Customer Reviews for Unlimited Electronics LLC
(U-Haul Neighborhood Dealer)

97 reviews

410 N Duncan Byp Ste G   Union, SC 29379

(864) 762-3034

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(864) 762-3034

410 N Duncan Byp Ste G
Union, SC 29379

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Sad to have to pickup a truck and its not full of gas! Just sorry!!

jennifer kinard 
Rating:
3.0

I did not go into the location for drop off. I used the app and dropped off that way.

Jeff Bell 
Rating:
1.0

Customer service at this location is lacking. I won't be back.

Jason VanFossen 
Rating:
5.0

Customer did not leave a comment.

TIM BOWEN 
Rating:
3.0

Customer did not leave a comment.

Louvenia Morgan 
Rating:
3.0

The middle seat belt wouldn't buckle, so the light wouldn't go off for a long time. The buzzing sound kept buzzing.

SHELVIA THOMPSON 
Rating:
5.0

Nothing.

Donray Jones 
Rating:
4.0

Customer did not leave a comment.

Stan Faggard 
Rating:
4.0

Customer did not leave a comment.

KELLY STEWART 
Rating:
5.0

Customer did not leave a comment.

Kenneth Sherbert 
Rating:
5.0

Customer did not leave a comment.

Ace Ahmed 
Rating:
4.0

Customer did not leave a comment.

Armin A Schmidt 
Rating:
2.0

Who ever had the U-Haul before us left sunflower seeds in the back of the truck but the over all truck was dirty and we told the lady that gave it to us but she said as long as the back was clean and it wasn't

Darlene Conway 
Rating:
5.0

Customer did not leave a comment.

Laurie Blackmon 
Rating:
5.0

I was extremely impressed by the professionism and superior customer service provided on my recent U-Haul rental. Very friendly and accommodating, making my move much less stressful. 10 out of 10!!! Highly recommend.

Donna Rodgers 
Rating:
5.0

Customer did not leave a comment.

Patrick Wall 
Rating:
5.0

Customer did not leave a comment.

Rick Eisinger 
Rating:
5.0

Customer did not leave a comment.

Stuart Hamblin 
Rating:
3.0

I felt like I was bothering them when I dropped off the trailer. No customer service. They didn't ask me anything about the trailer or its performance? I volunteered that it worked great and that I had no problems. It was definently a self service drop off. Quick and easy.

James Caviness 
Rating:
5.0

Customer did not leave a comment.

Teresa Waldrop 
Rating:
5.0

I can't think of anything. Service was great.

Sharon Gardner 
Rating:
4.0

Check in process took a little long

Jerry Brown 
Rating:
5.0

Customer did not leave a comment.

Rick Eisinger 
Rating:
5.0

The owner was great and extremely helpful. She went above and beyond to help me and make sure that I was set for my move. I am very grateful to have had that experience with them.

Kelsie Kruger 
Rating:
1.0

Do not use this company! They tell you one thing but do the opposite! Absolute worst customer service ever. The wait time is ridiculous. When you finally get someone they can’t help you.

Taylor Cheek 
Rating:
5.0

N/A

William Sims 
Rating:
5.0

Customer did not leave a comment.

Zachary Goshorn 
Rating:
1.0

The area field manager for union sc is the reason I will NEVER rent from uhaul again in the past 18 yrs I've spent over $50k with uhaul nationwide. With $10k of thst being in the past 14 months. Never again

PATRICK VINSON 
Rating:
5.0

service was great friendly and helpful :)

Roosevelt JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Ronald Fouche 
Rating:
5.0

Customer did not leave a comment.

Terry Phenis Jr 
Rating:
1.0

Over all I would not recommend this location to anyone. When we went to pick up our truck the person who was helping us didn’t explain to us that we had to fill up the tank before and after using the truck. And when we picked up the truck it wasn’t at a half a tank we had to put gas in it as soon as we picked it up we’ve never dealt with a U-Haul place where we had to fill up that tank as soon as we got it. Also the person who was helping us seemed as if they had an attitude the whole time, we will not be back at this location again.

Desirae Peake 
Rating:
5.0

N/A

George Pipkin 
Rating:
5.0

The windshield was very dirty. I had to clean it to see out. There was some trash left from the previous renter. The lady was very nice and easy to work with though.

Amy Leonhardt 
Rating:
3.0

All those extra fee are rediculous rented truck for2 hours 39$ truck ended up being 84$ ?

UTEDIA MEANS 
Rating:
4.0

Rental process was fast and easy.

Larry Mason 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY HOPPER 
Rating:
5.0

Customer did not leave a comment.

Lane Robertson 
Rating:
1.0

1. Lost order.. had to get a new one after I waited 63 min to talk to someone.... place was supposed to be open so I would have no hassles.... it wasnt.... the pad lock was difficult to get into without calling for help... the dolly that I ordered was not included.... two different people that I spoke with told me they would take it off... at drop off I was charged an extra 30 dollars with no explanation and no return calls...

Mary Odell 
Rating:
5.0

Nothing! Called and received same day service. Staff was very polite and helpful!

MARY TOLLISON 
Rating:
4.0

People renting the trucks should take a snapshot of fuel gage as soon as they get in the truck and share it with the dealer and do the same when they return the truck to avoid any confusion. I did not have a problem but every person should do this anyway.

JAMES CANUPP 
Rating:
5.0

Customer did not leave a comment.

RALPH NAPPI 
Rating:
5.0

Did self drop off

TIM VINSON 
Rating:
5.0

Customer did not leave a comment.

GEORGE HARRIS 
Rating:
3.0

For the price it should have been somewhat clean. The one I had received was not swept out, drinks had been spilled all over..It was just nasty...

Tonya Sawyer 
Rating:
4.0

Customer did not leave a comment.

JOHN GORY 
Rating:
5.0

Consider the cost effectiveness from the customer perspective and point of view, and allow more flexibility with one-way drop off location options of trailers; there are extenuating circumstances that populate during the rental processes that is out of the customer control that may not be conducive to a "return" to same location once the rental is in motion. Common knowledge approach should also be an option to better assist the customer cost.

JOHN GORY 
Rating:
5.0

Great customer service

LINDA STEWART 
Rating:
5.0

Super convenient

Rick Eisinger 
Rating:
2.0

First of all I reserved a truck at a UHaul location that was 4 miles from the store where I was picking up furniture. I had over an hour drive to get there from where I live. On my way there UHaul called me and told me that they had rented my truck out the day before and they didn't have another truck the size I needed. I had to drive an hour out of my way to pick up a truck. The UHaul I did pick up was nasty and so was the store I got it from. I paid extra for a dolly and the dolly was not on the truck. The whole experience sucked!

KIMBERLY EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Caitlin Stegall 
Rating:
3.0

The truck was fairly clean but had lots of dirt in the back. Also, the truck had an odor to it.

Joseph Moore 
Rating:
5.0

Customer did not leave a comment.

LAQUENTIN IRVIN 
Rating:
5.0

My wife and I have several options as to where we can pickup rental equipment from U Haul. Our choice is and will remain in Union because of the exceptional service, great selection and knowledgeable manager there. Please let her know that she is appreciated.

JAMES SISK 
Rating:
5.0

The truck smelled a bit like smoke but besides that all was perfect.

Susan Presto 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Craft 
Rating:
5.0

Customer did not leave a comment.

KENNETH JONES 
Rating:
5.0

Customer did not leave a comment.

Ella Horne 
Rating:
5.0

Customer did not leave a comment.

Broadus Wilburn 
Rating:
5.0

Wonderful experience

BOOKER PEAKE 
Rating:
5.0

Quick and excellent service

ANTHONY BAILEY 
Rating:
5.0

Great Customer Service.

ANTHONY BAILEY 
Rating:
5.0

very friendly and helpful, was a very quick process

Rosa Anderson 
Rating:
5.0

Everything was great and done fast and easy!!

Logan Morris 
Rating:
1.0

Customer did not leave a comment.

Rajesh Shah 
Rating:
4.0

Customer did not leave a comment.

William West 
Rating:
2.0

We had to walk the lot to select our trailer, hook up ourselves alone, then drive back to store to have picture taken. Other locations I’ve rented from were more hands on and involved.

Philip Camacho 
Rating:
5.0

Very nice and knowledgeable!

Walter Brown 
Rating:
4.0

Customer did not leave a comment.

Michael Lamb 
Rating:
3.0

Customer did not leave a comment.

Steve Johnson 
Rating:
1.0

Not argue with the customer about where they are going to drop it off. Could act like it’s not a hassle to help someone.

Tracey Albert 
Rating:
2.0

Be more courteous, don't rush a customer just so you can close early and go home. Listen to the customer, don't add items just because you think they chose an option, which was not the case.

William Weibley 
Rating:
2.0

The person i spoke with at this location was very rude and did not want to talk about anything with me

Kodie Austin 
Rating:
5.0

Customer did not leave a comment.

Jason Bundrick 
Rating:
2.0

I had to go hook up the trailer by myself. No one inspected it. And only one tail light worked. I’m 62 years old and it was difficult at best.

Richard Haskins 
Rating:
2.0

The lady had a nasty attitude. Didn't have the equipment I really needed so my chest was damaged.

Clarissa Thomas 
Rating:
5.0

Customer did not leave a comment.

ron ohlsen 
Rating:
4.0

Have 15' trucks available. We don't like getting the bigger one even at same price because it uses more gas.

Donald Williams 
Rating:
3.0

Priced too high

charles griffin 
Rating:
3.0

The ratchet portion of the ratchet strap was kinda corroded and hard to work. The release i had to pry up with a screwdriver the first time. A little penetrating oil would have done wonders

Stephen hawk 
Rating:
5.0

Customer did not leave a comment.

Niesha Davis 
Rating:
3.0

Customer did not leave a comment.

Rita Eaves 
Rating:
5.0

Customer did not leave a comment.

Tracy Sanders 
Rating:
4.0

Customer did not leave a comment.

Virginia Hairston 
Rating:
4.0

Was told on rental end it was better to book more miles and I would get refund at end Booked 120 only used 99 Still no refund I was very disappointed

Sylvia Lindler 
Rating:
4.0

Customer did not leave a comment.

KIMELA MORRIS 
Rating:
5.0

Offer coffee or bottled water to clients? The whole experience was excellent, just keep moving forward with good prices and high demand rentals on site.

JAMES SISK 
Rating:
3.0

Customer did not leave a comment.

Christina Earl 
Rating:
5.0

Customer did not leave a comment.

KARLISON Moore 
Rating:
5.0

Customer did not leave a comment.

Jennifer Jansen 
Rating:
3.0

Very Nasty Lady talking about prior customer, was pushed from 10 am to 430 pm. She was so busy taking pictures of the white poodle I was not even present. She gave me the wrong contract, saying i must return on 3/4 tank. Realized I had wrong contact. Took pictures of gas and mileage before moving the rental. Went only 67 miles had to put $45.00 gas in. Gentleman at check on took the wrong contract from me and threw it away. Produced receipt for 45 dollars in gas. Before milage photos were requested and ending mileage photo requested . I produced them he said call Uhaul main office. Thanks for poor service. I have photos to prove and you have been reported. The lady even called the prior customer a "B".

johnathan ammons 
Rating:
5.0

All was well.

Barry Moss 
Rating:
4.0

Customer did not leave a comment.

La Ruchala Murphy 
Rating:
5.0

Windshield and cab were dirty.

Jackie Senn 
Rating:
5.0

Customer did not leave a comment.

Joseph Henderson Sr 
Rating:
5.0

UHaul screwed me at the original P/U location in Spartanburg, SC. Even confirming the equipment was available and after waiting in line for 40min I was told at the original location they do not have the equipment I reserved, confirmed, and expressed paid. Then in stead of fixing the issue or help me with their screw up, I would have to call 1-800-Uhaul to find a location. After doing the work for UHaul, Ben at Unlimited Electronics in Union, SC helped me out tremendously. Great work at the store, poor service by UHaul overall. Long wait, long wait on customer service call, transferred to the wrong region and having to call three different numbers to fix the issue. Call Unlimited Electronics in Union, SC and they will help you out.

Darren Fowler 
Rating:
5.0

Customer did not leave a comment.

Breton Brewer 
No reviews have been submitted for this location.

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