U Haul representative went above and beyond to my satisfaction. Gracias
John O.
Customer Reviews for Ultra Car Care
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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just keep doing what you do thanks much
ron W.Everything wen great. I'm going to rent it again. Thank You.
JOHN O.One strap was cut short and I had to partially deflate the tires to secure the vehicle. I then had to melt the ends of the strap and press them together as they were frayed so they could go through the ratchet. Staff was super friendly and helpful. I made him aware of the issue upon return.
David H.The gentleman working there, doggone it I cannot remember his name, but he had a beard, was VERY, VERY helpful. He walked me thru everything and even showed me how to use the apps on my phone. I am not like the teenagers of today and he made it seem SO simple. I would have pulled my hair out had it not been for him. I apologized on the UHaul website for the fact I was a bit late in returning the truck, but it was because my helper(s) fell sick to the latest illnesses and could not help me. I had NO NOTICE of this and it made me a bit late returning. I apologize. BUT - I WILL be using UHaul again in the future ......
Tracy B.I was having technical difficulties on the website, trying to do the mobile pickup. The owner of this establishment was a gentleman, told us he could finish us up in the office and showed us where to return the key that evening. He was thorough, yet not pushy, with the insurance, fuel, & mileage information. I will definitely be using this location for any other uhaul or cargo van needs.
Kelly B.The gentleman who helped me was awesome! Great customer service! ¡Gracias!
Heather L.The u-haul I booked for today did not have a dolly in it so it put a sprain on my legs and back because there was not dolly.
bianca C.I went to pay with my credit card and the man said that he would have to put my information in on his phone. I asked if the machine was broken he said no that the company hasn't sent him a machine yet. He was quick and helped me hook up the trailer in a rain storm. He's doing a fantastic job for you and people like me. So ask him what you can do to help him
rhett D.Courteous service very helpful.
GLINDA F.Great location & customer service. Trailer had some peeling paint on the front and a missing lower front running light but did not interfere with the performance of the rental. Easy after hours turn-in was very convenient.
MARK P.It was a great nothing
randy Z.nothing
MICHAEL J.The Man who owns Ultra Car Care in Alabama. IS AMAZING, BEYOND exceptional! I needed my breaks done and when I figured out he was a repair shop I had him do my breaks before getting my uhaul from him, when I came back to get my truck he already had my uhaul hooked up and ready to go, he overall took time and stress off my move and I think that man deserves a raise!! His shop is small like he doesn't get a lot of business but he provided amazing service.
Brooklyn M.Everything was laid out perfectly at this location. I like that they offer a way to pick up that does not depend on a location to be opened for business.I would recommend them to any of my friends in need of a storage facility.
Jamie D.