Customer Reviews for US Fuel
(U-Haul Neighborhood Dealer)

8 comentarios

1146 Middle Country Rd   Middle Island, NY 11953
(On route 25 across from mcdonalds)

(631) 924-4314

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 11 a. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(631) 924-4314

1146 Middle Country Rd
Middle Island, NY 11953
(On route 25 across from mcdonalds)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 6:30 a. m. - 11 a. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Agent had no idea I was coming. Admitted that he had ignored the texts from the regional manager. Charged me for damage insurance that I specifically had declined. I then had to spend a lot of time on the phone with multiple Uhaul reps to get refunded.

josh R. 
Clasificación:
4.0

Make sure there is more than 1/8 a tank of gas in the truck before they pick it up. Also do not park the truck in a 7 inch puddle that you have to walk through to get into the truck.

Joe B. 
Clasificación:
1.0

Shut down your business because you suck. Horrible experience. Staff are lazy don't record records, are very unprofessional & even hang up on people and charge them for unauthorized charges.

Kacy C. 
Clasificación:
5.0

The guy was super busy, but he was like " Don't worry I'll take care of everything" not only in words, but he really meant it. I didn't have to go through the app for every step, he just made the whole thing so easy.

Febin K. 
Clasificación:
1.0

The truck was not mechanically up to standards. The engine light came on and I was told to drive it as far as possible and they would get help to me if I needed it but mindfully reminded me it could take up to three hours. I made it home 500 miles with this gas guzzler. I had roadside assistance come out waited three hours and the truck needs a catalytic converter which does give you poor gas mileage if it's failing guy shut the light off when I dropped it off the light popped right back on ….. also the right windshield whipper fluid didn't come out of the right side causing a problem with seeing out the window with the snow and salt…. Overall I'm unhappy it doesn't seem you people maintain your trucks Nobody was at the location for drop off I couldn't mention any concerns to a real person…

jessica M. 
Clasificación:
1.0

Somehow this locations doubled the miles I actually drove and then charged me them and for the gas that I had already replaced and then accused me of not returning the truck on time when I actually brought it back early and they charged me an insurance fee that I declined. Shady non typical behavior as compared to the other locations I typically rent uhaul trucks from. So I won't be using this location ever again.

Glenn E. 
Clasificación:
1.0

Took 1.5 hrs to get my equipment. Trailer was missing brake cord. Had to wait even longer. Drop off was unpleasant as well. Was told i needed to come back around 6pm when my drop off was at 12 because the guy in charge wasn't there. I then had to disconnect the trailer myself. And my trailer wasn't probably checked in till later. To make sure I took pictures of the trailers condition and called uhaul directly..waited 25 minutes on hold.

MICHELLEDIANE F. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
No se han enviado comentarios para esta ubicación.

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