Comentarios del cliente para U-Haul Storage of North Lynnwood

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage of North Lynnwood

Grado total:

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ROGER B. en

Grado:

Great Experience. Very easy to work with. Good people!

Jon B. en

Grado:

El cliente no dejó un comentario.

Maureen O. en

Grado:

Customer service was awesome. Truck ready on time. Turned back a bit of a computer glitch. But fixed right away. Definitely will use this handy location again due to a great team here!

Robert S. en

Grado:

Very good location, easy to find. Excellent staff, well maintained vehicles.

Tracy S. en

Grado:

The 2 staff that I encountered were very patient, friendly, and helpful. Only complaint would be the location.

Robert H. en

Grado:

Reservation, service and pickup went very well. No other suggestions

Josette W. en

Grado:

I was told that if I dropped off the truck in Seattle I would be getting the truck for $56 instead of $106 but when I got there the man assisting me was rude when I was double checking and then later gave me a number I could call after I dropped it off in Seattle so that I could get the rate I was told. I called the number and the woman said it was not put into my reservation to drop it off in Seattle so i had to drop it off in Renton and the amount I was told would be charged. However it was not. I had asked multiple times if it was entered correctly when I got the truck and now I’m paying $50 more than I was said to pay. I’ve heard from other friends about having this issue and I will not be using U-Haul again.

Richard L. en

Grado:

Customer service at return was terrible.

Brenda L. en

Grado:

Very nice and helpful

Victor C. en

Grado:

I was told the van had a full tank of gas. When I filled the tank before returning, it took over 3 gallons and I only drove 15 miles. I don't think a cargo van only gets 5 miles to the gallon, so obviously the tank was not full. I was told no refunds on gas. Sounds like a scam to me.

Frank W. en

Grado:

This was the second time I've had the same lot man, whose name I didn't catch. Wanted to let you all know that he has done an excellent and efficient job getting the trailer hooked up and checked out for safety. His instructions were very clear, and I was ready to haul within ~ 5 minutes of backing into position for hookup. Please give that man a raise!.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Sean S. en

Grado:

Jade was great! Thank you.

Gary C. en

Grado:

I am a frequent renter, rent the same type of trailer with the same tow vehicle each time. Service is good, but the computer apparently doesn't remember or track this, so I go through the whole rental approval procedure each time.

Charles T. en

Grado:

El cliente no dejó un comentario.

Sandra B. en

Grado:

El cliente no dejó un comentario.

donald c. en

Grado:

Excellent service highly recommended

donald c. en

Grado:

Everything was excellent especially the staff I would highly recommend and use again.

Kathleen O. en

Grado:

El cliente no dejó un comentario.

Roger R. en

Grado:

El cliente no dejó un comentario.

Cyndy-Jo R. en

Grado:

El cliente no dejó un comentario.

SUE ANN M. en

Grado:

Michael was very helpful guiding me through the paperwork process and providing me with the essentials I needed. Friendly staff, clean facility, reasonable price.

James M. en

Grado:

no place to park and store was cluttered with stuff. Like a maze to force you to walk by the products.

Dale G. en

Grado:

El cliente no dejó un comentario.

Scott F. en

Grado:

El cliente no dejó un comentario.

DOUGLAS G. en

Grado:

El cliente no dejó un comentario.

Peter L. en

Grado:

El cliente no dejó un comentario.

Shuguang P. en

Grado:

Poor customer service! Would not recommend this location to anyone

Victoria H. en

Grado:

El cliente no dejó un comentario.

Sooha L. en

Grado:

In moving, sometimes it takes more time than expected to move stuff and there might be a change of a plan so it would be nice if the truck is available 24 hours or at least 8 hours. It would be nice if the staff members suggest more efficient way to rent a truck or save money for customers because I ended up spending a lot more money than I expected. I had some issues on my moving day because I had reserved a truck beforehand but 4 hour reservation was not enough and someone else lined up for the truck next. They had me return the truck and said there is one available at another location but when I got there the staff said there is nothing available. Thankfully, the staff canceled the next person who was lined up next because they only reserved it an hour ago compared to my reservation having been 2 days ago. I feel thankful that it worked out and the staff who helped me. But, I think it would've been better experience if the assistance was more efficient.

Amy B. en

Grado:

El cliente no dejó un comentario.

Marc S. en

Grado:

El cliente no dejó un comentario.

CHRIS L. en

Grado:

El cliente no dejó un comentario.

Breanna D. en

Grado:

Loading dock a joke only 6 spots and employees park there. Staff not very friendly made me feel dumb with questions I had. Not convenient. Online storage space said street level. Wasted $145...

Melody S. en

Grado:

Very helpful and friendly staff. I will definitely recommend this location to others.

Eleanor C. en

Grado:

The lynwood washington storage make me feel very safe and secure. The staff are very friendly and helpful and very professional. I recommend them every time I can, and will continue to do so.

Kimberly H. en

Grado:

The facility was very accommodating. There was a huge scheduling mix up, but a scheduling manager took good care of me and was able to find something that I could use at the Lynnwood facility. Lynnwood was quick to check in. Whaen I returned the van there was a little hiccup where the notes from earlier were deleted but the representative reached out and got it handled. Overall today's entire experience put me behind a couple of hours but Uhaul did what they could to get things taken care of. Thank you

Randolph R. en

Grado:

El cliente no dejó un comentario.

Wiliam L. en

Grado:

👍 great people there to give you service and friendly folks !

Susan J. en

Grado:

Hours flexibility

Scott B. en

Grado:

Very helpful!!

Patrick N. en

Grado:

Truck smelled like mary Jane a little, other than that very nice ride! Your staff was amazing!!

Diane G. en

Grado:

My reservations experience on the phone with Raul was awesome. When I got to the store, the number of the unit rented was not the one marked in the map and I had to figure that out. Not good CS

Rich R. en

Grado:

Excellent experience. All the staff we interacted with were helpful and professional.

Barbara L. en

Grado:

when I really needed a place for my deceased mothers things. U Haul was the place. Thank you

BENITO E. en

Grado:

ONE OF THE EMPLOYEES HAS MANNERS TO TALK TO CUSTOMERS. AND DO NOT HAVE SUFFICIENT PARKING

Kevin P. en

Grado:

Do not even deserve a one star many problems has happened. But yet I still recommend people to go there staff is poorly as well but by been sarcastically nice is doesn’t help Treating me like stupid.

Breanna D. en

Grado:

Loading and unloading zone is a joke. 6 spots to unload with 4 levels of storage. Only 3 small carts available to move items through. Overall canceling the storage. Very dissatisfied

Barbara S. en

Grado:

I still need a receipt of cancellation of my storage to assure that I won't be billed beyond my days of use. Thank you. sealady76@gmail.com

BRIAN S. en

Grado:

My two complaints are that the rent went up more often than I liked, and you could not reach the local location via phone. It always forwarded to a national call center

Angela D. en

Grado:

The location was busy but the staff did their best to help everyone in a timely manner. They were also helpful with accommodating our need for a larger storage unit than planned. Thanks!!

Barbara S. en

Grado:

All staff were friendly and helpful.

Birna R. en

Grado:

I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

James D. en

Grado:

Besides the crowded parking everything else worked out fine.

Edmundo G. en

Grado:

Good people exellent service

James D. en

Grado:

The staff was very accommodating and quick to attend to customer’s needs.

Heaven O. en

Grado:

Rude unprofessional staff

Charlene B. en

Grado:

The staff there is excellent, with as busy as they were every time I was there they were courteous, kind and professional even under pressure. I can't thank them enough for their professionalism.

THOMAS P. en

Grado:

Absolutely a great experience with U-Haul of North Lynnwood.

Anita C. en

Grado:

Very convenient, good service

Anita C. en

Grado:

Found new smaller space nearby, easy to move. Thankyou

BLAKE C. en

Grado:

Was charged for two days when i had it two hours. day three of calling to get my money back. total bill was 99$. had truck 2 hours and drove 5 miles total. wont be back.

Stanley G. en

Grado:

Professional,informative

Raechel R. en

Grado:

Horrible service from the start to the finish. Lost my UBox briefly when I first arrived at the location. Ended with finding flea like bugs in my unit so that's pretty cool. No one seems to care

Sean L. en

Grado:

The normal access hours for storage could be longer inline with other facilities. 10pm normally. The alarm that sounds throughout facility periodically is downright dangerous. Affects my Tinnitus.

Kevin B. en

Grado:

The staff was always helpful and friendly.

DAVID C. en

Grado:

Facility is great staff is great and very helpful...

Jesse J. en

Grado:

Easy to pay from a distance but hard to contact managers/staff and phone numbers always get rerouted to customer service center off site. Hard to get a call back. Otherwise staff is friendly/helpful.

Christopher L. en

Grado:

When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Nicole P. en

Grado:

Poor unprofessional & didn’t know what was going on w/ the units on property Rented 2 units that were already rented to someone else very time consuming for not only me but others with me helping

Steve h. en

Grado:

Everybody there was very friendly and helpful but wish there was more customer parking

MICHAEL L. en

Grado:

Staff was always ready to help and meet all oor needs big or small.

Latera O. en

Grado:

The gentleman had a colorful personality. He was very knowledgeable of your services.

Seisuke K. en

Grado:

The hours could be a little longer

David D. en

Grado:

Great service and location.

Patrick D. en

Grado:

My experience was good and the folks here were friendly and helpful...

JENNIFER M. en

Grado:

The employees are very professional, and all areas very clean. The carts are very helpful. The only thing I think needs improvement is they need more parking spaces.

James S. en

Grado:

Nation wide uhaul is a finely tuned machine for a pleasurable moving experience

Brady B. en

Grado:

facility very nice, people are friendly, there are disconnects that exist that need worked out..

Donna R. en

Grado:

Staff was friendly and helpful.

georgianna v. en

Grado:

Great and friendly service

Terry M. en

Grado:

The wiper blades were horrible and the heater fan made a shrieking loud noise. Wiper blade should always be replaced. Not to do so is a dereliction. Mid-winter they should be inspected. Safety First.

LYDIA F. en

Grado:

Locked out of my storage unit twice. Manager will not return calls and they will force you into purchasing things.

LUKE L. en

Grado:

The gentleman that helped us was very polite, and helpful.

Rickie P. en

Grado:

Justin Ulrich was very professional but the day before that Christopher Guatemala was very rude to me and my wife and slammed your door into me because I was trying to hear his conversation about me

Willie G. en

Grado:

My family and I use U-Haul often, and are always satisfied. The staff are great, and their customer service skills are excellent. We are very happy with U-haul.

Danial J. en

Grado:

Seemed to be an issue with the card reader. Had to slide card in opposite direction than stated on reader. Sometimes had to slide card a couple times for access.

Jeremy N. en

Grado:

The facility owner and staff were friendly, knowledgeable and very helpful. The building was very clean and well maintained. I look forward to future business here.

Kelly L. en

Grado:

.

Amanda T. en

Grado:

The facility charged me a fee when I have never even been to the facility could not reach a customer service rep to fix the situation

Gene L. en

Grado:

Great facility! Very clean and well maintained. Very friendly and helpful staff. Well, one of them is somewhat unpleasant, but the rest are great.

Manuel A. en

Grado:

Great customer service.

lacey k. en

Grado:

I was very pleased with facilities

Brandon R. en

Grado:

👍

David G. en

Grado:

I moved out due to price only. The price increases were too much, plus I did not need such a large storage space. The staff were excellent, very friendly towards me and the area kept super clean.

Patricia E. en

Grado:

Later evening hours would've been nice.

Terry M. en

Grado:

I have used UHaul many times for long and short haul. Never have used your storage before. Your staff yesterday was very competent and pleasant and professional.Trailer door latch needed adjusting.

Cori P. en

Grado:

Great and convenient storage, office could use one more counter worker as there are usually more customers than staff. Otherwise very good facility. Cory C.

hector s. en

Grado:

It was too close to closing so they said too late to come in. I am going elsewhere. One place is cheaper although further but they really want my business and I’ll get a month free. Good luck to you.

Edward K. en

Grado:

For our final month we paid a full month and moved a week later. After paying tens of thousands of $$ over the past year(3 big units, 2 xcountry trucks) it would have been nice to have been prorated.

JACOB D. en

Grado:

Very prompt and helpful

Loretta O. en

Grado:

...

Richard W. en

Grado:

Place was great.

dominique J. en

Grado:

Aside from 1 employee who was a complete jerk everyone else had gone above and beyond for service and understanding. Would have done 5* if it wasnt for that one employee

MELVYN P. en

Grado:

This storage facility is very clean and the staff is helpful and accommodating. It has an ample supply of carts and hand trucks to assist you with your storage needs Including restrooms on each floor

MISTY h. en

Grado:

It was a pleasure storing my items here. They always felt safely secured.

Joseph P. en

Grado:

Very secure and clean. thank you

Shantelle D. en

Grado:

Quick service

ISAIAH G. en

Grado:

I had a wonderful experience working with the Lynnwood U-Haul. The location was always clean, and the staff was friendly every time I interacted with them.

DESIREE W. en

Grado:

I ended up canceling my reservation at Uhaul Because i received a call stating I would have to pickup truck in Mt Vernon. Completely unacceptable. I went with Penske! They were 5 star all the way.

Saied H. en

Grado:

It well exceeded my expectation and was much better that other storage facilities that I had seen. Very excellent service and helpful staffs.

GREGORY H. en

Grado:

Was a little rocky at first with the billings but put it on auto pay and it went great..thanks!!

Debra T. en

Grado:

Was told no storage unit when tried to call to cancel

Rina C. en

Grado:

One of the best, most well maintained locations I've seen!

Glenwood J. en

Grado:

N/A

Christina L. en

Grado:

The two individuals who assisted me with checking in and getting set up with my storage unit were prompt, kind, and efficient.

rebina e. en

Grado:

Nice and clean,Great Customer Service

Raechel R. en

Grado:

Poor customer service, no one has any idea what’s going on, so many different answers from different people. Took 4 days to get my U box delivered from the Everett location. Waste of my time

Eileen V. en

Grado:

The staff id friendly helpful and knowledgeable. The facility is clean and well lit and well maintained. I highly recommend this facility!

Patricia G. en

Grado:

Nice, neat and clean!

diane Y. en

Grado:

Very convenient, nice people.

Craig K. en

Grado:

U-Haul is the most accessible & secure storage facility I have experienced. Thank you for your wonderful local facility here in Lynnwood . . .

WILLIAM C. en

Grado:

Like it

Amethyst F. en

Grado:

Access hours were the only inconvenience. Customer service was fantastic, employees very personable and helpful. I hope they're making a good living wage.

JOE L. en

Grado:

We rented 4 units all tol. 2 in N Lynnwood & 2 more in Smokey Point. All 4 units were clean and well maintained. We also rented 3 large trucks and 1 trailer. Our move was from Yakima, to Marysville.

Nia C. en

Grado:

Everything was good until the move out. The elevator stopped working and we were told we couldn't use the stairs. My movers were flexible and didn't charge me extra for this, but it was frustrating.

TRAVIS W. en

Grado:

The access hours are limited which is difficult. My other storage that I still have with public storage stays open hours later.

STEPHEN D. en

Grado:

I found the staff here to be rude at almost every interaction along with most of the staff not very knowledgeable. Last thing to note is it seemed like I always had to go out and track down employees

Gregory D. en

Grado:

Thank you for the call when I accidentally left my unit unlocked!

Weston R. en

Grado:

This uhaul is the best one around, I've used them for moving trucks and vans, and have used self storage a few times. They are very helpful, and sometimes give little discounts (late move out etc)

dillon j. en

Grado:

Most unprofessional and rude place that i have ever dealt with. Decided to treat my husband like crap as well as me. My aunt who was helping us move out fell and dislocated shoulder on unmarked curb.

JENNIFER C. en

Grado:

Stored items for 8 years. Glad that bill is finally gone! Staff is always friendly and helpful. Will be back for all future needs!