El cliente no dejó un comentario.
Tanisha C
Customer Reviews for University Emission
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Have not received a receipt
SYLVIA RNada todo está bien,buen servicio, gracias
RUBEN CThey came an took the U-Haul an tried to change me for the day an they took it mid of they day that should be illegal is every you took it an still tried to charge me that’s wild
Nedra EThere were no personnel on site in spite of me arriving before closing time.
Ben BJust make sure it's cleaned. It usually is but this time I had tell spend time cleaning it before loading. I'm not sure exactly what it was either .
ANTHONY MNot sure if it's the location's issue but I was about 15 minutes late to pick up the truck only to have to call customer service and find out my reservation was canceled within that time with no notice whatsoever. Because it was 15 minutes late for a reservation of 4 hours. Why does it matter if I'm a little late if I've reserved for 4 hours? Some notice would have been nice instead of it taking me almost an hour in the hot sun to pick up the truck I reserved.
EMILY KThe truck was horrible! Sensor light was on due to maintenance not completed. The agent at the pick up location was great. Ride was too bumpy. I've never had this issue before.
Sheila MTHe only thing that didn't work as promised was the online login. We required a clerk for our check out.
BENJAMIN SAll good
MARVIN DThe clerk was super rude and appeared to be irritated and when the customer satisfaction clerk called me to follow-up, she did not offer any assistance and accused me of reserving a 26 "ft" truck from this location. Entire experience was inhumane.
Kiah BFriendly and fast service.
MERT UEverything was awesome from check out agent was professional and informative about everything will be back again
Rodney CI thought it was a regular Uhaul shop, it was basically an emissions inspection garage. But, the attendant there was a great help, and got me setup in short time.
David PDo your jobs. Remember that your patrons are not U-Haul employees and over simplified instructions are not helpful.
George CThe location that I go to on University is fantastic!! The gentleman is always cordial goes out of his way to help me.
Renee MMaybe in a bigger location
bobbie bthe truck broke down on me and i had to find a new way to get my things to my storage. not only did i pay almost 175 for the truck i had to find a new way to get things done and had to spend more money. very disappointed.
Sherline TNone. Tom was friendly and helpful.
John WDetail the inside .. wipe down between customers
MARSHALL HGreat location. Friendly staff snd well maintained trucks. Very quick in and out. I specifically pick this location for all my needs.
MERT UThis was just a drop off but what a great location. Plenty of room, easy access to key drop, quick off and on the connector ! A JEWEL IN THE ROUGH OF ATLANTA !!!
WILLIAM HPlace was closed. Dropped key in key box on Saturday 16 March at 6 pm
Clement BContinue to. BE. ON. UNIVERSITY AVE. THANK YOU .............
Regina RExcellent service clean vehicle
ROBERT BNothing. Quick and easy with excellent customer service. I'll be using them again in a few weeks when I move.
Clolita CThe vans had a odor and I felt Rushed honestly the guy was upset that i was 10 minutes late and continue to make me aware of that and the prices were not explained properly
Elliott LHave an phone number for that location
Tersea RDo you have any other jobs available in this area or a helper thank you.
Runel SThomas Has Excellent Customer Service! It was the easiest rental I've ever done, even thru Hotwire! I would recommend his location because of positive & professional business vibes! Thanks Thomas. You're a Team on your Own!
lishanda lThis location was fast and convenient.
Aundrea MTruck was not well maintained and sent out with a low battery. Battery died while I was renting and using it.
Diego BIt was nice experience dealing with you guys. Thanks for everything.
essie kStaff rude , van reeked of beer , location unsafe at night
IASHA GNothing keep doing what you do.
Vicki MIt was a smooth/easy experience. Agent: Ms.Kenyun Vann was very professional and knowledgeable.
julian jEverything was wonderful
Cameacha TMake sure all equipment is working well before each rental on long road trips. The truck lights didn't work well at all, a new windshield was put on this truck and it leaked while in Florida in the rain, and the A/C wouldn't blow but down and the top of the windshield, was not a good trip with truck at this time.
Melvino SI’m disappointed knowing the fact the U-Haul representative was told the gas gauge was below what was on record I told the representative about it he proceeded to tell me that’s it’s okay and I’m very unhappy with my card getting charged extra money !!!
donteshia sGreat service
Larry HVery easy and smooth Rental. Owner was professional and very helpful. Great experience!
CHARLES VKeep Up The Good Work... Thanks
BRIEAN A