Comentarios del cliente para Upper Cumberland Rental & Sales LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Upper Cumberland Rental & Sales LLC

Grado total:

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josha b. en

Grado:

Service was great and I see no area that needed improvement.

Ryan B. en

Grado:

Everything was great I really appreciate the self service check out/in.

Catherine D. en

Grado:

keep the same people working great help

danny l. en

Grado:

Easy rental, great service, had plenty of pass for my type of service, thank you Danny Long, "Precision Move Consultants"

billy c. en

Grado:

El cliente no dejó un comentario.

ALAN P. en

Grado:

El cliente no dejó un comentario.

arthur h. en

Grado:

El cliente no dejó un comentario.

gary h. en

Grado:

The brakes on the truck were in poor condition and the engine was sluggish

Crystal P. en

Grado:

El cliente no dejó un comentario.

Donald W. en

Grado:

keep as is very friendly staff

jasen k. en

Grado:

El cliente no dejó un comentario.

Tammy R. en

Grado:

El cliente no dejó un comentario.

Jonathan N. en

Grado:

The owner was rude and the truck was very dirty. The owner also accused me of damaging the truck and tried to charge me for it. After I told him I didn’t he called me a liar. I don’t know this for certain but if you looked into his background in regards to uhaul I’m sure he’s tried or succeeded to do this with other customers. I have rented multiple Uhauls for my business and I will no longer give Uhaul my business until this is resolved. Sorry for the negativity but this was a horrible experience that I could not let go without comment.

farrah k. en

Grado:

El cliente no dejó un comentario.

Joann M. en

Grado:

Super friendly, accommodating, overall I am pleased with this place and the folks.

Tammy S. en

Grado:

Associate working was quick, efficient, and helpful. Came to me instead of the other way.

Amanda S. en

Grado:

I will admit that I should have taken a picture of the odometer before I left the rental location. However, I did not and my receipt showed 1100 miles driven. That’s like driving from here to Gulf Shores, AL and back. I put less than 100 miles on the truck because I only drove it to Lowe’s once, the scrap yard once, and the landfill twice. The man who owns the place is not overly friendly, but at least he’s not outright rude either. I could tell he wasn’t thrilled about it but he did get the charges refunded. 1100 miles! He denies it, but an employee or someone has driven that truck without authorization between rentals and put a lot of miles on it. Either that or there’s a problem with the odometer.

SCOTT L. en

Grado:

Very friendly and cooperative. Very good service in making rental arrangements. At pick up it took extra time due to last minute destination change as a result of employer. Other than that no issues.

Mellisa G. en

Grado:

El cliente no dejó un comentario.

Ronald M. en

Grado:

El cliente no dejó un comentario.

joseph d. en

Grado:

Great service

bob z. en

Grado:

El cliente no dejó un comentario.

phillip c. en

Grado:

El cliente no dejó un comentario.

Glen C. en

Grado:

El cliente no dejó un comentario.

bill m. en

Grado:

good job guy's

Chris P. en

Grado:

El cliente no dejó un comentario.

debra v. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

El cliente no dejó un comentario.

george p. en

Grado:

El cliente no dejó un comentario.

Debrorah B. en

Grado:

El cliente no dejó un comentario.

Kelly G. en

Grado:

El cliente no dejó un comentario.

Rabon G. en

Grado:

The price was not what I was informed of

karen h. en

Grado:

No mattress cover available for purchase. Rented the 2 wheel dolly and then no ramp on van, Frustrated! Brochure was in French. I didn’t understand when I turned it in that I would need pictures, and I dropped the keys off and locked the van before the photos. There was something sticky on the floor between the seats when I got the van. Also, location was further from my home, but they were only one in town with van on the day I needed. Guy running place was nice.

MARGRET B. en

Grado:

That gentleman I dealt with was knowledgeable an very nice and courteous . Keep up the work

PRESTON A. en

Grado:

Van was dirty in and out

edward p. en

Grado:

El cliente no dejó un comentario.

roy g. en

Grado:

The vehicle was extremely dirty on the inside of the cab because the recent user had driven through very muddy conditions. I cleaned the inside of the cab and the very muddied tires with diluted Simple Green, which left them clean. Otherwise, the vehicle was in very good condition.

ROY G. en

Grado:

Nice to deal with and was on the road promptly.

kim r. en

Grado:

OMG! This business is the place of a hoarder - inside was filthy - papers and "stuff" everywhere.

Beverly H. en

Grado:

No improvement needed. I have rented from here a few times now and they are always greeting you with a smile and very helpful. They usually have all your paperwork in order to get you happily on your way. Never a problem and highly recommended.

sam g. en

Grado:

Air out the tobacco smell inside the cab We had to sweep leaves out of the back of the pick up truck before we could load it.

Ron L. en

Grado:

We picked up and returned the vehicle after hours so we had to to use the website interface exclusively. When we were picking it up we had considerable difficulty in maintaining a connection, sending and receiving information, etc.. When returning the vehicle we could never send the requested photos.Your site would not "recognize and accept" the pictures. I attempted to take and send the pics until my phone went dead! ...Put the key in the box along w/paperwork and left.

rowland l. en

Grado:

No issues. Excellent service was had from beginning to end. Thanks

Craig W. en

Grado:

El cliente no dejó un comentario.

VICTOR F. en

Grado:

El cliente no dejó un comentario.

dexter c. en

Grado:

El cliente no dejó un comentario.

desiree r. en

Grado:

I was charged far more than indicated. The personnel didn't care of my needs or opinions just handed the bill while assisting someone else on the phone. If I use u haul again I will not use this location.

SANDY N. en

Grado:

We rented a Cargo Van to transport items from my storage building to other local places. It was convenient to load & unload--much better than the pick-up truck we had originally thought of renting.

Rhonda B. en

Grado:

El cliente no dejó un comentario.

Aaron H. en

Grado:

El cliente no dejó un comentario.

THOMAS H. en

Grado:

El cliente no dejó un comentario.