Customer Reviews for Ultimate Storage
(Distribuidor de U-Haul del vecindario)

816 comentarios

458 Bell Rd   Nashville, TN 37217

(615) 806-6955

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(615) 806-6955

458 Bell Rd
Nashville, TN 37217

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The gentleman who helped us was very helpful and courteous, made for a very pleasant experience. The van we rented was super nice and was a huge help getting our daughter moved to her new place. ¡Gracias!

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arvind P. 
Clasificación:
4.0

I did not appreciate the switching of pickup location from Franklin to Antioch.

Tom B. 
Clasificación:
5.0

Very courteous and helpful in all areas. I would recommend this location to anyone.

Robert K. 
Clasificación:
5.0

Nothing everything was perfect.

Tiffany S. 
Clasificación:
5.0

Thanks for the nice service.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amancio R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Domicka K. 
Clasificación:
5.0

I have rented from this location before and the team running this location is terrific. Great service, the truck was in great shape and clean. Compared to the PostalAnnex down the street which i rented from 2 days later, it is amazing the difference in quality of service and product.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdelmalak N. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antony J. 
Clasificación:
5.0

NICEEEEE

ROBERT A. 
Clasificación:
5.0

Gracias

Wahed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sAMEH S. 
Clasificación:
2.0

I booked my uhaul 2 weeks prior to needing it and signed up for the 24/7 pick up so I could get my move started early in the day. This was confirmed with an email. When I went to pick it up, my account kept saying i was unable to do the mobile pick up and would have to wait until the store opened hours later. I attempted to call customer service and was on hold for 30 minutes, they finally answered and then hung up on me with no help. I returned back to the store frustrated, when it opened and the man there immediately assumed that I must have booked it the night prior and that was why it was not showing up on his end of the site. Even when I showed him the confirmation email that I received he did not apologize for the inconvenience. He was extremely dismissive, and refused to do anything to accommodate my situation. Then, when trying to return my truck the site was unable to track my location and I was unsure to do the proper return procedure. I am very frustrated with this experience and will avoid using uhaul in the future.

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Medhat I. 
Clasificación:
5.0

Zack was extremely helpful and a pleasure to work with.

Basil P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOUNIR I. 
Clasificación:
1.0

I did not used U-HAUL in the last 5 months. If someone is using my identity to rent your equipment, please let me know. This the second email I am receiving from you in a month time. Here is my number 6123270670

Geneva C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ushekie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hani H. 
Clasificación:
3.0

Not very close to where I wanted to be, but decent facility and very helpful staff.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GINGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emad M. 
Clasificación:
4.0

Had to go to 3 different U-haul locations to get my previously reserved 15 foot truck.

Homer W. 
Clasificación:
3.0

Even though the location was kind of dumpy, it was convenient, it felt pretty safe during the day, and it was easy to return the truck with the app. That app is amazing since you can return the truck on your own!!!

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERLOS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Magdy L. 
Clasificación:
5.0

Gracias

Adel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald A.  |  Overall Experience 
Clasificación:
1.0

No one was there on the hours they were suppose to be open and so many junk cars around i had no idea to even know where to park. Your company have went downhill bad. High prices no help not appealing can't even get my refund of 100 back in a timely manner and it's sad cause i was going to use you guys on the 10th of June again

TODD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olubayo S. 
Clasificación:
5.0

The customer service is wonderful

Ayman S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ebony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
2.0

No one was there and had to do the process by myself

TODD M. 
Clasificación:
1.0

The owner brusquely told me to unlock my phone and give it to him within a few moments of sitting down with him. I said no and asked why. He told me I had to. I said no. He then explained that it was to take a picture of my ID and upload it to the U-Haul app. But, I'm definitely explaining it better than he did. I reluctantly gave it to him for something that he must have thought I was too stupid to do myself, but he couldn't manage to get it uploaded. In obvious frustration, he handed it back and I accomplished the task. He printed off two pieces of paper, rushed me out of his tiny office, while repeatedly telling me I HAD to sign one of the papers before getting outside. I looked at it and it had the mileage and gas tank level on it. I refused to sign it until I verified the information and he kept trying to force me. We got in an argument and I just kept saying that the point of these sheets was so all parties agreed on the facts before anything was signed. He got angry, but was also getting upset because lots of people were waiting for his storage business (where the real money is). He finally let me check the truck. The info was correct, but the cab was dirty. The last renter had even left their phone holder (the kind that attaches to vents) on the floor. He came to the truck to hurry me into signing and I told him I needed to see the damage diagram sheet. I've always had one before, but he said that there wasn't anything like that. I said I couldn't take the truck without the previous damage and dirty can documented. He repeated over, over and over that “they won't charge you for that”, which is obviously a flat-out falsehood. I finally signed the ONE paper he gave me, which had the gas and mileage and resigned myself to taken a few dozen photos and some close-ups of the truck. Before I started, I asked him if he was bringing my contract back with him to the truck. He said, no, that I had the rental contract. I ABSOLUTELY DID NOT have an official U-Haul contract (always very thick and in a little orange and white folder). What I did have was his ONE, pathetic, b&w page that he scribbled on, in lieu of signing it. I never got anything else, but dirty looks, from that extremely unpleasant man. And, to top it off, I arrived 30 minutes before my rental appointment, but, he made my friend and I wait in her car until 15 minutes afterwards, while he shuffled and herded prospective storage tenants around the property. Again, going after a higher, long-term payday. If you rent here (U-Haul reassigned me from my chosen location) DO NOT TRUST ANYTHING THE PEOPLE HERE TELL YOU. Trust your gut if you feel something is wrong, plus VERIFY, VERIFY, VERIFY, with photos. Better safe than sorry (and out hundreds in unnecessary charges).

Dinah T. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
3.0

I had a locked in reservation and someone changed it

EDWIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Syamnath P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarco M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Very easy return process!

Stephanie R. 
Clasificación:
2.0

El cliente no dejó un comentario.

BART B. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLBY H. 
Clasificación:
5.0

Great, customer service and attention to detail. The current employee did an awesome job!

Ilia L. 
Clasificación:
3.0

El cliente no dejó un comentario.

shawn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayoub A. 
Clasificación:
3.0

The check in could have been better explained before i arrived. The calling of an extra person was frustrating because when the call was picked up it just sounded like Uhauls generic automated phone system.

Jonathan G. 
Clasificación:
5.0

Absolutely nothing! Wonderful customer service, very kind, and friendly! Spoke to us as if we were more than a random customer, I would refer anyone here.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANJELICA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terrence W. 
Clasificación:
5.0

El cliente no dejó un comentario.

khadijah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew N. 
Clasificación:
5.0

The attendant that helped with my rental was extremely efficient and polite. I would definitely recommend his business in the future.

Julia Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILESHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan L. 
Clasificación:
3.0

Better signage to find where to drop off uhaul

ROBERTO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mouhamed F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa R. 
Clasificación:
5.0

The man overseeing the uhaul place is incredibly professional and polite. He made the process quick and easy, he was also very honest about his prices and had a positive attitude through the entire process.

Clayton F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tut T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyric T. 
Clasificación:
5.0

Always friendly and efficient. Property improvement since my last rental, business seems to do be doing well. This is my "go to" spot for Uhaul needs

Margarette D. 
Clasificación:
4.0

Zack was very helpful and had a rental unit we needed on short notice.

BRET F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
5.0

Good to community with

abdulkuder A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
3.0

Better signs reflecting U-Haul is in back of driveway.

Alicia M. 
Clasificación:
5.0

Awesome experience. Customer service was outstanding.

Trafton H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ezz G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Erica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wassim K. 
Clasificación:
5.0

Mr. Zack does a great job

JERRY J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Deon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlene L. 
Clasificación:
5.0

Very good customer service.

Diego D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keroles Z. 
Clasificación:
5.0

Get my friend some help in there!

Melissa R. 
Clasificación:
5.0

The owner was amazing! He was so helpful with the pickup and drop-off, going above and beyond.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashraf M. 
Clasificación:
5.0

El cliente no dejó un comentario.

sadek R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Matthew I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raven J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakaria A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakaria A. 
Clasificación:
1.0

No one contact me when my Storage caught fire

toya f. | Reservación
No se han enviado comentarios para esta ubicación.

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