The â€œpeople-lessâ€ process works okay unless there is a glitch that needs to be remedied. I had reserved an appliance dolly but it was not there with the truck when I arrived to pick up the rental. Your calling center has a long wait time to return calls - from 10 to 20 minutes for someone to answer the call. I would say I navigated your smartphone 24/7 process okay but I could see how it might be daunting for some people. The wait time for answering phone calls for support is too long, it seems you might need to be better staffed for that. The truck itself was great, exactly what we needed. I like the fact that you refer to â€œfamiliesâ€ in your messaging, as opposed to â€œcustomersâ€ or â€œindividualsâ€.Robert S.
Customer Reviews for Uno Mac Detail & Car Wash
(Distribuidor de U-Haul del vecindario)
Sikeston, MO 63801
(Malone Ave & S West st)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael S.
The owners were very nice and professional. I have moved a lot in the past few years for work and this was the best customer service I have ever had.Jerry H.
El cliente no dejó un comentario.Donna R.
El cliente no dejó un comentario.Roniesha R.
El cliente no dejó un comentario.Chrystal C.
The contract said the vehicle had 1/2 a tank, it Had 1/4 of a tank. The truck was FILTHY. I killed 4 roaches, who knows how many more there were. The cup holder had cigarette ashes in it, there was rice and what looked like salt or sugar on the floor in the cab. There were also pieces of fake hair in the back of the truck and the steering wheel was sticky & grossJessica Lea B.
El cliente no dejó un comentario.Micheal M.
Uhaul has always been good to me but this location was terrible! They were very rude and didn't have what we had reserved. There was no one there when we arrived at the scheduled time (10AM) and when someone did finally show up she had no idea what she was doing. It took us almost 2 hours to get a trailer. Worst experience ever with any moving company.Spencer M.
El cliente no dejó un comentario.MARTY S.
Either the transmission or the rear end had a leak when we picked it up and when we dropped it off.Bob M.
El cliente no dejó un comentario.John B.
The employee went above and beyond very friendly and helpfuljerrie M.
El cliente no dejó un comentario.Justin A.
Very helpful and curtious.Dennis C.
El cliente no dejó un comentario.Jerry W.
El cliente no dejó un comentario.Brice D.
Everything I did at the location to make my reservation I could have done online or over the phone.Alicia W.
El cliente no dejó un comentario.Taneshia P.
El cliente no dejó un comentario.Cassandra L.