What I prefilled online as far as the coverage was not what the contract reflected. I think this location added hidden fees, so please check before driving away. It's a few dollars but being that it's electronic contract that is emailed to you, I would recommend reading it before you drive off the lot so your not surprised when you get the bill.
noel F.
Customer Reviews for Upper Echelon Transportation LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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This location explained to me that they do not work off of the U-Haul mobile app, which is upsetting. Reversed my charges from the mobile app and then charged me more $$ than the mobile app charged me. This is bad business when customers are using the U-Haul app to make their experience more efficient and easier.
Robert B.Alerting customers to absent reserved vehicles. Thursday October 20,2021 wasn't a great experience. Arrived a my first location only to be told the vehicle I requested didn't return. While sighting 4 additional vehicles matching my reservation. Made a second one arrived at the location. Proceeded to check out via mobile. Charged for transactions. Then told I wasn't able to get it because location doesn't do mobile pick up. Charged a second time. Finish with the vehicle return it for a charge of $50 and some change to be charged. Then to be charged again the following day for $71. This is very confusing and time consuming.
NORRIS K.