thomas 
Rating:
1.0

i dropped the truck off a early and they could not find it now i have been billed for 4 extra days and am having to deal with getting my money back how can you not find a truck that is 50 feet from your front door crap dirty location shame on uhaul for having this company represent you. i have proof of all calls and i think they did not look in the night drop and are not taking the blam. again shame on uhaul you are the ones i though i was doing dealing with

GARY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Matthew Mitchell 
Rating:
1.0

Fraud

BALVIR SINGH 
Rating:
5.0

Customer did not leave a comment.

ROBERT WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Kieran Hurley 
Rating:
3.0

seat belt broken and transmission was bad

THOMAS FELLNER 
Rating:
1.0

Customer service is horrible! They over charge and are very rude.. would not recommend to anyone trying to save money.. they will rip u off

MARISSA MONTGOMERY 
Rating:
3.0

Customer did not leave a comment.

ROBERT SHUMAN 
Rating:
3.0

Customer did not leave a comment.

MICHAEL YANG 
Rating:
1.0

I returned the equipment a early with the same amount of fuel that I was advised to return it at and still got charge 63 for fuel. Try calling and they told me to call 1800GOUHAUL, they didn’t care. I think Uhaul should at least refund of your money if you return the equipment sooner than the exact estimated return date.

JAMES HARMON 
Rating:
1.0

I was overcharged for my rental and it has still not been put back into my account. The charge I was quoted was raised by $150 when I went to pick up my U-Haul that cost me extra stress and lots of telephone calls before I could actually continue my move. Then upon returning the U-Haul nobody told me where to take it to I took it back to where I got it and that was wrong. And like I mentioned before then there was another charge for $271 for God knows what. I would not recommend you Hall my experience was horrible and I've spent so much time on the telephone trying to get these resolved and still have not had any success in getting back my $271 charge. They told me it was being refunded but instead of seeing money put back into my account I saw another charge for $26 taken from my account You haul will never get my business again nor will I ever recommend it to anybody.

MELANIE ALLEN 
Rating:
1.0

Hate this experience

Branden Hendrix 
Rating:
3.0

Customer did not leave a comment.

Rebecca Paul 
Rating:
4.0

Customer did not leave a comment.

Sharon Chilton 
Rating:
1.0

Disappointed in the condition of the truck I received. Was further disappointed in the service of U-Haul as I was promised a call from the Area Manager regarding the issue and never received one.

Benjamin Petersen 
Rating:
3.0

A bit dirty business but the vehicle was in excellent condition. there was ample space to get comfortable with the moving truck operation before going on the highway.

Daniel Mizerski 
Rating:
5.0

Great customer service and very friendly

Amparo Elicea 
Rating:
1.0

Shop smelled horrible and the man we returned the vehicle to was hardly acknowledging us. After walking around the vehicle he said we were all good to go and walked away. I got an email that I was being charged $68.19 for extra gas service and that he marked our tank lower than we returned it! (We returned it at the same level we received it). I called him and he said it “was not his problem” and to call uHaul customer service. I DO NOT recommend this location.

JAKE MCCOLLUM 
Rating:
5.0

Don’t know about the drop off location. We left the truck there after hours.

DAVID YOUNGBLOOD 
Rating:
1.0

The rental I used was dirty, a lot of scuffs and damage to the paint job. The inside cab light was broken and dangling. Now I am being charged for a vehicle that was not maintained.

ERIC IGLESIAS 
Rating:
3.0

Customer did not leave a comment.

Manuel Garibay 
Rating:
1.0

Had to understand no English and took to long to process and charged me insurance without asking me first

Dorian G GUERRERO 
Rating:
3.0

Customer did not leave a comment.

Esteban Maurizzio  
Rating:
4.0

Customer did not leave a comment.

Heather Woodhouse 
Rating:
3.0

Customer did not leave a comment.

Kosta Voukidis 
Rating:
1.0

I picked up the truck only to find a homeless man sleeping in the back of the truck, unacceptable and unsafe. I have never had issues with U-Haul in the past but this one was just different.

Nicholas Henry 
Rating:
1.0

Customer did not leave a comment.

Amanda Sztoltz 
Rating:
5.0

Customer did not leave a comment.

Bradley Bowman 
Rating:
5.0

Customer did not leave a comment.

Ronald Eberhardt 
Rating:
3.0

When I picked it up in california the truck was dirty. The guy printed out the rental agreement, signed it for me and walk out side to hand it to my as I was on the phone......I will sign my own stuff if I'm responsible for the equipment. I hadn't even went over the truck before that happened. Also it's kinda shity to pay twice as much for a truck to go from California to North Carolina apologized to North Carolina to california. I will not be using your services again. Thank you

KYLE BREMER 
Rating:
3.0

Customer did not leave a comment.

Michael Nahhas 
Rating:
1.0

The salesmen did not tighten the pintle down to my hitch when he installed it. It came off and dented my bumper. I am not happy.

TIMOTHY DERMODY 
Rating:
4.0

Customer did not leave a comment.

AGNETA VANNIEKERK 
Rating:
3.0

Customer did not leave a comment.

Dominique Thomas 
Rating:
2.0

Did not welcome me. Unfriendly. Did not make eye contact with me. Said almost nothing to me. Did not thank me.

Shirley Claire 
Rating:
1.0

Very, Very poor condition. Attendant was very less that helpful. Spoke less than 5 words the whole time I was there.

James Barnes 
Rating:
5.0

Customer did not leave a comment.

EVA RUSH 
Rating:
3.0

Need to speak english a little better

JOE GALVAN 
Rating:
2.0

I had to hook and unhook the trailer myself. I had to wait 30 mins after my reservation time to get the trailer.

Courtney Hibbens 
Rating:
5.0

very good service

Tommie Bernard 
Rating:
2.0

He never looked at me, never got off his cell phone and said less than ten words total. No help getting trailer off my truck and no direction on where to our trailer. On a positive note, it was fast.

CHRISTOPHER WEAVER 
Rating:
5.0

They were fast and very helpful

Erica Ledda 
Rating:
3.0

Be a little more helpful..Didn't get the truck I asked for so I was charged $29.95 Instead of $19.95 not acceptable and he did the same thing to the next customer be hind me

Connie Howell 
Rating:
3.0

Customer did not leave a comment.

Dominique Luther 
Rating:
4.0

Customer did not leave a comment.

Caleb Johnson 
Rating:
1.0

Not let this location rent trucks anymore !!!! One of the trucks had someone sleeping in it the night before beer bottles in the back ash from a bin fire in the cargo area and and puncture in the gas tank! The owners of the tire shop very disrespectful!!! I use u-haul on a regular basis and the worst Experience ever

Felisha Hollenbeck 
Rating:
3.0

I have used the auto transport trailer a few times. This time the trailer was very dirty as if it had been on a dirty highway in the rain. 3/4 of the way to my destination, after dark, the trailer running lights Had a wire problem and blew a fuse on my truck. I have had other better trailers and so over-all I will still consider I haul when the need comes up.

steve anderson 
Rating:
4.0

Jack stand didn’t work right but the gentleman got something to raise it up so we could get it hooked up

James Tyler 
Rating:
5.0

Customer did not leave a comment.

Narciso Rodriguwz sonato 
Rating:
4.0

Customer did not leave a comment.

Michael Milligan 
Rating:
5.0

Customer did not leave a comment.

Cheri Guffey 
Rating:
2.0

Little to no conversation. Their spoken English was a challenge to understand. We did not perform any pre-inspection. I took it upon myself to walk around and peek into the storage compartment.

Rodney George Hemp 
Rating:
5.0

Great service

Luis Ayala 
Rating:
3.0

I can’t open the attachments on my receipt to ensure I was charged correctly. In fact just trying to locks up my phone.

Becky Goldsmith 
Rating:
5.0

very good customer service

Margaret Vincente 
Rating:
1.0

Customer did not leave a comment.

andrew tingey 
Rating:
5.0

Customer did not leave a comment.

Jose Acosta 
Rating:
5.0

Great, fast and friendly service!

Megan Lucht 
Rating:
3.0

Hard to find

Luke Sutton 
Rating:
5.0

good services

Ladislau Radovicz 
Rating:
1.0

I paid for a 15-foot truck and Joe 22 MI. And it cost me over $75. Not happy with that.

David Jamies Risenhoover 
Rating:
5.0

It was an excellent experience! Thank you!!

Catherine Renner 
Rating:
5.0

Customer did not leave a comment.

Raymundo Montanezcambero 
Rating:
5.0

Late night rental went perfect.

Joshua Evans 
Rating:
5.0

Customer did not leave a comment.

Jose Magana 
Rating:
5.0

Customer did not leave a comment.

Catherine Luther 
Rating:
5.0

Customer did not leave a comment.

Karen Davis 
Rating:
1.0

Close down the business

Robert Barney 
Rating:
4.0

Customer did not leave a comment.

Sheri Mitchell 
Rating:
4.0

Nothing. Everything went very well.

Nancy kersky SEE NOTES 
Rating:
2.0

Dark and diirty

glenda hill 
Rating:
3.0

Customer did not leave a comment.

Rohit Sharmaburton 
Rating:
5.0

LOL The employees weren't exactly sure how to do the mobile app rental, since this was their first one. Once it was completed we laughed because what took about 15 minutes, in reality takes maybe 2 minutes. They learned something and so did I. If you are going to rent a truck, do it through the mobile app. Having learned the process it is much faster than walking in to the store and renting.

Robert Patterson 
No reviews have been submitted for this location.

Additional Services at this Location

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