Customer Reviews for U-Haul Storage of North Lynnwood

5,484 comentarios

14429 Hwy 99   Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

(425) 741-8568

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(425) 741-8568

14429 Hwy 99
Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I will only use your facility when i have items to be moved

loren j.  |  Overall Experience 
Clasificación:
4.0

The only negative comment I would have to say the inside of each unit is so dark, it would be nice to have some lighting

Sheila m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCES B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EVALISA D.  |  First Impressions 
Clasificación:
4.0

There was a long line and only 1 person working. When I went to see my storage unit, there was no lock and had to wait in line again. The than that, the person working was very nice and friendly.

Minna N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KING E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER O.  |  Overall Experience 
Clasificación:
4.0

Aside from the inconvenience of not being able to change my bill payment date without 2 consecutive payments on one day, everything was about as expected with this storage facility.

christopher c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

loren j.  |  First Impressions 
Clasificación:
5.0

It was a place that I would use again with no hesitation. Thank you everyone involved at U-Haul

DOMINIC W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela M.  |  Overall Experience 
Clasificación:
4.0

Easy move in experience; carts were helpful however there were issues when one or two customers had all 10 carts in use preventing other customers moving from using them.

Shannon C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT W.  |  Online Move In 
Clasificación:
4.0

Thank you, I will use them again.

Cherrise M.  |  Overall Experience 
Clasificación:
3.0

Last week we tried to go and haul some stuff out they had two large U-Haul‘s in the parking spots where the loading and unloading of the storages were they would not move them out of the way so we had to wait to get out of there for the next week.

ROBERT T.  |  Overall Experience 
Clasificación:
5.0

We moved out the 1st we received notice email our acct same day due was debited for whole month we explained this to the mgr she was so helpful! refunded our acct customer service was awesome friendly definitely use this facility in future!

Kim N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James O.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Bartel B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Giovanni R.  |  Overall Experience 
Clasificación:
1.0

You raised rates on me, I took my stuff and moved elsewhere

Eugene F.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and quickly fixed a small snafu. Guy with the owner shirt was a bit grumpy.

Todd H.  |  First Impressions 
Clasificación:
5.0

I wouldn't store my goods anywhere else . . .

Craig K.  |  Overall Experience 
Clasificación:
5.0

Thank you. Matt and Jade... You are both AMAZING.

TRACY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim W.  |  Overall Experience 
Clasificación:
3.0

Good facility but I moved my items to a facility that was just as nice and was a 3rd of the price.

Kevin G.  |  Overall Experience 
Clasificación:
3.0

Gave us wrong info on Uhaul process of keeping truck an extra night

Tracey S.  |  Overall Experience 
Clasificación:
5.0

Matt, the manager, was incredibly helpful throughout my time working with the lynwood location. Very much appreciate his help going above and beyond to make my situation a little bit better (had a uhaul stolen).

Christopher K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett N.  |  Overall Experience 
Clasificación:
5.0

Super helpful staff, very clean facility.

Christopher K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C.  |  First Impressions 
Clasificación:
3.0

Jade Harris has been amazing with every encounter and customer call. You need to get rid of the other staff and hire more people like her and have her train your management staff . The other staff were terrible. Aan who checked in the Williams truck yesterday was also amazing and very friendly, fast and helpful.

TRACY W.  |  First Impressions 
Clasificación:
1.0

Changing policy on me after a couple of years of renting trucks and storage units without warning and with an attitude! A couple of the staff including the manager don't have average social skills and attitude when it comes to having a normal conversation and respect . It's like you are in the "hood " kind of place.

RAYMOND H.  |  Overall Experience 
Clasificación:
3.0

Slow elevator. Some staff rude. Jade Harrison was the nicest, kindest most efficient. She deserves an A+++. Thank you Jade.

TRACY W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie B.  |  Overall Experience 
Clasificación:
5.0

I had a great experience with this U-Haul location. Everything was always clean and bright. The staff were friendly and helpful, including the Manager Matt Sun who helped me through a number if situations I had by being flexible and willing to work with me. They also had patience and understanding working through the difficulties with COVID-19. I highly recommend this U-Haul Storage location!

CAMERON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M.  |  Overall Experience 
Clasificación:
3.0

I did not like the pipe that went around the dock. it created a lot of extra work, and effort.

PAUL V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlon P.  |  First Impressions 
Clasificación:
2.0

I liked how easy it was to rent a unit online, but the instructions as to how to get in weren't very clear and the place smelled like urine and some other chemical. I couldn't leave my stuff there for fear of that stuff getting into my things, especially the smell.

Michelle V.  |  Online Move In 
Clasificación:
5.0

Staff was very helpful and helped my get a second unit when the first was too small

noelle a.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Muriele R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie K.  |  First Impressions 
Clasificación:
5.0

Jade and Phillip went above and beyond to help solve our problems.

Dave I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JENNAHREDEL B.  |  Overall Experience 
Clasificación:
5.0

Great staff.

Michelle D.  |  Overall Experience 
Clasificación:
5.0

The Lynnwood location (14429 Hwy 99) was awesome! This place is clean, carts are in good condition and access to the facility was convenient. The best experience I ever had with storage places.

Kertulilli S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason C.  |  First Impressions 
Clasificación:
5.0

I have always found the staff ti be friendly, helpful Nd accommodating. I would business. recommend this buisness.

MOLLIE (MARY) K.  |  First Impressions 
Clasificación:
5.0

The owner is super friendly and always very helpful. Recommended!

Vija G.  |  Overall Experience 
Clasificación:
5.0

We had a wonderful experience using us this facility. The staff was always nice and helpful, the facility was also very clean and tidy, and the layout made loading and unloading super easy!

Savannah L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D.  |  First Impressions 
Clasificación:
5.0

Matt was very polite and helpful. My situation was complicated and he resolved it quickly and effectively.

William Harper W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley B.  |  Overall Experience 
Clasificación:
1.0

rude customer service long waits not fun

JACQUELINE M.  |  Overall Experience 
Clasificación:
1.0

I booked a large storage space online and confirmed it with the Uhall corporate office. However, when I arrived at the facility, They not only did not have my reservation, they didn't even have any large storage spaces available. The counter rep was rude and did not offer any help. As a result, I was forced to get a small space to unload my current truck, but was unable to continue my move. I was then forced to get a space as Public Storage, and in effect had to have two storage facilities for 2 months. Terrible coordination with the Uhall corporate reservation system and poor customer service. I will never use Uhall again as Public Storage was cheaper and more professional

William Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rachel f.  |  Overall Experience 
Clasificación:
4.0

Access should be 24 hours; not after I've been a customer for a long period of time. I was granted access right before 10pm and then locked out afterwards.. quite problematic Owner helped me back trailer in and was very helpful.

Steve B.  |  First Impressions 
Clasificación:
1.0

We drove in a Uhaul truck for 9 hours for this move. As time was getting tight, we called the office to understand how we could get into our unit If we arrived after hours. We were told that they couldn't help us and that we needed to go online. We skipped all other stops and arrived at 4:57 - three minutes before the office closed. As I walked in the office manager told one Employees to lock the door before anyone else came in. Then he proceeded to tell me that he could not help me and that I needed so go online. I stood in front of the man and stumbled through the online experience. I received my access code and went outdoors to the keypad. The code did not work. I went back to the office and knocked on the door. I told the manager that the code wasn't working. He told me that there was nothing he could do and that rather than using my security code, I could just wait until one of the others moving in opened the door. He said that without the security code at the front door, and alarm would go off when I opened our unit, but to just ignore that - it would go off in 10 seconds. The only person at this location who helped was Jade. After the day manager left, she came out and helped us with the security code and gave us their cell number for text questions. I have security concerns about this location. Your office manager is a very poor representation of the company. He is a deterrent and I would warn people to use one of the many other storage options in the area.

Leah S.  |  Online Move In 
Clasificación:
5.0

Everyone had a mask on, felt safe, hand carts super helpful

Colleen W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Yolanda C.  |  Overall Experience 
Clasificación:
5.0

Great job, keep it up.

Patience L.  |  Overall Experience 
Clasificación:
4.0

I would like to thank the staff for always being attentive. Always friendly and helpful. My experience has been great and I will recommend to anyone.

Brenda L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jarrett R.  |  Overall Experience 
Clasificación:
5.0

Matt and his team do an amazing job. He looked out for me and went above and beyond. Great team!!!!

John B.  |  Overall Experience 
Clasificación:
5.0

Matt Sun is doing a great job.

Stephen S.  |  First Impressions 
Clasificación:
1.0

To rent the truck I was required to provide another contact. Ridiculous Then my confirmed reservation for a 10x10 unit was not available. Staff was rude and said reservations mean nothing. I was forced to settle for a small unit. Terrible service

William Y.  |  First Impressions 
Clasificación:
2.0

We were helped by a manager at the facility. He was very helpful but we ran into problems with a unit that was locked that shouldn't be. He said he would give us a month free because of the Hassle. But at the end of our visit I realized that he didn't know what he was doing ( not to mention also on prescription drugs because of a surgery and at work...). He could not finish our transition that day for some reason and said that I would get a call the next day to finish the transaction and it will be all set. I never got a call. I have a busy schedule so this is not something that is top of my priority. He said he would get it fixed for me and yet he never did. A week passed and I didn't get a call so when I had time I would call into the store but no one would ever pick up. My boyfriend tried calling as well and would be sent to an external number. We then received late fee because we didn't pay our bill but that wasn't our fault. The only reason we got this issue solved was because we drove all the way back to the uhaul store and talked with the guy who was supposed to fix this issue weeks ago! This was the worst customer service I have ever experience. First off, your employees should not be working if they are on medication and supposed to be home recovering. He probably messed this whole situation up because he wasn't thinking straight. This has been a very poor experience. I am upset that I could not even get ahold of a single employee who works at this location on the phone, I had to drive all the way back when I was told I wouldn't have to and it would be worked out. I am very very disappointed and do not see myself recommending this location to anyone I know. I have never had this bad of customer service at any other uhaul location.

Robbiann B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aphectia T.  |  First Impressions 
Clasificación:
3.0

Having to earn the trust over the first several months, as stated by the friendly staff, to gain the "priviledge" of 24hr access (as advertised, ironically) was a testament of the #U-Haul corporations lack of belief in the herd values of the community. I'm a swing shift employee and found it rather irritating that, due to #U-Haul and their view of this community, I have to earn 24hr access, on an unknown scale of trust. The rates are... OK at best. The employee I dealt with was a very good person and helpful. *They will treat the space as if 12' in ceiling height is useable space.. just saying.

Jonathon P.  |  First Impressions 
Clasificación:
5.0

Desk clerk was wonderful, very helpful and friendly!

Christina T.  |  First Impressions 
Clasificación:
5.0

As compared to the facility in Sacramento where we started, this place is wonderful! The building is clean & well-equipped. The staff couldn't have been more helpful and we appreciate their service.

Bruce C.  |  First Impressions 
Clasificación:
4.0

Well done again, U-Haul! I have rented storage space here twice in the past 10 years and each time the service has been superior. Yea, team!

mary ann j.  |  First Impressions 
Clasificación:
4.0

Very nice and helpful

Brenda L.  |  First Impressions 
Clasificación:
5.0

Michael was very helpful guiding me through the paperwork process and providing me with the essentials I needed. Friendly staff, clean facility, reasonable price.

SUE ANN M.  |  First Impressions 
Clasificación:
5.0

The lynwood washington storage make me feel very safe and secure. The staff are very friendly and helpful and very professional. I recommend them every time I can, and will continue to do so.

Eleanor C.  |  First Impressions 
Clasificación:
4.0

My reservations experience on the phone with Raul was awesome. When I got to the store, the number of the unit rented was not the one marked in the map and I had to figure that out. Not good CS

Diane G.  |  First Impressions 
Clasificación:
1.0

I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

Birna R.  |  First Impressions 
Clasificación:
1.0

When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Christopher L.  |  First Impressions 
Clasificación:
1.0

Poor unprofessional & didn’t know what was going on w/ the units on property Rented 2 units that were already rented to someone else very time consuming for not only me but others with me helping

Nicole P.  |  First Impressions 
Clasificación:
5.0

👍

Brandon R.  |  First Impressions 
Clasificación:
4.0

N/C

Glenwood J. | Reservación
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