Comentarios del cliente para U-Haul sur Crémazie Ouest - déménagement et entreposage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul sur Crémazie Ouest - déménagement et entreposage

Grado total:

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Eve-Marie P. en

Grado:

Equipment, installation and service were top notch but a day after the fact I've been overcharge for bringing the equipment late which is not even true!!

silvia R. en

Grado:

It took a long time to be served by the agent. Even though the two of them were going as quick as possible even running in the parking lot to serve the next client faster. It is very busy on a Sunday opening time. When served the agent was efficient, polite, right to the point and got the job done very well.

Ammar S. en

Grado:

El cliente no dejó un comentario.

michel A. en

Grado:

El cliente no dejó un comentario.

Marie D. en

Grado:

IT WASN'T SO CLEAR ABOUT HOW MUCH I HAD TO OUT FUEL IN THE CAR, BUT THE SERVICE WAS GOOD.

Benjamin R. en

Grado:

El cliente no dejó un comentario.

JASON N. en

Grado:

El cliente no dejó un comentario.

Alexandre D. en

Grado:

Attente de 40 minutes avant d'être servi et recevoir la remorque. Pour le reste, excellent service.

Abdallah M. en

Grado:

El cliente no dejó un comentario.

Denis B. en

Grado:

El cliente no dejó un comentario.

Seyedehsan B. en

Grado:

The jean-talon Uhaul are very rude and unprofessional people. They said they don’t have any truck without letting me know on advance!

Graeme P. en

Grado:

El cliente no dejó un comentario.

Redouane B. en

Grado:

El cliente no dejó un comentario.

Gabriel L. en

Grado:

I order a 10” truck in laval. When I arrived, they send me to Montreal so I can get my truck, but once I’m at the place in MTL, they “lost the last 10 ft truck”. They than give me a 15 ft truck, because that’s all the could give me, but that truck cost more to refuel and is using way more fuel than a 10 ft truck. It was also hard to drive because de truck was almost empty (because my thing where enough for a 10 ft truck, so the cargo was basically empty). Basically, we lost about 1h30 waiting for the truck, to finally don’t even get the right truck...

caroline C. en

Grado:

I wait a long time before I was served, after we had a lot of difficulty to get out of the place because there were truck park anywhere on the way to get out. After we had problem using the application and I was charged 20$. I’m not satisfied.

christiane G. en

Grado:

El cliente no dejó un comentario.

Samuel O. en

Grado:

El cliente no dejó un comentario.

Christine R. en

Grado:

Not sure what happened on the 28th and 29th of septembre but it was bad. On the 28th there was about 8 people in front of me (while 2 were being served) and none has been served in one hour. Not sure if not enough staff, people not coming in, not enough equipment… but there was a problem and it must be solved! On the 29th, it was better but still again impossible to be served on time. Logistics must be reviewed.

Sung M. en

Grado:

El cliente no dejó un comentario.

Antoine M. en

Grado:

The steering wheel was unaligned so it should be fixed. The rest was great!

Kevin B. en

Grado:

El cliente no dejó un comentario.

Martine F. en

Grado:

I went through the whole process with the online fast pickup rental and when I went inside to get the key they refused to give it to me and asked me to wait in line like the others. I waited 1 hour.

Emmanuel F. en

Grado:

Getting the truck was an horrible experience. The app check in didn’t work, there was a truck in front of the one that was reserved for me which made it impossible to move, and for that reason I had to go at the office. The wait was 1:30 at the office which made my moving day more stressful. Moreover, the clerks at the office were unprofessional. They were swearing every 5 words, were acting like they clearly did not want to be there, and did not explain anything beside finally giving me a key.

Claude M. en

Grado:

El cliente no dejó un comentario.

martin V. en

Grado:

El cliente no dejó un comentario.

diogo F. en

Grado:

El cliente no dejó un comentario.

Laurence A. en

Grado:

El cliente no dejó un comentario.

LUIS FREDY GOMEZ D. en

Grado:

Service en français, les employees très gentiles. Ily avait un peu de délai , mais rien d’extraordinaire.

Claude R. en

Grado:

Sa prend du temps avant d'être servi.Il faut arriver 3/4 heure à l'avance pour que je puisse partir à l'heure prévu de la location. À l'avenir j'aimerais recevoir le questionnaire en français SVP MERCI et BONNE journée

almamy amadou D. en

Grado:

Na

Sleiman B. en

Grado:

Recently I've been always using Uhaul for moving inside Canada (twice in 2019) and between US and Canada (NY in 2017). I believe I won't use Uhaul services anymore. My reservations are not respected.

Raul Francisco H. en

Grado:

El cliente no dejó un comentario.

Louis-Philippe P. en

Grado:

Communication. I'm a bit disapointed that no one told me it would be 20$+ to bring the truck back outside work hours. I tried using the app to complete my rent but the last step is how I want to pay... but I already had paid, so I canceled the "complete rent by app".

Hubert V. en

Grado:

El cliente no dejó un comentario.

Corey K. en

Grado:

El cliente no dejó un comentario.

Nicholas G. en

Grado:

Good location

francois C. en

Grado:

Personnel gentil, entreprise bien situé avec un grand stationnement. J ai réservé par téléphone un dimanche.bravo

Mael D. en

Grado:

Waited two hours in line to pick up my reservation

Myriam S. en

Grado:

Après avoir lu les commentaires sur internet ,je pensais que ce serait une expérience très compliqué et un service inacceptable mais j’ai été agréablement surprise! Camion loué pour 8h un samedi matin, prêt à l’heure prévu. 3 commis au service; très peu d’attente mais un qui utilisait son temps pour courir après un client qui n’avait pas rapporté son camion la veille.... ce qui engendrait un cascade de retard pour tous les autres client et une situation qui arrive trop souvent. Bref camion très propre (odeur de cigarette dans la cabine malheureusement). Prix final comme estimé et j’ai été avisé des frais de traitement de retour (j’ai aussi été avisé que je pouvais le faire par moi-même à l’aide d’une application pour ne pas payer ces frais) Bref je répéterais l’expérience a coup sur! Merci!

Jefferey G. en

Grado:

El cliente no dejó un comentario.

steve v. en

Grado:

All good.

mickael l. en

Grado:

Perfect experience besides lineups that would last forever (more than one hour) even when only two or three people. There must be a solution to be more efficient because that was truly problematic.

Islande C. en

Grado:

C’est la grosse merde uhaul grosse merde il mérite même pas une étoile c’est tellement la merde uhaul c’est des voleurs la grosse merde puis je vous en merde le monde qui travail à uhaul que du vol

claudia t. en

Grado:

Great people at costumer service,Maria served me very nice.Thank you all for the great service.Claudia Tablan

JACQUES P. en

Grado:

Everything was good!

Tania C. en

Grado:

Merci de tout coeur pour votre bon service , votre courtoisie et professionnalisme .

alessandro r. en

Grado:

People working there on Crémazie are very nice . Good service

Geoffroy G. en

Grado:

All around a convenient location and helpful although very busy staff (often not enough staff on hand)

Christopher K. en

Grado:

My whole experience at Uhaul Cremazie was fantastic ! The staff was amazing as they helped me with storage and truck rentals on the July 1st weekend when I was in a bind with no reservation ! Thanks!!

Moline C. en

Grado:

Tres bonne entreposage et tres propre , le service a la clientele c super je suis tres tres satisfaite merci🤗

SIMON P. en

Grado:

The staff is amazing. Great service.

Gerry K. en

Grado:

Brian was super nice even while he was busy on Victoria Holiday

Tania C. en

Grado:

U-Haul Cremazie ouest MONTRÉAL Est le meilleur endroit pour avoir du bon service . Comme c’est la troisième place où j’entrepose, j’ai vu là différence Leur côté humain exceptionnel! Merci l’équipe

Chantelle T. en

Grado:

Very nice building.

helen s. en

Grado:

This is the second time we are using U-Haul storage. Starting with the staff, all the way to the storage facilities and trucks, excellent service. Keep up the good work. Thank you 😊

Jean-Francois B. en

Grado:

Continuous headache. My UBox arrived damaged - broken padlock and latch, completely unsecured. No record of what happened. Monthly storage fees was that of place of origin, higher than destination.

Warren A. en

Grado:

All good. Staff were really good.

Nakita N. en

Grado:

parfait

Miguel V. en

Grado:

when I was unloading in the assigned storage 2136 by the way very small, a cockroach came out of this, how can I leave my stuff in a place with these insects? I was reassigned anthr one wisame problem

Sylvain D. en

Grado:

Maria and the rest of the staff were just so helpful. Happy to see that some people can still be friendly...

FRANCOIS D. en

Grado:

I've been with you for many years - I confirm my total satisfaction for facility access, very clean in all areas, Your staff was absolutly friendly and professionnal Thank you for everything

isabelle s. en

Grado:

It is difficult to get a hold if someone on phone. Long wait times and the message is annoying. It took more than 4 phone calls to get the answer I needed.

CHRIS P. en

Grado:

Great place

ANDRE A. en

Grado:

Was ok. But the clerk look half asleep.

stephen s. en

Grado:

Excellent facility.

JAMES C. en

Grado:

The staff is always courteous and knowledgeable when I go and also when I have questions. Th am you and keep up the great work. James

Enkh a. en

Grado:

Thank you

luis manuel c. en

Grado:

very satisfied whit the service that i got by the staff i will recomend UHaul to my friends and familly thank you.

David p. en

Grado:

The staff was impeccable and helpful every time. Only wish we could have access to it outside of business hours.

Bachir M. en

Grado:

The staff accomodated my situation perfectly, although I didn't have the same price as quoted by phone. Service at the branch was excellent.

Rhiannon P. en

Grado:

This particular facility was just fine to deal with. In particular the manager Maria was very helpful and made the experience a little easier.

Gabriel P. en

Grado:

Very friendly and helpful

Melynda S. en

Grado:

Nice facility, friendly staff.

Victor C. en

Grado:

I'm satisfied with service that I had . Thank you very match.

martine b. en

Grado:

glad U-Haul exists!

dan m. en

Grado:

The assistant mgr was very helpful, especially after someone in reservations made a mistake with our order. Once we arrived the asst. Mgr fixed the problem but i must say that one of the workers rude

Drew D. en

Grado:

The gentleman who assisted me Michael, was very helpful and friendly.

David S. en

Grado:

👍

kishwar r. en

Grado:

Excellent place the staff are super nice the best experience, will recommend this Uhaul to my family and friends.

Gilles C. en

Grado:

Friendly and competent staff

Rui C. en

Grado:

The only thing is the hours could be a bit more on w/e

SHANTAL B. en

Grado:

J'ai eu un excellent service à tous les niveaux !

andre m. en

Grado:

Very good service.