Comentarios del cliente para Unique Packaging & Shipping

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Unique Packaging & Shipping

Grado total:

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Zachary B. en

Grado:

El cliente no dejó un comentario.

Kevin C. en

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El cliente no dejó un comentario.

Freddy H. en

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El cliente no dejó un comentario.

Shelby K. en

Grado:

Complete the return process on your phone before locking the vehicle when returning after hours.

Ernest H. en

Grado:

The gentleman who checked the truck in was very accommodating! He and his wife have an outstanding store, with every kind of packaging imaginable and even the capability to copy keys! I will definitely visit their store again.

will Z. en

Grado:

The owner was very professional and polite. I would absolutely rent from him again.

Ian T. en

Grado:

Owners were delightful. Highly recommended.

Stuart K. en

Grado:

El cliente no dejó un comentario.

Ernesto C. en

Grado:

The app base system is horrible. it took, no joke, 32 mins to get the access code for the truck, i already had profile and info saved with uhaul but that did not help.

Clint N. en

Grado:

El cliente no dejó un comentario.

Jake M. en

Grado:

I am so frustrated with reserving a truck a month in advance then being told THE DAY OF that I have to pick my truck up 20+ miles from where I reserved it. There's got to be a way to fix that. It's so frustrating because it adds so much time to moving, not to mention adds mileage and gas charges to the truck. But oh its fine because "It'S wItHiN tHe PrEfFeReD pIcKuP zOnE" NO IT'S NOT. THE PREFERRED PICKUP ZONE IS THE ONE I RESERVED THE TRUCK AT.

Jan M. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

Review your how to pick up a truck after hours before you do. We had not done this and costumer service on the phone walked us through it and thank you we wasted 1 he trying to figure it out. Great costumer service. Thank you

Phill K. en

Grado:

El cliente no dejó un comentario.

Zenon A. en

Grado:

Provide the size truck that I had reserved.

John O. en

Grado:

Nothing. Great service, easy transaction, I'll happily return to THIS location. Thanks!

Lisa S. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

Manager was very helpful and friendly. Please Let him know.

Juan M. en

Grado:

El cliente no dejó un comentario.

Sandy H. en

Grado:

NIMH was wonderful as always..

Omar R. en

Grado:

Good customer service

Micheal W. en

Grado:

This was the worse experience I have at any uhaul there was equipment missing the clerk was unpleasant until I called him back to let him know the dolly was left off the truck his excuse was that it was still early in the morning even though it was 10 am when I came to pick up the truck. And it took 30 minutes to complete the transaction definitely will not use this location again. I use uhaul alot only time I haven't given 5 stars that's what I'm use to

Leanne A. en

Grado:

Make sure vehicles are clean.

shelly H. en

Grado:

El cliente no dejó un comentario.

Salvatore C. en

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El cliente no dejó un comentario.

bruce Y. en

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El cliente no dejó un comentario.

Salvatore C. en

Grado:

You changed the pick up location on short notice to a location that did not offer the pick up time requested. Customer service was rude when I called to try and get everything sorted out. The contact at the actual location was helpful and worked to accommodate. Not sure if I will ever use uhaul again based on the customer service rep, but the pickup location was helpful.

Justin G. en

Grado:

Larger sign on front of building or directions to front desk from where all of the other trucks are parked

Kenneth M. en

Grado:

El cliente no dejó un comentario.

Dereck S. en

Grado:

The gentleman who helped me out was very nice!

Brooke G. en

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El cliente no dejó un comentario.

Spencer H. en

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El cliente no dejó un comentario.

Cameron M. en

Grado:

Great service great personnel.

ron M. en

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El cliente no dejó un comentario.

David G. en

Grado:

El cliente no dejó un comentario.

Steven B. en

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El cliente no dejó un comentario.

Ashley A. en

Grado:

The guy at the location was so helpful!!! Highly Recommend this location!

Tom C. en

Grado:

Very Friendly

Randall K. en

Grado:

El cliente no dejó un comentario.

Conrad M. en

Grado:

El cliente no dejó un comentario.

MATTHEW M. en

Grado:

great service

Gary S. en

Grado:

El cliente no dejó un comentario.

Gary C. en

Grado:

The staff member was very helpful and made the experience very easy Great Job well done.

Alexandra C. en

Grado:

Great customer service!

William J. en

Grado:

Nothing you’re excellent, and you have a beautiful wife... you both were kind and professional! I will have to come back this week and pay the additional extra unexpected mileage and I will definitely make it a priority for your kindness!

Mary Ann C. en

Grado:

I appreciate the efficiency, friendliness of the manager there. However, I got a 10 foot truck, based on the fact that I had a 1 bedroom apartment. But, it was too small and the movers had to make 2 trips.

Paul Y. en

Grado:

Worked with me to ensure vehicle was ready, even after hours! Went the extra mile to make sure we got the truck for an important move! Walked me through entire process, very thorough.

Samantha B. en

Grado:

El cliente no dejó un comentario.

Andrew A. en

Grado:

El cliente no dejó un comentario.

Scott S. en

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El cliente no dejó un comentario.

Scott S. en

Grado:

El cliente no dejó un comentario.

Jennifer A. en

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El cliente no dejó un comentario.

Anthony D. en

Grado:

Great customer service on short notice needs.

Angel L. en

Grado:

Satisfied with truck and location.

Cynthia W. en

Grado:

Wonderful customer service!

Timothy R. en

Grado:

El cliente no dejó un comentario.

Harry J. en

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El cliente no dejó un comentario.

Dave V. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

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El cliente no dejó un comentario.

Michelle R. en

Grado:

The staff member was very nice and checked everything thing out quickly.

Keith H. en

Grado:

Nothing at all!!! He was so nice and helpful and made the moving experience so much better

Nancy E. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

El cliente no dejó un comentario.

Heather D. en

Grado:

Super friendly and professional. He was very efficient and got us in and out in a timely manner. Would highly recommend Unique Packaging and Shipping to anyone!!

Audrey C. en

Grado:

These are very professional people & they Really care about doing things right for their Customers with the truck & all the transactions With the paperwork. Very friendly as well. This Has been my best location to come to with U-haul. I love these people & their store.

dante A. en

Grado:

El cliente no dejó un comentario.

Shaun J. en

Grado:

He was going to charge me extra mile six dollars and something cents. I let him know that we had to go to another location to get another truck. He waived the fees

Wayne J. en

Grado:

Stunning customer service and a great friendly small business.

Cynthia F. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

El cliente no dejó un comentario.

Vanessa M. en

Grado:

Worst experience will never use uhaul again

Sherri R. en

Grado:

El cliente no dejó un comentario.

Roberta Z. en

Grado:

Great experience!!!

John S. en

Grado:

El cliente no dejó un comentario.

ROBERTO G. en

Grado:

I can only say thank you.

Kathleen G. en

Grado:

Very friendly and helpful.

Steve K. en

Grado:

Love the after hour check in process

RANDY P. en

Grado:

El cliente no dejó un comentario.

gerard G. en

Grado:

El cliente no dejó un comentario.

DAENA M. en

Grado:

The gentlemen was very nice & helpful. I will always rent from this location.

Ricky W. en

Grado:

El cliente no dejó un comentario.

MICHAEL L. en

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El cliente no dejó un comentario.

MATTHEW B. en

Grado:

El cliente no dejó un comentario.

JOHN L. en

Grado:

If all of your locations were as good as this you'd be set. I've rented many uhaul trucks and trailers throughout the years. I've never had a bad experience but this guy was the best.

Ronald L. en

Grado:

Staff is courteous and very helpful.

noah C. en

Grado:

Excellent customer service! Thank you!

LINDA G. en

Grado:

El cliente no dejó un comentario.

Donna P. en

Grado:

Will only rent from there in the future!

David K. en

Grado:

El cliente no dejó un comentario.

Tina P. en

Grado:

Picking up my truck took 45 minutes and the added equipment I needed that I specifically requested on the order was unavailable at this location. Also the location doesn't open till 10am but we waited 10 minutes after opening for the doors to be unlocked. Not anything you want the day you are trying to move.

Elizabeth R. en

Grado:

El cliente no dejó un comentario.

Peggy W. en

Grado:

Have info/direction BEHIND PERKINS. NEXT DOOR TO DRYCLEANERS

Roxanne T. en

Grado:

El cliente no dejó un comentario.

Marie R. en

Grado:

Great location next to I-36. Easy pickup and easy check out. Cargo van was clean with plenty of storage.

Arlene W. en

Grado:

The attendant is fully knowledgeable about all fleet vehicles. This transaction was smooth and seamless. Very friendly service.

lisa K. en

Grado:

The overall rental process was very confusing -- and the first time I tried to rent through another location ended up getting cancelled. The man at this location went out of his way to help us out. Even your 1-800 number was slow to respond.

Kent B. en

Grado:

Everything was just fine except when I tried and failed to locate a vehicle using haul.com. I was unable to enter the date that I needed the vehicle. I had to phone various Uhaul locations to find what I needed.

Amy K. en

Grado:

Very pleased with the customer service!

kenneth D. en

Grado:

The app should have shown where to return keys. The tiny orange return box took me half an hour to find. The accompanying sign was on a short chain link fencephalitis facing the wrong direction. Wasted my time and made me late. I attempted to use chat on Web site. Waited 10 minutes before giving up. Finally called. Terrible service. I wI'll use live person service next time. May use another company next time.

Felina T. en

Grado:

I contacted your phone representatives to see if I could set up an earlier pickup. I was told that I would be able to pick up the vehicle, but when I arrived the person at the office didn't have any information, or speak english. When I tried to confirm pick up on the app it would not allow me to cofirm. I ended up having to pay my helper $20 for the hour of time that we sat at the office before the next phone representaive could help me. This was very frustrating and expensive.