El cliente no dejó un comentario.Kevin W.
Customer Reviews for University Self Storage
(Distribuidor de U-Haul del vecindario)
Lafayette, LA 70501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 6:30 p. m.
- Sáb.: 9 a. m. - 4:30 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kayla J.
My reservation wasn't ready until an hour later. I went to the place and the truck wasn't there so I had to go back when she called me a hour later.Solange D.
El cliente no dejó un comentario.BRANDY R.
I had horrible problems movers i hired thru uhaul dropped me then dident show I moved my stuff up three flights of stairschristina Z.
El cliente no dejó un comentario.jason G.
El cliente no dejó un comentario.Sandy J.
Tow dolly had a tire out of balanceKirby C.
El cliente no dejó un comentario.Melanie G.
Great customer service! Above and beyond friendly..Rachelle K.
I didn't find anything wrong. Thank you for being there when we needed you.Daniel A.
El cliente no dejó un comentario.Chandler O.
Everything was goodTia H.
I requested for 24 hrs and did not receive it, she wanted me to get charged for another day, and she added safe trip on there and I declined it, I won't be renting from y'all ever again, the rates were double the priceMIRANDA S.
El cliente no dejó un comentario.TERESA M.
Nothing!! Great customer service!!sheryl D.
El cliente no dejó un comentario.Rosalind B.
El cliente no dejó un comentario.Brandy G.
El cliente no dejó un comentario.Chester D.
Extraordinario servicio al clienteJames H.
El cliente no dejó un comentario.ALFREDO G.
Clerk was extremely helpful and friendly. She handled a busy Saturday afternoon by herself with such professionalism.Ryan D.
El cliente no dejó un comentario.Nicholas C.
The inside of the truck was dirty and smelled like cigarette smoke. It took over 30 minutes to have pickup approved and get the code for the key. Drop off was much easier.Trevor B.
Online stock availability need to be improved. Location did not have stock that I had requested. I wanted to rent in Lafayette however it said non available then after I selected another location Rayne LA i get a text that might saying they moved my rental to Lafayette.Corey A.
El cliente no dejó un comentario.Clifton B.
El cliente no dejó un comentario.Jamard E.
El cliente no dejó un comentario.Wallace L.
The whole self pick up experience was horrible. Took 45 minutes to get this truck picked up and the whole process was just ridiculous. I wasn't even made aware that this was a self pick up when I made the reservation! Completely ridiculousMiles M.
El cliente no dejó un comentario.Bryce L.
El cliente no dejó un comentario.Geraldine M.
El cliente no dejó un comentario.Kaylin A.
The receptionist at the front desk with wonderful and kind super energetic better job!Brock L.
El cliente no dejó un comentario.Rachelle K.
El cliente no dejó un comentario.Alton S.
El cliente no dejó un comentario.EliZabeth H.
El cliente no dejó un comentario.Kathy P.
Location a little out of the way and somewhat hard to see from main streets. However, service & equipment very good.Thomas C.
Super friendly and helpful. Transaction was quick and easy. ¡Gracias!Glynn D.
El cliente no dejó un comentario.Liza T.
Not the pickup location's fault, I suspect, however the right rear taillight did not work. I paid to have a wire that had been severed repaired. Great staff at this location.John S.
El cliente no dejó un comentario.Steve S.
El cliente no dejó un comentario.Karl T.
El cliente no dejó un comentario.James A.
El cliente no dejó un comentario.Jonsheique V.
El cliente no dejó un comentario.Scott A.
El cliente no dejó un comentario.Ed D.
Cannot think of a thingJeff M.
Facility was nice and clean ! Staff was above and beyond friendly , helpful and quick .Rachelle K.
Everyone was very nice that I spoke to but a little better communication, I had to call about a few changes but it was all good, I think it was more the online not the personnel. . Thanks for making a difficult job a lot easier.Great customer reps ,I will be back when I need to move anything again.debra C.
El cliente no dejó un comentario.KEVIN P.
El cliente no dejó un comentario.Luke L.
Rochelle was very helpful, friendly and professional. The young lady working Saturday May 4th was also friendly and helpful. Although my reserved vehicle was not turned in by the renter, Rochelle quickly made acceptable provisions for my needs. She is an asset to UHaul.JEAN C.
El cliente no dejó un comentario.Mel N.
El cliente no dejó un comentario.Donetha C.
El cliente no dejó un comentario.Russell J.
Quick and Easy Excellent Service!Theodore U.
El cliente no dejó un comentario.Micheal G.
El cliente no dejó un comentario.RANDY J.
El cliente no dejó un comentario.Perla V.
The staff was extremely friendly and the equipment was in great a great condition. Very easy to deal with and will recommend them to anyone who needs their services.Gregory K.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.JERID F.
Nothing. Service was excellent. Thanks alot.Nolan H.
El cliente no dejó un comentario.Egnio C.
El cliente no dejó un comentario.Renella K.
El cliente no dejó un comentario.James S.
excellent consumer service from the staff.alex M.
El cliente no dejó un comentario.JOHN E.
Southern hospitality at its very best!EVERETT A.
Give your customer the correct location of the pickup. I ended up going to the place i got two calls, two emails, and a text confirming. I then got told it was at the location accross the town. My pickup yime was at 9:00. I got an alert at 9:38 about it at a different location when i just arrived there. Truck smelled like a chimney. Other then that truck was ok.Trevor D.
They were very professional and worked quickly to complete the transaction.Marlin W.
El cliente no dejó un comentario.CHAD N.
wonderful staff and very niceBrittany S.
El cliente no dejó un comentario.Paula S.
El cliente no dejó un comentario.Samantha D.
The young lady was extremely cordial and professional. As far as my experience this time there is nothing negative to be said, keep up the good work, Thanks, George ThomasGeorge T.
El cliente no dejó un comentario.Thomas E.
El cliente no dejó un comentario.Joanna C.
Polite and informative. They made my experience quick and easy.Fernando S.
The customer service representative that helped with our checkin at the pickup location Saturday morning was excellent, she was courteous, helpful and professional. I will use this location again and recommend it to my friends and colleagues.Monica K.
Lacked the personnel to unhook the trailer. There was only one lady there and she could not do it.Lori P.
The drop off facility was fine. I don't kno how pick up is at this place but the lady was very nice an helpful.christopher C.
Wonderful staff made my moving feel more easy. Would defiantly suggest if you are in need of storage and truck use this place.Justin D.
Perfect service.Gabriele M.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.TIM P.
I paid for four hours and was told I had to return the vehicle 30 minutes early because someone else rented the same van. It was a huge inconvenience and I certainly wasn't prorated.Theresa F.
The workers at University Self Storage helped me so much. They are the best and would recommend everyone to get U-Hauls and rent Storage Units from here. They were excellent.Jerry S.
The van had no air conditioner and the lady who did the rental was not very nice. She put on the rental agreement that the van was on half but when we brought it back on half she told us it was supposed to have more air.JOSHUA C.
El cliente no dejó un comentario.Post Acute M.
El cliente no dejó un comentario.brad B.
El cliente no dejó un comentario.Cynthia W.
ended up spending money I did not have pn the truck because the attendant who sold me the storage unit did not tell me that after 7 I would be locked out of the building. When I returned with the truck at 7;45 I intended to leave the truck with the required gas, but instead after several attempts to get into the building I had to leave with a truck full of furniture, which literally added approximately 25 more miles and $5 more gas onto the transaction. Had I known that I could not enter the building later, then I would have arrived before 7. So I ended up having to finish the move the next day, rushed out of the truck for someone else, and paid way more than I wanted to because now I had the truck for one day. I'm sure it was an honest mistake in not advising me that if I did not return before 7 I would be locked out of the building. If you give a code to enter the building, then I would assume that I can enter the building at anytime since no one said otherwise. An honest mistake on her part, but a costly one for me.Michael K.
El cliente no dejó un comentario.brooke C.
El cliente no dejó un comentario.P. J. V.
Nice ladies working the desk. All good.Andre J.