Customer Reviews for U-Haul Storage of West Jackson

544 comentarios

1414 Gibralter Dr   Jackson, MS 39204
(S Of Hwy 80)

(601) 372-5764

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 9/18/2021: 8:00 a. m. - 1:00 p. m.
  • 9/26/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(601) 372-5764

1414 Gibralter Dr
Jackson, MS 39204
(S Of Hwy 80)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 9/18/2021: 8:00 a. m. - 1:00 p. m.
  • 9/26/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jason C.  |  Overall Experience 
Clasificación:
2.0

I have had my storage b011 in for some time flooded twice on Gibraltar in Jackson Mississippi damaged my pictures and furniture. I found dead rats in my bin when I opened it august 2021 and a hole from the outside. I have pictures and want reimbursement also I got two weeks notice to move my storage and I encountered all the expenses . I was given a truck 26 foot was too big and they said that is all they had. I paid about a thousand for it which Uhaul should have paid as this was not voluntary moving my storage Uhaul destroyed much of my belongings which is why that branch is closed down. All of this was swept under the rug and none of the blame was taken from Uhaul ??? This whole ordeal created Traumatic hardship having to also fly from Detroit and drive Uhaul all the way back to Detroit. Respectfully Artaymis Maat Carter 601-896-4400

ARTAYMIS C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

GERALD M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANITA D.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

bria w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys J.  |  Overall Experience 
Clasificación:
5.0

Mr. Thornton was very nice and helpful.

Dawn A.  |  Overall Experience 
Clasificación:
1.0

My stuff got mildew and was destroyed. Management has yet to return my calls. Rhonda Watkins 601 988 8683 I want to file a claim for my damaged stuff.

RHONDA W.  |  Overall Experience 
Clasificación:
3.0

No equipment dolly was available which was requested at the time of the reservation

LEVELLA K. 
Clasificación:
3.0

Good customer service willing to help

Ethel B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Arletta L.  |  Overall Experience 
Clasificación:
5.0

Owner was nice and very helpful.

IDETRA B. 
Clasificación:
1.0

All of my items in storage which included furniture, my kids things, new clothes and shoes, front load washer & dryer, exercise equipment, and priceless items where destroyed. MY STORAGE WAS FULL OF BLACK MOLD SO I HAD TO THROW EVERYTHING AWAY. This was by far the worst choice in storing unused item I have ever made!!! GLAD THEY ARE CLOSING SO NO ONE ELSE WILL LOOSE EVERYTHING!!!!

VERONICA H.  |  Overall Experience 
Clasificación:
5.0

The truck didn't have any air.

Claudemae S. 
Clasificación:
4.0

The building is old and has tremendous structural damage and leaks. The employees continuously try to avoid property damage to/in the units by using tarps and other measures.

Kendra b.  |  Overall Experience 
Clasificación:
5.0

The van was new but a little dirty. Check in and out was very good. Professional and nice.

CHRIS O. 
Clasificación:
5.0

Everything was Great !!

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOLLY G. 
Clasificación:
3.0

Have Truck Clean and Sanatize,Then my time wasn't corrected ator's

JOE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W. 
Clasificación:
3.0

El cliente no dejó un comentario.

EDITH H. 
Clasificación:
4.0

Keep the good work up,It is great people to rent from. U-haul place I will not rent from them at all.

JOHNNIE H. 
Clasificación:
4.0

Ac didn't work and truck was dirty inside cab and cargo had a bad exhaust leak which made the truck loud and no horsepower

CRYSTAL T. 
Clasificación:
1.0

El cliente no dejó un comentario.

TAKKIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCE C. 
Clasificación:
4.0

The truck I rented needed an alignment and shocks. It drove horribly, but got the job done. The staff was professional and friendly at this location, though.

DEMETRICE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

The staff was extremely nice and friendly. They were able to accommodate all of my needs even with the last minute notice and changes. Los recomiendo, son excelentes.

Dontae S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES J. 
Clasificación:
1.0

The workers need to inspect the vehicle before giving their vehicles to customers. The Uhaul truck was on E when we drove it off the lot. The truck continue to run hot and cutting off while we were driving. Very dangerous and scary

NORMAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katarius C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE H. 
Clasificación:
5.0

Excellent!

Todd L C. 
Clasificación:
4.0

I was very satisfied with the man that helped me and it was alot organized at this location than the one on Hwy 80 Jackson ms! I would definitely be using this one from now on than the one on HWY 80!!!!!!!

MELISSA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMEON J. 
Clasificación:
1.0

El cliente no dejó un comentario.

ARIANA G. 
Clasificación:
1.0

Make sure that the pick up for 24/7 is done properly. I could not pick up my truck at the correct time because it was not processed correctly and no one would answer the phone.

ALEXANDREA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

The truck was dirty when we picked it up. But Jay bent over backwards to make sure our experience was otherwise a good one.

ROBERT P. 
Clasificación:
5.0

The staff was professional and knowledgeable. My request was expedited making my experience fast with no problems.

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA S. 
Clasificación:
4.0

N/C

RONALD B. 
Clasificación:
5.0

Very very nice customer service

W P. 
Clasificación:
5.0

Par excellent

Phillip N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LYQUITA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA B. 
Clasificación:
5.0

The staff were GREAT. Went the extra mile for us.

SUE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney L. 
Clasificación:
5.0

Leave as is Great Service

LEROY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron H. 
Clasificación:
5.0

very nice guy.

Ryan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
4.0

When Making reservations I was not informed that I needed a major credit card to rent the truck I reserved so I took what I could, not pleased.

MATTIE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Shelly W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mihalje Y. 
Clasificación:
5.0

Ninguno

Geneva T.  |  First Impressions 
Clasificación:
2.0

The 20 foot truck I rented had a Really bad muffler issue it was So Loud I could not hear the radio make or take phone call.

Wendell E. 
Clasificación:
3.0

Unable to visit the unit after hour. Was told to give an access code but didn't explain what it was for. I figured to get in after hours.

Helen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JANIS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA P. 
Clasificación:
5.0

The gentleman that handled my service there was knowledgeable, Helpful and really friendly and business handled was great!!

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

Gracias

PAMELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALEIGHA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

FREDRICK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ETTA M. 
Clasificación:
5.0

There is a bracket on the ramp that needs to be lubricated. I had to get under the truck to secure the ramp in place for travel. I was not able to use the ramp to unload because I did not want to have to get back under the truck to secure it. Also I want to remind you that I received the truck on empty. I was. It certain about how many miles per gallon the truck got so I put $50 gas in the truck leaving it with over or close to 1/4 tank of gas. The Personell were very professional and courteous Thank you

Lucille D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER G. 
Clasificación:
5.0

Great staff

Ronald T. 
Clasificación:
3.0

I reserved a 10' truck because that's what I needed and I ended up having to pay extra on the 53 miles I went over because I was unable to complete my move in one trip and had to go back to get more furniture since the van I was provided with was not large enough. Very disappointing to reserve ahead of time and not get the vehicle I was expecting.

BAILEY B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michelle A. 
Clasificación:
5.0

Bast place to rent if you or moving

PERCY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHONDA B. 
Clasificación:
2.0

El cliente no dejó un comentario.

JANICE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENELL M. 
Clasificación:
5.0

Best Customer service ever!

SUNIORA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krishaun M. 
Clasificación:
1.0

I had a hard time one person told me one thing and got their it was poor service I will not rent a truck their agine!!!!

Terri H. 
Clasificación:
3.0

I reserved reservations online , than by phone but when I made it to the location the day of pickup. The representative stated they didn't have a truck the size in my reservations. I was given a 10 inch uhaul instead of 26 and so that in turn cause me to make several trips. There is a break down in communication and it adds stress to the customers.

ELNORA H. 
Clasificación:
5.0

Great experience

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERMAINE R. 
Clasificación:
5.0

The same you did for me

MICHAEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMKEIA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamesia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY H. 
Clasificación:
5.0

Just being there

DIETRICH T. 
Clasificación:
2.0

The lady at the front desk for as nice as she could be. But she had told me one price the charged me a different price even after I had told her I couldn't afford it. I was supposed to get a big truck but instead they down graded me to a smaller truck and tried to tell me they upgrade my truck. Then the milage on the truck was off from the milage on the contract. But like I said the lady was as friendly as anyone has ever been to me.

BILLY P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICIA M. 
Clasificación:
5.0

They were so professional and everything went very smooth... would definitely use this lication for all future services needed

LELA L. 
Clasificación:
5.0

The guy that helped me was extremely helpful. He helped me get the car dolly hooked up to the truck.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MACHELLE C. 
Clasificación:
4.0

Make sue the vehicle is cleaned for the next customer. I had to clean it out before I could even drive it. It was wreaked with cigarette ashes & butts along with either dog or cat hair. With everything going on with Covid-19 I really was ultimately disgusted with that part of my rental. Had I had any other option I would have left it there & there was only 1 employee there at the time on a Friday, I didn't want to make his day any worse.Other than that everything was fine.

MELISSA B. 
Clasificación:
5.0

Antonio went above and beyond to make sure I receive the great experience. No internet and bathroom at the location did not stop him from being a true professional and go above beyond to me my needs.

RICHARD L. 
Clasificación:
2.0

I was charged for fuel that when they got the truck it was a tad bit above empty and I brought it back like it was. I went to Lowe's and it was not clean there was a dirty napkin in there a board and no moving equipment that I needed.

ADENNA C. 
Clasificación:
4.0

Nothing needed to improve

Scott L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
5.0

Just keep up the good work.

KESHA J. 
Clasificación:
4.0

To me, everything was fine.

RAYMOND T. 
Clasificación:
5.0

The sales people where very professional and courteous!

Christa G. 
Clasificación:
2.0

Put the wrong location on our paperwork so we had to pay a wrong drop off fee. Ended up having to pay it even though it wasn't our fault. On top of that they weren't helpful at all & kept repeating themselves. Very unprofessional & rude. Don't recommend.

HALEE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY F. 
Clasificación:
5.0

I loved the whole staff they were very kind and friendly and made my experience worthwhile. If I ever need another storage unit I would choose them!

TRINITI T.  |  Overall Experience 
Clasificación:
5.0

The whole crew was excellent and helpful

Shunta P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JoAnne D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea R.  |  Overall Experience 
Clasificación:
3.0

I was quoted one price, and was able to make a reservation over the phone... but once I got to the location my reservation/quote didn't matter. They charged me whatever price the computer said. No one could give me a reason as to why my quote/reservation wasn't honored.

Chara R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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