Comentarios del cliente para Urban Ninja Project

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Urban Ninja Project

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Andrew A. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Candice W. en

Grado:

The personnel was excellent. The location had poir lighting. Need to be more visible.

Robert C. en

Grado:

Didn’t have the pads I reserved. Another customer had taken all of their pads. The pads should have been held, hence being reserved. Really needs more training and to be more professionally organized. Truck was clean and available at our reserved time but it took 40 minutes to get the contract done and out of there.

Eric B. en

Grado:

El cliente no dejó un comentario.

bill D. en

Grado:

El cliente no dejó un comentario.

David H. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

El cliente no dejó un comentario.

Danielle D. en

Grado:

Will and Susan are great, and were super helpful during a stressful day of trying to get a trailer from U-Haul. Thanks so much for your thoughtfulness and care! Best of luck!

James L. en

Grado:

El cliente no dejó un comentario.

William S. en

Grado:

Gas station was right next to my drop off. Perfect

James E. en

Grado:

Staff was very friendly. They got me set up and checked out in minutes! Return was also super easy.

Nicholas S. en

Grado:

I was charged for 11 gallons of gas. Drop a total of 60 miles.. Doesn't add up. My dragon card that's 1600hp and runs on 110 octane wouldn't cost me 41 to drive it 60 miles..

COLT L. en

Grado:

Closer to resident

Clifton M. en

Grado:

Notin all was great

Tracie W. en

Grado:

Had to wait 10 minutes for the girl to show up to check in my uhaul. The guy working at the place didn’t know what to do so he called whoever was in charge to come in. She was nice about it but it’s the point of what I went through picking it up and now dropping it off was a repeat!!

April H. en

Grado:

El cliente no dejó un comentario.

Wesley S. en

Grado:

Susan was fine to work with and did an excellent job with check-in. I'm disappointed I was charged an after-hours fee for the truck, as I normally use a different location and have never been charged this fee before (I've rented a Uhaul at least 3, if not 4 times in the last couple years). I usually use the location on New Circle, but they did not have a pick up available for us. Additionally, while the truck was clean it smelled terribly like smoke. Again, not the location's fault. She did alert me that the truck had an odor. As a non-smoker, this was unpleasant and left my clothes smelling, as prolonged exposure tends to do. Given the cloth seats, the scent rubbed off. Again, disappointed I had to pay a charge when I've never had that issue in the past (what's the point of an after-hours drop box?)

Kent P. en

Grado:

El cliente no dejó un comentario.

Makenzie H. en

Grado:

There were kids screaming and running around everywhere on the inside. It took a lot longer to drop off my equipment than I expected. Personnel didn’t really explain anything that they were doing. I couldn’t leave quick enough.

Jennifer E. en

Grado:

The location for pickup and drop off was close and very convenient for me. Any “complaints” that I may have are not with the location, necessarily; they are more with the equipment itself. The key return slot on the drop box is not large enough to accommodate the truck key. Luckily, Urban Ninja was open at my return time so I could leave the key at the desk. What does one do if they return equipment after hours?