The steering on the truck was very loose.
Comentarios de los clientes para U-Haul Storage of Manchester West
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Storage of Manchester West
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Over all good place to rent a storage unit. The thing that is missing is the access to the dumpster. I was not allowed to put any of my broken down cardboard boxes and swept up items after move out into the dumpster. So I was left to cart it out myself.
There was a water leak at the base of the units' door. It wasn't fixed while I was renting the unit. A maintenance individual looked at it, but it never got fixed. I explained where the issue was, and was told that they will look into it. Other than that, great exoerience, great staff.
No issues
Staff was very friendly and Angela went above and beyond to make sure our needs were met.
Angela and her staff were great to deal with. I rented a storage unit, rented vehicles several times, and bought a lot of supplies from this location over the last 9 months. It was all good.
I moved from an 5x10 to a 10x10, and it was only a few units away so it was a very quick and easy move.
I did not know that you have to pay EXTRA for entrance after 10pm. Wtf? And why is there a giant rodent trap in my space?
Everyone who works there is fantastic! Thank you!!!
Angie R. has been GREAT!! Spencer St, Manchester CT
The customer service representative I worked with was super friendly and did an excellent job working through various issues for me. She was very knowledgeable, patient, and kind. Thank you!!!
Perfect
Thank you for 17 years of excellent service!
One of the problems with U-Haul they want you to buy their lock and early leads me to believe the locks they want you to buy they have a key for I put my own lock on and put their lock on my lock that way I know nobody’s going in there but me I also didn’t like that when I went to my storage unit which was once every 2 to 3 months that their card when I swiped it to open the gate would never work it seemed like an ongoing problem Other than that I would use them again in an emergency for storage but you have Everything you need for moving The good thing about U-Haul it’s a safe and secure place.
U are my 2nd home really 1st my stuff was not on the street, I will store furniture soon.
Never had an issue, great custmer service
Information about move-in was confusing or unavailable. A lot was unclear about how things work at this storage facility.
Thank you for making it so easy!
No issues to report. Good job from the on site staff.
The storage space was clean. I could get access whenever I needed. The staff was very friendly and helpful.
.
Clean, well organized, secure. Pleasant, helpful staff and owners.
The staff was especially helpful with storing the items and also with choosing boxes for our move.
Move in and move out was easy. The staff was excellent.
x
This U-haul location was phenomenal. My only "issue" is that our truck rental pick up was transferred to another location. There were many issues there. Letter forthcoming with details & feedback.
Everyone is very nice, friendly and helpful!
Great personnel! Always smiling,friendly,caring...especially Angie, Maria, and Amy. They became my special friends. I applaud your hiring practices . Thanks for letting me comment.
The owner/manager was very pleasant and she helped us get set up quickly.
Thank you for all your help while I used your storage units. I appreciated your help and kindness!
The storage unit served it’s purpose-it is a storage unit. Not much conversation with staff only when I paid the bill and my final check out day.
Customer service was Excellent. Angie and Pedro are both an asset to your company. All questions were explained and they were very easy to work with. Angie was very knowledgeable in uhaul.
Price increase over time was my reason for leaving. I'm still renting storage, just with another company. Great for short term storage.
This place is great. Would recommend to all. The only minor problem is parking , not many spaces but other than that a no hassle place to store your property.
No problems at all. The staff at Spencer Street were very helpful and friendly.
The manager Angie and Maria are wonderful and helpful!
Liked the swipe card access.
The facility is clean. The staff is very friendly and helpful. An overall great experience
Thank you for your excellent work, Angie and Pedro. People like both of your are very hard too find.
Too expensive, rented the space to keep my motorcycle... After two years I sold my motorcycle because I felt like I was buying my bike all over again because of the storage unit rates....
Good and safe place
Both ladies were great they help me and they were awesome. Great job ladies!
Amy and Angela were extremely helpful and in handling my matter which the Oakland Street office messes up my original order. It was a pleasant working with both ladies and I look forward to doing bus
Customer service was great all questions and concerns where answered and units where showed to let me pick out which one I wanted.. Great job once again THANK YOU..
The staff was very helpful and friendly.
Angela was so helpful and kind. Pedro helpful too. My daughter had a good experience at that location, so I decided to go there myself.
They charge us for two boxes and after almost two months of asking for a refund of my money, they charge me again instead of credit my card.
Over the 3 years that I used this facility, Angie was always extremely friendly, professional, and helpful. She was a pleasure to work with.
Great people
One staff in particular was extremely rude and unhelpful. She looked inconvenienced by customers needing her support. In addition, the parking lot of this location is awful, way too small.
I think access hours should be a minimum of 9 or 10 pm weekdays without an extra fee !
Thank you to Angie and Pedro for their excellent help with our storage!
None
Called and made reservations gave CC # to hold unit, called back next day no sign of res., call again all set, go down can't find your res. so had to do process all over again. Too many problems
=)
arriba