Comentarios del cliente para U-Haul Storage of Romeo

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage of Romeo

Grado total:

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Rudy J. en

Grado:

Have more of your folks be as friendly as the 2 young ladies that work at this location.

Larry H. en

Grado:

El cliente no dejó un comentario.

Christopher L. en

Grado:

Employees were friendly and helpful

Jill H. en

Grado:

El cliente no dejó un comentario.

Mark B. en

Grado:

El cliente no dejó un comentario.

Vasileantonio C. en

Grado:

Have the gas tank full or minimum of a 1/2 tank

Bonnie S. en

Grado:

Great Service, staff perfect, professional, did bang up job

Diane S. en

Grado:

El cliente no dejó un comentario.

Paul S. en

Grado:

El cliente no dejó un comentario.

Lori H. en

Grado:

El cliente no dejó un comentario.

Kimberly M. en

Grado:

El cliente no dejó un comentario.

Jamesfrancis D. en

Grado:

El cliente no dejó un comentario.

John G. en

Grado:

I topped off the gas tank before I got back and they still charge me for 2 gallons of gas they said I did put enough in even though I couldn’t fit anymore in the gas gauge did not go to full I believe it’s defective and then they charge me four dollars a gallon for gas that is BS

Roberto B. en

Grado:

Great customer service,

Matthew S. en

Grado:

Very Friendly staff. Stephanie was very helpful!

James B. en

Grado:

keep up the good work

Michaellouis T. en

Grado:

Never got my receipt emailed to me so I know what I was charged??????????????????????????

Steven S. en

Grado:

El cliente no dejó un comentario.

Ronald R. en

Grado:

El cliente no dejó un comentario.

Bretly A. en

Grado:

Normally U haul employees are great, but the 2 girls at this location were very snotty and unwilling to do anything to help. They also wanted to rent out a truck that had scratches that were not notated in their notes but wanted the responsibility to fall on to me and my walk through. Very grumpy. unfriendly employees at this location, would not recommend it

Anton F. en

Grado:

El cliente no dejó un comentario.

Donald B. en

Grado:

The amount of information and time spent was crazy and very time consuming

Mark K. en

Grado:

Will be back in the spring to get on the waiting list. Thank you.

Brad M. en

Grado:

El cliente no dejó un comentario.

Gregory A. en

Grado:

El cliente no dejó un comentario.

Steventhomas S. en

Grado:

El cliente no dejó un comentario.

Joshua T. en

Grado:

El cliente no dejó un comentario.

Patrick C. en

Grado:

The person that helped me from U-haul was exceptional!

Brian B. en

Grado:

Location manager charged an additional full rental and insurance fee for an after hours drop off. Prior to arriving at the location the regional dispatch manager indicated that particular vehicle was not due until 6AM the next day. So I was surprised to learn that location intended to charge me "double" for an after hours drop off at 10PM long before the 7AM time for the next rental period. In addition, I spoke with the location prior to closing indicating a 10PM drop off and even received a voicemail confirming an after hours drop off was fine and no additional fee would be assessed. I've used Uhaul three times in the past 30 days for over $300 without any issues but will not use the service again and will tell everyone I know not to use that location for any services.

Randal R. en

Grado:

Friendly, helpful and knowledgable staff

Glenn M. en

Grado:

El cliente no dejó un comentario.

Tricia C. en

Grado:

El cliente no dejó un comentario.

Diane S. en

Grado:

Easy drop off process. Very accommodating. Also rented storage unit here.

John B. en

Grado:

Very Professional Run Businesses; Excellent Place To Keep your Motorhome and CARS Safe .!!!

Terry M. en

Grado:

El cliente no dejó un comentario.

Matthew D. en

Grado:

El cliente no dejó un comentario.

Anna M. en

Grado:

The ladies were very helpful and professional. Would return again if needed.

Cindy K. en

Grado:

Very friendly and informative staff, great experience!

Anthony D. en

Grado:

Very satisfied

Joe R. en

Grado:

I find it off putting that the rent constantly goes up. It’s outdoor storage why do you keep jacking up the price. The front office is very unprofessional whenever you have to deal with them.

VERA S. en

Grado:

Always helpful

Patricia B. en

Grado:

Stephanie and staff were very friendly and helpful, this facility is very clean and well maintained with convenient access hours.

John S. en

Grado:

Well kept, secure, clean facility. Staff was courteous and helpful. Would use again.

ULRIKE B. en

Grado:

Current staff friendly, clean. No issues

William Y. en

Grado:

n/a

Judith G. en

Grado:

First time renting a storage unit. All went as expected

Michael A. en

Grado:

Stephanie was an absolute pleasure to deal with. She should be considered a true asset to the Uhaul Company. Will rent a unit in the future from her without hesitation!

Kara R. en

Grado:

This storage unit was very nice and overall a great experience. Would definitely recommend.

Mark M. en

Grado:

Very good facility.

Jason b. en

Grado:

Friendly staff

DAVID A. en

Grado:

check out exp leaves a lot to be desired

TED C. en

Grado:

Worked well for my needs over the years. Convenient location.

David S. en

Grado:

I was told that if I came in 3/27 I wouldn’t be charged for another month. In fact my account was noted and the staff still said I was still to be charged. Poor service and delivery. Principle.

Justin D. en

Grado:

The only improvement would be to issue brand new gate cards each time as I had to swipe multiple times before the gate would open. My access card seemed to be issued to me as a used one.

JEFF D. en

Grado:

I have been a renter at this location for 13 years. The covered spaces were an upgrade but ever since then, service has steadily declined, while there have been constant, ridiculous price increases.

CHARLENE R. en

Grado:

questions were not answered or explained. there were terms and conditions that were added afterward that were not explained on the phone proof of homeowners insurance a round lock cash vs credit car

MARGARET S. en

Grado:

Good experience. No complaints.

Patrick O. en

Grado:

The young lady running the front desk was just a joy to talk to... She was very informative and helped the both of us make our decision to store our things there....

Robert K. en

Grado:

Excellent -We have used the storage for a couple years while relocating. No problems or surprises. Well one surprise when we were locked in after hours, but still Excellent.

FRANK B. en

Grado:

When trying to contact this facility staff phone calls almost always ended up at U-Haul call center. This made communication with the facility staff poor and frustrating.

MICHELLE K. en

Grado:

Prices kept going up was a bit too much.

Suzanne M. en

Grado:

I was so greatful that the young lady there helped me. She also showed me how the trailer should be hooked up and how to check brake fluid. The Uhaul that rented the trailer to me never showed me

Scott K. en

Grado:

I was extremely satisfied with my experience with uhaul on 31 mile road in Washington twp. Stephanie House went above and beyond getting me transportation at the last minute and was great to work wit

HENRY F. en

Grado:

Thank you

Mark K. en

Grado:

Best facility in the area. Will be back next year.

Geoffrey Z. en

Grado:

Very helpful! Thanks!

BILL D. en

Grado:

Every thing i needed

Mark U. en

Grado:

Would use again

CINDY D. en

Grado:

All of my boxes had mouse droppings in them!

NORMAN M. en

Grado:

ok

Annmarie M. en

Grado:

Very easy to work with.

Theresa K. en

Grado:

I had no problems in changing the date for our scheduled reservation. The person behind the desk when I went in was very professional, knowledgeable and arranged the change in date quickly.

Lorraine S. en

Grado:

Friendly and very helpful

Nancy M. en

Grado:

Stephanie was always available, kind and ready to help when we needed help.

Jessica F. en

Grado:

Very nice facility and helpful staff!

Richard P. en

Grado:

Stephanie you went the extra mile for us. Renting a truck that wasn't at your place, but you drove to where the truck was and helped us so much. Thank you

SCOTT H. en

Grado:

you got to greedy and over priced a parking spot

MARK A. en

Grado:

Before U-Haul purchased, I paid $27 / month. In the years since my rates have nearly tripled with a lesser space. The service, security, and amenities have not changed. U-Haul is too expensive.

DIANNA Y. en

Grado:

Very good service!

EUGENE N. en

Grado:

Enjoyed our experience with this U-Haul Storage Facility. Stephanie was always helpful.

Joerg H. en

Grado:

Paving is in dire need of repair!

Joseph D. en

Grado:

Staff was very courteous and the property was clean. I felt my vehicle was always safe there. When the time comes for storage again, i would go there. Priced competitively.

Randall R. en

Grado:

the no pro-rating charges on leaving is not a good rule, it puts the customer in a negative spot as far as future business. i do however thank the general mgr. for her help in resolving my issue.

Kent L. en

Grado:

Nice place

Dennis A. en

Grado:

Store manager was awesome, informative and friendly