Customer Reviews for U-Haul Storage of North Dorchester

2,606 reviews

8222 Dorchester Rd   North Charleston, SC 29418
(Between Leisure Depot and Bosch)

(843) 552-3361

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(843) 552-3361

8222 Dorchester Rd
North Charleston, SC 29418
(Between Leisure Depot and Bosch)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Thanks for everything Gabriel Abkarian have a bless weekend

Gabriel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY K. 
Clasificación:
5.0

Keep up the good work

HERMINE H. 
Clasificación:
5.0

I love this location. The personnel is great and the equipment is always available. Thank you so much.

GEORGINA Z. 
Clasificación:
5.0

Bethany Phillips is outstanding employee she has a great attitude and is very friendly. She was a breath of fresh air on a busy and hard day of moving.

Jonathan D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTHDIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B.  |  Overall Experience 
Clasificación:
5.0

Best uhaul store in our area thanks again

DANNY T. 
Clasificación:
5.0

This location was phenomenal. The 2 gentleman that were working were extremely helpful.

Matthew B. 
Clasificación:
5.0

Bethany was extremely helpful and kind. She will be successful at whatever she decides to do.

Timothy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE N. 
Clasificación:
2.0

The young lady that checked me in was very nice. However, when I arrived there was a sign stating customers were required to remove their personal vehicle from the property while renting equipment due to construction on the property. Picking up was the first I'd seen or heard of this as there was nothing on the website while booking, or an email with any kind of warning. I didn't have another licensed driver with me so I was informed that I should park a couple blocks away at a Gold's Gym parking lot and then walk back down a very busy 4 lane road back to the property. I don't even mind the walk but I just found it hard to believe that this was the only real solution for the given problem. There was plenty of room for customer cars and no active construction going on that day. There was zero effort to improve or help with a situation completely brought on by the business and the “solution” of walking through a construction zone and down a busy street seems to put more customers in harm's way…just a sign saying, “sorry for the inconvenience”. Sorry but that just doesn't help anyone given the position they've put customers in. Highly likely I'll make sure to use anyone but Uhaul moving forward.

Buck B. 
Clasificación:
5.0

Everyone there was so helpful and it was ok

ANGELA E. 
Clasificación:
5.0

The original pickup location that I reserved was not available. I could not find the location at the address given. I could not find the building. No one answered the phone. I found a lot full of U-Haul vehicles and trailers, but there was no 6X12 trailer on site, so I went elsewhere across town. The new pickup location is wonderful and the GM is very helpful and professional.

THOMAS C. 
Clasificación:
3.0

Staff was excellent.

PATRICK T. 
Clasificación:
4.0

The young man working at this location was totally overwhelmed as they had not enough staff. He still remained calm and was very helpful. The 24/7 pick up online didn't work but after a 30 min hold time on the phone the customer support person made good on the guarantee for the after hours pick up and return and gave me a refund for the deposit. They clearly don't have enough help but my rental was good albeit frustrating.

RENEE C. 
Clasificación:
3.0

Dog hair was all in thru it‼️Broken seat‼️

Clinton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek E. 
Clasificación:
5.0

My 17' foot truck had a slight vibration when driving 45 mph and above and steering wheel was not straight when driving forward. Also the steering would wander constantly from left to right like there was play in the steering box or linkage. Not safe when driving.

Brian E. 
Clasificación:
5.0

The vehicle I was issued had a burned out rat brake light, the horn did not work, and the drivers tow mirror was about to fall off. Also, when returning the vehicle, the attendant was very rude and unprofessional. It was as though I was inconveniencing him by returning the bucket 5 minutes before closing.

BRIAN S. 
Clasificación:
5.0

The employees are awesome and professional

TYRONE P. 
Clasificación:
4.0

Young lady working that locations was extremely nice and professional and hard working.

JEFFREY D. 
Clasificación:
5.0

Overall, great experience. The GM who help me was great. The only bummer was that I couldn't park my car on the site due to tree cutting, but otherwise it was a great transaction. UHAUL came through on my moving day! Many thanks! -JT

JASON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita B. 
Clasificación:
5.0

The staff was very good. Even in the pouring rain she had us in and out of there in 5 minutes.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD B. 
Clasificación:
5.0

Everything went smoothly and will recommend this location to everyone.

Concetta S. 
Clasificación:
5.0

Manager was extremely helpful

Edmonds B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel U. 
Clasificación:
5.0

I love this location. The manager is very nice and knowledgeable.

KAREN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

windal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARSHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara E. 
Clasificación:
5.0

My experience with U-Haul, particularly 8222 has been very good. New manager their, Brittany, pleasant, helpful and professional.

LORRAINE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY W. 
Clasificación:
5.0

I've always been very pleased every time I rent from this location. The staff is very pleasant and helpful as well.

Deann P. 
Clasificación:
1.0

Trucks were damaged and dirty. The trucks damage your items as they are shaky when driving. The rails inside the unit were broken and pulls from the walls so strapping anything down was impossible.

Tim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
5.0

Bethany is an outstanding young lady and it's a pleasure renting from her location.

KEITH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asiya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yves P. 
Clasificación:
4.0

Everything here went smooth after our first location did not have the storage unit we needed!

Seleste E. 
Clasificación:
4.0

Great persons working at this facility! Mike was very helpful!

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN S. 
Clasificación:
4.0

I initially reserved a 17' truck through a different location. Once I got to that location I was told that there were any checks available. I was also told that I should be able to get a $50 credit for my trouble, in which never happened! I ended up having to drive 30 minutes out of my way for a 10' truck which was much smaller than what I needed! I will never use U-Haul services ever again!

ANDREA H. 
Clasificación:
5.0

Everything was great. I would also like to commend the young lady I think her name is Latosha who updated this reservation.

GEORGINA Z. 
Clasificación:
1.0

I was told on my reservation call that I would have all of my equipment ready for pick up at the Dorchester location. I come to find out the day of my move that my tow dolly is in a location across town while my truck is at the Dorchester location. I had to 1. Get my truck 2. Leave my car 3. Go pick up my tow dolly across town 4. Come back across town to attach my car to the tow dolly 5. Then go back to my house across town to move all of my stuff. Meanwhile, both locations (king st and Dorchester RD) were slammed packed with customers while both only had one person manning the register/helping people with equipment. This was supposed to be a 45min process AT MOST, and it ended up being 4 hours. This was one of the worst service experiences I have ever had, the opposite of easy, convenient and helpful. I feel scammed because of how much I paid for this terrible service. Not only will I never use Uhaul in the future but I will strongly advise anyone considering using Uhaul to consider other options. I would put 0 stars if I could, I am beyond disappointed in my experience.

REYNOLDS R. 
Clasificación:
5.0

Everything went well.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINALD G. 
Clasificación:
5.0

The young lady at the desk had everything ready for me when I arrived. No issues. In, out, and gone.

Aaron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nash H. 
Clasificación:
3.0

El cliente no dejó un comentario.

tenesha s.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped us was AMAZING, she is great I believe her name is Bethany - not sure

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T.  |  Overall Experience 
Clasificación:
5.0

Everything went smoothly .. Britney was great help..

FRANK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob G. 
Clasificación:
5.0

Nothing. A Great staff . They were all on top of things. If anything, hire more personnel ASAP. SHORT STAFFED .....

Orlando S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON B. 
Clasificación:
5.0

Great overall moving experience.

Gary K.  |  Online Move In 
Clasificación:
5.0

Off hours drop off is AWESOME . I dropped a trailer rental off at 5:30 AM. I checked it in on my phone sitting in the parking lot. Had to get out twice to take pictures. What a great idea.

Curtis S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANTE S. 
Clasificación:
5.0

The truck had a slight stutter when you stepped hard on the gas peddle. I told the maintaince man about it and he said he would check it out.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fe Z. 
Clasificación:
5.0

Great job highly recommend

DAVID M. 
Clasificación:
4.0

Only one person was working on a Saturday when I picked up, which made for a bit of a wait, but the associate was knowledgeable and helpful. He handled the situation very well.

Sidney C. 
Clasificación:
5.0

Another great visit with the U-Haul team at 8222 Dorchester Rd

GREG C.  |  Overall Experience 
Clasificación:
5.0

The process was very smooth and the person who rented me my truck was excellent. He was the only one there so it took longer than I expected but he had the truck ready for me and I was on my way. It was clear he had done a lot of work before I got there since I reserved the truck late in the afternoon the day before.

George C. 
Clasificación:
5.0

Honestly this location is really great. I have had to rent a uhaul 3 times in the past 2 months and I rented them all from this location. Staff is really friendly and helpful. Vans are always spotless and in great condition. Really really great service.

RUTH B. 
Clasificación:
5.0

The mobile pick up does not work. There wasn't an option on the dashboard that showed pick up truck to get to the key part. Others that standing in line said the same thing. They said they had to go home to get on their computer to find it. What? That defeats the purpose of being mobile and using your smartphone.

Christina C. 
Clasificación:
5.0

Only on person was there, but he got it done fast.

maurice D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

The young lady and the young man was so Excellent and kind. They went above and beyond. The service was phenomenal. I would invite all my family and friends. Thank you guys for all that u do.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN W. 
Clasificación:
5.0

This location is small but very efficient. Staff is very knowledgeable and super friendly. Will always use this location.

KAREN B. 
Clasificación:
5.0

As uhaul in an entirety, you can do better at withholding your promises…

Deanna M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Euan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

Both representatives that helped me were good at their jobs.

Louis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P. 
Clasificación:
5.0

Employee was berry friendly and efficient.

Blake W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashonna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY A. 
Clasificación:
5.0

Your two staff members working on Saturday, 7/10 were outstanding. Very customer friendly and helpful.

BRIAN A. 
Clasificación:
4.0

Good overall

Jacquelene M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

guevara r.  |  Overall Experience 
Clasificación:
5.0

Pick a drop off location closer to my address.

SCOTT R. 
Clasificación:
5.0

One more time like the last 20 years using uhaul I am very satisfied with the price, product and services

MARITZA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMarcus H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMARCUS H. 
Clasificación:
5.0

The place was convenient and employee was helpful and respectful. Thank you very much! Definitely i will go back to the place.

ELMO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy O. 
Clasificación:
5.0

Lock was not in unit I had to go back and pick it up but other than that it was great

Gloria B.  |  Online Move In 
Clasificación:
5.0

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG C.  |  Overall Experience 
Clasificación:
5.0

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG C.  |  First Impressions 
Clasificación:
5.0

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarence S. 
Clasificación:
5.0

Great customer service!

Dana J. 
Clasificación:
5.0

Everything was good.

JAMES R. 
Clasificación:
4.0

We need to find a way to to control dust

Wanda G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

katrina m.  |  First Impressions 
Clasificación:
5.0

Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.

Rod H.  |  First Impressions 
Clasificación:
5.0

Great Customer Service

Davina S.  |  First Impressions 
Clasificación:
5.0

I can't say enough good things about the service I received from the general manager Bethany. Aftera long, stressful day of driving she was courteous to let us leave the truck there while we unhitch our car and go to our hotel and come back the next day to unload into storage and return everything. That was a life saver. Gracias.

Delvin G.  |  First Impressions 
Clasificación:
1.0

Someone needs to call me I was assured I would be notified before an auction and I was not my number 843-607-2704 my understanding is the manager has left the location just after my unit was sold and I’m wondering if she had something to do with it being she was a part of it being the U-Haul truck when I was taken From Hanahan because of an incident that happened in the truck got shut up I would appreciate it if someone would call me or do I need to go ahead and contact a lawyer thank you

Ronald D.  |  Overall Experience 
Clasificación:
5.0

Thank you again for saving us the drive to the other location, and waiting for us to get gas!

Michael A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Corey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cora F.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Lucas R.  |  Overall Experience 
Clasificación:
5.0

Great customer service and help at all time I need it

MARITZA C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

REX J.  |  First Impressions 
Clasificación:
4.0

sorry I know prices in the Charleston area are insane , not of your fault but too exspensive

TORTORELLA M.  |  Overall Experience 
Clasificación:
2.0

It was ok, they don't follow policy. I will not have my things here again if I had to decide on another storage. Front desk is rude.

Kiara J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R.  |  Overall Experience 
Clasificación:
1.0

Brittany who I guess is one of the general managers was rude and getting smart making slick remarks. Very unprofessional. It was clear she had no idea what she was doing!!! Will never recommend her place of business to anybody. She needs to be fired.

Carl G.  |  Overall Experience 
Clasificación:
4.0

would of been nice to drop truck there & not drive 5 miles down the road to drop off at another location.

REX J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN G.  |  Overall Experience 
Clasificación:
2.0

Major issue, my unit was emptied out saturday the 31st, i was out of town and tried calling and never got thru so I sent 2 emails, I saw Monday where november payment was deducted from my bank account I went straight to the office and tried to resolve this but was told I was supposed to turn in my access card, this is the 3rd time renting from this facility and never had to turn in these cards after leaving, I asked to have the charge reversed or give me a new card and I will use the unit for the rest of yhe month, I was told by the "manager"{who needs some serious customer service training}she would have to call her manager, I went by today and was once again told by this person that she would have to call corporate so I told her lets call but she was busy, so now I have paid for a unit that I cannot use and this is 100% un-acceptable and need this issue resolved, there seems to be a continuing change of "management" and this person needs training, my phone no is 843-345-3654, I need an answer

David J.  |  Overall Experience 
Clasificación:
5.0

The staff was super helpful and friendly.

counstell d.  |  First Impressions 
Clasificación:
3.0

Facility WAS suitable for my needs ( I am a contractor and used it as a place to store equipment and supplies). It is no longer a value to me. I started about 15 years ago under Stars & Stripes and over the years saw no changes in the product/service I received. I did, however, see a price increase of over 65%. Have a great day.

THOMPSON E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alvin D.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Angela W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLENETTE J.  |  First Impressions 
Clasificación:
1.0

I tried to call, was put on hold for 30 minutes. NO ONE EVER ANSWERED!!! Staff is rude. I was very sick with the corona virus and missed making my payment. I was told they would void my late fee. Then I find out you have two late fees. Only one was voided. Prices are ridiculously HIGH!!!!!! I will never get a storage unit with u-haul again. I will tell anyone asking about u-haul not to either.

Darlene D.  |  Overall Experience 
Clasificación:
5.0

Thank you for helping me in a time of need! You were there...

Michael W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cyprian B.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

BENJAMIN D.  |  First Impressions 
Clasificación:
5.0

Quick and respectful service was in out happy and content.

Omar A.  |  First Impressions 
Clasificación:
5.0

Great people working here!

Anitra P.  |  First Impressions 
Clasificación:
5.0

After losing a spouse, losing a sister and subsequently losing a home and then a huge misunderstanding later, UHaul really stepped up and helped me through this awful time to get everything situated.

Danielle S.  |  First Impressions 
Clasificación:
5.0

Very polite and curdious. Friendly hard working people.

Nancy K.  |  First Impressions 
Clasificación:
5.0

They were great.

Angela C.  |  First Impressions 
Clasificación:
5.0

Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!

Mark M. | Reservación
No se han enviado comentarios para esta ubicación.

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