This was not the location we picked or the Vehicle we requested. Uhaul changed vehicle. Reservation was made with one week advance notice. Very disappointedMATTHEW M.
Customer Reviews for USA Grocers
(Distribuidor de U-Haul del vecindario)
Tampa, FL 33603
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 10 p. m.
- Sáb.: 8 a. m. - 10 p. m.
- Dom.: 9 a. m. - 9 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They definitely get you in and out and friendlyGERRISHIA M.
El cliente no dejó un comentario.MYRNA T.
The location I requested was less than 2 miles from my house - the updated location (USA Grocer) was a 20 minute drive so not exactly helpful.Aaron W.
El cliente no dejó un comentario.Ivory W.
Was told the night before my pick up date that my original pick up location near my home would be changed to a new location - 30 min away from my home. Left with no time to look for another option I accepted. Had to fight to even get my original mileage increased to compensate for that extra drive! Same for the gasâ€¦and when I picked up it was not on Full - but guy says it was. I refilled the tank to the exact mark where I picked up the truck and now I see a $35 fuel surcharge saying it was not returned full! This is really horrible business. I want the $35 refunded immediately.JULIEN L.
Fast and friendly first time I've ever gotten that kind of service form the company everywhere else was sold out and he had jus what I was looking for definitely got back to that location.DESIRAE B.
El cliente no dejó un comentario.Saoud A.
The inside of the truck was a bit dirty. Both the cab and trailer should have been swept out & the cab should have been wiped down. Suspension of this truck may need to be checked/updated soon.DRAYKE J.
No complaints.John G.
It was basically a convenience store but very efficient with the drop off process and helpful.Suzanne K.
Great service. Easy to work with. Will definitely use again.Corderro K.
El cliente no dejó un comentario.ESTHER M.
El cliente no dejó un comentario.JOHN D.
El cliente no dejó un comentario.Miguel F.
El cliente no dejó un comentario.Sasan F.
Poor communication and lack of explanation on extra charges. Had to drive to two different locations to find the truck as I was left with no notification on changes till I arrived. Truck was a bit sketch when I was braking.Morgan T.
Will rent againSophia L.
El cliente no dejó un comentario.Connor R.
Told me one price then changed my called anotherAaron Y.
Your company is so strict on asking customers to return the truck with the same amount of gas but if the customer makes a mistake (like a did) and fills the car with 1/4 tank more, then the reply is "whoops, sorry and thanks" .... Not cool.david S.
The store owner tried to get over on me because I'm a woman and attempted to keep my $100 deposit! I don't suggest this location!DIANE D.
I would put the exact hours of the location cutoff for being able to leave the key. Uhaul ended up upgrading my truck to â€˜15 foot when I reserved my â€˜10. This would've been an issue for the purpose of vehicle, needed to wait until they opened to pick up correct size. Didn't get my $50 guarantee if equipment was not available at my reserved time. Once getting my truck through this time, truck was excellent! Process was effortless directly through my phone, truck was clean, and had no issues on the road.Marcus C.
I need to get my money back for a late fee because it was pouring rain and their was no way for me to unload my boxes. If you contact the location the guy can inform you of the situation.Jared D.
The lady could not find the keys to give me. They were found in the return box. The mileage was also inaccurate so I had to take a picture so this wasn't an issue. She was very helpful but my experience could have been much worse if the person working there did not want to deal with the hassle.christopher B.
El cliente no dejó un comentario.IVETTE M.
Was charged double! Was late 2 hours, was stuck on highway, tried to call owner, U haul stuck me up, will never use again or referral!TIMOTHY S.
Nothing everything was fantastic and smoothJOHN M.
Very kind, helpful, committed and professional *****HURFORD T.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Scarlett K.
El cliente no dejó un comentario.ROBERT B.
quick in and out using the digital option.RAJESH P.
El cliente no dejó un comentario.VICTOR C.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Heather C.
Great owner/operator.Michael Z.
El cliente no dejó un comentario.Julian L.
El cliente no dejó un comentario.ALEC G.
El cliente no dejó un comentario.Melique H.
Truck wasn't clean and rental was given on empty. Was running late since I had to start with cleaning and filling the tank.MELVIN B.
I saw some bad reviews, however I believe it is people not understanding what they agree too when renting a u-haul. I was under my milage and early and it was a very good transaction other than the u-haul website.Ben C.
They charged me an amount of gasoline that is not correct.Carlos Q.
El cliente no dejó un comentario.Ahmed M.
The owner was very rude and was trying to con me out of more money on mileage I did not use, gas that was returned the way that it was suppose to, and environmental fees that were already paid for by me. I will never recommend this place to anyone!!!!! Very bad for business.Jasmine W.
El cliente no dejó un comentario.Jeremy K.
El cliente no dejó un comentario.Manuel H.
El cliente no dejó un comentario.theresa S.
El cliente no dejó un comentario.danielle R.