Comentarios del cliente para U-Haul sur Cremazie Ouest pour le demenagement et l'entreposage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul sur Cremazie Ouest pour le demenagement et l'entreposage

Grado total:

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Maroun H. en

Grado:

I dropped off the vehicle after hours.

ABBAS H. en

Grado:

El cliente no dejó un comentario.

Nick L. en

Grado:

The personnel was generally helpful, but the location is very difficult to get to, which is why I wouldn't recommend it. I am a little frustrated that I was tagged with several additional charges for phantom late deliveries. When I called on the phone, they told me I had to come in person to discuss it with the manager. It's definitely frustrating that I have to take time out of my day to challenge additional charges.

salah d. en

Grado:

El cliente no dejó un comentario.

eugene d. en

Grado:

avoir une poubelle à déchets près des élévateur

Dominic E. en

Grado:

Dire aux employés d'accompagner le client jusqu'au camion et ne pas seulement dire au client que le camion est dans le stationnement. Surtout que les véhicules vers lesquels le commis m'a dirigé n'étaient pas les véhicules qui concordaient avec la clés fourni. De plus, il pleuvait. J'ai donc chercher un camion seul à la pluie pour revenir car aucun camion mentionné ne fonctionnait avec la clé fournis.

Vincent V. en

Grado:

The only employee that was there was doing is job as fast as possible but it took me more than 1h30 to pick-up my reservation. It was clearly under staffed. Really bad experience.

MICHELINE C. en

Grado:

El cliente no dejó un comentario.

Laurent H. en

Grado:

To give a good pick up adress instead of driving around! Line up was also slow but the employee was nice, understhanding and aware of the bad situation.

Geoffroy B. en

Grado:

El cliente no dejó un comentario.

Laogon K. en

Grado:

El cliente no dejó un comentario.

steve v. en

Grado:

All good.

Christelle D. en

Grado:

El cliente no dejó un comentario.

Garry Anderson C. en

Grado:

They need to do what customer service tell them to do for clients because all they care about is MONEY.

Cédrick A. en

Grado:

El cliente no dejó un comentario.

Simon P. en

Grado:

The manager at Cremazie's store (where I rented the truck) was extremely unhelpful and disrespectful to both the customers and the employees. He wanted to do everything by himself even though he had 4 other employees to help, causing massive delays in the lineup. I had registered using mobile checkout and he wouldn't give the keys to me until I called the headquarter's support line and they forced him to give me the keys (2 after I arrived there). When calling him out on it, he insulted me, just like he insulted 3 other customers in line when they asked him stuff. I heard from one of the employees that no one wanted to work there due to this guy... The truck was good, and I still plan to go with U-Haul if I can, but never again am I setting foot in Cremazie's department until that guy is fired.

Jean Claude N. en

Grado:

Slow slow service

Jose H. en

Grado:

El cliente no dejó un comentario.

Pierre Luc G. en

Grado:

La lecture du véhicule et celle de l'employé n'était pas l'as même.

Myles M. en

Grado:

El cliente no dejó un comentario.

mickael l. en

Grado:

Perfect experience besides lineups that would last forever (more than one hour) even when only two or three people. There must be a solution to be more efficient because that was truly problematic.

Richard C. en

Grado:

Replace the current staff. They are completely incompetent. Kept me waiting nearly 3 hours. They were completely unprepared even though I called U-Haul on more than one occasion prior to picking up my truck and trailer. Paid $4,000 to drive to Florida to find out that the air conditioning wasn’t working either! Luckily the truck didn’t break down!

Danielle S. en

Grado:

El cliente no dejó un comentario.

Roger B. en

Grado:

Bien située. Je n'ai pas accédé à l'intérieur du local. J'ai rencontré le personnel dans le stationnement. Le personnel fut très courtois avec moi et le transfert s'est effectué rapidement.

Huguette G. en

Grado:

El cliente no dejó un comentario.

Dorian D. en

Grado:

Waited for 2hours to get the truck where I booked it for 3 o'clock, the truck was very dirty (oil on the floor in the back, i was slipping when loading / deloading the truck) There even was a shelving unit left in the back of the truck when I took it. What a poor place to rent a truck. And poor employees ! They were completely overloaded and running all around without any efficient process in place... Very bad experience

Ebrahim J. en

Grado:

I went there on 31st Aug at their peak traffic and had to wait 1 hr to get to reservation desk! then the system didnt work. THe only positive point was their general manager, the buy was doing great, under that pressure, he was treating people fairly and I was impressed by his patient. I would give him 5 star for his management but uHal software couldnt handle traffic and didnt work well, that was the main cause of my average rating

Catherine S. en

Grado:

J’ai été très déçu du service sur place; malgré la réservation effectuée au préalable, nous avons du attendre 1h30 sur place avant de pouvoir être servi. Le service à la clientèle était vraiment mauvais. Aucune excuse pour le temps d’attente. Attitude méprisante plutôt que rassurante. Le commis baillait et soupirait devant nous. L’autre commis l’interrompait. C’était très décevant, considérant le monopole de Uhaul.

Akhil Kumar M. en

Grado:

Good

Stéphane P. en

Grado:

Le camion ordinaire, j ai du passer le balai il y avait même des petites bestioles. Le service le matin très long une personne pour tous les gens qui attendent. Camion du pour 7:30 reçu a 8:45. Quand avons fait bonne route.

felix r. en

Grado:

El cliente no dejó un comentario.

Micael P. en

Grado:

Une heure et quart d'attente et la remorque était sale, de plus, rendu sur l'autoroute j'ai vu que la porte arrière n'était pas fermée

Aymen A. en

Grado:

El cliente no dejó un comentario.

Islande C. en

Grado:

C’est la grosse merde uhaul grosse merde il mérite même pas une étoile c’est tellement la merde uhaul c’est des voleurs la grosse merde puis je vous en merde le monde qui travail à uhaul que du vol

claudia t. en

Grado:

Great people at costumer service,Maria served me very nice.Thank you all for the great service.Claudia Tablan

JACQUES P. en

Grado:

Everything was good!

Tania C. en

Grado:

Merci de tout coeur pour votre bon service , votre courtoisie et professionnalisme .

alessandro r. en

Grado:

People working there on Crémazie are very nice . Good service

Geoffroy G. en

Grado:

All around a convenient location and helpful although very busy staff (often not enough staff on hand)

Christopher K. en

Grado:

My whole experience at Uhaul Cremazie was fantastic ! The staff was amazing as they helped me with storage and truck rentals on the July 1st weekend when I was in a bind with no reservation ! Thanks!!

Moline C. en

Grado:

Tres bonne entreposage et tres propre , le service a la clientele c super je suis tres tres satisfaite merci🤗

SIMON P. en

Grado:

The staff is amazing. Great service.

Gerry K. en

Grado:

Brian was super nice even while he was busy on Victoria Holiday

Tania C. en

Grado:

U-Haul Cremazie ouest MONTRÉAL Est le meilleur endroit pour avoir du bon service . Comme c’est la troisième place où j’entrepose, j’ai vu là différence Leur côté humain exceptionnel! Merci l’équipe

Chantelle T. en

Grado:

Very nice building.

helen s. en

Grado:

This is the second time we are using U-Haul storage. Starting with the staff, all the way to the storage facilities and trucks, excellent service. Keep up the good work. Thank you 😊

Jean-Francois B. en

Grado:

Continuous headache. My UBox arrived damaged - broken padlock and latch, completely unsecured. No record of what happened. Monthly storage fees was that of place of origin, higher than destination.

Warren A. en

Grado:

All good. Staff were really good.

Nakita N. en

Grado:

parfait

Miguel V. en

Grado:

when I was unloading in the assigned storage 2136 by the way very small, a cockroach came out of this, how can I leave my stuff in a place with these insects? I was reassigned anthr one wisame problem

Sylvain D. en

Grado:

Maria and the rest of the staff were just so helpful. Happy to see that some people can still be friendly...

FRANCOIS D. en

Grado:

I've been with you for many years - I confirm my total satisfaction for facility access, very clean in all areas, Your staff was absolutly friendly and professionnal Thank you for everything

isabelle s. en

Grado:

It is difficult to get a hold if someone on phone. Long wait times and the message is annoying. It took more than 4 phone calls to get the answer I needed.

CHRIS P. en

Grado:

Great place

ANDRE A. en

Grado:

Was ok. But the clerk look half asleep.

stephen s. en

Grado:

Excellent facility.

JAMES C. en

Grado:

The staff is always courteous and knowledgeable when I go and also when I have questions. Th am you and keep up the great work. James

Enkh a. en

Grado:

Thank you

luis manuel c. en

Grado:

very satisfied whit the service that i got by the staff i will recomend UHaul to my friends and familly thank you.

David p. en

Grado:

The staff was impeccable and helpful every time. Only wish we could have access to it outside of business hours.

Bachir M. en

Grado:

The staff accomodated my situation perfectly, although I didn't have the same price as quoted by phone. Service at the branch was excellent.

Rhiannon P. en

Grado:

This particular facility was just fine to deal with. In particular the manager Maria was very helpful and made the experience a little easier.

Gabriel P. en

Grado:

Very friendly and helpful

Melynda S. en

Grado:

Nice facility, friendly staff.

Victor C. en

Grado:

I'm satisfied with service that I had . Thank you very match.

martine b. en

Grado:

glad U-Haul exists!

dan m. en

Grado:

The assistant mgr was very helpful, especially after someone in reservations made a mistake with our order. Once we arrived the asst. Mgr fixed the problem but i must say that one of the workers rude

Drew D. en

Grado:

The gentleman who assisted me Michael, was very helpful and friendly.

David S. en

Grado:

👍

kishwar r. en

Grado:

Excellent place the staff are super nice the best experience, will recommend this Uhaul to my family and friends.

Gilles C. en

Grado:

Friendly and competent staff

Rui C. en

Grado:

The only thing is the hours could be a bit more on w/e

SHANTAL B. en

Grado:

J'ai eu un excellent service à tous les niveaux !

andre m. en

Grado:

Very good service.