Comentarios del cliente para USA Powersports & Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de USA Powersports & Storage

Grado total:

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michael K. en

Grado:

El cliente no dejó un comentario.

cheryl R. en

Grado:

El cliente no dejó un comentario.

Eric B. en

Grado:

El cliente no dejó un comentario.

Nicole B. en

Grado:

Do not rent from here. We reserved our truck in August.(8.12.19) Two days before pick up (10.11.19) we were contacted by two different people saying we needed to pick up our truck at two different locations. One being further away from where we needed to go. When we went to pick up the truck, a gentleman said he was going to make some changes to our reservation to help save us a little money. Upon changing our reservation, he didn't inform us of the changes he made, including our miles. At the time we did not know this. We didn't find this out until we dropped it off and couldn't finish closing our account because we had apparently went over our miles. We were also told told put down a hundred dollar deposit we were told we would get back. When dropping it off we were told that they couldn't finish our account because shelburn had to refund it. I called customer service and was them told that we never should have paid a deposit because we paid flat rate. We dropped our truck off around 8:30 this morning and still haven't been able to get a direct answer from anyone.

Larry C. en

Grado:

Repair holes in south driveway entrance.

James D. en

Grado:

El cliente no dejó un comentario.

JAMES D. en

Grado:

Improve computer internet connection.

Angar T. en

Grado:

El cliente no dejó un comentario.

john R. en

Grado:

El cliente no dejó un comentario.

amanda P. en

Grado:

The place was pretty unorganized. The conputer crashed first thing. The truck had less than 1/4 tank of gas in it, (I have a picture of it before we even left the lot) The guy, Mike said he would be there until about 10PM, (a little disgusted by that fact) We returned at 3:45PM and the door was locked and he was no where to be found. We had to go next door to the fireworks stand and they had to send someone to find him. Finally 15-20 minutes later, he shows up. We return the truck and the final cost was almost $60 more than what was originally quoted to us. So , no. I dont think we will be recommending this place in the future. OH! And we only returned the truck with 1/4 tank gas since that is all you seemed to want to give us.

violet M. en

Grado:

Better contact about reservation

dustin S. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

The running lights on the trailer did not work, and when I unloaded the trailer leaked water on my stuff.

donald P. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

El cliente no dejó un comentario.

Thomas E. en

Grado:

the two dozenFurniture pads ordered and paid for were not provided. I was told that the or owner would call me and make resolution this never happened.the tie-down areas at the end of the truck to secure the load were busted not able to properly secure my load to prevent not having the furniture pads in the truck to cover 3 solid wood bedroom outfits coffee tables in tables and much more. We ended up having to go to a thrift store and pick up comforters and blankets to use in place of pads we did not receive costing us $100 extra to move.

BRADLEY F. en

Grado:

El cliente no dejó un comentario.

Leonard C. en

Grado:

El cliente no dejó un comentario.

Sherri R. en

Grado:

The staff was friendly and helpful.

William H. en

Grado:

El cliente no dejó un comentario.

Jordan E. en

Grado:

El cliente no dejó un comentario.

Marsha W. en

Grado:

El cliente no dejó un comentario.

Marsha W. en

Grado:

El cliente no dejó un comentario.

Terri M. en

Grado:

I was ripped off. I trusted the guy reading the odometer and didn't check it myself with him. Actually he never asked or said he was doing it. Upon returning to facility I was told I had driven 90 miles that day. I actually drove 51 miles because I retraced my route with my car. Never trust them again! Plus I was charged for all of those miles even after I questioned it.

TOMMY V. en

Grado:

El cliente no dejó un comentario.

dixie S. en

Grado:

El cliente no dejó un comentario.

hannah K. en

Grado:

U-Haul changed my pickup location to USA Powersports and Storage for pickup on a day when the location was not open. Upon arrival, a manager was on premise and attempted to assist me with getting my truck. Not only was the trucks odometer incorrectly listed on the pickup contract, the fuel was listed 7/8 full instead of 1/8 full. I did not notice these errors until on the road and it greatly complicated my return of the vehicle.

KEVIN M. en

Grado:

U-Haul called and asked me if I dropped off the trailer and when. The agent asked me when I dropped off the trailer. Shouldn’t the drop-off location take care of completing the transaction? I never received a confirmation of the completed transaction.

laura H. en

Grado:

El cliente no dejó un comentario.

trent P. en

Grado:

El cliente no dejó un comentario.

brent W. en

Grado:

The vehicle transport trailer worked out very well for me. I needed it first thing that morning and Shelburn happen to have just what I needed.

Nathan W. en

Grado:

The inside of the cab was filthy. There was mud and trash all over the floor and a set of someone’s personal keys was found in the door. My paperwork said that there was a 1/4 tank of gas, but when I started the truck it was dead empty and I had to drive to the nearest station before I could go home.

Penny S. en

Grado:

Make sure you contact you dealers for the after hours mobile pick up. Our location promptly came in and was very nice. But if they aren’t aware they can’t have vehicle ready