Customer Reviews for U-Haul Storage of Leesburg

2,149 comentarios

29008 US Hwy 27   Leesburg, FL 34748
(2 miles South of Hwy 44)

(352) 314-2703

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(352) 314-2703

29008 US Hwy 27
Leesburg, FL 34748
(2 miles South of Hwy 44)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josie S. 
Clasificación:
5.0

Great experience. Very courteous and friendly staff at this location also.

Anthony P. 
Clasificación:
4.0

El cliente no dejó un comentario.

JENAI G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
5.0

Easy on. Easy out. Great customer service.

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey J. 
Clasificación:
5.0

no problems - no suggestions

Stephen S. 
Clasificación:
5.0

Nothing everyone that works there are great

HENRY B. 
Clasificación:
5.0

Nothing. The best experience I have had at U-Haul so far.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
5.0

The entire staff was awesome!

Merwin K. 
Clasificación:
5.0

Pleasant staff…very helpful. Definitely would use them again.

terry S. 
Clasificación:
5.0

First of all I think that this U-Haul dealership is one of the most professional in all of the country, the wonderful women that were taking my U-Haul order were incredible, the customer service was wonderful, I would say I'm a very happy customer. I will return

AL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Raymond W. 
Clasificación:
5.0

The woman who helped me was funny, friendly and professional. Best uhaul experience I've ever had.

TRAVIS K. 
Clasificación:
4.0

The truck may have issues with the transmission. Very outdated truck which made the moving experience more difficult. No USB ports, no connectivity to the vehicle's radio via bluetooth, no cruise control, loud and sometimes painful cabin from vibrating metal... it was a POS.

Matthew C. 
Clasificación:
5.0

Ninguno

HENRY B. 
Clasificación:
5.0

Great customer service!

Patricia K. 
Clasificación:
5.0

I cannot remember her name but she was the best. She went above and beyond to help us. I haven't experienced excellent customer service like that in a very long time.

Tina R. 
Clasificación:
3.0

Always excellent here and today was the same

James F. 
Clasificación:
5.0

Reservation was made to pick up at Video New location in Leesburg the afternoon prior but they never called to advise a truck was unavailable. This was extremely inconvenient as we planned to pack the truck that evening. Also we were supposed to have unlimited mileage but were charged for mileage overage. Renting another truck on Saturday but will not be using uhaul. Penske is unlimited mileage for sure.

Brandy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
3.0

No smoking in the trucks, leaves odor and for someone who doesn't smoke would not appreciate that.

Tayna L. 
Clasificación:
5.0

Love the little trailer. Got great gas mileage towing it from FL to MI. No problems. Staff in FL and MI wonderful too.

Ronald F. 
Clasificación:
5.0

no improvement. all is well

ROBERTO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER L. 
Clasificación:
5.0

Extraordinario servicio al cliente

John A. 
Clasificación:
5.0

Everything went well !!

ALBERTO R. 
Clasificación:
4.0

Keep up the excellent customer relations.

Everett H. 
Clasificación:
5.0

Great service

Edward K. 
Clasificación:
5.0

This is the best U-Haul location I have ever done business with. The trucks are clean and well maintained. The staff is top notch. I understand they are expanding, but I'm sure they will keep their small store attitude and attention to their customers. I've been renting from them for about 4 years, and rent no less than 10 trucks per year.

William N. 
Clasificación:
5.0

Great experience! We'll done!

ted H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene M. 
Clasificación:
5.0

Very friendly and helpful!!

Leonard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

nolan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DJ C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William I. 
Clasificación:
5.0

People were nice, friendly and professional. Will always use this location.

GILBERT G. 
Clasificación:
4.0

Good equipment.

kenneth T. 
Clasificación:
5.0

Friendly helpful staff

DOUGLAS M. 
Clasificación:
5.0

it was so easy and fast to acquire a storage shed with U-Haul storage. The young lady that I had the pleasure of meeting in the office was awesome, I had explained to her I had to go to my second job and I had filled out everything on line and I was in and out of the office so quickly. She is amazing. I am new to doing business with this company but so far I am more than pleased.

Edwina H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doyle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy N. 
Clasificación:
5.0

Staff was extremely helpful. Very great customer service. Should give them a raise.

Andrew S.  |  First Impressions 
Clasificación:
5.0

Awesome customer service, will most definitely recommend to anyone.thank you

Renee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
2.0

Moving company charged me an additional 165 half way through the job

Linda D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stevens C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Q. 
Clasificación:
5.0

All was OK

Kenneth B. 
Clasificación:
5.0

Brandy Carr the best and loyal employee, Very kind and helpful . You need more employees like her

Julio F. 
Clasificación:
5.0

Quit relying so much on voicemail!

NICKI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLYN D. 
Clasificación:
5.0

Uhaul doesnt need any improvements. Best rental prices around

ROBERTO V. 
Clasificación:
5.0

People here are very helpful and had my trailer out front ready for me to pick it up for my trip back to NC.

Ronald P. 
Clasificación:
4.0

Better parking areas.

Patricia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
5.0

Staff was friendly and helpful

Patrick H. 
Clasificación:
5.0

Courteous.

Jaime R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Berry Y. 
Clasificación:
5.0

Keep doing a great job. Some people you can never satisfy. The young girl was amazing. Good employees are hard to find.

Tom C. 
Clasificación:
5.0

Gracias

ann p.  |  Overall Experience 
Clasificación:
5.0

We keep coming back to this facility for all our of storage and truck rental needs. Jamie is awesome and always so helpful! Thank you! A&W

Arif W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas H.  |  Overall Experience 
Clasificación:
5.0

Kind and courteous

ARTHUR N. 
Clasificación:
5.0

Every thing was ready on time and the personal at my location were excelent

JOHN WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rae G.  |  First Impressions 
Clasificación:
5.0

Jamie and her co worker are the best.

BARBARA M.  |  Overall Experience 
Clasificación:
5.0

Outstanding customer service. Jaime was wonderful to work with. She is an outstanding employee and very customer oriented l!!

sarah m.  |  Overall Experience 
Clasificación:
5.0

Jamie was nice professional and made my movie really easy.

Barbara M. 
Clasificación:
5.0

Great customer service I recommended this place for anyone

MICHAEL H. 
Clasificación:
5.0

The young lady who checked me out was outside before I even got out of the cab. I appreciated her efficiency as it had been a long day and I was ready to be done!

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANN-MARIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bryce P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

Dealer was very helpful, unhooked trailer and parked it even though she was small, amazed me.

ROBERT P. 
Clasificación:
5.0

I'm a repeat customer because this place rocks! Friendly and they have just what I need

GREGORY A. 
Clasificación:
1.0

problems with return. return associate was hugely rude to my husband.He was berated and asked to leave.We returned early after hours as it is illegal to park a 26 foot truck at our home in The Villages. Office was unattended and did not want to leave keys in truck. Parked truck and took keys (as rental still had 12+ hrs remaining) and returned upon opening the next morning to straighten out return. i asked for Manager Jamie to return my call 6 times, no response. i called and spoke to District Manager. He was not pleased. Problem is in his hands. Have also reported to BBB. We wanted to rent indefinitely 2 large size U-Haul storage units for our extra furniture, which would have cost at least 2K/year. Instead we have rented from 44Storage in The Villages ,Happy to give them the business, not U-Haul. In last 5 years, we have spent in excess of $30-35K at U-Haul in MA & FL. NO more!

PHILIP S. 
Clasificación:
5.0

Jamie is your best employee

RAY G.  |  Overall Experience 
Clasificación:
1.0

App not working had to wait for someone in th office to help. Took over 30 min. Prior to arriving I called several times no answer. 1 person working on a Saturday is a bad idea. Ordered a Dolly when I reserved the truck. No Dolly or furniture cart available.had to go to another location to get a Dolly. (Which they were way more organized and had 2 people working. Closed Sunday, app would not locate my location could not check truck bsck in. I left voice mail asking for a call prior to billing my card. No call.

ALAN R. 
Clasificación:
5.0

WTG!

shawn o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE G. 
Clasificación:
1.0

I just really am surprised you all haven't returned part of my money the unite was only used for not even a week

reid b.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

Great customer service!

THOMAS W. 
Clasificación:
3.0

My bill says $58….I was charged $70….now my account is overdrawn. NOT happy!

ELBERT J. 
Clasificación:
5.0

Ms sydney Murphy made my experience so peaceful she was phenomenal helpful courteous very respectful just amazing love love loved her customer service she was a wonderful greeter and just pure professional.

BARBARA M.  |  First Impressions 
Clasificación:
5.0

Nothing just keep this place as is ...

BARBARA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS B. 
Clasificación:
5.0

Couldnt have been better.

CHARLES T. 
Clasificación:
5.0

Staff was very friendly and efficient

walter K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harrold W. 
Clasificación:
5.0

The lady at the reception desk was most cordial and helpful in every way. I know she has been there a long time and as always if very grateful to deal with, actually a breadth of fresh air. Frank Cosmo

FRANCIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
5.0

Always friendly and helpful people at this location!

MICHAEL P. 
Clasificación:
5.0

In and out fast great smile I'll be back.

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donovan K. 
Clasificación:
5.0

The girl that helped me was fantastic.

THOMAS W. 
Clasificación:
5.0

Very friendly staff who helped me with the last minute rental need.

SCOTT O. 
Clasificación:
5.0

Very friendly, accommodating and helpful. I have used this location before and will use them again.

KAY S. 
Clasificación:
5.0

The worker was very nice and pleasant to work with.

cherryl b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSANE U.  |  Overall Experience 
Clasificación:
3.0

Should be able to get to my things 24 hours seven days a week 365 days a year

reid b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ninna I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUILYNN J.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything Jamie! You guys are great!

MICHELLE V.  |  Overall Experience 
Clasificación:
5.0

Jamie and her staff go above and beyond to help their customers. They are courteous and kind and the facility is so clean and easy to access.

James E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick S.  |  Overall Experience 
Clasificación:
3.0

I found so many cockroaches when I emptied my unit

Kyle S.  |  Overall Experience 
Clasificación:
5.0

any communications, i have ever had with whom ever was working, have always been fantastic. polite, helpful, awesomely awesome great staff i have bin renting 2 units for yrs, for my family n me and never have i ever encountered an employee that was not perfect, the place is clean, just great...thnk you all

EVELYN D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wayne B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill N.  |  First Impressions 
Clasificación:
5.0

Thank you for having this option available to me when I needed it after my husband passed away.

Patricia W.  |  Overall Experience 
Clasificación:
5.0

So accommodating on the ball personnel.

karen c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry C.  |  First Impressions 
Clasificación:
4.0

Everything great except for evidence of rat droppings on boxes stored inside locker. Boxes not chewed or damaged. Just evidence of some critters invading the locker during the 9 months goods were stored.

Roger Y.  |  Overall Experience 
Clasificación:
5.0

The staff at this location is amazing. I had to rent Uhaul moving vehicles/trailers four or five times, and every time it was a pleasure to work with them. I will certainly return to this team if ever the need arises.

Carolyn B.  |  Overall Experience 
Clasificación:
1.0

Three checks were not cashed for August, September and October. Since August we have tried, tried, tried to get UHaul to cash checks. The manager stated they were sent to proper dept. We phoned, talked to various people. Last call went to number given us by mgr. Customer Service again who could not help and referred us back to mgr. Clerk at mgr.'s office phoned us on Nov.3rd ( we are moving so unit closed per end of October and told us checks must have been lost in mail and it had been taken care of...add the amount back into our acc't. On the 4th we checked our acc't. and magically August and September had been deducted from our account, as of this morning October had not been cashed. This has caused out acc't to be totally out of sync and right in the middle of a big move it is imperative that we keep our acc't correct. Jamie and all have been very nice and helpful...we had that unit for about four years with no problems until August, Sept. and October..never late. How can I rate this? U Haul locally, very good. U Haul accounting practices needs some work. Checks "lost in mail" suddenly being cashed as we are moving and no longer renting the unit has caused us bookkeeping difficulty at a time qgen stress is at a high level. Moving! Since uou insist I answer all questions...I am rating accounting, I am not rating Jamie Foster. She has been exemplary.

barbara r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetra C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W.  |  Overall Experience 
Clasificación:
5.0

Staff was friendly and informative. Easy access and exit. Well managed and clean facility. Very good experience and reasonable prices.

glen r.  |  First Impressions 
Clasificación:
1.0

My storage shed was completely emptied the first month notice was left at facility was vacated emptied and cleaned yeah I have got repeated notices that my belongings were being auctioned although I left no belongings and bills even though I’ve notified them repeatedly that my unit was empty I’m not vacated the first month ridiculous

Ronda B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD K.  |  Overall Experience 
Clasificación:
5.0

I was with that facility about 17 years. It was always clean and well kept. The amazing part, I paid close to the same price for 17 years. Gracias

EARL H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

bobby R.  |  First Impressions 
Clasificación:
5.0

I was extremely happy with my storage experience. Very clean and the staff wonderful!!

sylvia m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis L.  |  Overall Experience 
Clasificación:
5.0

On Sept 9 had injured my back trying to lift the door of my unit. I sprained my back and have been under medical are ever since. Josie has been extremely helpful each time I have used the unit. She is pleasant and helpful every time I have returned to U Haul

LOIS S.  |  First Impressions 
Clasificación:
5.0

Jamie went out of her way to make the entire 15mo experience wonderful. Would recommend to anyone and everyone. *****5 Stars all the way.***** Only recommendation would be not to have your phones roll to U-Haul Corporate as they take forever to answer and know nothing of the actual facility.

JASON S.  |  Overall Experience 
Clasificación:
3.0

High weeds left to grow around my storage area for my camper in the back of the facility.

John F.  |  Overall Experience 
Clasificación:
4.0

Staff was very kind and patience with me. I would not hesitate to use services again if I need it in the future.

Cynthia g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT Y.  |  Overall Experience 
Clasificación:
5.0

Tienen un buen servicio y un personal excelente.

daniel z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth R.  |  First Impressions 
Clasificación:
5.0

Jamie and office personnel really appreciated!

Glenda L.  |  Overall Experience 
Clasificación:
5.0

A special shout-out to Christy (sp?). I hope I spelled her name correctly. She was very helpful. I rented my unit and shared it with another person. Eventually, I finished and left it to my rent-mate. Christy made the rental transfer quick and easy.

RICHARD J.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard V.  |  Overall Experience 
Clasificación:
4.0

Staff was always pleasant. There was a time when I got there just when the receptionist was about to leave for the day. Since I'm somewhat of a paranoid by myself. I asked he she would stay y. She stayed 30min off the clock. Till I left. That I appreciated.

diana c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SHIRLEY B.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

SHERRY A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nikki S.  |  First Impressions 
Clasificación:
4.0

My only issue was when we cancelled one unit mid month and there was no partial refund AND it was rented immediately. We did ge t a little payment towards the second unit. Staff were VERY FRIENDLY and helpful.

sheri C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIA F R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMIAH M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

diane l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart P.  |  Overall Experience 
Clasificación:
5.0

Went out of there needs to accommodate our needs

SUSANE U.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

mada h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary L.  |  First Impressions 
Clasificación:
5.0

Jamie, the girl in charge at the Leesburg Florida location was super efficient, friendly and on the ball. I would absolutely use that particular location again. Cindy

cindy s.  |  Overall Experience 
Clasificación:
5.0

So far so good. The girls at the facility were delightful and very easy to work with. I would recommend this place to any friend or family member.

ender m.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  First Impressions 
Clasificación:
5.0

I believe the girl who helped us in leesburg Florida was called Jamie. She was efficient , on the ball and very nice. Give her a raise!!!

cindy s.  |  First Impressions 
Clasificación:
2.0

Local office would hardly ever answer their phone therefore causing me to be on hold forever on the corporate connection

Dean B.  |  Overall Experience 
Clasificación:
5.0

The 10 x 10 storage unit assigned to us had not been cleaned up from the prior customer. Very dirty floor and walIs. I had to immediately go to the office for assistance. The uhaul office personnel immediately went back to the rental storage unit with me and swept it. I will clean it better when i can revisit with my shop vac.

Jerry H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrance h.  |  Overall Experience 
Clasificación:
5.0

The only thing was the last few times I went to the storage there were live roaches not in my unit but the building containing my unit. But the overall experience was great.

Caysi L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aquila R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James K.  |  First Impressions 
Clasificación:
5.0

I was very pleased with the staff. They were helpful with everything I needed and question I asked. The facility was very nice and secure. Thank you so much. You made my moving transition easy.

Tracy S.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful! Friendliest storage facility I have ever used

Megan C.  |  First Impressions 
Clasificación:
5.0

Reserved the 12th and moved in on the 19th. Staff was very helpful and courteous

Richard C.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful, courteous, and knowledgeable. The process of renting and returning a truck was very easy, as well as using a storage room. Wonderful experience and the price was very affordable. Definitely recommend using UHaul.

Lee T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob C.  |  First Impressions 
Clasificación:
5.0

You can't ask for a more friendlier and awesome staff like those at this facility. Storage is expensive but other then that a great place to rent. Mark

mark M.  |  Overall Experience 
Clasificación:
5.0

Jamie was amazing and helpful! Made my experience a pleasant one and I will definitely be returning to Uhaul for my storage needs.

Noah R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carmen m.  |  First Impressions 
Clasificación:
5.0

Staff was friendly, knowledgeable and efficient. Excellent customer service skills!

Lee T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M.  |  Overall Experience 
Clasificación:
5.0

Great staff!!

Stan N.  |  Overall Experience 
Clasificación:
5.0

All staff members were extremely attentive, helpful and provided excellent customer service - especially Casey.

LINDA KAY T.  |  Overall Experience 
Clasificación:
5.0

The Young lady at checkin was extremely helpful and fast. Knew her job and it showed.

Anthony C.  |  First Impressions 
Clasificación:
5.0

Jamie and her staff are wonderful! Always helpful friendly and very accommodating. I would definitely recommend this facility to anyone that needs storage!

James E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

miguel m.  |  Overall Experience 
Clasificación:
5.0

Very professional, polite and helpful!! Outstanding Customer Service!!! Very pleasant experience!!!

sarah m.  |  First Impressions 
Clasificación:
5.0

Over a period of several years , I have required units of different sizes. The office staff was very helpful in my smooth transition from unit to unit. I am no longer in need of extra storage but should I require a unit, I would not hesitate to return.

William W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NORBERT JOHN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Don L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

melissa and mark m.  |  Overall Experience 
Clasificación:
5.0

We dropped one Unit (no longer needed) but still maintaining another unit . Always have found U-Haul Storage well-maintained and safe and the staff is always professional and helpful. Extremely pleased !!!!!!

HAL M.  |  Overall Experience 
Clasificación:
5.0

Manager at front desk was amazing at proving information and help. Also very friendly and personable

miguel m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

melissa and mark m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M.  |  Overall Experience 
Clasificación:
5.0

The manager was very helpful and she was customer service oriented. A very pleasant experience..

LEO H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

I'm very happy with the service, staff super friendly and helpful. Definitely if I need in the future another truck or storage it will be again with Uhaul.

ANTONIO P.  |  First Impressions 
Clasificación:
1.0

Terrible services

ARMANDO A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

bridgette v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY A.  |  First Impressions 
Clasificación:
5.0

Jamie was always helpful and professional ! Will recommend to others . Gracias.

larry M.  |  Overall Experience 
Clasificación:
3.0

The staff was friendly and the location well kept. I would have liked an option to rent an open space for a week instead of the whole month. I ended up paying for three weeks that I didn't use.

David D.  |  Overall Experience 
Clasificación:
5.0

This Uhaul and staff helped us numerous times over the years. Always kind and courteous. Easy to reach, always go out of their way to be helpful. Our shop needs meant we had to build a big shop on property in the end but uhaul helped us through a big part of our business growth. I'm sure we'll be by again before long. Great Place 

Arif W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane R.  |  Overall Experience 
Clasificación:
3.0

Firstly I was given a reservation for a unit, when I arrived to claim it the unit was given away. Needless to say I was frustrated.

NORBERT JOHN D.  |  First Impressions 
Clasificación:
5.0

Super

James M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES G.  |  Overall Experience 
Clasificación:
5.0

I only have one suggestion. The 6 x 12 trailer I used did not have an easy way to disconnect from my SUV, I broke down 2x on my way back and had to use a floor jack to disconnect so my SUV could be towed. Years ago I had a trailer that had a crank handle that you could disconnect and connect easier. Everything else was great.

ALBERT R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred A.  |  First Impressions 
Clasificación:
5.0

Staff was always friendly and helpful.

Mary O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra g.  |  First Impressions 
Clasificación:
5.0

Great service .

Paul V.  |  First Impressions 
Clasificación:
5.0

All U-haul people have been great. Polite and very helpful. Website can be a handful somtimes but I've muddled through it.The section for hiring moving labor did not work out,would use u-haul again but now I know it's much easier making my own arrangements for two men to help with heavy furniture.

David P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna S.  |  First Impressions 
Clasificación:
5.0

Above and beyond! During the past 2 weeks, I rented 3 cargo trailers and a storage unit. The staff has been great in all parts going above and beyond. We had a few interactions because the place I was moving into was a mess, flooded house, and infested with the tiny roaches who sometimes play dead! After moving from that awful place, I rented the storage unit, and inform them about it. They helped me out with a roach killer bomb. Then we moved to a new place again, and everything well well. I'm definitely using them again for my upcoming needs. Thank you so much. Keep up the good work!

Jose M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

michael v.  |  Overall Experience 
Clasificación:
5.0

Jamie is very accommodating and helpful

Howard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT N.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing at uhaul in leesburg would recommend them to everyone the only thing I would like to see a better job of is answering the phone you can never get no one on the phone other than that they get a 5 star with me

Al S.  |  Overall Experience 
Clasificación:
5.0

Jeni and the entire staff were very helpful and accomodating. I highly recommend using them for your storage needs. Thanks Jeni!

THOMAS H.  |  Overall Experience 
Clasificación:
5.0

place looks great, service was excellent, great customer service

Richard W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

zebbie c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra P.  |  First Impressions 
Clasificación:
5.0

Excellent service! Extremely helpful personnel.

James H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Audra M.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

bruce g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry M.  |  First Impressions 
Clasificación:
5.0

Everything was great & all staff very helpfull

JOHN H.  |  Overall Experience 
Clasificación:
5.0

Jamie has been awesome and more than understanding. She really cares

Denatae L.  |  Overall Experience 
Clasificación:
5.0

A very professional team that offered solutions to all the issues for me

Eddie M.  |  First Impressions 
Clasificación:
5.0

Jamie and her team were professional, courteous, and very knowledgeable as always. Jamie is pretty sharp she has a good head on her shoulders and has incredible potential. You go girl!

Billy A.  |  Overall Experience 
Clasificación:
2.0

I'm still killing spiders and roaches that was in my furniture and mice!!

Stefan B.  |  Overall Experience 
Clasificación:
5.0

Cindy and Jamie was great

Ninna I.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful. Will definitely use for all future storage needs in Leesburg

lesley k.  |  Overall Experience 
Clasificación:
5.0

Jamie's the Best!

Dan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Breya W.  |  First Impressions 
Clasificación:
5.0

Jamie was always pleasant and helpful.

pam t.  |  Overall Experience 
Clasificación:
5.0

I rented a 15' truck in Kansas, drove across the nation to Florida and rented a storage unit in Leesburg. My entire experience was EXCELLENT. The employees at both ends were over the top helpful and made my experience very easy! Great job UHaul!!!

Trina R.  |  Overall Experience 
Clasificación:
5.0

Jaimie, is so knowledgeable, helpful, kind, and a con cement professional. U-Haul is lucky to have her. The facilities are incredibly clean! I am very grateful for the first month free on the storage unit. Thank you Billy

Billy A.  |  First Impressions 
Clasificación:
5.0

Very nice experience the staff was very friendly and helpful. Very smooth process.

Rick w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John K.  |  Overall Experience 
Clasificación:
5.0

Jamie was super helpful throughout the process. Thank you for making my move from Massachusetts easy!

Casey B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark A.  |  Overall Experience 
Clasificación:
5.0

Jamie was awesome! So incredibly helpful!!

Trina R.  |  First Impressions 
Clasificación:
5.0

Gracias.

Mary Ann K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard W.  |  Overall Experience 
Clasificación:
5.0

The young lady who helped us when we got the truck was extremely kind courteous helpful and very comforting. I would recommend service at U-Haul weatherby a truck or unit all of my friends. Thank you for all your help

gail f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G.  |  First Impressions 
Clasificación:
5.0

good service

larry M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stefan B.  |  First Impressions 
Clasificación:
5.0

The staff were always pleasant and helpful. I had 2 storage units for over a year and then 1 for another year plus. I have recommended this facility to neighbors and would definitely contact them again if I need a storage unit.

Pamela W.  |  Overall Experience 
Clasificación:
5.0

Jamie was amazing as always anyone who gives her or her facility a bad rating are out of their minds 😁😁😁

Ka'Tia B.  |  Overall Experience 
Clasificación:
3.0

Rental trucks, trailers parked in isle making access to storage units difficult. Returned equipment parked near entrance for cleaning cause the area to be congested.

Ronald L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry F.  |  Overall Experience 
Clasificación:
5.0

Jamie Foster was very friendly and professional. Excellent service!

Bill C.  |  First Impressions 
Clasificación:
5.0

Jamie was amazing, patient and very helpful. Wish I could have gave her a hug

lisa c.  |  First Impressions 
Clasificación:
1.0

Drove 4 hours From Fort Myers, to retrieve my belonging-from the storage with two cars with 7 people in total to help, all exhausted from the long drive, the person in charge at the moment quite unpleasant not the service I have always received from This company, the bathroom was closed, asked and she said they are closed! Plain answer! It was raining had reserved a dolly she did not have it ready, so it was a back and forth from the storage unit to the office. Same treatment, bothered with attitude, taking all her time with out any kind of consideration, that we were tried, wet, and in need to use a bathroom, Horrible experience

JENNY J.  |  Overall Experience 
Clasificación:
1.0

This is the worst location I have used. The staff is extremely rude and condescending. The office always has a paper hanging on the door saying they will be back shortly. They don't answer the phone. Overall horrible customer service. If you rent a storage unit your stuff will have rat or mouse droppings on them. I would recommend Lakeside Storage which is less than one mile north on US HWY 27!!

Albert D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD W.  |  Overall Experience 
Clasificación:
5.0

I would use U-Haul again

JOHN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carol b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ken s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra g.  |  Overall Experience 
Clasificación:
5.0

Jamie was easy to work with. She is the ultimate professional and an outstanding ambassador for U-haul.

George M.  |  Overall Experience 
Clasificación:
5.0

I have always purchased my items boxes, covers, tapes and used the trucks to move me all the time I need them, always friendly staff willing to help me carry boxes to my car. I a very happy customer

JENNY J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG A.  |  Overall Experience 
Clasificación:
4.0

No comments

Yahaira I.  |  Overall Experience 
Clasificación:
5.0

Very good service highly recommend

Jean k.  |  Overall Experience 
Clasificación:
5.0

My son has been in college in Leesburg for 3 years now. The staff have always been wonderful and helpful.

Sandra R.  |  Overall Experience 
Clasificación:
5.0

Jamie is very helpful and cheerful. She assist us promptly.

Carolina Q.  |  Overall Experience 
Clasificación:
5.0

Jamie did a great job!

John F.  |  First Impressions 
Clasificación:
5.0

Very pleased with using this facility. Well maintained.

Robert T.  |  Overall Experience 
Clasificación:
5.0

Jamie very polite and professional

Jean k.  |  First Impressions 
Clasificación:
5.0

Jamie did a great job explaining our options and finding the right unit for us. A number of customers came & went while we were there, and she handled all very professionally.

walt c.  |  First Impressions 
Clasificación:
5.0

Friendly people. Unit ready for us. Accommodated special requests.

Jennifer N.  |  First Impressions 
Clasificación:
5.0

Thank You to the staff and a well run business .

Ben L.  |  Overall Experience 
Clasificación:
4.0

As easy as it can get.

roger b.  |  First Impressions 
Clasificación:
5.0

Very helpful and professional staff.

dan s.  |  Overall Experience 
Clasificación:
5.0

Very friendly and most helpful every time we have been there.

MARK AND PAULA S.  |  Overall Experience 
Clasificación:
5.0

Great customer service experience.

David K.  |  First Impressions 
Clasificación:
5.0

We were billed and fine added after we rented frig. mover on 29th and moved our stuff out of unit. I called and gal straightened it out.

don s.  |  Overall Experience 
Clasificación:
5.0

Should have an outlet somewhere so you could vacuum the unit.

Harry N.  |  Overall Experience 
Clasificación:
4.0

Only negative was so many trailers and vehicles around probably due to all the snowbirds arrivals. It was a little tricky navigating to our unit. But we are completely satisfied.

Mary Ann K.  |  First Impressions 
Clasificación:
3.0

Prices kept raising and frequently the gate were open for days.

Robin H.  |  Overall Experience 
Clasificación:
3.0

One thing you charge to much, then after a month of renting you started raising my rent by 20.00 that's crazy. I'll will find somewhere else to store my stuff in the future. Bait & Switch ??????

Mark V.  |  Overall Experience 
Clasificación:
5.0

Gracias

elliott h.  |  Overall Experience 
Clasificación:
5.0

fully satisfied very satisfied

RAYMONDE K.  |  Overall Experience 
Clasificación:
5.0

Well kept. Very helpful service

Carol G.  |  Overall Experience 
Clasificación:
5.0

Jamie was very helpful and processed my rental quickly.

carol b.  |  First Impressions 
Clasificación:
5.0

We had the storage unit for 3 years and they were well maintained and such friendly helpful staff.

CORAL D.  |  Overall Experience 
Clasificación:
5.0

Staff was always helpful and friendly.

joann j.  |  Overall Experience 
Clasificación:
5.0

Nice and clean and the staff is very friendly.

Sal C.  |  Overall Experience 
Clasificación:
2.0

Very disorganized, storage units very close to each other, difficult to navigate around buildings. Despite having storage reservation, they didn't know I was coming. Minimal area to return truck.

Linda K.  |  First Impressions 
Clasificación:
5.0

This is the third time we have needed their services. Every time, EXCELLENT!

don s.  |  First Impressions 
Clasificación:
5.0

Manager Jamie Professional, friendly, and quick to answer all my questions. ¡Gracias!

elliott h.  |  First Impressions 
Clasificación:
5.0

no problems what so ever .

RAYMONDE K.  |  First Impressions 
Clasificación:
5.0

Staff is very helpful!

Robyn C.  |  First Impressions 
Clasificación:
5.0

The staff at this location were always pleasant and helpful. I would definitely use this location for any future needs.

Kristen B.  |  Overall Experience 
Clasificación:
4.0

Very good experience

sharon D.  |  Overall Experience 
Clasificación:
5.0

I was a customer at this facility for many years and many changes. It was always clean & staff accommodating.

REGINA F.  |  Overall Experience 
Clasificación:
5.0

Very well maintained. I liked the area it was in. Very nice people.

Eric Y.  |  Overall Experience 
Clasificación:
5.0

A smooth transition and a great staff in Jamie and Chris. Jamie was especially helpful to us in getting settled. Be proud of this staff

barbara r.  |  First Impressions 
Clasificación:
5.0

Excelente

GUY D.  |  Overall Experience 
Clasificación:
5.0

I found the facility very clean, and the climate controlled section worked very well. And the staff were very helpful, and courteous. If I ever need any of your services, I will definitely return.

Peter C.  |  Overall Experience 
Clasificación:
5.0

Jamie was wonderful in helping us!

sharon c.  |  First Impressions 
Clasificación:
5.0

everyone was wonderfull and helpful all the time .

JOHN H.  |  Overall Experience 
Clasificación:
5.0

The young lady was pleasant and very helpful. U-Haul has a great employee there.

Sal C.  |  First Impressions 
Clasificación:
5.0

Friendly professional staff!! Air condition unit well maintained. Will use if need storage space ever again.

MARGRET E.  |  Overall Experience 
Clasificación:
5.0

The process of renting the space was easy and then take too much time. The employee was very polite and professional paint couldn't of had a better experience

george h.  |  First Impressions 
Clasificación:
5.0

Great facility. Personnel were always friendly and helpful.

Liz J.  |  Overall Experience 
Clasificación:
5.0

very happy with unit and service

Cheryl C.  |  Overall Experience 
Clasificación:
5.0

Drop off of truck painless. storage unit was ready and clean. Great experience. Thanks

GUY D.  |  First Impressions 
Clasificación:
5.0

Great service.

Kimberly D.  |  First Impressions 
Clasificación:
5.0

The only thing I had a problem with was with one of the latches. It was bent and difficult to open. I felt I should of had a few dollars taken off the monthly rent.

maryann m.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff and makes you feel at ease.

Gary C.  |  First Impressions 
Clasificación:
5.0

Wonderful person at the desk

Judith M.  |  First Impressions 
Clasificación:
4.0

I would recommend this facility to anyone looking to store their belongings. It was very convenient for me and I was very happy with the service I received from the staff there

silvia f.  |  Overall Experience 
Clasificación:
3.0

Main security gate needs to be reinstalled after being run over by a truck.

JAMES T.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful.

Florence C M.  |  Overall Experience 
Clasificación:
4.0

Main gate is broke and torn down. It has been that way for several weeks. There needs to be a faster process to repair/replace the main gate.

Ryan David L.  |  Overall Experience 
Clasificación:
5.0

Super friendly staff. Always helpful..

marilyn c.  |  Overall Experience 
Clasificación:
5.0

Good customer service . Vicky was very informative and pleasant to deal with.

GILDA H.  |  First Impressions 
Clasificación:
5.0

The service was wonderful and I’m happy with the storage space assigned to me

Alfonso B.  |  First Impressions 
Clasificación:
5.0

above expectations - great customer service

Camilla P.  |  First Impressions 
Clasificación:
5.0

The staff were very welcoming and friendly.

Florence C M.  |  First Impressions 
Clasificación:
4.0

very nice staff and clean happy i picked your place and thank you

Alice P.  |  Overall Experience 
Clasificación:
5.0

Everything was good

Cheryl C.  |  Overall Experience 
Clasificación:
4.0

responding. Was a pleasure to meet, helpful and informative.

Joe S.  |  First Impressions 
Clasificación:
5.0

Very nice staff.

Robert R.  |  Overall Experience 
Clasificación:
5.0

The absolute best experience from any U-Haul, in any state that I’ve dealt with.

Beth M.  |  Overall Experience 
Clasificación:
5.0

Jami, of Leesburg, FL is an outstanding employee, thanks Jami.

Robert R.  |  First Impressions 
Clasificación:
5.0

Very friendly and great communication skills.

SANDRA E.  |  First Impressions 
Clasificación:
5.0

Nice facilities.

Arthur C.  |  Overall Experience 
Clasificación:
5.0

Uhaul really worked with my situation . Staff was friendly and helpful .

Gabriel R.  |  Overall Experience 
Clasificación:
5.0

Very friendly and staff with personality.

James M.  |  Overall Experience 
Clasificación:
5.0

Please email me a receipt showing that I emptied my unit #60032 on 2/25/19, and I requested to close my account. My experience with both storage & truck rentals has always been excellent. Gracias.

PATRICIA B.  |  Overall Experience 
Clasificación:
5.0

What a great experience! We had a little minor issue and Jamie went above and beyond to take care of it. Very professional and courteous! Will definitely will do my storage business here! Recommend!!!

DENNIS H.  |  First Impressions 
Clasificación:
5.0

Love the Mgr and Assistant This ladies are professional and also very good at what they do.

karen n.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly

von p.  |  First Impressions 
Clasificación:
5.0

All went well.

don s.  |  Overall Experience 
Clasificación:
5.0

Very friendly helpful staff.

Barbara G.  |  Overall Experience 
Clasificación:
5.0

Just a big Thank You , Jamie was very nice to us and even though the weather was raining all day went and pulled the truck up for us. Thanks Again Ernie and Belinda Gattuso

Erny g.  |  First Impressions 
Clasificación:
5.0

Very nice

MARVIN C.  |  First Impressions 
Clasificación:
5.0

Storage options were clearly explained.

Harry N.  |  First Impressions 
Clasificación:
5.0

Had the unit almost 4 years. Staff always pleasant, billing correct and timely. Jamie Foster made the move out seamless and she was very professional and a real asset to your team there. Gracias

DICK P.  |  Overall Experience 
Clasificación:
1.0

Storage was broken into and I wasn't told for almost one month and things were stolen. All employees knew but me. They claim they have no footage of them opening it, which is a lie. Need all footage.

Felicia C.  |  Overall Experience 
Clasificación:
5.0

No matter who I dealt with they were all so friendly and extremely helpful!

Glenda L. | Reservación
Clasificación:
5.0

I will always use U Haul.

Francis T.  |  Overall Experience 
Clasificación:
5.0

The staff members were helpful, and friendly.

Florence C M.  |  Overall Experience 
Clasificación:
5.0

none

Melba B.  |  Overall Experience 
Clasificación:
4.0

Representative was very helpful and answered all my questions.

Barbara G. | Reservación
Clasificación:
3.0

Great service thus far

Patricia C.  |  Overall Experience 
Clasificación:
2.0

Removed our stuff to close our acct, brought a large amt of cockroaches home with us in the boxes. They were crawling out of a crack in floor. NO refund rec'd on balance, 10 days into month. Ripoff!

Janet H.  |  Overall Experience 
Clasificación:
5.0

The staff is welcoming, friendly, and helpful.

Florence C M.  |  Overall Experience 
Clasificación:
1.0

I was told that I would have $109.00 as my price & after I arrived, Jamie charged me $133.00. I spoke with Jennifer & she gave me credits for the trouble but Jamie & Dalton is very unprofessional.

paulette a. | Reservación
Clasificación:
5.0

Rented space for my trailer. Jamie and Vicki were very helpful in arranging and taking care of the paperwork. Thankyou

James M. | Reservación
Clasificación:
5.0

Nice clean storage facility - we were tired when we arrived but the lady checking us in was super nice

patricia c. | Reservación
Clasificación:
5.0

My new storage unit number 40013 needs to be free during the first month. When I signed yesterday, I had a reservation for the first month's free, but did not double check that the rent is not charged

Florence C M. | Reservación
Clasificación:
5.0

very nice experience. Staff was excellent

Trudy R.  |  Overall Experience 
Clasificación:
5.0

Very nice people and excellent customer service. ¡Gracias!

mike m.  |  Overall Experience 
Clasificación:
2.0

I would say that U-Haul needs to change the way that if people are not able to pay their whole bill that they are allowed to make payments so that their units do not go to auction.

THERESA S.  |  Overall Experience 
Clasificación:
5.0

We enjoyed it

Tom S.  |  Overall Experience 
Clasificación:
2.0

My lock was damaged or drilled out. I ask to view the video's but they could not find anything. I was told by the manager we could use our own locks. Check your computer notes! 2× $85.00 

Angela F.  |  Overall Experience 
Clasificación:
5.0

Great place to store my stuff. Secure, Well lit, Friendly staff, Clean. Was a patron for 11 years, only left them because I moved out of area.

RICHARD K.  |  Overall Experience 
Clasificación:
5.0

none

Oscar P.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and accommodating. Facility had easy access and was very clean

Carol P.  |  Overall Experience 
Clasificación:
3.0

0

beverly g.  |  Overall Experience 
Clasificación:
3.0

When I moved our furniture into our new house roaches were moved in with us.

Betty H.  |  Overall Experience 
Clasificación:
4.0

Have always been friendly and helpful.

ALENE F. T. | Reservación
Clasificación:
5.0

Jennifer & staff were excellent! Very helpful! Our spaces was clean and the perfect temporary storage for our household items.

stephanie c.  |  Overall Experience 
Clasificación:
5.0

No problems. Great service

rick w.  |  Overall Experience 
Clasificación:
5.0

I felt welcome and the staff was very helpful and, very friendly. Thank you all.

Ricardo B. | Reservación
Clasificación:
4.0

Very helpful and accomondating with my changes

LARRY S. | Reservación
Clasificación:
3.0

Have a great day.

Laurie m.  |  Overall Experience 
Clasificación:
5.0

Very professional and extremely helpful - will use them again on my next move.

DOUGLAS S. | Reservación
Clasificación:
5.0

Jennifer was very informative and helpful in getting me my storage space ! Having 24 hour access was a plus for me. Great customer service !

KEVIN M.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and good service. The parking lot could be better-very small.

Jane B.  |  Overall Experience 
Clasificación:
5.0

Excellent +. I have only exceptional things to say about this facility. Vicky Adams was unbelievably helpful to me and I thank her so much. If needed I will be back, and will refer others to you.FR

FRANCES. R.  |  Overall Experience 
Clasificación:
5.0

We were customers since 2011. Just paring down. Time to give to family.

DENNIS V.  |  Overall Experience 
Clasificación:
5.0

staff was always very polite

Daniel T.  |  Overall Experience 
Clasificación:
5.0

friendly staff

Genevra S.  |  Overall Experience 
Clasificación:
5.0

A 10 all the way.

AUBREY C.  |  Overall Experience 
Clasificación:
4.0

Parking to go in the office is inadequate. Trucks, cars make it difficult if they are parked outside gate.

Linda S.  |  Overall Experience 
Clasificación:
5.0

Wonderful service

Jacie C.  |  Overall Experience 
Clasificación:
5.0

All was svery good regarding our storage experience. The place was always clean. The general ourside area as well. And they provide a clean public restroom.

Walt M.  |  Overall Experience 
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