Nice people and clean facility. Would definitely recommend.tamara d. | Overall Experience
Customer Reviews for U-Haul Storage of New Port Richey
New Port Richey, FL 34652
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Customer did not leave a comment.Michael B. | First Impressions
Very nice peopleBRAD M. | First Impressions
Would like to access the storage unit 24 hrs a day. When you have access gate and security the unit holder should have 24hr access. Life is not always convenient, and access to unit needed. The unit holder is given access with the code and you know who is accessing due to cameras and code used. Otherwise I was happy, 24 hour access was biggest issue.Brenda W. | Overall Experience
Workers were professional and they completed the job in no time.CALVIN C. | First Impressions
Customer did not leave a comment.Jim R. | Overall Experience
Great place, good priceBarry L. | Overall Experience
You 2 are absolutely great.Kimber d. | Overall Experience
The couple that run U-Haul in this location are the Greatest. They are very professional and friendly. I will tell any and everyone who asks, that this is the place to rent a storage unit and/or truck. They are wonderful people! I'm a happy customer.KIMBER D.
The man behind the counter was extremely nice ,knowledgeable professional, courteous and friendly. Because of his personality I will always recommend that storage place to all. Thank youVincent D. | Overall Experience
Great customer service. Will us this place again if needed.Warner E.
ExcelenteCarlos R. | Online Move In
Staff was very professional, friendly and answered all my questions. The office was immaculate. Will recommendVincent D. | First Impressions
Friendly. Buildings very clean. Good place.Lexi K. | Overall Experience
Customer did not leave a comment.Daniel C. | Overall Experience
The move in process was extremely easy. Thank you for making it that way.Susan S. | Online Move In
Customer did not leave a comment.Westley D. | Online Move In
Customer did not leave a comment.Teresa H.
Customer did not leave a comment.Delon B. | Overall Experience
Customer did not leave a comment.Catherine B. | Online Move In
Customer did not leave a comment.Daniel A.
Customer did not leave a comment.Robert M. | Overall Experience
Customer did not leave a comment.lisa f. | Online Move In
Customer did not leave a comment.Laura J. | Overall Experience
Customer did not leave a comment.kristin c. | Overall Experience
Customer did not leave a comment.loralea S. | Online Move In
There was nothing I would change about the experience. Very Helpful Great Personality of both Ladies I talked with today. Very Professionally ran operationRon B.
Computer system slowJohn M.
I have nothing but EXCELLENT service at this location!Lisa A.
I understand that maintaining roadways of asphalt,or concrete are difficult to keep up with. But every time I pulled or pushed the cart to the rental van the wheels would get caught in the cracks and my items would fall off the cart. Also the elevators are slow to respond.Richard I. | Overall Experience
Customer did not leave a comment.kevin j. | First Impressions
Customer did not leave a comment.Rafael B. | First Impressions
Very clean unit, after 2 years of storage my belongings were in pristine condition. Very friendly and helpful staff.Millie B. | Overall Experience
I found the website took some effort. I inadvertently had reserved another u haul site for storage but nothing showed me that -no cart telling me that unless i just couldn't see it. Help at the facility i chose was great n helpful.kristin c. | First Impressions
The management was fantastic and friendly I will recommend to everyone.Tony G. | First Impressions
Customer did not leave a comment.Christine B. | Overall Experience
Customer did not leave a comment.Igor I. | Online Move In
Customer did not leave a comment.Rafael B. | Overall Experience
Customer did not leave a comment.terina s. | First Impressions
They treated me like a child I had to sign in and out and was only allowed to be there for 30 min at a time I will never rent a storage unit from them againchristopher h. | Overall Experience
Customer did not leave a comment.margarita l. | Overall Experience
The agents Mary, Eric and Dixie were absolutely great. Truly concerned about helping me (and ending a 6 week fiasco trying to rent a truck from Ryder, where I had a commercial account) and dealing quickly and fairly with me, like it's normal - it isn't these days it seems. Mary solved my problem on first contact, and kept her word. U-Haul was wonderful. Five stars!Donald G.
Customer did not leave a comment.Igor I. | Overall Experience
Great storage facility nice staff I would recommend to store there.Andres D. | Overall Experience
very nice facility and the Staff was very professional and accomidating my move was a long move about a month ~~ went well with no problems. I had a large storage then after moving in i was going to need a small unit they made the transition smooth along with the day i was moving in to the small unit i decided i did not need the unit after all so they just returned my money with no hesitation. 5 stars michelle stevens Dunedin FL now living in NPR FLMIchelle S. | Overall Experience
Customer did not leave a comment.Samuel S. | First Impressions
Customer did not leave a comment.Lisa H. | Overall Experience
It's a little bit out of my range. DriveWise Port richey. I live in hudson. But it's the only one that has accommodations for smaller lockers. 😁 Very thankful for their helpVictoria M. | Online Move In
Mary and Eric at the Hwy 19 location are wonderful people , kind and friendly and excellent customer service.Melissa P. | Overall Experience
Customer did not leave a comment.Jeff C. | Overall Experience
Customer did not leave a comment.Thomas S. | Overall Experience
Great price, no contact rental option was quick and convenient. The free lock was a nice bonus!.Terri C. | Online Move In
Customer did not leave a comment.Tomas C. | First Impressions
Customer did not leave a comment.helene d. | First Impressions
Customer did not leave a comment.ROGER S.
Customer did not leave a comment.Carla G. | First Impressions
On the handout the 5x5 room stated it is 19.99 I am paying $55 monthly can you explain?Robert M. | First Impressions
Customer did not leave a comment.cindy g. | Overall Experience
Customer did not leave a comment.natalie d. | Overall Experience
This location is the best one I've ever used. And I've used a TON of storage facilities over the years. Unbelievably friendly ownership and staff. They really care and take pride in their facility. Nothing was ever damaged or dirty. It was always clean and well-lit. There is another U-haul storage and office just down the street and I have no clue why because nobody can provide the service and cleanliness this location provides. I will most definitely use this location again and refer it to my friends.Thomas C. | Overall Experience
Mary and Eric go above beyond and are awesome people. I have been with this storage unit since 2013 and this will be the only storage place I will use when I’m in this area. I would recommend my family and friends or anyone to this place. They have also helped me when ever I needed it.LINDSEY A. | Overall Experience
Customer did not leave a comment.Mark K. | Overall Experience
Havent moved in yet, but the staff is very friendly and the facility seems very well kept.Nancy P. | First Impressions
Customer did not leave a comment.walter p. | Overall Experience
Mary and Eric have been great over the last 5 years that I have had belongings in storage. I would highly recommend them and if needed I would use their storage facility again.heather b. | Overall Experience
This is only day 2 so I can only say so far this is a good place to store my belongings.Lorraine C. | Online Move In
Customer did not leave a comment.JEFFERY M. | Overall Experience
Customer did not leave a comment.CAROL B. | Overall Experience
They were always their when I needed help.William H. | Overall Experience
The back units drive spaces are a little tight for trucks to be going both waysPatricia S. | Overall Experience
The manage was exceptional, professional and very helpful in every way. The facility was immaculate and easily accessible.Arthur G. | First Impressions
Have been a customer for years top shelf location.GREGORY S.
Customer did not leave a comment.Ashley T. | First Impressions
Customer did not leave a comment.john b. | Overall Experience
I was texted with information with information to pre-register. website address was wrong and unable to to so. Was notified by text to return the truck by mobile if after hours or be charged $20. Returned during open hours but I am unable currently to do such with my phone. Found the $20 "courtesy fee" offensive and insulting. The experience in general was excellent with those exceptions.WILLIAM H.
Customer did not leave a comment.Catherine Y. | Overall Experience
Always a pleasure.BJORN WILLIE G. | First Impressions
Every time we have needed storage we chose Uhaul. Always satisfied.BJORN G.
Customer did not leave a comment.Theresa H. | Overall Experience
Customer did not leave a comment.Randal K. | First Impressions
I had a medical emergency and I asked Scheduling Mgr Jackie for 4 more hours. She was so kind to issue that courtesy extension at no additional cost! Thanks so much Jackie & UHAUL.pablo S.
Mary and her husband were awesome to work with!Joseph H. | Overall Experience
Customer did not leave a comment.angel b. | Overall Experience
Customer did not leave a comment.Harold M. | Overall Experience
Customer did not leave a comment.RYAN R.
Brandee was excellent to work with!! She is the utmost example of excellent Customer Service!!!Juan N. | Overall Experience
Small storage. Clean, well keptjames b. | Overall Experience
I have been using this facility off and on for several years. The staff has always been kind, polite, and professional. I have always felt safe there, knowing that the area was secured and that if I needed help, or someone was acting in a way that was threatening, they could see it on camera and would make sure to show up and or get help. I also felt my property was secure. Thank you for a good experience in renting storage space from you.faustine j. | Overall Experience
Customer did not leave a comment.Mary A. | Overall Experience
Customer did not leave a comment.wilhelm g. | Overall Experience
Customer did not leave a comment.Antonino S. | Online Move In
Great owner, went above and beyond to make our moving life so much easier. Thank youYulia S. | First Impressions
Brandee was amazing..... Professional and personable. You are blessed to have her as an employee!JAMES B.
Mary & Eric were very helpful and I can’t thank them enough for assisting me with my long-distance move.TIMOTHY M. | First Impressions
Customer did not leave a comment.OSCAR B.
Customer did not leave a comment.MARK T.
The folks there are always excellent to work with. They are always helpful, available, friendly and consistent. Easily the best storage group I have ever worked with.Todd T. | First Impressions
Would use them again in a heartbeat Thanks U-HAUL!!!!!!!!!!!!!Danny E. | Overall Experience
Clean facility. Handy carts and friendly staff.Bryan K. | Online Move In
Good moving experienceGeorgi K. | Overall Experience
Customer did not leave a comment.Stacy A.
Customer did not leave a comment.WILLIAM H.
Customer did not leave a comment.Pamela C.
Customer did not leave a comment.BERNARDO V.
Customer did not leave a comment.DANIEL L.
Never had a problem, they were very good and helpful.Bill S. | Overall Experience
Customer did not leave a comment.Adalberto R. | Online Move In
Customer did not leave a comment.TODD S.
Customer did not leave a comment.JOSE R.
Customer did not leave a comment.Barbara L. | Overall Experience
Very friendly employees. I was very impressed with how clean this facility was kept. The only reason I am leaving this facility is because I’m moving. Thanks UhaulDouglas D. | Overall Experience
Customer did not leave a comment.PAULA B.
Customer did not leave a comment.Javier V. | Online Move In
Customer did not leave a comment.Danny M. | Overall Experience
Customer did not leave a comment.ELIZABETH M.
Customer did not leave a comment.magdi a. | Overall Experience
I am really pissed that the drop off location sent to me by Uhaul would NOT accept the truck, forcing me to drive 5 additional miles to drop it off to a place that was no accepting.JEFFERY S.
Customer did not leave a comment.MAGDI A.
Excellent, always making your stay a good on.Eileen C. | First Impressions
I forgot the ladies name who assisted me but she is the prime example of excellent customer service. Morales, Values and Ethics is the foundation of who she is. KUDOSPablo R. | First Impressions
Nonejoseph b. | Overall Experience
Customer did not leave a comment.wilhelm g. | First Impressions
Customer did not leave a comment.HILDA M. | First Impressions
Had to use. Gave me a really small unit looked and went back to get a bigger on he gave me one that we had to unpack in sun at 90 + degree. It was to small to but because he acted like we were being a problem. I didn't go back. We had to keep some items in the car. Just reall uhaul over all bad serviceSherry Sue M.
Customer did not leave a comment.Mark B.
Staff was very accommodating especially Brandi and Marykaren m. | First Impressions
Facility selected for boat storage. Manager Mary was very gracious and accommodating. The customer service experience was one of the best in recent memory. Great job!michelle H. | First Impressions
Eric was very sweet! Not knowing the area we moved to he was more then helpfulJEANNIE L.
Customer did not leave a comment.nick p. | Overall Experience
Customer did not leave a comment.ROBERT E.
Customer did not leave a comment.nathaniel b. | Overall Experience
Customer did not leave a comment.wilmarie o. | Overall Experience
I think everything went quite well and I like the storage unit as well but the only question I have is why are there two charges on my credit card for the U-Haul truck I paid for the storage unit cash please recheck my card and make sure I was not charged twice I dropped it off the same afternoon in the evening at 6:30 p.m. the same day that I got itcristine c. | First Impressions
Customer did not leave a comment.Lori L.
Customer did not leave a comment.Erin O.
Customer did not leave a comment.Michelle L.
Customer did not leave a comment.Jerry H.
Customer did not leave a comment.Jonathan M. | Online Move In
Its close to where I want to beSandra B. | First Impressions
Wasn't informed that I had to be out at 10, just that it closed at 10. 🤔Miscommunication....lol😄 Not as cold as I would expect for climate controlled. 😕Christine M. | First Impressions
Not much room to turn around truck, unable to pick up truck without assistance, website wasn't working properlyELAINE L.
Customer did not leave a comment.Igor I. | First Impressions
Staff members where friendly and helpful, it all went smoothly. ThanksCARLOS S.
Owners were a delight to meet. They answered any-and all questions and made me feel comfortable with renting one of their units to store all my personal belongings. I Like the fact that they live on the premises :) Well worth the drive from Eastlake area. I highly recommend their facility as it is hard to find good people to trust in this world today.Karen D. | First Impressions
Customer did not leave a comment.JEFFREY O.
Customer did not leave a comment.Jonathan M.
Customer did not leave a comment.Georgi K. | First Impressions
Customer did not leave a comment.anthony b. | Overall Experience
Customer did not leave a comment.James R.
The only problem i ever faced was the sloping drive at the back of the property made it challenging at times...the carts often rolled away while trying to load with my arms full.debbie t. | Overall Experience
Customer did not leave a comment.RONALD T.
Customer did not leave a comment.Kathleen P. | Overall Experience
Customer did not leave a comment.Peter L. | Online Move In
Customer did not leave a comment.ANGELIQUE W.
Customer did not leave a comment.michael r. | Overall Experience
Staff is incredible. So is the facilityJan B. | Overall Experience
Customer service and staff were extremely unhelpful and shockingly rude will never use U-Haul again let alone recommend them and have any of my friends or family go through the same crap.Cole M. | Overall Experience
Had plenty of room for my stuff and space to access it. Very clean facilities.shilo w. | Overall Experience
The storage served its purpose and all my goods were secured at all times. The staff was great and informative. I recommend Uhauledwin v. | Overall Experience
Worst experience of my life.MARY K.
They are very friendly and helpful... I would highly recommend this location.SHANE S. | First Impressions
Customer did not leave a comment.ERIC F. | Online Move In
I would absolutely recommend this location to others. Facility was extremely well kept and the customer service rep was exceptionally polite, helpful and informative.MARK R.
Customer did not leave a comment.GARY F. | First Impressions
GreatGloria J. | Overall Experience
Customer did not leave a comment.CHRISTOPHERJ B.
Staff were very helpful. The facility was very clean and organized.John F. | Overall Experience
Customer did not leave a comment.NANCY H. | Overall Experience
Customer did not leave a comment.jodi n. | First Impressions
I have a leak in my unit that the whole time during my contract was never fixed. Substantially four pieces of furniture were ruined and had to be thrown in the trash after bringing them down here from Michigan.tracey f. | Overall Experience
Customer did not leave a comment.Deleree S.
Customer did not leave a comment.JOHN K.
Lady was very helpfulPeter T.
Customer did not leave a comment.Kenneth S.
These folks manage a business the way it should be run. The customer is number one, and every effort is given to completely satisfy their storage needs. They made it possible for the job to be quick and easy by having answers to questions, convenient access to tools to move in efficiently, and a helpful anticipation for the needs of the customer. I would recommend this well run storage facility to anyone in this lovely area of Florida, USA!Michael E. | First Impressions
Customer did not leave a comment.jaqua s. | First Impressions
Customer did not leave a comment.HECTOR F.
Customer did not leave a comment.ruth s. | Overall Experience
The people our good very nice l will be backJoAnne R. | Overall Experience
I highly recommend this place....Mary runs a great facilityWILLIAM W. | Overall Experience
Nothing....you guys are the bestWILLIAM W.
Besides me paying an extra 180 dollars cause I had to make more then one trip to move. I had a great experience and the staff worked with me when I had to extend the time I had the Uhaul.DONALD C.
Customer did not leave a comment.gabriellee c. | Overall Experience
you guys are the best Brandy and Donny were fantastic and when Mary found i was having an issue due to the corporate office sorta messing up my reservation she quickly stepped in and resolved any minor issues I had....I would highly recommend this place for all your moving and storage needs....thank you for helping me out during these rough timesWILLIAM W. | First Impressions
Customer did not leave a comment.ryan l. | Overall Experience
Customer did not leave a comment.Teresa P. | First Impressions
Vert easy and priced right!Jamie F.
I rented a moving truck and used it from 1pm to 6:30pm I was taking photos of the miles and gas meter when I was returning it because the app says to. When I was taking photos a guy ran out and told me everything is ok and there is no need to do that. When I got my receipt when I got home, he charged me for 2 days, double the insurance and charged me for gas even though I filled it up to full. I waited on customer service for 30 minutes for them to investigate it and give me a refund. I'm convinced the reviews on google for this location are fake. This guy tried to scam me in every way possible.Brenden K.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.Lisa F.
This is the third time that I have used this U-Haul storage facility. Everything about my experience was very positive, and I would highly recommend this facility to anyoneKAI S. | Overall Experience
Customer did not leave a comment.jennifer d. | Overall Experience
Mary and Eric are the glue that holds this facility together. For any moving or storage needs I will ALWAYS come to this location. The pricing is always fair, the staff is always friendly, and the cleanliness is always a 10/10. I would recommend to friends and friends!nicole m. | Overall Experience
Customer did not leave a comment.Laura M.
Customer service was fantasticfrank V.
Customer did not leave a comment.Darryl A. | First Impressions
This location is so Clean n Everyone is so Friendly, I've moved out of town but when I came back to town I came Right back to this U-haul, I was here for around 7-8 yrs last time.. they have all sizes for when I get ride of some of my things, I can go small units...Michelle W. | First Impressions
Brandi was excellent. Great serviceFELIX M.
Customer did not leave a comment.Edward B.
nice peopleJEFFREY F.
Excellent service! Brandee is so helpful! Thanks for everything! SilvinaMaria L. | First Impressions
All was expected as posted and well beyond that. Staff well beyond my expectation as owner's . Bathrooms were well keep and clean.John D. | Overall Experience
Customer did not leave a comment.Brandon B.
ThanksEstelle A. | Overall Experience
Great staff, great facilities. I outlined what I had to store and staff helped me find the perfect size unit with a great & convenient location. DaveDavid L. | First Impressions
Customer did not leave a comment.JOSE E.
Customer did not leave a comment.DAVID P. | Overall Experience
Great experience for the second time. Thank youDIANE S. | Overall Experience
Customer did not leave a comment.Michelle S. | Overall Experience
Customer did not leave a comment.CAROLYN K. | First Impressions
Customer did not leave a comment.Laura B. | Online Move In
Customer did not leave a comment.Craig L. | Overall Experience
Staff needs ro talk to one another we returnef vehicle an hour a head of schedule but forgot to put fuel in it so when we finished unloading it the young lady said we could go get fuel in it and it was slready shown as returned. So my son went down to the corner fuelrd truck up and came back ar this time someone else was at desk and showed us as just checking in charging ys for another day and over drafting my bank account. I called the next day after seeing the extra charge on my bank account and was told it would be refunded but as of today it has not been. So now I have an overdraft charge of $36 on my account. I am not happydeborah B.
very friendly and helpful. Gave advise on how to place items in the storage so to when you return you know where thing are located.Eloy A. | Overall Experience
When we got the truck, it appeared clean and we commented it was but a bit later my husband was poking around and popped open the ashtray which had cigarette butts in it. There were also a lot of big ants which we killed a lot of. Otherwise, we were happy with the rental.Kurt T.
Customer did not leave a comment.Autumn S.
Customer did not leave a comment.shirley j. | First Impressions
Customer did not leave a comment.Jeffrey P.
Staff was very nice and very helpful and checking in and checking outBrian S. | Overall Experience