Customer Reviews for Ultimate Storage
(Distribuidor de U-Haul del vecindario)

795 comentarios

458 Bell Rd   Nashville, TN 37217

(615) 806-6955

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(615) 806-6955

458 Bell Rd
Nashville, TN 37217

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

I did not used U-HAUL in the last 5 months. If someone is using my identity to rent your equipment, please let me know. This the second email I am receiving from you in a month time. Here is my number 6123270670

Geneva C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ushekie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hani H. 
Clasificación:
3.0

Not very close to where I wanted to be, but decent facility and very helpful staff.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emad M. 
Clasificación:
4.0

Had to go to 3 different U-haul locations to get my previously reserved 15 foot truck.

Homer W. 
Clasificación:
3.0

Even though the location was kind of dumpy, it was convenient, it felt pretty safe during the day, and it was easy to return the truck with the app. That app is amazing since you can return the truck on your own!!!

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERLOS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Magdy L. 
Clasificación:
5.0

Gracias

Adel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald A.  |  Overall Experience 
Clasificación:
1.0

No one was there on the hours they were suppose to be open and so many junk cars around i had no idea to even know where to park. Your company have went downhill bad. High prices no help not appealing can't even get my refund of 100 back in a timely manner and it's sad cause i was going to use you guys on the 10th of June again

TODD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olubayo S. 
Clasificación:
5.0

The customer service is wonderful

Ayman S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
2.0

No one was there and had to do the process by myself

TODD M. 
Clasificación:
1.0

The owner brusquely told me to unlock my phone and give it to him within a few moments of sitting down with him. I said no and asked why. He told me I had to. I said no. He then explained that it was to take a picture of my ID and upload it to the U-Haul app. But, I'm definitely explaining it better than he did. I reluctantly gave it to him for something that he must have thought I was too stupid to do myself, but he couldn't manage to get it uploaded. In obvious frustration, he handed it back and I accomplished the task. He printed off two pieces of paper, rushed me out of his tiny office, while repeatedly telling me I HAD to sign one of the papers before getting outside. I looked at it and it had the mileage and gas tank level on it. I refused to sign it until I verified the information and he kept trying to force me. We got in an argument and I just kept saying that the point of these sheets was so all parties agreed on the facts before anything was signed. He got angry, but was also getting upset because lots of people were waiting for his storage business (where the real money is). He finally let me check the truck. The info was correct, but the cab was dirty. The last renter had even left their phone holder (the kind that attaches to vents) on the floor. He came to the truck to hurry me into signing and I told him I needed to see the damage diagram sheet. I've always had one before, but he said that there wasn't anything like that. I said I couldn't take the truck without the previous damage and dirty can documented. He repeated over, over and over that “they won't charge you for that”, which is obviously a flat-out falsehood. I finally signed the ONE paper he gave me, which had the gas and mileage and resigned myself to taken a few dozen photos and some close-ups of the truck. Before I started, I asked him if he was bringing my contract back with him to the truck. He said, no, that I had the rental contract. I ABSOLUTELY DID NOT have an official U-Haul contract (always very thick and in a little orange and white folder). What I did have was his ONE, pathetic, b&w page that he scribbled on, in lieu of signing it. I never got anything else, but dirty looks, from that extremely unpleasant man. And, to top it off, I arrived 30 minutes before my rental appointment, but, he made my friend and I wait in her car until 15 minutes afterwards, while he shuffled and herded prospective storage tenants around the property. Again, going after a higher, long-term payday. If you rent here (U-Haul reassigned me from my chosen location) DO NOT TRUST ANYTHING THE PEOPLE HERE TELL YOU. Trust your gut if you feel something is wrong, plus VERIFY, VERIFY, VERIFY, with photos. Better safe than sorry (and out hundreds in unnecessary charges).

Dinah T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
3.0

I had a locked in reservation and someone changed it

EDWIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syamnath P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarco M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Very easy return process!

Stephanie R. 
Clasificación:
2.0

El cliente no dejó un comentario.

BART B. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLBY H. 
Clasificación:
5.0

Great, customer service and attention to detail. The current employee did an awesome job!

Ilia L. 
Clasificación:
3.0

El cliente no dejó un comentario.

shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayoub A. 
Clasificación:
3.0

The check in could have been better explained before i arrived. The calling of an extra person was frustrating because when the call was picked up it just sounded like Uhauls generic automated phone system.

Jonathan G. 
Clasificación:
5.0

Absolutely nothing! Wonderful customer service, very kind, and friendly! Spoke to us as if we were more than a random customer, I would refer anyone here.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANJELICA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terrence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

khadijah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew N. 
Clasificación:
5.0

The attendant that helped with my rental was extremely efficient and polite. I would definitely recommend his business in the future.

Julia Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILESHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan L. 
Clasificación:
3.0

Better signage to find where to drop off uhaul

ROBERTO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mouhamed F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa R. 
Clasificación:
5.0

The man overseeing the uhaul place is incredibly professional and polite. He made the process quick and easy, he was also very honest about his prices and had a positive attitude through the entire process.

Clayton F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tut T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyric T. 
Clasificación:
5.0

Always friendly and efficient. Property improvement since my last rental, business seems to do be doing well. This is my "go to" spot for Uhaul needs

Margarette D. 
Clasificación:
4.0

Zack was very helpful and had a rental unit we needed on short notice.

BRET F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
5.0

Good to community with

abdulkuder A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
3.0

Better signs reflecting U-Haul is in back of driveway.

Alicia M. 
Clasificación:
5.0

Awesome experience. Customer service was outstanding.

Trafton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ezz G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Erica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wassim K. 
Clasificación:
5.0

Mr. Zack does a great job

JERRY J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Deon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene L. 
Clasificación:
5.0

Very good customer service.

Diego D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keroles Z. 
Clasificación:
5.0

Get my friend some help in there!

Melissa R. 
Clasificación:
5.0

The owner was amazing! He was so helpful with the pickup and drop-off, going above and beyond.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashraf M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sadek R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Matthew I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raven J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakaria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakaria A. 
Clasificación:
5.0

Was very impressed with service and condition of vehicle. As well as the ability to obtain the vehicle I we needed at such a short notice.

SONNY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mesher R. 
Clasificación:
2.0

Super sketchy place. They “gave” us blankets that were thrown in very messily. I think we may have been charged for them too. The dolly was just laying in the truck. Luckily we checked.

Micah J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvel A. 
Clasificación:
5.0

Very good Responsible Very helpful

peter T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus M. 
Clasificación:
3.0

There was no ramp on the truck to pull out to make it easier to get furniture up and down and in and out of the truck

Clara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reaed R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raafat G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen L. 
Clasificación:
2.0

Signage, parking, office indicator, entrance/exit drive could all be improved.

Randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katyrea H. 
Clasificación:
1.0

If you get assigned this location, just go ahead and cancel your booking. A truly terrible experience in the middle of a trailer park. Why U-Haul allows this location into its network is truly astonishing.

Ricky S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Romany B. 
Clasificación:
5.0

El cliente no dejó un comentario.

wael S. 
Clasificación:
4.0

The gentleman working there is very knowledgeable of his job. And patient with his customers. I would recommend this location to a friend.

Erisson F. 
Clasificación:
5.0

Everything was perfect!

Franklin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
4.0

This was the drop off location. Staff was good. All went well.

Peter E. 
Clasificación:
1.0

It's literally a dump.

Mark H. 
Clasificación:
1.0

Moved in second week in whole complet storage complex burned down I didn't get the insurance I pray that thay pay I had over 15 to 16.000 dollars worth of do equipment

boston h.  |  Overall Experience 
Clasificación:
1.0

This storage building had a fire. I wad told my stuff was fine. Nothing was fine. I lost my queen size bed, Clothes and other non replacable items. My daughter was so distraught to lose things.

Janet A.  |  Overall Experience 
Clasificación:
5.0

I found the office staff very efficient & friendly the facility was clean &safe

REBECCA R.  |  Overall Experience 
Clasificación:
1.0

Place has no power.

DANIEL E. | Reservación
Clasificación:
1.0

No one contact me when my Storage caught fire

toya f. | Reservación
Clasificación:
3.0

none

DANIEL E. | Reservación
Clasificación:
3.0

The facility is kind of in a bad area and not really well taken care of. I didn't need much and I was on a time crunch so I left my things there.

MYEAR J. | Reservación
Clasificación:
5.0

It was a easy transition and move

Mikiah D. | Reservación
Clasificación:
3.0

Very courteous, easy check in process.

TRACY A.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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