I don't think it was this location's fault, but I tried to rent from a closer location to where I am moving from. There was no truck at the closer place and I had to go to this location to rent from. It took me nearly an hour to get a truck to rent, and was very frustrating and inconvenient. The operators at both locations were very apologetic and helpful.Samantha M.
University Auto Sales of Lewiston
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
VERY GOOD PEOPLE very helpful and engagingADAM P.
Reserved a smaller truck when I showed up to get it the back door would not open so I had to rent a much larger truck at a higher rate. After returning the truck my card was charged an extra 25 .Matthew M.
For some reason, I was unable to do the online check-in from my cellphone, so the rep stepped up to assist in getting it done. Gracias.Donna Z.
They had the key drop locked behind a glass door sitting on the floor and I had to make a separate trip to Lewiston the next day to drop the key offMorgan W.