Customer Reviews for U-Haul Storage of Sioux Falls
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

203 comentarios

201 S West Ave   Sioux Falls, SD 57104

(605) 231-4078

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(605) 231-4078

201 S West Ave
Sioux Falls, SD 57104

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Horarios de la ubicación

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Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

hirut a.  |  Overall Experience 
Clasificación:
3.0

i was not able to get into my storage unit it was locked

Tiffany D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  Overall Experience 
Clasificación:
3.0

Storage unit got wet on lower level items in unit were removed with water sitting on them and soaked into things like blankets and boxes

David P.  |  Overall Experience 
Clasificación:
2.0

i rented the space on 10 4 21 for one month. do not change the agvreement via text now .

Brittney L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

arthur m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CHANCE M.  |  First Impressions 
Clasificación:
2.0

When ever u called the manager the number on the door they never answered or called back!!! There was homeless people all around the facility living in side of the facility and so much they left food and garbage in hallways!! I will not ever store at this facility

Amber A.  |  Overall Experience 
Clasificación:
1.0

My storage unit was broken into and instead of telling us it may have they put a new lock on it and conviently had "lost" the new key to the new lock they put on. People are living in units and have access and all the time in the world to rummage through people's belongings.

Priscilla G.  |  Overall Experience 
Clasificación:
2.0

I made a reservation 2months before my moving date only to be told when I got there that no storage unit the size I needed was available. At this time all my belongings were in a truck on their way to Sioux Falls. They did give me two smaller units and the 1st month free but then when we got to the unit one of them was locked which once again cost the movers time and me money. No one could give me an explanation as to why reservations are "first come first serve " which is the exact opposite of having a reservation. This policy definitely needs to be addressed.

Diane G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

mary e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah O.  |  Overall Experience 
Clasificación:
5.0

Thank you! Very convenient.

Benjamin D.  |  First Impressions 
Clasificación:
3.0

Building was secure but there where lots of homeless at certain hours

Ashley M.  |  Overall Experience 
Clasificación:
1.0

Extremely poor communication as to the move-in process. Multiple loading bay doors not functioning properly. Once I got access to one, instructions unclear as to how to disarm the unit. Trying to locate the unit using wall maps was confusing, as maps were pointed in different directions in different parts of the building. Finally, the loading bay door had closed me in. When I tried to leave, the ground sensor didn't trigger the door to open. Spent 15 minutes trying to reach someone on the numbers given to me. No one was available. Finally found the manual door buttons on the wall. Very frustrated with the experience.

Thomas S.  |  Online Move In 
Clasificación:
2.0

The units are super small for the prices and very awkwardly shaped. The controlled access is nice and so are the drive in loading docks. They have carts for everyone to use and the whole nine yards. The reason I give it an "below average" rating and not an excellent. Is because like I said in the beginning. The units are small and odd and a bit spendy. The biggest contributer to my disappointment is the overhead garage doors are mostly broken. There appear to be 5 loading docks available for people to pull Into. Well "NORMALLY" there are 5. But this time THREE of the 5 doors are broken and not operational. So every time I drive to drop my things into storage. I'm unable to unload unless I want to stand in a make shift line and wait my turn. Which is not worth the amount is money it costs to be there.

Adam T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

corey e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CRAIG L.  |  Overall Experience 
Clasificación:
5.0

Little pricey but WELL worth it!.

Page D.  |  First Impressions 
Clasificación:
1.0

I needed this storage unit for a large number of tools, specifically a 6 foot long professional quality rolling tool chest. I told the rental representative TWICE that I needed a ramp trailer so I can roll the toolbox into the storage unit. There's absolutely no way I could even unload it at your facility, because it's a loading dock! How in the world do I get a 400 pound tool chest up on the dock by myself? !?! Also, the 5 x 10 unit I rented only had a 36 inch door! No way to possibly get the 6 foot long Toolchest in there! When I called back, and told them there's no way I could get my toolbox off a ramp trailer up onto the dock, the guy started arguing with me. Absolutely ridiculous! I've been a truck driver for 20 years, hauled freight for 10 years, I think I know how to move large stuff into a storage unit!!! The only option would be to unload it outside and roll it down the sidewalk, which would have not been manageable by myself. I found a much better unit owned by a different company. I wasted way too much time, will not recommend your storage facility to anyone!

jon w.  |  First Impressions 
Clasificación:
5.0

All system GO! Thanks Uhaul

Nhan T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna H.  |  First Impressions 
Clasificación:
5.0

Always courteous, kind, friendly! Great service!

MICHAEL M.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Cindy J.  |  Overall Experience 
Clasificación:
5.0

Overall nice experience. Madison was particularly helpful at the storage site! Such a nice smile!

Connie B.  |  First Impressions 
Clasificación:
1.0

The evening team were and always have been very kind and professional. HOWEVER, the "Supervisor" whom I encountered on the morning of Sunday, August 22nd was not professional. He actually told me that I was not as valuable as another client to whom he had transferred a unit from me when the unit had been assigned to me the day before…and after I had already moved my belongings to that new unit!!!! I was astonished at the callus way he treated a customer of Uhaul. This is unacceptable behavior.

ingrid s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe A.  |  Online Move In 
Clasificación:
3.0

I said I had a complimentary lock in my storage unit there was not a lock when I called the towing that they said I have to wait till the next day I still haven't got my lock

Dorothy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAHOMA G.  |  First Impressions 
Clasificación:
4.0

There was no lock in our room as promised when we got there. The office here was already closed so I called customer service and was told she was unable to reach anyone here and I should use our own lock and switch them out tomorrow. It's an hour drive each way but it looked like that was our only option at that point. Fortunately maintenance/custodial staff was on site and we were able to get a lock from them. Everyone was very friendly and helpful.

Cheryl L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

GRANT B.  |  Online Move In 
Clasificación:
2.0

The unit I got was extremely far away on a different level. If I would of known how far the units actually were I honestly would of went to an regular outside drive up facility.

Celeste H.  |  First Impressions 
Clasificación:
5.0

quick and easy

jessica g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda v.  |  First Impressions 
Clasificación:
4.0

There was an issue with my unit upon moving in, but management was quick to resolve the problem.

Brenden B.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Dana E.  |  First Impressions 
Clasificación:
5.0

The lady at the counter, I can’t remember her name, was very helpful.

jim d.  |  First Impressions 
Clasificación:
4.0

Although checking in was a little frustrating (the check in staff were in no real hurry), once they assisted me they were very helpful and accommodating. They even allowed me a place to store the trailer that I had brought down from Minnesota while I was in Sioux Falls, which I had to return to Minnesota.. Thank You!

Ted D.  |  First Impressions 
Clasificación:
5.0

Very friendly, very helpful staff

Harold H.  |  First Impressions 
Clasificación:
4.0

The employee's there were polite and they helped me out when I asked for it.

steven l.  |  First Impressions 
Clasificación:
5.0

Eric, the manager, turned a potentially negative experience into an amazing positive experience. A+ in customer service!

Mary F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEMAL D.  |  First Impressions 
Clasificación:
5.0

Angela helped me at the 11 St location hub for the storage facility on West Ave. Very courteous and able to answer all my questions and highlighted where my new unit was located on the storage map.

Kevin C.  |  Reservation 
Clasificación:
4.0

I had to pick up my 4 empty containers from Sioux Falls and drive them to Marshall and that was the hardest part to coordinate, getting two pickups and drivers to go get. They did come pick up the full ones on time and extremely courteous and helpful on any question I had and then at delivery end every UHaul staff I had contact with was very helpful and courteous. All arrived safe without any damage at all!!! I would definitely use this service again and recommend to anybody!!!

Douglas P. 
Clasificación:
3.0

To much went wrong to type it all out.

Will R. 
Clasificación:
3.0

Very helpful and easy to work with.

James W. 
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