I think this company needs to be more transparent I chose to rent the truck for $19.99 a day for two days I returned it's in less than 24 hours forgot to put in gas I was told it would be $42 in change however I then chose to go to the gas station and put in $25 worth of gas which now is more gas than what was in the vehicle when I received it when I returned and was told my total for one day what is $100 and something dollars I was floored I can't believe it so improve for the next customer is being transparent and try to get employees that more professional and customer friendly because the gentleman that checked me out definitely did not have any of those skillsDenise C.
Customer Reviews for U-Haul Storage of North Dorchester
North Charleston, SC 29418
(Between Leisure Depot and Bosch)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The young man that helped me in the office was very nice. I believe his nane is Anthony Howard. He came from a location in Georgia to help out this location. Very helpful and very polite. It is hard to find good customer service most days but this young man was full of energy and smiles. Great job!RUTH B.
Great service.BOSTON F. | Overall Experience
Beth was a great helpJoseph D. | Overall Experience
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.KALIA R.
The sales person was awesome and very helpful natureDHAVAL P.
El cliente no dejó un comentario.CLIFTON W.
El cliente no dejó un comentario.Anna H.
El cliente no dejó un comentario.hattie r. | Overall Experience
Bethany was so friendly and nice she went above and beyond to help me get my storage needs met. She is a big asset to this company and a star when it comes to customer service.Jonathan D. | Overall Experience
I realize you are in the middle of construction for your facility upgrades, but I would recommend adding signs to more clearly tell customers where they can and should park. Your staff was great!JAMES M.
El cliente no dejó un comentario.Leslie W.
El cliente no dejó un comentario.FREDERICK H.
El cliente no dejó un comentario.SHEVRONMONKENITE S. | First Impressions
Fast and easy serviceDUSTIN D.
El cliente no dejó un comentario.Robert J. | Overall Experience
Everything is just what customers ant.DAVID C.
Thanks for everything Gabriel Abkarian have a bless weekendGabriel A.
El cliente no dejó un comentario.HERBERT P.
El cliente no dejó un comentario.GARY K.
Keep up the good workHERMINE H.
I love this location. The personnel is great and the equipment is always available. Thank you so much.GEORGINA Z.
Bethany Phillips is outstanding employee she has a great attitude and is very friendly. She was a breath of fresh air on a busy and hard day of moving.Jonathan D. | First Impressions
El cliente no dejó un comentario.RUTHDIN C.
El cliente no dejó un comentario.WILLIAM B. | Overall Experience
Best uhaul store in our area thanks againDANNY T.
This location was phenomenal. The 2 gentleman that were working were extremely helpful.Matthew B.
Bethany was extremely helpful and kind. She will be successful at whatever she decides to do.Timothy M. | Overall Experience
El cliente no dejó un comentario.JAMIE N.
The young lady that checked me in was very nice. However, when I arrived there was a sign stating customers were required to remove their personal vehicle from the property while renting equipment due to construction on the property. Picking up was the first I'd seen or heard of this as there was nothing on the website while booking, or an email with any kind of warning. I didn't have another licensed driver with me so I was informed that I should park a couple blocks away at a Gold's Gym parking lot and then walk back down a very busy 4 lane road back to the property. I don't even mind the walk but I just found it hard to believe that this was the only real solution for the given problem. There was plenty of room for customer cars and no active construction going on that day. There was zero effort to improve or help with a situation completely brought on by the business and the â€œsolutionâ€ of walking through a construction zone and down a busy street seems to put more customers in harm's wayâ€¦just a sign saying, â€œsorry for the inconvenienceâ€. Sorry but that just doesn't help anyone given the position they've put customers in. Highly likely I'll make sure to use anyone but Uhaul moving forward.Buck B.
Everyone there was so helpful and it was okANGELA E.
The original pickup location that I reserved was not available. I could not find the location at the address given. I could not find the building. No one answered the phone. I found a lot full of U-Haul vehicles and trailers, but there was no 6X12 trailer on site, so I went elsewhere across town. The new pickup location is wonderful and the GM is very helpful and professional.THOMAS C.
Staff was excellent.PATRICK T.
The young man working at this location was totally overwhelmed as they had not enough staff. He still remained calm and was very helpful. The 24/7 pick up online didn't work but after a 30 min hold time on the phone the customer support person made good on the guarantee for the after hours pick up and return and gave me a refund for the deposit. They clearly don't have enough help but my rental was good albeit frustrating.RENEE C.
Dog hair was all in thru itâ€¼ï¸Broken seatâ€¼ï¸Clinton M.
El cliente no dejó un comentario.Derek E.
My 17' foot truck had a slight vibration when driving 45 mph and above and steering wheel was not straight when driving forward. Also the steering would wander constantly from left to right like there was play in the steering box or linkage. Not safe when driving.Brian E.
The vehicle I was issued had a burned out rat brake light, the horn did not work, and the drivers tow mirror was about to fall off. Also, when returning the vehicle, the attendant was very rude and unprofessional. It was as though I was inconveniencing him by returning the bucket 5 minutes before closing.BRIAN S.
The employees are awesome and professionalTYRONE P.
Young lady working that locations was extremely nice and professional and hard working.JEFFREY D.
Overall, great experience. The GM who help me was great. The only bummer was that I couldn't park my car on the site due to tree cutting, but otherwise it was a great transaction. UHAUL came through on my moving day! Many thanks! -JTJASON T.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Margarita B.
The staff was very good. Even in the pouring rain she had us in and out of there in 5 minutes.George C.
El cliente no dejó un comentario.CHAD B.
Everything went smoothly and will recommend this location to everyone.Concetta S.
Manager was extremely helpfulEdmonds B.
El cliente no dejó un comentario.Daniel U.
I love this location. The manager is very nice and knowledgeable.KAREN B.
El cliente no dejó un comentario.windal B.
El cliente no dejó un comentario.Austin W.
El cliente no dejó un comentario.MARSHA P.
El cliente no dejó un comentario.Matthew T.
El cliente no dejó un comentario.Barbara E.
My experience with U-Haul, particularly 8222 has been very good. New manager their, Brittany, pleasant, helpful and professional.LORRAINE J.
El cliente no dejó un comentario.JUDY W.
I've always been very pleased every time I rent from this location. The staff is very pleasant and helpful as well.Deann P.
Trucks were damaged and dirty. The trucks damage your items as they are shaky when driving. The rails inside the unit were broken and pulls from the walls so strapping anything down was impossible.Tim D.
El cliente no dejó un comentario.MARK M.
Bethany is an outstanding young lady and it's a pleasure renting from her location.KEITH R.
El cliente no dejó un comentario.JAMES D.
El cliente no dejó un comentario.KEITH B.
El cliente no dejó un comentario.Asiya M.
El cliente no dejó un comentario.Susan S.
El cliente no dejó un comentario.DANIEL H.
El cliente no dejó un comentario.Yves P.
Everything here went smooth after our first location did not have the storage unit we needed!Seleste E.
Great persons working at this facility! Mike was very helpful!MICHAEL D.
El cliente no dejó un comentario.DAWN S.
I initially reserved a 17' truck through a different location. Once I got to that location I was told that there were any checks available. I was also told that I should be able to get a $50 credit for my trouble, in which never happened! I ended up having to drive 30 minutes out of my way for a 10' truck which was much smaller than what I needed! I will never use U-Haul services ever again!ANDREA H.
Everything was great. I would also like to commend the young lady I think her name is Latosha who updated this reservation.GEORGINA Z.
I was told on my reservation call that I would have all of my equipment ready for pick up at the Dorchester location. I come to find out the day of my move that my tow dolly is in a location across town while my truck is at the Dorchester location. I had to 1. Get my truck 2. Leave my car 3. Go pick up my tow dolly across town 4. Come back across town to attach my car to the tow dolly 5. Then go back to my house across town to move all of my stuff. Meanwhile, both locations (king st and Dorchester RD) were slammed packed with customers while both only had one person manning the register/helping people with equipment. This was supposed to be a 45min process AT MOST, and it ended up being 4 hours. This was one of the worst service experiences I have ever had, the opposite of easy, convenient and helpful. I feel scammed because of how much I paid for this terrible service. Not only will I never use Uhaul in the future but I will strongly advise anyone considering using Uhaul to consider other options. I would put 0 stars if I could, I am beyond disappointed in my experience.REYNOLDS R.
Everything went well.Anthony P.
El cliente no dejó un comentario.REGINALD G.
The young lady at the desk had everything ready for me when I arrived. No issues. In, out, and gone.Aaron L.
El cliente no dejó un comentario.Nash H.
El cliente no dejó un comentario.tenesha s. | Overall Experience
The young lady who helped us was AMAZING, she is great I believe her name is Bethany - not sureJohn C.
El cliente no dejó un comentario.STEPHEN G.
El cliente no dejó un comentario.MATTHEW P.
El cliente no dejó un comentario.Richard T. | Overall Experience
Everything went smoothly .. Britney was great help..FRANK B.
El cliente no dejó un comentario.Jacob G.
Nothing. A Great staff . They were all on top of things. If anything, hire more personnel ASAP. SHORT STAFFED .....Orlando S.
El cliente no dejó un comentario.SHARON B.
Great overall moving experience.Gary K. | Online Move In
Off hours drop off is AWESOME . I dropped a trailer rental off at 5:30 AM. I checked it in on my phone sitting in the parking lot. Had to get out twice to take pictures. What a great idea.Curtis S.
El cliente no dejó un comentario.DANTE S.
The truck had a slight stutter when you stepped hard on the gas peddle. I told the maintaince man about it and he said he would check it out.SCOTT C.
El cliente no dejó un comentario.ADAM H.
El cliente no dejó un comentario.Tammy J.
El cliente no dejó un comentario.Fe Z.
Great job highly recommendDAVID M.
Only one person was working on a Saturday when I picked up, which made for a bit of a wait, but the associate was knowledgeable and helpful. He handled the situation very well.Sidney C.
Another great visit with the U-Haul team at 8222 Dorchester RdGREG C. | Overall Experience
The process was very smooth and the person who rented me my truck was excellent. He was the only one there so it took longer than I expected but he had the truck ready for me and I was on my way. It was clear he had done a lot of work before I got there since I reserved the truck late in the afternoon the day before.George C.
Honestly this location is really great. I have had to rent a uhaul 3 times in the past 2 months and I rented them all from this location. Staff is really friendly and helpful. Vans are always spotless and in great condition. Really really great service.RUTH B.
The mobile pick up does not work. There wasn't an option on the dashboard that showed pick up truck to get to the key part. Others that standing in line said the same thing. They said they had to go home to get on their computer to find it. What? That defeats the purpose of being mobile and using your smartphone.Christina C.
Only on person was there, but he got it done fast.maurice D.
El cliente no dejó un comentario.David J.
The young lady and the young man was so Excellent and kind. They went above and beyond. The service was phenomenal. I would invite all my family and friends. Thank you guys for all that u do.MARY S.
El cliente no dejó un comentario.GLENN W.
This location is small but very efficient. Staff is very knowledgeable and super friendly. Will always use this location.KAREN B.
As uhaul in an entirety, you can do better at withholding your promisesâ€¦Deanna M.
El cliente no dejó un comentario.Euan T.
El cliente no dejó un comentario.RONALD S.
Both representatives that helped me were good at their jobs.Louis D.
El cliente no dejó un comentario.Elizabeth P.
Employee was berry friendly and efficient.Blake W.
El cliente no dejó un comentario.Rashonna R.
El cliente no dejó un comentario.GREGORY A.
El cliente no dejó un comentario.guevara r. | Overall Experience
El cliente no dejó un comentario.LaMarcus H. | First Impressions
Lock was not in unit I had to go back and pick it up but other than that it was greatGloria B. | Online Move In
The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.GREG C. | Overall Experience
The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.GREG C. | First Impressions
We need to find a way to to control dustWanda G. | Overall Experience
El cliente no dejó un comentario.katrina m. | First Impressions
Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.Rod H. | First Impressions
Great Customer ServiceDavina S. | First Impressions
I can't say enough good things about the service I received from the general manager Bethany. Aftera long, stressful day of driving she was courteous to let us leave the truck there while we unhitch our car and go to our hotel and come back the next day to unload into storage and return everything. That was a life saver. Gracias.Delvin G. | First Impressions
Someone needs to call me I was assured I would be notified before an auction and I was not my number 843-607-2704 my understanding is the manager has left the location just after my unit was sold and I’m wondering if she had something to do with it being she was a part of it being the U-Haul truck when I was taken From Hanahan because of an incident that happened in the truck got shut up I would appreciate it if someone would call me or do I need to go ahead and contact a lawyer thank youRonald D. | Overall Experience
Thank you again for saving us the drive to the other location, and waiting for us to get gas!Michael A. | First Impressions
El cliente no dejó un comentario.Corey R. | Overall Experience
El cliente no dejó un comentario.Cora F. | First Impressions
El cliente no dejó un comentario.ALLENETTE J. | First Impressions
Extraordinario servicio al clienteBENJAMIN D. | First Impressions
Quick and respectful service was in out happy and content.Omar A. | First Impressions
Very polite and curdious. Friendly hard working people.Nancy K. | First Impressions
They were great.Angela C. | First Impressions
Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!Mark M. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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