Customer Reviews for Ulster County Self Storage
(Distribuidor de U-Haul del vecindario)

931 comentarios

1089 Kings Hwy   Saugerties, NY 12477

(845) 217-2393

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 9/20/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(845) 217-2393

1089 Kings Hwy
Saugerties, NY 12477

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 2:30 p. m.
  • Dom.: cerrado
Horario especial
  • 9/20/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful and friendly! Thank you!! I will be a return customer at this location.

JACOBM H. 
Clasificación:
5.0

The lady who helped us was very informative and kind. I would go back and is this location again.

DAWNMARIE F. 
Clasificación:
5.0

Beverly was so kind and helpful. She explained everything well and helped hook up the trailer. She's was wonderful, I highly recommend this location to anyone looking for great customer service!

MICHELEE N. 
Clasificación:
5.0

Several rentals here and never an issue.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy S. 
Clasificación:
4.0

Long way away from my location

Raymond S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Milady A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathleen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter O. 
Clasificación:
5.0

Fix the Key pad ... would speed things up. the owner seemed to be having problems with the key pad and It would not respond when asked prompted to use the electronic pen to indicate acceptance of credit card details.. the machine failed 3 times and the process had to be manually up loaded..

JONATHANE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENTP R. 
Clasificación:
3.0

I dropped it off when they were closed. Seemed clean enough from the outside (on the grounds).

Urana K. 
Clasificación:
4.0

nothing - they did a great job, thanks!

MIRIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY P. 
Clasificación:
5.0

Such a pleasure doing business with them. I will definitely be returning to this location next time I am in need of service.

Kiersten D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITHA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASR B. 
Clasificación:
5.0

This facility is located in a "rural" area. It is not gated, so access is 24-hour. The office is open during "normal business hours." We stored here for 17 years with zero security problems. We did have some dust inside the unit, which was not unexpected, so cover dust-sensitive items. We NEVER had any water damage or other types of problems. The folks here are extremely helpful and will do everything they can to help renters.

JIM AND PEGGY H.  |  Overall Experience 
Clasificación:
5.0

Beverly is a gem.

JAMES H. 
Clasificación:
3.0

The rep at pick up location didn't inform us change Of drop off location and also misinformed us of the hours the truck must be returned. She said as long as we returned by noon on the day of return, we wouldn't be charged for the additional day but we were charged for an additional day for two hours over the deadline. Will appreciate a refund. If the location was changed, and if the rep didn't misinform us, we would have returned the truck by the deadline.

STUART W. 
Clasificación:
5.0

She was so helpful and full of knowledge. She was happy to hear that I had a lot of large truck experience.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINERUTH O. 
Clasificación:
5.0

This is one of the best run businesses I can think of. The operators are so helpful, knowledgeable, friendly and fun!

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

Please let customers know â€" in advance â€" that they will be required to have an emergency contact on hand (via phone) at the time of rental. This way, the customer's emergency contact. Am be ready and available to receive a confirmation call from the U-Haul rep.

ALEXIS D. 
Clasificación:
5.0

The manager in attendance was excellent. She is extremely professional, well spoken and helpful. This was a very good experience!

STEPHENCORY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittania S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Continue the excellent work

FERMIN A. 
Clasificación:
5.0

Continue doing what you are doing. This is a great location staff is wonderful and very knowledgeable

FERMIN A. 
Clasificación:
5.0

Extraordinario servicio al cliente

OSCAR M. 
Clasificación:
5.0

No improvements needed great service all the time

NANCY M. 
Clasificación:
5.0

every thing was great staff is Excellent

GORDON A. 
Clasificación:
5.0

Excellent authentic service with a smile. Thank you Beverly. You couldn't have been more helpful.

HOPELYON J. 
Clasificación:
5.0

Everything was as I expected. The service was great in both locations. The truck was clean. I was a little lost on the first email with the inspection of the truck but it was all good. You will be my first choice if anyone asks me. Thank you all for your hard work.

Ann-Marie B. 
Clasificación:
3.0

not enough leg room

Tom B. 
Clasificación:
5.0

Friendly and professional.

Alex L.  |  Overall Experience 
Clasificación:
5.0

The owners are extremely pleasant and professional. Always available and willing to help to make it an easy experience.

Kim A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

excellent service

THOMASJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aristotle M. 
Clasificación:
5.0

Previous renter caused trailer to smell heavily with gasoline fumes

JOSEPHF M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNH P. 
Clasificación:
5.0

Everything was great thanks to Beverlys excellent service.

ERICH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITHA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITHA F. 
Clasificación:
5.0

Owner was very friendly and professional, I have never rented a vehicle and had it be such a pleasant experience before. Never tried to nickel and dime me to death either, or upsell, which was a relief.

Nicholas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUAP W. 
Clasificación:
5.0

Thanks for being so helpful Beverly and telephone support when I had a question

Jane H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy S. 
Clasificación:
4.0

This location has always been good to work with. It's the UHaul company that is the problem. Websites that don't work, online reservation processes that don't work, overdone security questions, concerns about the privacy and security of the information entered. She kept telling me "the company needs this", and I kept saying "I put in in online" !

william T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMONDM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Judith F. 
Clasificación:
4.0

It would be great to have a reminder to bring an ez pass for tolls.

LAURAM H. 
Clasificación:
4.0

Nada

FRANCISJAMES T. 
Clasificación:
5.0

This is my first time using this location and will be my "go to" from this point on. Great, professional customer service. Thorough, friendly, organized.

MICHAELVAUGHN B. 
Clasificación:
5.0

Everything was great. Equipment was clean and ready to go. Customer service was fantastic. Very friendly.

KEITH W. 
Clasificación:
5.0

The staff at the Saugerties, NY office were great! They made the entire process very easy. I would certainly use them again in the future. Gracias

Jason W. 
Clasificación:
5.0

The Uhaul representative at this Saugerties, NY location, Beverley, was extremely kind and thorough. She made the process very easy to follow and attended to all details in a friendly and attentive manner. It was a pleasure to deal with her.

MARCORENATO D. 
Clasificación:
3.0

Some weird extra security measures were “required” last minute. A photo of me in the office An emergency contact they insisted on calling right then.

RICHARDK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIELLENOBLE S. 
Clasificación:
5.0

Very nice owner

KARINLEE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond P. 
Clasificación:
5.0

Fast and friendly service at the Kings Highway location.

Nick K. 
Clasificación:
5.0

Nothing to improve at this location.

Paul Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREKJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M.  |  Overall Experience 
Clasificación:
5.0

Great Experience Great service!! 100% satisfied

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany H. 
Clasificación:
5.0

The truck I rented had the low beam headlight was not working had to drive with high beams on. Was praying I didn't get pulled over

HILDAANN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVISJAMES G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELA E. 
Clasificación:
5.0

Definitely... this location was awesome. She was super friendly and knowledgeable. THANK YOU SO MUCH!! infinity stars 🌟

Maritza R. 
Clasificación:
5.0

I have rented here before I find staff very helpful. This was first time by phone I guess it wasn't to bad

gordon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERRIT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZDZISLAWS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLASARTHUR L. 
Clasificación:
5.0

Beverly at the counter is an absolute delight. So professional while also helpful and friendly. She is an asset to the organization and a reason I would pick this particular location again for any future needs.

ANTONK D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Margaret D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLASBURNS H. 
Clasificación:
5.0

Friendly service!

Jacek S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIPRALPH G. 
Clasificación:
5.0

People were great! Trailer was very unstable at 55mph. I had 12hrs of working to keep it from swaying .

MA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIANJAMES S. 
Clasificación:
5.0

Counterperson was very patient and helpful in walking me through the process of picking up and dropping off my truck. The office and truck were clean and sanitized. She answered all my questions and provided tips and sent videos to make the process run smoothly. I would definitely rent again from Uhaul in Saugerties.

Patrick T. 
Clasificación:
5.0

The lady was so nice and helped me with all my questions. Excellent service

Mike E. 
Clasificación:
5.0

Bev and her staff know customer service, so why go anywhere else.Thanx

DAVIDTODD T. 
Clasificación:
1.0

took over an hour to check in even tho I had done all the necessary pre-work. The van smelled like smoke. It wouldn't' go faster than 3 miles per hour for about a half mile.

Jerelynn M. 
Clasificación:
5.0

Sorry I forgot the woman's name but she was very kind and super helpful with any questions I had.

ELIZABETHANN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORYV H. 
Clasificación:
5.0

The management at this location is superb. I have witnessed Beverlee with many other customers and notice she offers exemplary service to all. The property is tended to and always clean.

MORIAH V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucjan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim W. 
Clasificación:
5.0

Very friendly staff.

Jon Michael A. 
Clasificación:
5.0

I had a very enjoyable experience. Would come back again to this location if I need another uHaul. ¡Gracias!

JONATHAN C. 
Clasificación:
5.0

Nothing! the woman running this place is wonderful and your lucky to have her. If anything you should give her a raise! Good people are hard to find!

JENNIFERBETH N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene Leigh P. 
No se han enviado comentarios para esta ubicación.

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