Customer Reviews for USC Labor
(U-Haul Neighborhood Dealer)

105 reviews

935 N 1st St   Grand Junction, CO 81501

(970) 361-3163

Office Hours

  • Mon: 10 am–3:30 pm
  • Tue-Fri: 8:30 am–3:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
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Show All Hours

Services at this Location:

Contact Us

(970) 361-3163

935 N 1st St
Grand Junction, CO 81501

Services at this Location:

Office Hours

  • Mon: 10 am–3:30 pm
  • Tue-Fri: 8:30 am–3:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
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  • 4/5/2024: Closed
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Show All Hours

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Dakota Ashurst 
Rating:
5.0

Customer did not leave a comment.

MATTHEW WEINISCHKE 
Rating:
4.0

Customer did not leave a comment.

Nathan Shideler 
Rating:
5.0

Customer did not leave a comment.

Sandy Stevens 
Rating:
3.0

Location convenient

Bill Andolsek 
Rating:
5.0

Trailer had torn up paper temp plate that expired over a year ago

Michael Sterling 
Rating:
5.0

Customer did not leave a comment.

Zachary Platt 
Rating:
4.0

Customer did not leave a comment.

Frank Chounet 
Rating:
5.0

I ended it needing my trailer for an extra day and I explained my situation and they extended the day without charging me! This was such a blessing because I am in such a bad financial situation currently. They were a life saver!

Christopher McNair 
Rating:
5.0

Customer did not leave a comment.

Chelsea Walls 
Rating:
5.0

Customer did not leave a comment.

Shanda Meintel 
Rating:
5.0

Really friendly and helpful. I appreciated their assistance a lot.

Andrew Waterhouse 
Rating:
5.0

Great service from this location and will definitely recommend and rent from again!

Derek Gingerich 
Rating:
5.0

AMAZING.....................More than friendly!!!!!

Brian Brossard 
Rating:
5.0

Thank you for the great customer service!!

David Townley 
Rating:
4.0

This particular location didn't seem to have enough help for all that was needed but the gentleman that worked with us was very kind and helpful.

Margo Ricks 
Rating:
5.0

Customer did not leave a comment.

Eric Gil 
Rating:
3.0

A little bit more organization and knowledge would have been helpful.

Kate Rocklin 
Rating:
5.0

Customer did not leave a comment.

Jose Ortiz-Vargas 
Rating:
5.0

Customer did not leave a comment.

John Lowe 
Rating:
5.0

??

Greg Brewer 
Rating:
5.0

She was pleasant and helpful great experience

John Knutson 
Rating:
3.0

Customer did not leave a comment.

Linda Simonton 
Rating:
1.0

It was the worst experience I have had with a truck rental company. Rood Was way overcharged. Will be disputing remaining charges. I give them n F

kimberly siebe 
Rating:
5.0

Customer did not leave a comment.

Anthony Parker 
Rating:
5.0

Everything was easy and fast!

TRACY SMITH 
Rating:
5.0

After u-haul canceled my order after telling me to show up by 3 he got it back.

Jesse Newton 
Rating:
1.0

U haul drop off in Colorado Springs charged me double and gas not refund me. I will contact regional manger

Gil Sanches 
Rating:
4.0

Customer did not leave a comment.

JANE HAMILTON 
Rating:
5.0

Both people were extremely knowledgeable,friendly, and very helpfull!

john hoffman 
Rating:
4.0

Customer did not leave a comment.

Chris Vestal 
Rating:
3.0

Customer did not leave a comment.

KATE ROCKLIN 
Rating:
5.0

Customer did not leave a comment.

kathy burgmann 
Rating:
5.0

Great customer service. I'd rate it #2, of all the locations I've been to. Very close to the service I experienced in Kearney, Nebraska, where Mike went above and beyond to make sure I made it to Illinois with my broken down car in tow and in time to say my final goodbyes to my mother

DAVID HOECK 
Rating:
3.0

Customer did not leave a comment.

Jerry Allen 
Rating:
4.0

Customer did not leave a comment.

Cathy Ray 
Rating:
3.0

They don’t work on Saturday and after driving 1000 miles the thing you want to do self check in

mark driver 
Rating:
5.0

Customer did not leave a comment.

Pete Ramsey 
Rating:
5.0

Customer did not leave a comment.

Benjamin Kimerling 
Rating:
5.0

Customer did not leave a comment.

Paul Waring 
Rating:
5.0

Customer did not leave a comment.

Pamela MacGregor 
Rating:
5.0

Fast and easy rental. Thanks

Norman Shotts 
Rating:
4.0

Customer did not leave a comment.

Troy Hartz 
Rating:
5.0

Had a long (5-hour) wait while a replacement was located for tow trailer after original was damaged. Rest of trip was great though.

Doug Morrow 
Rating:
5.0

Customer did not leave a comment.

Robin Kuykendall 
Rating:
5.0

Customer did not leave a comment.

Theron Parsons 
Rating:
5.0

Customer did not leave a comment.

Randy Jacobucci 
Rating:
5.0

Customer did not leave a comment.

Rachel Lawrence 
Rating:
5.0

Customer did not leave a comment.

Michael Cooley 
Rating:
4.0

Customer did not leave a comment.

James Brown 
Rating:
5.0

Nothing, everything went very smooth and was a pleasant experience.

David Chase 
Rating:
2.0

Most of the issues I had were with horrible web page experience and lack of knowledge from customer support. Over an hour on the phone trying to resolve the issues. The trucks windshield was horribly dirty and covered in bugs, the steering made the truck feel like a death trap. Not a good experience.

Marvin Banister 
Rating:
5.0

Customer did not leave a comment.

John Penney 
Rating:
1.0

Reserved a 15’ truck. Was told two days before pickup to either drive extra 300 miles for a 15’ truck or take a 10’ at the pickup location. Result was leaving items behind. Reserved 10 moving blankets, no moving blankets were provided.

philip tolley 
Rating:
4.0

Customer did not leave a comment.

David Raith 
Rating:
2.0

They didn't know if they were going to have a unit for me. One arrived in time but they didn't receive in before renting to me. When I got to the drop off location they couldn't check me in because the unit was not showing rented to me. I am still waiting for them to correct everything so I can get an official checked in receipt.

Curtis Phelps 
Rating:
5.0

Customer did not leave a comment.

Mark Kochevar 
Rating:
5.0

Customer did not leave a comment.

David Benasutti 
Rating:
5.0

Customer did not leave a comment.

WADE THOMEY 
Rating:
4.0

Customer did not leave a comment.

Angela Milholen 
Rating:
3.0

I was heading to the Phoenix area, already 95 deter weather- hot. But the air conditioning in the truck was not working. It would start for a few minutes and then quit working. Not fun traveling in noisy freeway with hot air blowing in your face.

Faustino Munoz 
Rating:
5.0

Easy to drop off, service was good.

Jessica Wier 
Rating:
1.0

Everything was going ok until I was charged an additional $96 fee for "keeping the vehicle an additional two days" even though I had returned it on time. I even called the uhaul 1-800 number and let them know I had dropped it off since there was no one at the drop off location to receive the vehicle, they said they noted my account. When I noticed the mistaken charge I ended up having to spend half a day making phone calls to various uhaul phone numbers and locations, no one on the uhaul side wanted to own the problem and make it right. Super frustrating especially since the whole thing was Uhauls fault.

Clayton Smith 
Rating:
5.0

Customer did not leave a comment.

Bryan Gibson 
Rating:
5.0

Customer did not leave a comment.

Amy Cortez 
Rating:
5.0

I hear there closing business

CHARLES BEDARUS 
Rating:
3.0

Customer did not leave a comment.

Rob Baughman 
Rating:
5.0

Customer did not leave a comment.

Chris Bertrand 
Rating:
5.0

Sky’s customer service was excellent and she was extremely helpful. I’ll be coming back to this location!

ESTEBAN FIGUEROA 
Rating:
5.0

Customer did not leave a comment.

MATTHEW HOBBS 
Rating:
5.0

Customer did not leave a comment.

Morgan Hautala 
Rating:
5.0

Customer did not leave a comment.

WANDA COOLEY 
Rating:
5.0

Customer did not leave a comment.

Franck Louis-marie 
Rating:
3.0

Was directed to this location last minute when original location didn’t have the truck originally reserved. This is a small location conducting several businesses along with uhaul rentals.

KEVIN HOLL 
Rating:
5.0

Customer did not leave a comment.

EDMOND CHRISTENSEN 
Rating:
5.0

Customer did not leave a comment.

Duane Lashbrook 
Rating:
5.0

You can clean the fucking trailers before renting them to customers...I should be charging uhaul for cleaning their equipment for free!!!

JON HENDRY 
Rating:
5.0

Customer did not leave a comment.

JUSTIN SHAVALIER 
Rating:
1.0

Completely screwed me over on milage and the app was an absolute nightmare. Fuck Uhaul.

Patrick Andrews 
Rating:
4.0

did not get hook up tight

Judy Thompson 
Rating:
5.0

Customer did not leave a comment.

ROBERT EARL FENDER 
Rating:
5.0

Customer did not leave a comment.

Janet Lynn Barrows 
Rating:
4.0

Customer did not leave a comment.

Tina Carpenter 
Rating:
4.0

Customer did not leave a comment.

RONALD JONES 
Rating:
5.0

Customer did not leave a comment.

William Evans 
Rating:
5.0

Customer did not leave a comment.

HELEN CARON 
Rating:
5.0

Customer did not leave a comment.

Leroy Uecker 
Rating:
3.0

Customer did not leave a comment.

CRAIG ANDERSON 
Rating:
5.0

Customer did not leave a comment.

Joseph Barrows 
Rating:
3.0

It was a building with a closed door and a lockbox to drop off the key and rental contract.

Esther Schneller 
Rating:
2.0

Customer did not leave a comment.

Tyler Giebel 
Rating:
3.0

There were at least 2 locations much closer to our home. Can’t figure out why we had pickup that far away. It was fine. No service problems. We wanted 3 packs of 10 blankets, but there were only 3 blankets in the truck. I had to use a few of my own.

Dean Eichhorst 
Rating:
3.0

Customer did not leave a comment.

John Hoofnagle 
Rating:
5.0

Customer did not leave a comment.

Patrick Wathen 
Rating:
5.0

Customer did not leave a comment.

Matthew MacAskill 
Rating:
1.0

We were worried about the trailer rolling or moving so we put a pallet behind the tire to hold it in place. I took a picture to prove we tried to secure it. If someone moves the pallet, it might move.

LAURA HALL 
Rating:
4.0

Customer did not leave a comment.

Tina Carpenter 
Rating:
3.0

The truck was dirty inside and out. The people are very nice, friendly and accommodating. Corporate U-Haul and the pick up location need to coordinate hours of operation. They did not agree. I traded car hauler back in next day for a 6x12 trailer. They were extremely accommodating to make that trade.

Rodney Farrington 
Rating:
5.0

Customer did not leave a comment.

Daniel Roussin 
Rating:
3.0

Customer did not leave a comment.

Kelly Martinez 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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