Comentarios de los clientes para U-Haul Storage of Riverwest

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Storage of Riverwest

Clasificación general:

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nakema p. | First Impressions |
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I only used this storage because I was desperate and short on time. I was assigned a unit that was occupied and then given a upgraded unit but told I would have to pay the upgrade price after my first month even though the mistake made was not mine. Also I was told there would be a lock inside the unit but there was not. Very mediocre place and mediocre service.

Marcia M. | First Impressions |
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I found dead rodents in my storage area, I really don’t want to store my belongings there.

Mark B. | Online Move In |
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Entire process was easy. When I went to my unit, it was easy to gain access. I was a little surprise to see all the other units in my row with tags for non-payment of rent. Storage Wars!

TROY V. | Overall Experience |
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Excellent place!!!

chris h. | Overall Experience |
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They let someone other than myself to enter and remove my lock and place theirs on my unit... When i told them what happen. They would not cut off the lock.. So sad. Things of mine were missing.u Haul would not look at the tapes and i loss

david z. | Overall Experience |
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El cliente no dejó un comentario.

Candi C. | Online Move In |
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The first space was too small and hard to get into. Changed to larger one but it was taken, staff had to come to storage site to look for open one. Long wait and inconvenient.

PATRICK H. | Overall Experience |
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El cliente no dejó un comentario.

Virginia A. | Overall Experience |
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El cliente no dejó un comentario.

GAIL T. | First Impressions |
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The clerk that registered me was very informative and explained every thing great

Regina D. | Overall Experience |
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Even though the rent on my unit was due on the 29th and I moved out by the first they still made me pay a whole full month's rent for the facility

kai m. | Overall Experience |
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Your facility has problems with mice . I found dead mice in my belongings and mouse droppings all over .

marie p. | Online Move In |
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El cliente no dejó un comentario.

Jonathan W. | First Impressions |
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Overall bad experience. 1st time renting storage there. Staff was not welcoming or friendly. Facility was about a mile away at dead end of a pot-holed road. Had to go 5 mph with filled trailer. When we got there, there was a lock on the unit we rented. We are still not in the unit. We needed the trailer to load for our new home so went back to unload it. Got a call from u-haul while unloading but they did not leave message. Calling to cancel contact now.

debra g. | Overall Experience |
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You need to hire a lot of people do you have a good business and you need to hire more people it’s important to keep the flow going so people can get in and out as quickly as possible have a great day thank you for your time some of the storages are a little too high in price but overall you’re doing a great job

Shenena T. | First Impressions |
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Terrance, had excellent customer service and was very helpful and informative.

Virginia A. | First Impressions |
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Staff were very rude.

Tiara W. | Overall Experience |
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El cliente no dejó un comentario.

Charles D. | First Impressions |
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Always excellent and knowledgeable and extremely helpful service. Baki is a pleasure to do business with!

Martigo C. | First Impressions |
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No comments needed...clean and serviceable.

Mariah F. | Overall Experience |
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Horrible

Gloria C. | First Impressions |
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The girl that helped me have great customer service and I genuinely appreciate that. I will definitely come back to this location.

Connie-Shawan B. | First Impressions |
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The first unit was too small, the 2nd unit had items from the previous tenants, a small pool of water & droppings all over. We were told to move the items, which we did not, but got a different unit.

Ebony H. | Overall Experience |
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I had rat poop all over everything in the unit also they ate my kids wooden stands I had to throw them out had to really clean and sterilize all of my things and infant baby furniture took money

Valerie J. | Overall Experience |
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Nice facility but run very poorly. Still getting threatening letters about over due storage rent on a unit I don’t have! I’ve called, emailed and written letters to no avail.

felicia g. | Overall Experience |
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The storage was accessible when ever i needed it. The manager was nice and polite. It was clean.The bathroom was always clean.

antoinette d. | First Impressions |
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Customer services was bad and I didn’t like it no free Miles and I spent a lot of money

felicia g. | First Impressions |
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You guys were very nice and concerned about my circumstances. I appreciate how everyone treated me. Thank you

Terrell H. | First Impressions |
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The people that work at UR they treat you with respect

alex E. | Overall Experience |
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This facility is very well run and the people are very helpful.

Allison G. | First Impressions |
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Really satisfied!

patrick b. | Overall Experience |
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Thank you for your diligence.

Sonya Y. | Overall Experience |
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Some of my things got wet but overall it was ok

Vanaye K. | Overall Experience |
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The GM baki was so helpful and caring the whole year I used the storage facility east capital is the location to go to

Jashun M. | Overall Experience |
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Great experience!

Shcolby L. | First Impressions |
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The owner had such a great energy. He was so kind and helpful. I’ll be back for sure!

Norman B. | First Impressions |
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The U-Haul team was/are very proficient in not only customer service, but they also had/have genuine warmth in both characters and personalities. And a shoutout to Baki, who went above and beyond duty

gwen s. | Overall Experience |
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never had a chance to use my storage it but I feel it is a great place to do business with

marquita b. | First Impressions |
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She was awesome i love to business again

BETHANY S. | Overall Experience |
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Very professional workers.

maxine s. | Overall Experience |
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I had a wonderful experience and would not hesitate to recommend this U-Haul location to my friends and family. Excellent customer service and well-run facility.

brian m. | First Impressions |
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Great service

deahawanda h. | Overall Experience |
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I love the uhaul place. They were reasonable friendly and helpful and understanding. Also it was a safe secure place. Being there work in my favor and I’ll make the uhaul place my number one storage.

MARIO C. | Overall Experience |
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We are happy with the local U-Haul dealer but very unhappy with the national U-Haul reservation and customer service. Our business will NEVER rent a U-Haul truck again.

Brandi G. | Reservation |
Clasificación:

Didn't get it

Paul F. | Reservation |
Clasificación:

I didn't go with this storage place .

Melissa L. | Reservation |
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There was difficulty with auto pay. I confirmed thru uhaul chat that auto pay was set up. I replied to an email from 750031_GM@uhaul.com stating autopay was set up I got a lien notice 2 weeks later.

GREG K. | Reservation |
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Overall happy with condition and cleanliness of 10 x 10 x 8 inside unit. Had difficulty following up on reservation. Customer service seemed to have a hard time finding order which made me nervous

evelyn a. | Overall Experience |
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The office ibelieve to be ok haven't moved out yet. The facility well there are times needed to call for help cause could not get in and at those times i incounted rude employees checking the place ou

No se han enviado comentarios para esta ubicación.

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