Customer Reviews for U-Haul Storage of Olympia

4,656 comentarios

2516 4th Ave E   Olympia, WA 98506

(360) 943-4511

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(360) 943-4511

2516 4th Ave E
Olympia, WA 98506

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
5.0

A great experience. Very easy!!

Warren D. 
Clasificación:
5.0

I appreciate Danielle's care in helping me as I was working through a tough situation.

marisha a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marisha A. 
Clasificación:
5.0

The customer service was great. Thank you.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELSA MARIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget B. 
Clasificación:
5.0

Busy and friendly and good handling of multiple people checking in Well organized!

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER DAWN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
4.0

please check the tires on the trailers. they needed to be balanced. the trailer tailgate fell down and we were able to stop quickly before we got on the freeway and tied it up with a strap we carried. we returned to U-Haul and were given another trailer. No problems after that except bumping trailer tires. We are glad we had a strap with us. Your staff is very friendly and helpful and were quick to fix the problems.

ROBERT S. 
Clasificación:
5.0

The woman who helped me was marvelous.

ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN P. 
Clasificación:
3.0

Staff was overwhelmed with drop offs, but to their credit it appeared they called in extra help.

BRIAN P. 
Clasificación:
5.0

We are very pleased with the staff here. Super knowledgeable and friendly.

RICHARD M. 
Clasificación:
5.0

Gas was at 1/4 tank so that's where I left it.

DALE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salah Mke J. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIARA JASAI-SHAR G. 
Clasificación:
2.0

Quit the false advertising and tell customers up front it will be $120 instead of $20 and if u want a hand truck or straps to hold it upright or anything else it will be more money. I feel like I got royally screwed to pay so much for 2 hours of truck use to haul furniture from one side of Tumwater to the other.

JASON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bart R. 
Clasificación:
5.0

Very friendly, efficient, flexible, and professional customer service.

KATHLEEN G. 
Clasificación:
5.0

Fix the website, its horrible and a waste of time

PHILIP W. 
Clasificación:
3.0

Charged again a month after returning storage box. Awaiting refund

Stephen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN H. 
Clasificación:
1.0

We chose this location since it was closer to where we were picking up things (Lacey). I didn't know we had to drop off at the same place we picked up since my original reservation was to pick up and drop off in Rochester. They person that changed our reservation didn't tell me I had to drop off at the pickup location. I called the location after seeing online that my drop off location had to be there, I asked if we can drop off in Rochester instead since my baby was super fussy and it's a 45 minute drive in the scary conditions. The guy that answered the phone just straight up said no and that I had to since there were other rentals after me. We went to drop off and there were at least 3 other 10ft trucks still there that could've been used. Plus it was New Year's Eve. And when my husband drove by the next day…it was still there. The guy had zero remorse and i had to spend an extra 40 miles on an empty truck because it wasn't disclosed to me that I had to drop off at the pickup location. Even though my original reservation was to drop off in Rochester. I ALWAYS use uhaul and I always have great service. This guy was an ass and I won't rent from this location again.

Shayla H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONG L. 
Clasificación:
5.0

The young woman, I think her name is Madie, who helped me was great, very kind and understanding!

VERA W. 
Clasificación:
5.0

THANK YOU for your flexibility and genuine desire to make things work for me. I am very appreciative of the above and beyond customer service--you made a stressful move better!

Nora H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arlene O.  |  First Impressions 
Clasificación:
5.0

We had 4 inches of new snow and temps in the 20s. Paperwork processed quickly, but the 17 foot truck rear door was frozen shut (took U-Haul about 15 minutes to open) and the only way into the cab was through the passenger door because the door seal was frozen (it took me about 5 minutes open). After entering cab I was then able to open driver door, not surprising given the PNW weather. Vehicle worked as expected and 22 mile move went without any vehicle issues. Would rent from U-Haul again.

Loran D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE JOSEPH C. 
Clasificación:
5.0

Your people working this Christmas Holiday time where happy accommodating and concerned for me as a person! I appreciate all whom I encountered! Thank you. May you have a happy new year!

Kris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie I. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANT GRAY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron S. 
Clasificación:
4.0

El cliente no dejó un comentario.

cheksea B. 
Clasificación:
3.0

Uhaul consistently nickel and dimes you on every single thing. It's upsell after upsell and doing it online means you constantly have to be watching everything or else uhaul will just start adding things to your purchase without you choosing them. It's horrible and sneaky and bad, dishonest business. Uhaul is always my absolutely last resort and I trust this company about as far as I can throw one of your trucks.

Never N. 
Clasificación:
5.0

Thanks for being flexible. I initially reserved a trailer that was too small. Your rep was very helpful a d swapped it out for the right size.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Monte S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy L. 
Clasificación:
5.0

The Uhaul was leaking inside so my stuff got wet. The Uhaul representative was very nice and gave me a discount when I showed her the photos and inside the truck where it was leaking.

Samantha F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM S. 
Clasificación:
5.0

Staff was excellent. Truck had a leak, so I got water dripped on me while driving, which is just inconvenient. Pamphlet with drop off instructions should specify that when dropping off online, complete entire thing BEFORE turning in the keys.

DANAE MICHELLE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

michaelene P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita O. 
Clasificación:
4.0

Very friendly and accommodating.

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEWART LYNN M. 
Clasificación:
2.0

Long blond hair was very court reminding me to keep 6 foot distance yet did not wear her mask. Don't know how you are supposed to.move furniture to large storage (upstairs) with no elevator. Perhaps you should warn potential renters before you rent to them.

Richard J.  |  Overall Experience 
Clasificación:
5.0

Nothing I can really think of. The entire experience is always top-notch at this location! U-Haul Storage en Olympia 2516 4th Ave E Olympia, WA 98506 Bethia/Batcatkitty

BETHIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALCOLM DOUGLAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah R. 
Clasificación:
5.0

No issues

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
1.0

The worst experience ever.

docc H. 
Clasificación:
5.0

This location is my favorite. The staff are supportive and friendly.

THOMAS A. 
Clasificación:
5.0

Great customer service-fast & efficient

DONALD S. 
Clasificación:
5.0

they were able to drop off as requested

KIM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teague P. 
Clasificación:
4.0

Staff was friendly and helpful. 26' truck was clean. Driver's seat is broken and very uncomfortable. Although we drove less than 15 miles, it took 5 gallons of gas ($25) to return tank to previous level…mileage of less than 3 miles per gallon is unacceptable.

ROBERT H. 
Clasificación:
5.0

Great customer service!

ALLISON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDICE A. 
Clasificación:
5.0

Great experience. Really appreciated how friendly and efficient the staff are. Looking forward to renting from this location again.

Nick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell V. 
Clasificación:
5.0

Very professional. Quick and efficient check out and drop off. Helpful staff.

CURTIS B. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY O. 
Clasificación:
4.0

Some employees apparently are not familiar with the mobile check-in and checkout procedure. I have been pestered by employees to do stuff that I don't have to do when I use the 24/7 application.

CHRISTINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNETTE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLORENCIO G. 
Clasificación:
5.0

THe ONLY place i will gp

Daniel M. 
Clasificación:
5.0

Absolutely nothing. Just keep doing what you are doing. I would definitely recommend these folks to all my friends.

THOMAS LEE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael U. 
Clasificación:
3.0

We live on the West Side of Olympia. That is to far for us to travel, when we need a truck. Is there a closer place for us to get a truck?

Coralie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFANI K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bret G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn C. 
Clasificación:
3.0

Please indicate that online quotes are not met at the in person desk transactions

HALEY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL T. 
Clasificación:
4.0

It's all good

Craig S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea U. 
Clasificación:
5.0

I can beat your prices but you have the best equipment and service and no “ surprises”. That's why I use you guys

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Fast & efficient. Had my trailer hooked up & ready to go in 15 minutes. After hoots drop off was great as well.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tavi G.  |  Overall Experience 
Clasificación:
5.0

Staff are very courteous, knowledgeable, very informative, professional. Went out of their way to keep me satisfied.

Mark T.  |  First Impressions 
Clasificación:
4.0

I would have liked it more if the storage was accessible after office closes, it would have made my trip much faster and easier, on me and my wife. i also would have saved us money in the long run.

Eric M.  |  Overall Experience 
Clasificación:
4.0

Staff was amazing and facility is clean with bay door access. Only negative is in the design. Dont know who thought that stairs in a storage facility was a good idea.樂

scott m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRITTANYR C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn C.  |  First Impressions 
Clasificación:
5.0

This was a complex move. I rented a trailer a van and a storage unit at my destination in another state. Excellent efficient service despite being quite busy at both ends of my trip.

VIVIAN S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria S.  |  First Impressions 
Clasificación:
5.0

Staff was super friendly and helped check me in so that I would be able to store my belongings

Cynthia C.  |  Online Move In 
Clasificación:
5.0

I didn't expect it to go as smooth and as easy as it did. We were very pleased and would recommend it to anyone looking for storage.

douglas d.  |  First Impressions 
Clasificación:
5.0

The online check-in worked!!! No problems. I rented unit 2 hours before moving in and everything worked.

ISAAC D.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen L.  |  Online Move In 
Clasificación:
1.0

Olympia location great. Uhaul in general horrible. Was quoted 20$ a day extra then got told it's 40$. Told my free storage is at one location was told they don't participate and had to move to another

JEFFREY O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de contenedor U-Box
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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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