The system to access the key was not great. It took about 15-20 min to get a code for the combination lock. Also when returning, the lock was not the right size for the door and would not fit. I had to wrap the other key lock around the latch and secure the combination lock to that.Brent B.
Customer Reviews for UITS Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
This was a terrible experience. Signed up and paid online. Went to designated location to pick up. Too many steps once we got there. Followed directions, Code for lockbox didn't work. Tried calling, on hold for 30 minutes only to get disconnected. I started texting while my son kept trying to call. So frustrating as we ended up being an hour and 45 minutes late and got charged by our movers!!!! Finally received a call from a local number telling me to calm down, not his fault!!! No apology...wrong code was given to us. REALLY? I will NEVER again use your online service. Should have gone directly to dealer, but assumed it would be quicker this way. I'm a Realtot. My review will be posted! I deserve compensation for my inconvenience!!! Hope a person reads this and not a robot!Audrey G.
El cliente no dejó un comentario.william L.