El cliente no dejó un comentario.Nathan F.
Customer Reviews for Unique Packaging & Shipping
(Distribuidor de U-Haul del vecindario)
Westminster, CO 80031
(Located in the shopping center on the south west corner of 88th & Sheridan)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 10 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Michael J.
Quick and easy check in and check out. Friendly service.Cameron M.
Very nice people / good experience! Recommend a cruise control! Otherwise went perfect!Thomas H.
Great costumer serviceSTEVEN H.
El cliente no dejó un comentario.Caroline C.
El cliente no dejó un comentario.Valerie V.
Drop off was easy. Customer service was average.Samantha C.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.Rachel T.
The customer service agent that 'helped' me get access to the uhaul did a bad job. Uhaul needs to inform their clients that they need all this additional information BEFORE we drive to the location. I was standing outside for over 20 minutes trying to get access to the truck and the customer service agent gave up on me and told me to go inside and ended the chat on me. It was a huge waste of my time, and I did not feel safe in that area where homeless people are walking around staring me down. I will not be using uhaul again. This should have been so simple as I literally drove it less than 10 miles to get a couch and it took longer to get the truck than anything else. Very disappointing.Emily R.
El cliente no dejó un comentario.THACH N.
Very vague instructions once we arrived to the site. The actual front desk was not well marked and took me almost a half hour to get through the checkin process and get the truck. Therefore I was a half hour late to return the truck. Not a good experience at allGrace P.
The lock was not working. The customer experience was miserable. I reserved a truck, it wast there. I called and was directed to 4 people before someone helped. Wasted a whole day. the app sucks. the return process sucks.michael L.
El cliente no dejó un comentario.JESSE C.
Quick and easy rental process.RONALD H.
The guy there was very nice and helpful in assisting to return the truck. He don't even work directly for Uhaul and his customer service was the best out of the whole process.Tiffany S.
El cliente no dejó un comentario.Andrew L.
For returns; allow the same alternative to location services as you do for pickup. Due to unclear reason(s); uhaul was unable to determine my phone's location. Fortunately, you alllowed me an alternative; a photo of the bar code above the lock box. This alternative does NOT exist for returns. I created an account days before pick up. ALL necessary information should be entered here. However, at pickup; I was forced to provide two (2) contacts, or passport or company number or lease agreement. This is inconsiderate; one of my contacts was flying that day, I do not carry a passport during furniture moving, my company is not available for contact on a weekend and certainly won't reply in the timely manner you required, and a â€œleaseâ€ agreement was not even defined (is my uhaul rental a lease?) OTOH, I've used you before (not weekend phone, though) and will probably use you again. The issues are procedural and not structural!William V.
El cliente no dejó un comentario.CHARLES C.
El cliente no dejó un comentario.ROBERT S.
Whomever rented the truck before us made it smell like smoke, it stunk on the inside bad. Other use the staff and the truck were great.CHAD P.
On my order I requested an appliance dolly but when I arrived I was told they didn't have one. The truck was very dirty in the cab and the outside of the truck. The back of the truck was clean enough.Robert B.
This location was fine, but I never should have had to come here. It was completely unacceptable that our reservation at our original location was botched.David E.
Get new locks!!!! Took 45 minutes to get the Keyes which went into my reservation time. Customer service was no help either!!!Delaney M.
El cliente no dejó un comentario.KYLE R.
Do better on the 24/7 self pickup... I was late, it took me an hour on the phone only to find out since I was late, my order was cancelled/taken out of system... there has to be a better way.. I'll never use the 24/7 service again.Bryan L.
Location was good uhaul was horrible!!! Rental got ran as a one way, almost doubling my charge when it was in town. Then I had to spend 2.5 hrs on the phone to resolve and still havent gotten the call back i was promisedHILTON J.
El cliente no dejó un comentario.Traci M.
Could not have asked for anything more. Easy on-line process. Great staff at this location. Convenient location. Truck ran perfect. Way to go U-HaulJOHN R.
El cliente no dejó un comentario.Dianna M.
El cliente no dejó un comentario.NARGES A.
I will never use Uhaul again. The supplier of the truck was great. The call center, chat support all other functions that I would say are controlled by the actually company....were trash. Absolute trash. Terrible interactions, poor information, senidng me 30 mins further when I ID a truck 10 mins away. Its horrific how bad the experience was. I am from a military family and I move alot andby this experience alone you have lost my business for life. Deactivate my Uhaul account, scrub all my data and go fly a kite.Cortland C.
El cliente no dejó un comentario.BRANDON E.
When I turn the truck in I'm trying to check it out through the online website it didn't allow me to take a photo of my odometer. Website needs workMONTE K.
El cliente no dejó un comentario.Royce M.
El cliente no dejó un comentario.Tiffany P.
El cliente no dejó un comentario.ROBERT S.
I rent from uhaul pretty often and the person who helped was not professional and very mean. Also they showed up late to open up for business. I will never rent from there againMichael G.
El cliente no dejó un comentario.JAGJEET S.
Excellent service, extremely nice, and accommodating. Would definitely come back! ¡Gracias!KYLE B.
El cliente no dejó un comentario.ALLISON D.
Awesome service, amazing experienceADRIAN O.
El cliente no dejó un comentario.Monique S.
Excellent experienceROBERT C.
El cliente no dejó un comentario.Sherrian A.
El cliente no dejó un comentario.CYNTHIA M.
I was charged with 25.00 because they said it was dust in the truck it was the same way that I picked it upYOLANDA Q.
Check in and drop off procedure on your phone takes some getting used to. Budget 5 - 15 minutes for pickup / dropoff. Good experience otherwise.Dale B.
El cliente no dejó un comentario.SANDRA H.
The pick up process was awful. It took an hour because the mobile check in didn't work and we had to jump through all kinds of hoops to finally get it working. The proprietor of Unique Packaging & Shipping was the nicest and I feel bad for taking up his time.GREGORY S.
Great Uhaul location to use!SEAN T.
They are doing goodTHUPTEN P.
Fast and friendly service.DARREN K.
I wouldn't go here again. They charged me twice then gave me a car parked in gas. If you guys do quality control based on these comments, I'd get to it.BASSEM T.
every time I wanted to ask something no came out of their mouth immediately no no no no we can't no we can't we can't no they're closed we can't quote unquoteSAMUEL V E.
El cliente no dejó un comentario.DOUGLAS S.
El cliente no dejó un comentario.RUBEN Q.
Very strange concept to leave truck in the middle of a parking lot!Jean T.
Lack of cell service an issue. A Wi-Fi hotspot or something of the sort to connect to would have been much easier.MITCHELL B.
Wipe the soda stains out/off of the cup holders in between drop off/pick up.Lauren B.
I signed up for the mobile pick up but went into the store which was SOOO much easier than dealing with figuring out the mobile pickup. The shop owner/manager was very friendly and got me checked out and back in very quickly.Amy A.
Thanx for the exceptional service!! I'll be back later this year for hopefully the move to our new home!!Jeremiah B.
Great truckjoseph T.
El cliente no dejó un comentario.Alex S.
El cliente no dejó un comentario.Clarence S.
El cliente no dejó un comentario.Justine M.
Please improve the self pickup process. It took us an hour to pick up our truck.Sara L.
El cliente no dejó un comentario.Charles B.
My experience was as always, very good and the only place I rent a truck. Thanks.John O.
Great experience and genuine nice people at this location. The only thing is a little better signage, but I'd highly recommend!Troy R.
El cliente no dejó un comentario.Talia W.
I received zero help from the person at drop off location. I asked where the key drop was and she looked confused. Thought I was wanting to rent a vehicle. If I already had the key to return, why would I want to rent a vehicle?STEPHEN TODD P.
El cliente no dejó un comentario.Tanner F.
El cliente no dejó un comentario.SHANNON C.
El cliente no dejó un comentario.don J.
The place itself is great. The drop off location was confusing from the map that was given. There should be ground pictures along with satellite map to give a better idea of where to drop off the truck in the big shopping center parking lot. Maybe a big sign on the light post where the key Dropbox is at would help. Coming from out of town and having already moved everything makes you tired and less perceptive of subtle details. Over all great. Will use uhaul several more times in the future.Scott D.
El cliente no dejó un comentario.IVAN K.
The truck drop off was confusing, as there were trucks scattered throughout the parking lot. I did need help, but couldn't clearly see where I can get it, so I just followed the prompts on the phone, very disappointed and upset over the gas charge. I feel like I was scammed and will be disputing the charge.Victor O.
El cliente no dejó un comentario.Matthew H.
El cliente no dejó un comentario.Monica T.
Great friendly serviceSCOTT W.
Everything went smoothly. I will rent from U-Haul again this month to move some stuff from Boulder to Westminster.Elaine M.
El cliente no dejó un comentario.Christine W.
Great service was providedDouglas F.
El cliente no dejó un comentario.Peter John R.
El cliente no dejó un comentario.Divyang T.
Everyone working was very helpful! Was able to complete all the paper work for renting and returning quickly online! I will definitely use this store again when I need to rent!Elizabeth K.
El cliente no dejó un comentario.Joy H.
El cliente no dejó un comentario.Joseph S.
Issues getting on the website. Could not access my location at anytime. Vehicle was disgusting. Dirty with can floor covers in debris, ceros boxes, a shirt, heavy odor of cigarette smoke in vehicle, sun visors both broken and falling off. Location closed, charged more then estimated, brought vehicle back 45 minutes before due date with more gas in it then I received it. Absolutely the worst experience I have ever had moving. I have used uhaul 3 times in the last 3 months for moving and storage and I will never use them again. Completely stole more money then estimated with a trashy disgusting truck.Kirstie H.
El cliente no dejó un comentario.Jona E.
El cliente no dejó un comentario.Jared V.
El cliente no dejó un comentario.Mathew R.
El cliente no dejó un comentario.Stuart K.
El cliente no dejó un comentario.George H.
El cliente no dejó un comentario.Millennia D.
The people we worked with were awesome. We would definitely recommend the location to others.Jim C.
Hard to find in a strip centerRoss A.