Customer Reviews for U-Haul Storage of Lynnwood

5,425 comentarios

19130 Hwy 99   Lynnwood, WA 98036
(**Limited on site Parking**)

(425) 775-3619

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(425) 775-3619

19130 Hwy 99
Lynnwood, WA 98036
(**Limited on site Parking**)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Easy and straight pick up

ISSUAC MICHELLE C. 
Clasificación:
4.0

It would be great to wash the doors of the trailers. The only thing why I could not rate Excellent. However, kudos to the staff working there, he was very polite and very happy to work! The one thing why I would always recommend this place to all my friends.

SANDEEP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BORIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
3.0

Employee who did my paperwork was not wearing his Covid mask on his nose. Never received my receipt via email as offered.

ANTHONY L. 
Clasificación:
5.0

Everytime I visit this location I am surprised by how kind and polite everyone is under pressure. They're always so busy and the employees just smile through it and are incredibly helpful. They answer every question, and give you the best advice. Brian was great today!

CASSANDRA F. 
Clasificación:
5.0

We use this location a lot and always have a good experience. Thank you C Shellman

CANDYCE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY GARLAND K. 
Clasificación:
1.0

You guys bud service when I use the the car gas wos zero you told me you have to fill it that's not far I am not coming again

SHAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARC A. 
Clasificación:
5.0

The “check-out” guy was very friendly and efficient.

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor-Manuel A. 
Clasificación:
1.0

They made up a story that it takes 6 gallons to fill up from 3/8 to half tank which it doesn't and they also charged me and extra 30 dollars. On top of the fact the staff is shady and lies.

RAUL R. 
Clasificación:
5.0

Get the guy that helped me out some more help! He was great and patient thought and very helpful.

MICHAEL M. 
Clasificación:
5.0

I happy to yuor service and I appreciate thank yuo somuch

BERIHU A. 
Clasificación:
5.0

Really like the gentleman that checked me ingot it done fast and was very courteous and went out of his way to get me on my way

MICHAEL S. 
Clasificación:
5.0

Jason Potter, if I remember that correctly, made the experience stellar. He was faced with non stop customers and was the only one working when I came for the rental, but handled the traffic like a pro. He was very helpful and kind while getting things done in a timely manner so customers could move through. He greeted customers as they came through and was an excellent multi tasker, using the time between steps to ensure everyone's concerns were handled. He definitely deserves a hefty raise

KEELAN M. 
Clasificación:
5.0

Excellent service

SEANG T. 
Clasificación:
5.0

This is hands down the best UHaul location! Service is great and efficient.

MERRI L. 
Clasificación:
4.0

The U-Haul location I worked with was great. The people were great and the equipment was great. Thats where the greatness ends though. Every single part of dealing with uhaul.com and associated systems has been a complete mess. Emails and notifications severely delayed (hours or days) and no follow up after the conclusion of my rental in indicating final cost. When I eventually track down my reservation information on the website it does not indicate which day the equipment was returned and does a very poor job at indicating if the final pricing is listed or how many miles were used. My expectation is that there would be a final receipt delivered via email, however, that did not happen.

Zackary P. 
Clasificación:
3.0

The truck had snow all over it. The people behind the counter were arguing. When I pulled away and used the windshield wiper, it broke off. The employees did repair it.

SCOTT G. 
Clasificación:
4.0

This was not my choice of pick up locations but it worked out well enough .I was charged for extra miles driven beyond the contract. I don't know if that was a difference.

Steven A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Salvador V. 
Clasificación:
2.0

On Wednesday it snowed here in lynnwood and when I came to pick up my vehicle it was still covered in snow. There ar a bunch of things that I'm sure impacted this, but I had to scrape and brush off the vehicle and it was not ready to be driven as it was behind a bunch of snow. However it was New Year's Day, I had reserved online only 20 min prior and they had a team member get injured that morning so I'm sure they were under staffed

GINA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HENOK H. 
Clasificación:
3.0

the online experience was slow and clunky. it is much better to use the team on site instead. unfortunately, they couldn't help much because i did the online approach.

samuel-eli D. 
Clasificación:
2.0

Assistant was rude when I rented. Equipment vibrated when running. Will probably not visit again.

Yona M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey C. 
Clasificación:
4.0

I rented three Van's two in my name and one in my daughter's name. For two of the Van's I was not allowed to return it to the nearest Uhaul storage. This was informed to me at the rental storage while I took the third Uhaul truck. As a Uhaul Van/truck there must be availability to drop off the truck to the nearest Uhaul storage weather it is a franchise or not. They may ask extra payments if there is a reasonable case.

MOTBAYNOR T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRAIG WELDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATSINET T. 
Clasificación:
5.0

No additional comments; both the trailer and the service were just fine.

David B. 
Clasificación:
5.0

N/C

AMADANYO O. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABIY HAILU W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATTI JOSEPHINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward W. 
Clasificación:
5.0

The assistant manager William provided top class customer service and made the whole experience a pleasure. Online when trying to reserve the truck, however, it would be nice to have the “in town” verses “unrestricted” explained better and more so reasons why “unrestricted” may not be available at time of placing the reservation.

Adam P. 
Clasificación:
5.0

Fast and easy process.

DONALD PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
4.0

I had to drive around today to find a truck. I originally requested for one location, then when I get to the new location, there was no van and had to go elsewhere. I spent a lot of time and gas driving around and cost me way more money than I expected.

PAMELA CAROL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Exceptional service by front desk and lot attendant man!

Myroslava S. 
Clasificación:
5.0

Could have TOLD me there would be a $20 after hours fee. Why, when I did all the work to document the mileage and gas? Not happy. Also, I don't think the previous driver filled it back up all the way with gas, because I put in 2 gallons, which seems generous for only going 28 miles. Would like my $20 refunded since I wasn't told about after hours charge.

KELLY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW F. 
Clasificación:
1.0

Pick went well. Drop off was simple, but they didn't tell me I had to use an app to check out (charged $22 for checking out wrong). I didn't even know that my 7pm drop off time was two hours after they closed. I contacted manager he said he would see if I was informed of the App check procedure and credit it back but I haven't been credited back. I'll be calling my credit card and stopping the additional charge. How would we know you have to have an app to check out, I wasn't even informed 7pm was after hours.

SHAWN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsay K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEAL JAMES B. 
Clasificación:
2.0

First associate was very unhelpful, but second was great. Truck pickup process took far longer than necessary and wasn't able to be completed though my phone, which was the option I'd picked.

Benjamin C. 
Clasificación:
4.0

Staff listened my concern and refunded. Last week I was charged for three gallons of gas for five miles.

Debebe K. 
Clasificación:
5.0

So helpful and attentive when I dropped off the trailer but kept the truck, due to the storage place being closed. Even said hi to my cat as I put him in my car.

DEMITRIUS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNIPER N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETH W. 
Clasificación:
5.0

Will was awesome !

DONALD T. 
Clasificación:
5.0

As always, friendly employees, super fast service and equipment is very clean. I like how they always seems to have appropriate trucks and trailers in stock. So far this is my favorite UHAUL location. The only downside- limited customer parking.

Myroslava S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARRISA G. 
Clasificación:
5.0

I was very pleasantly surprised about how quick and smooth the dropoff process was. The gentleman was professional, courteous and friendly.

Jas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL M. 
Clasificación:
4.0

Help explain the 24/7 online key pickup before you get to the store, so we don't have to wait in line and then work through the same process. Overall, great to work with U-Haul though.

TYSON L. 
Clasificación:
1.0

The guy who was serving us not really helpful he was cold

RAHWA T. 
Clasificación:
4.0

I used only 5 miles, but charged for 3 gallons of fuel. Technically I used less than a gallon.

DEBEBE K. 
Clasificación:
5.0

Both of the gentlemen that helped me were very patient, kind and quick. My process checking in and out was very smooth and simple.

Diana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip L. 
Clasificación:
5.0

It was a very positive experience. Thank you

JOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Homer S. 
Clasificación:
5.0

Great customer service, very professional. Thank you, William!

Sergei K. 
Clasificación:
5.0

Our service was excellent, and the check in and check out process was super easy and quick. Thank you all very much!!!

WHITNEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha G. 
Clasificación:
5.0

I want to thank you for the great service! ¡Gracias!

AURELIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
5.0

Staff was friendly. Good customer service!

RONALD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristy H. 
Clasificación:
3.0

The self-serve site kept rejecting the Mileage and said what I added was less than when I received the truck. After a few tries, I added a zero for the last number of the mileage and it finally accepted it. It was a pain to resolve late at night in a dark parking lot.

DAVID N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sang H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
5.0

I was a customer who was referred to Longview by the Uhaul call center therefore I did not have an online account with a password. So at drop off at Lynnwood I had to use phone number and last name. It came up as if I was returning the trailer to Longview and couldn't proceed. Also it required me to turn in the only paper work I had for this rental. If you were going to required the rental agreement then I should have received two copies. I had to take pictures of mine.

DOUGLAS L. 
Clasificación:
5.0

Good straightforward customer service, no complaints

NICOLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvador V. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT LEROY M. 
Clasificación:
5.0

I've been coming to this location for over 15 years and I'm always pleased

Mara V. 
Clasificación:
5.0

Good job

PHAIRAT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY J JR F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS R. 
Clasificación:
4.0

Trailers are not the size as stated.

TODD F. 
Clasificación:
5.0

Could not have gone better. The owner was very friendly and helpful.

Matthew B. 
Clasificación:
5.0

Nothing you all did great.

COEURDALENE H. 
Clasificación:
5.0

In the past, I had poor service at this location.This time it was great.

DENNIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLAN M. 
Clasificación:
3.0

As technology gets more and more advanced on your vehicles , it would be nice to be told how things work in your vehicle rental. I was given the keys and that was it. There are people who are not that tech savvy. It was raining quite hard and I wasn't sure how to make things work. In the end I was able to accomplish what I set out to do.

DUANE K. 
Clasificación:
4.0

Very helpfull

Glen T. 
No se han enviado comentarios para esta ubicación.

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