Customer Reviews for Uncle Bobs Auto & Truck Repair
(U-Haul Neighborhood Dealer)

459 reviews

3995 Cliffside Dr   Farmington, NM 87402
(Turn North at Cliffside Dr at the Webb Chevrolet, Behind Kia Dealership)

(505) 716-4438

Office Hours

  • Monday - Friday:
    8 am - 11 am / 12 pm - 5:30 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(505) 716-4438

3995 Cliffside Dr
Farmington, NM 87402
(Turn North at Cliffside Dr at the Webb Chevrolet, Behind Kia Dealership)

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 11 am / 12 pm - 5:30 pm
  • Saturday - Sunday:
    Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Customer did not leave a comment.

Kylah Wilson 
Rating:
4.0

Customer did not leave a comment.

Robert Perry 
Rating:
5.0

Customer did not leave a comment.

Darrin Davidson 
Rating:
5.0

Customer did not leave a comment.

Shawna reiter 
Rating:
5.0

Customer did not leave a comment.

Ronnie Werito 
Rating:
5.0

Doing business with Uncle Bob's U-Haul has always been excellent. Great customer service. Equipment is always available, clean and in good working condition. Their staff is always courteous, helpful, and cheery. Will use them again and again.

Marlon Tolbertson 
Rating:
5.0

Great service, professional and friendly!!

ROBERT ROMERO 
Rating:
4.0

Customer did not leave a comment.

John Cochran 
Rating:
5.0

Customer did not leave a comment.

steven Gallegos 
Rating:
5.0

After hours drop off easy!

Jeff Allen 
Rating:
5.0

The professional, caring attitude by Beverly at Bob's was a welcome change after previously having used the UHaul office (no care for the customer) at the old Kmart location. Beverly explains all the details clearly and ensured the truck was ready.

JEANNE KUHLMAN 
Rating:
5.0

thanks for your help

Linda Edwards 
Rating:
5.0

Customer did not leave a comment.

John Foltz 
Rating:
3.0

Check U-Haul over for any and all flaws and fill the tank before renting it out.

Evylyn Diaz 
Rating:
5.0

Customer did not leave a comment.

Steven Hibner 
Rating:
5.0

Customer did not leave a comment.

Madison Tully 
Rating:
4.0

Customer did not leave a comment.

Kevin Bumby 
Rating:
5.0

Customer did not leave a comment.

Shane Hurford 
Rating:
4.0

Customer did not leave a comment.

BRIAN SMITH 
Rating:
3.0

Waited for over 40 min before being serviced on To pick up rental unit

Debbie jay-kizzia 
Rating:
5.0

Customer did not leave a comment.

Donald Sperry 
Rating:
5.0

Nothing- great experience over all

Kris Etz 
Rating:
5.0

The Lady that helped us was so very helpful, used different places before, best experience ever with u-hual dealer. If ever need again will request this dealer.

elizabeth payne 
Rating:
5.0

There is nothing to improve. I rent from Uncle Bob's all the time. Customer service is top notch with a friendly attitude. I never even consider renting from another location.

Christopher Bench 
Rating:
5.0

No tongue jack is stupid. I hurt my back. Your explanations of not being unhooked is also stupid, all situations are different and the advantages of a trailer are being able to disconnect.

Mike Wingo 
Rating:
5.0

Good job

Eileen Peltier 
Rating:
5.0

Customer did not leave a comment.

Herby Blair 
Rating:
5.0

Customer did not leave a comment.

Steve Ellison 
Rating:
4.0

Customer did not leave a comment.

Jeremy Gorenstein 
Rating:
5.0

Customer did not leave a comment.

Herbert Kelewood 
Rating:
5.0

Barbra was very nice I am glad to find a nice person in Farmington NM. Thank you for being nice. The men at the UHaul on Main ST. were confrontational, rude and racist.

Allison Clinton 
Rating:
5.0

Not much really

Connie Russell 
Rating:
5.0

Excellent service.

DAVE FISH 
Rating:
5.0

Customer did not leave a comment.

cecilia gutierrez 
Rating:
5.0

Customer did not leave a comment.

Marcus Appleton 
Rating:
5.0

Customer did not leave a comment.

Tammy Meese 
Rating:
5.0

Customer did not leave a comment.

ROBERT INSKEEP 
Rating:
5.0

Nothing. She helped me get the trailer I needed and helped with getting extra days. Thank you!!!

Roger Derwin 
Rating:
2.0

The cost of the trailer was far more, nearly double, what the UHaul website said it would be. That is unacceptable!

David Rust 
Rating:
4.0

Customer did not leave a comment.

Julie Hargreaves 
Rating:
5.0

Customer did not leave a comment.

Antonio Flores 
Rating:
5.0

Customer did not leave a comment.

Chester Holmberg 
Rating:
5.0

Install running lights, no don't think so.

CLAUDE WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Kimberly Tsosie 
Rating:
5.0

Customer did not leave a comment.

Casey Nicholas 
Rating:
5.0

It was fast and easy when I needed it. Thank you!

Katrina Sells 
Rating:
5.0

Great service

lizeth marin 
Rating:
5.0

Customer did not leave a comment.

Melissa Walden-Baker 
Rating:
5.0

She did excellent in getting me my transport trailer and hooking it up. Thanks!

Kevin Dell 
Rating:
4.0

The experience was great just don't schedule your pickup for 11:00 am she will be at lunch and you will have to come back at noon!

Robin Leon Riebel 
Rating:
5.0

Wonderful costumer service very friendly. Fast n friendly

Stacey Davis 
Rating:
5.0

Make the key drop box slit a little bit wider so that keys can be dropped in without forcing the fab in the slot. It was a bit hard to get them in it.

april ashcroft 
Rating:
5.0

Nice people. Good experience. Thank you

CLAY JAQUA 
Rating:
4.0

Office smells like cigarette smoke. Lady who helped was very nice. Tires on the trailer were fairly worn.

MARK MCCLOSKEY 
Rating:
5.0

Customer did not leave a comment.

Kenneth Norvelle 
Rating:
4.0

Always verify mileage and gas gauge. Truck was noted as having half tank and only had 1/4 tank. This has happened twice now. Not sure if there is a way for uhaul reps to make a little extra on the side by specifying trucks having more fuel than actual.

chris kadel 
Rating:
5.0

Customer did not leave a comment.

Darren Chavez 
Rating:
4.0

After going through the whole rental process, I was told that there was an eAlert on my account and that I would have to contact U-Haul. After spending a long time on hold and being shuffled from one department to another, I was told It was regarding an incident that I had already settled two months earlier. The agent DID resolve the issue and I WAS able to rent when I went back, but this was an embarrassing and frustrating waste of time. If I had been informed of the issue when I made my reservation online, this could all have been avoided.

Robert Mayes 
Rating:
5.0

Goeeod quality s

Sheila Damon 
Rating:
5.0

Customer did not leave a comment.

Rodney Williams 
Rating:
5.0

Customer did not leave a comment.

Johnny Oakley 
Rating:
5.0

The rental lady was very helpful and knew what she was doing and I was in and out there quick

Steve Errington 
Rating:
4.0

Tail lights didn't work on the trailer. only found out after driving in the dark.

Daniel Sundt 
Rating:
3.0

Customer did not leave a comment.

Kevin Wright 
Rating:
5.0

Customer did not leave a comment.

George Briggs 
Rating:
5.0

Customer did not leave a comment.

Jose Mercure 
Rating:
5.0

I can't think of another thing that they could have done better at Uncle Bob's. Everyone is friendly and a pleasure to speak with. Thank you, Richard

Richard Ruybalid 
Rating:
5.0

Add cruise control to the vehicies

VERNE AVERY 
Rating:
5.0

Beverly was great!

Sara Asbury 
Rating:
5.0

Customer did not leave a comment.

Kenneth Norvelle 
Rating:
5.0

After loading about 1/3 of the truck, a trip to the storage facility, the check engine light came on. This delayed the loading but the mechanic said it was okay to take. He cleared the light but it came on half way to our destination. This could have been a big deal. The trip went on uneventful.

JAMES CARPENTER 
Rating:
5.0

Customer did not leave a comment.

Grant Keams 
Rating:
3.0

Customer did not leave a comment.

Pinnacle SW Ent. 
Rating:
5.0

I was having troubles accessing and scheduling an auto transport trailer rental on the website. I used different browsers and my phone but eventually called directly. The hold time was a little long (~6 mins) however, the rest from scheduling to pickup to drop off was simple, effortless and contactless. Thanks for 75 years, U-Haul!

samuel urioste 
Rating:
5.0

Customer did not leave a comment.

James Steele 
Rating:
5.0

Great Customer Service And The Vehicle Was In Great Shape And Sanatized Couldn’t Ask For Anything Else

Antonio Perez 
Rating:
5.0

Customer did not leave a comment.

Matthew Tallman 
Rating:
5.0

Customer did not leave a comment.

David Loney 
Rating:
5.0

No improvements needed! Uncle Bob’s is a top notch company and always provides excellent customer service

Sharysse Boer 
Rating:
5.0

Great people, excellent service. The only place I rent from in town.

Christopher Bench 
Rating:
4.0

Customer did not leave a comment.

Christopher Lucero 
Rating:
4.0

The trailer had dirt all over it.

Ken Sandoval 
Rating:
5.0

The service was satisfactory. I recommend this place because they answered all my questions and were able to give me prices with discounts.

Reachell Clitso 
Rating:
4.0

Customer did not leave a comment.

Connie Cason 
Rating:
3.0

Customer did not leave a comment.

KATHRYN MONAHAN 
Rating:
5.0

Customer did not leave a comment.

GORDON BLANCHARD 
Rating:
1.0

Employees that helped hook up the trailer were very friendly. Employee that does the check in process is extremely rude and overall unhelpful. The owner of this location is rude to his customers. The location has absolutely no after hours drop off are which makes is near impossible to return equipment when the business is not open. I hate dealing with this location but the are the only location on my town that has the equipment that I regularly rent. Very dissatisfied customer

Tyler Simpson 
Rating:
5.0

Customer did not leave a comment.

Robin Brooks 
Rating:
5.0

Keep providing good equipment for people needing to move things across country.

Jim Penrod 
Rating:
5.0

Staff was very helpful.

Deborah Martinez 
Rating:
5.0

Customer did not leave a comment.

Mark Bettale 
Rating:
5.0

Customer did not leave a comment.

Phillip England 
Rating:
5.0

Customer did not leave a comment.

joshway short 
Rating:
5.0

Customer did not leave a comment.

ALEX ASSEL 
Rating:
3.0

Customer did not leave a comment.

Adam Brooks 
Rating:
3.0

It was fine m

William Cillessen 
Rating:
5.0

Super nice and made the check in process seamless.

Seleen Cockrell 
Rating:
5.0

Customer did not leave a comment.

Jeff Billingsley 
Rating:
3.0

I would recommend doing a walk around with the customer instead of just having them do it on the phone. Also I would let them know if there where concerns about the vehicle Devore it left the facility.

Stormie J Sansom 
Rating:
4.0

Customer did not leave a comment.

Richard King 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top