Owner is great, always on the ball. Knows everything about his business, excellent service.
Cory G.
Customer Reviews for Used Book Warehouse
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Put cruise control in trucks. Long distance driving is very painful without it.
Viktor R.Nothing. Great service
Evelyn G.Friendly, efficient, had what I needed.
Audra U.Check in was quick and easy. Friendly and thorough with paperwork and good to work with.
ROBERT D.I used the app. The sign for the key box could have been better. App said there were flags but there were no flags at location.
Jesse C.First of all make sure that the equipment is cleaned and sanitized for pick up as uhaul promotes. Facilities should provide restrooms for the customers.
Ronald B.Always do a great job. Never been disappointed with their service.
Gerald F.Mike was a great help and very friendly. Highly recommend this location to anyone.
John D.Dealing with this location was quick and easy. A pleasant experience.
Joseph M.Very friendly and helpful. Could not have had a better experience when renting a trailer. Will certainly use these folks again when i need a trailer or truck.
Rocky N.the truck was dirty and stickey inside
Dennis K.Good guy. . U haul has good equipment. All the lights work, and safety chains were in good shape. The 5x9 trailer towed excellent. I towed from Rockport, Tex to Mt. Vernon, Ohio. 1400 miles, no problems. Thanks U Haul.
Steven L.The man was friendly and helpful, but didn't locate the closest drop off location to my destination. I said I was going to Centerville, and he told me to call Palestine when I got there, to find a drop-off location. I did not have phone service at my destination, so I drove to the U-Haul Davis Feed to drop it off. I was charged for "wrong drop off location" even though I had not been given a drop off location instead of reducing my charge because of the shorter distance from the start point. I want my "wrong drop off" fee refunded, and the difference in cost between the Palestine fee and the Centerville fee refunded.
JACQUELYN ROCHEL L.The greatest folks here! Very friendly honest people
Nick B.Great experience
Debra R.The place was clean and the guy was very nice. He was very personable. I really liked him. Would go back just for a chat if I could.
karlna K.Jim is professional and friendly - two qualities you rarely find in a person. He kept it simple and was highly knowledgeable answering every question. Would use again.
Wesley H.Traveling 2200 miles it would've been nice to have cruise control.
Wanda Y.Jim was very helpful, in that he did everything he could to make sure our trip went as planned. Jim showed us more options for the use of equipment and made sure all was in very very good working order. WELL DONE
George S.Nothing to improve! Jim always has clean equipment and is very friendly and helpful both during pick-up as well as the return. This time I utilized the self-checkout option. It was a positive experience...thanks U-Haul!
Becky B.Nothing really. Good, friendly service and convenient to the storage unit site across the street where my goods were storedl
J R P.I DID NOT rent anything from you on these dates. I rented a van in Wylie Tx las winter and that's it. This current charge is not mine. Unless there is a mistake on your part this is FRAUD J EMBREY
James A.The trailer I rented was only available for local because manager said it took him years to get that size trailer, so I had no choice but to spend addition 3 hrs on road plus fuel and mileage to bring trailer back to original location
Charles G.The man running this store was very friendly and efficient. Unfortunately, my location was changed at the last minute (I was supposed to pick up in Corpus Christi) and Rockport was almost an hour out of my way. I wish U-Haul had informed me MUCH sooner that I would have to go to Rockport, rather than not informing me of this until 5:00 the day before.
Scott B.Hard to find a place to park the truck... lot was very full. However, really cool place to drop off a uhaul
Steven A.Excellent check in and ease of service. Great selection of trailers. Will definitely use again
Kevin B.Great customer service, owner on site, smooth as glass.
Cory G.Fix the driveway.
Tim C.Consistent, long time Local customer service
Nancy T.Very helpful staff. Would recommend.
Clifton S.Throw a party! Lol ( jus kiddin ) It was quick and easy.
eddie S.Great place
Phillip W.Very friendly
Teresa S.I had difficulty with the one line drop off proceedure
Robert H.Best customer service ever! Highly recommend!
Jan H.Great location with easy access. Great service. Very efficient.
Gary L G.Everything was perfect. Owner was professional and friendly.
Sandra D.Cudos to Jim! A top notch manager!
KEITH W.Jim has helped me 5-6 times on the rentals. Never had a problem with anything or anyone. Thank you. Pam 1/26/2020
Pam G.Maybe a tad bit less expensive
Mark B.