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Mark M.Customer Reviews for U-Haul Storage of Lake Oswego
Testimonials From Recent Customers
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They were always easy to work with. Friendly staff and always willing to help.
LORAINE L. | Overall ExperienceHad this unit for 5 years & never a problem. I loved the automatic payment. Thank you so much
Debbie G. | Overall ExperienceI enjoyed the drive through into & out of facility; the carts availability for use. The shrill alarm going off quite frequently was disturbing and the inability to call the local number to smooth out any billing or address changes was discouraging.
Philip B. | Overall ExperienceOverall good experiance
Craig M. | Overall ExperienceThis place is absolutely the best storage space. It was beyond our expectations. Everything is perfect and clean and the staff is incredibly helpful and efficient. We are so happy we found it!
Cain D. | First ImpressionsExtremely expensive and at one point when I came back to pick up the key fob instead of having a key code…the pricing was cheaper. Having been there as long as I was I felt they should have let me know or automatically dropped the price when it changed.
Nick K. | Overall ExperienceWould plan to use U-Haul for my future moving and storage needs
Craig M. | First ImpressionsAaron Omlid was great! Excellent service.
Dennis O. | First ImpressionsMary & Brian were fantastic. I genuinely really appreciate their help in a stressful situation. I feel like my belongings will be safe! I do wish you were open a bit later, but no biggie :)
MARIA THEODORE P. | First ImpressionsMy uhaul truck had an abs notification and I talked to the staff regarding it they said to not worry about it but it really scared me driving up and not knowing what to do about it since it was my first time driving a uhaul. Overall storage was amazing! Staff was quiet and wasn't very welcoming but they did help and try to make my experience great
Delanie H. | Overall ExperienceWe're very thankful for your Divine ability and customer service come, do you want to change it through the many challenges that we had your very compassionate to our needs. This is going to be a long haul to the East Coast and we are very thankful for your cooperation and all the difficult situations that we went through on this weekend with shipping. And taking praise God for each and every one of your employees, and a special thanks to the young man that retrieved my wife's purse at the end of the evening. He showed us what an honorable company you are really is. I don't know his name but a double thanks to the corporation.
ELton T. | First ImpressionsThe most “chill” laidback u-haul experience I’ve encountered.
Philip D. | First ImpressionsWe had a misunderstanding that was resolved promptly once contact was made. Overall, I was pleased with my experience here. Kind staff and easy storage.
Aliya B. | Overall ExperienceThe general manager , Mary , and others were very helpful when I shipped my box to the Europe, they did every thing to make my life easier and I would recommend the service and kindness
Wilmore W. | Overall ExperienceI had huge problems with the alarm system constantly going off on me, which aggravated my tinnitus severely. The sign up process for the unit wasn't very clear to me and left me with a lot of questions but the employees at the counter didn't seem to want to explain any of the policy's to me.
Bryan S. | Overall ExperienceThe staff was so helpful!
Jean T. | Overall ExperienceLeaving my belongings in storage for a year was initially an anxiety-creating idea. So I loved that U-Haul offered a solution that was so secure, temperature controlled and easy to manage online while I was away. The staff were also very accommodating when I misunderstood the reason for the two lock slots and were patient with me as I was travelling Ana couldn't return immediately to remove one of my locks. Move out process was seamless.
Justine B. | Overall ExperienceThe staff at the LO location is great! So helpful and understanding to customers needs.
Jean T. | First ImpressionsThe staff member was professional, knowledgeable and friendly. I especially appreciated the wide range of options and cleanliness.
John F. | Overall ExperienceExcept for the alarm system and alarms going off often, I loved it. I'll use this U Haul again.
Kathryn H. | Overall ExperienceVery helpful and friendly service from Cody!
Mary M. | First ImpressionsVery accommodating to our quick in and out needs
STEVEN DUANE P. | Overall ExperienceWould definitely recommend to anyone looking for U-Haul services storing or renting a truck/van. 100% the best I have worked with. Had only 1 issue and it was resolved immediately great work staff, caring and considerate. The best I have seen compared to other businesses. Great job team keep up the good work.
Kelly C. | Overall ExperienceGreat friendly staff.
William G. | First ImpressionsI received good service here.
Aliya B. | First ImpressionsClean, well lighted, and fantastically easy access
Steven B. | Overall ExperienceExcellent facility. Very clean storage. Quick and friendly service
Kenneth L. | First ImpressionsEverything was perfect except no tp in the women's bathroom. Two different days.
COURTNEY K. | Overall ExperienceSurprisingly excellent service. The guy helping me at the desk (Eli? Sorry i dont remember) when I came in to check in was awesome- friendly and super helpful. Especially because this was my first time using a storage unit and first time at that facility. He was patient and worked with me even though I went back for help like 3 or 4 times. I would recommend this place. Oh and had some of the best rates I saw in the area
Tyler R. | First ImpressionsThe staff made what seemed an impossible task possible. Thanks to all.
Patricia T. | Overall ExperienceVery nice employees, very clean inside and out, very secure
Khara P. | Overall ExperienceThe gentleman that helped me was very kind, very thorough and very helpful.
Nicole L. | First ImpressionsThe Grace period isn't long enough. Pro rating for time not used should result in a refund.
Joseph A. | Overall ExperienceRude and racist staff
Angela S. | First ImpressionsThis facility was clean and easy access. The staff was friendly and helpful. I will rent here again when needed and would recommend to others if they are in need of a place to store their belongings.
Michael B. | Overall ExperienceThe guy working in the office was very helpful getting me acquainted with the layout of the buildings and finding my unit.
Nancy L. | Online Move InWe waited a long time in the office area of U-Haul before we were helped.
Rebecca H. | First ImpressionsThe alarm system is annoying with to many faculae alarms Staff was great! Great facility. Thank you!
Matthew R. | Overall ExperienceGood atention
Victor M O. | Overall ExperienceClean and convenient access to storage unit, due to the drive through door remote issued to me
GHEEN RANDOLPH A. | First ImpressionsI felt safe when I went by myself and I appreciated being on the ground floor since I’m 64 yrs. I loved the convenience of the building being covered and I could drive through.
Judy D. | Overall ExperienceThank you for doing such a good job.
Thomas J. | Overall ExperienceSuper helpful and friendly staff.
MATTHEW E. | First ImpressionsThis is the second storage unit I've rented online w U-Haul. Neither instance led with a map, but the first time (River Road in Eugene) had many maps on the walls. I had to hunt for the maps at Tualatin. More maps please!
JEFFREY W. | Online Move InAllen knows says he is the grneral manager. Ths is Angela and Jyaida. Not Ronald as your customer name reads. Sad. We will never ise yourcompany again. Terribly disatisfied from pick up, drive in to finish. On hold now...over 30 minutes teying yo return the uhaul. Smh. You make way too much money off the people to treat people like this.
Martin-Shoshanna Angela O. | First ImpressionsUhaul's corporate phone system makes it impossible to get a hold of the actual shop you're trying to call. That needs to be fixed.
Lauren T. | Overall ExperienceLocal, convenient and friendly staff
Andrew V. | First ImpressionsNever had an issue. Employees were great when I did interact with them
matt s. | Overall ExperienceGuy the checked me in was more concerned with his phone (texting) than checking me in.
Berl D. | First ImpressionsAlways a super long line because it is such a busy location. Once you get waited on, folks are kind and usually have the answers.
Peggy L. | Overall ExperienceStressful time with last-minute changes and they were easy to work with - they really made my day. Thank you - thank you! The free month included with one-way rentals was a big life saver for me and my family. We will certainly recommend U-Haul to others!
Tristan R. | First ImpressionsGreatvstaff
Nate J. | First Impressionsnot enough 10x 10 and 10 x 15 units available. Had to change storage units mid stream because the 10x10 one that said it was available on computer actually wasn't. Alarm kept going off on the 2 new 5x10 units. Smart having a bathroom available inside the facility. Staff was very nice and helpful.
Scott V. | First ImpressionsSecurity system alarm went off constantly. Super obnoxious, and kinda defeats the point, no?
cade d. | Overall ExperienceThe security elements are amazing!
Christopher R. | First ImpressionsThe Lake Oswego team was prepared, professional and efficient. I could not imagine a better experience.
Gregory D. | Overall ExperienceEasy access from interstate and nice facility.
Diego L. | Overall ExperienceBetter facility and 1/4 the cost of our old place
Steven B. | First ImpressionsEveryone at this u-haul was just great people! They all deserve a great lunch or some kind of gift card! . The manager Eli is an AMAZING Man! He is very customer service oriented and can solve any issues that come his way. He runs a tight ship and his employees know he expects the best for all customers! . Your the best Eli. Buy him lunch and dinner and all of them a thank you box of donuts, happy customers are return customers. Brenda
brenda b. | Overall ExperienceThe inside storage is excellent. However, my motorhome was vandalized in the outdoor lot. The cover was removed, a tarp stolen, and the door and lock were damaged. I no longer have the feeing that the RV storage lot is secure.
Maureen M. | Overall ExperienceThe staff and management have always been very helpful at this facility. Servicio al cliente de excelencia. Very clean facility. They always make helpful suggestions when renting a trailer/truck to make sure you have all the supplies you need. I will recommend to others. Thanks to the staff for their help.
Sean B. | First ImpressionsLove the drive in facility and easy reservations!
Daniel B. | Online Move In:-)
GREGORY F. | First ImpressionsHaving previously used your facilities I didn't need to look any farther when again in need of temporary storage of my belongings. The staff are pleasant as well as helpful thus I'm back at U-HAUL !
glenn j. | First ImpressionsGreat service I just get rid trailer Ken Harry
ken h. | Overall ExperienceI have never seen a cleaner storage facility. Great staff!
Samuel W. | Overall ExperienceSuper friendly and helpful staff!
Philip C. | First ImpressionsVery friendly and professional staff at the Tualatin UHaul facility. One member was learning the robes behind the desk and her fellow workers helped her though the process of renting me the unit as well as checking in the trailer. I would highly recommend this site having used another local non-UHaul storage facility in the past where the staff had been difficult to find.
Samuel W. | First ImpressionsI was going to go to the place across the street before I realize they had exorbitant prices and standards that made it difficult to utilize their services. Lucky for me, uhaul was available for less and a better service!
RICHARD S. | Overall ExperienceHad a great customer service experience at this facility.
Jesus S. | Overall ExperienceI never asked to have anything in storage I feel very riped off. I should have never had anything in storage the things did not even belong to me. Poor management
JEANNE S. | Overall ExperienceBest storage set-up I have experienced
bruce d. | Overall ExperienceWe had the best customer service experience from Eli. He was very accommodating to our needs. We were very impressed with the facility. Recommended this place to friends and families.
Jesus S. | First ImpressionsOnly feedback is that the alarm would consistently go off when I was accessing or leaving my unit - even when I used my remote access button to get into the garage. It was fine, it always eventually shut off, but if there's one recommendation I've got it's to fix that. Everything else was great regarding my experience.
Annalee C. | Overall ExperienceThe people that work at this U-Haul in Lake Oswego are absolutely wonderful trained well and very very nice.
brenda b. | Overall ExperienceGreat Staff!
Concepcion C. | Overall ExperienceHerman and Eli were wonderful in helping with an unusual billing matter, and the entire staff has always been friendly, knowledgeable and professional each time we've interacted with them. We will most definitely be back for our storage and/or truck rental needs! Thank you!!!
Cristi P. | Overall ExperienceHad a very good experience here. Staff are very friendly and helpful. The facility is fantastic! I've used self-storage previously, but this is the nicest facility I've ever seen. The drive-through drop-off area is sheltered and warm, there are plenty of carts and dollies to get items from your vehicle to your storage unit, and the interior is a comfortable temperature, and kept very clean. We considered an upstairs unit, but chose a first floor unit because there is no elevator. This is the only downside of this facility.
Alynn V. | First ImpressionsGracias
Ladislao V. | First ImpressionsThe Staff always provided good customer service. The monthly rates were reasonable. For those reasons I would recommend Uhaul.
James M. | Overall ExperienceBecause it was going to be a rainy day, Sean placed my 3 UHaul Boxes into the covered drive-through area, which was a game-changer for me as I needed to sorted through the contents. When I decided to not take everything to my new apartment, it was very easy and efficient to rent a storage locker on the main floor. Sean even said that he would keep them in the covered area for another day for me. I highly recommend Uhaul of Lake Oswego!
Theresa S. | First ImpressionsI had extenuating circumstances and UHaul and their staff helped immensely in assisting me to have my belongings safely stored until I could come get them
Robert H. | First ImpressionsHerman was very helpful and always had a smile on his face. He came to check on me, too, while I was moving in to make sure I had everything I needed. Excellent service. Thanks!
Kathleen C. | First ImpressionsAll of the employees were wonderful. I felt my travel trailer (I sold it) was very safe there. I will definitely recommend the Lake Oswego UHaul to other people.
Karey W. | Overall ExperienceSuper clean, reasonable rates, great service.
Robert M. | Overall ExperienceClean, good security, good lighting, I feel safe going there
Kathryn J. | Online Move InNicest Uhaul facility I have ever seen!! This is a whole new level of storage facility!
Scott C. | Overall ExperienceThe Eli the new manager is great! The storage unit specialist Rachel is by far a top employee offering "real" customer service, where you actually feel like a person not a number. Good job to this group!
Mikalan M. | Online Move InWhen attempting to check in after hours (10 PM) and went to gain access to our unit there was already a padlock in place. Luckily I was able to find another unit in the same row that was empty and unlocked.
CHIPPER C. | First ImpressionsEli the store manager knows how to treat customers and is well informed about the business.
Daniel M. | First ImpressionsWonderful experience, will sure use you guys in the future
Nelly J. | Overall ExperienceSarah (I hope I got her name correctly, went above and beyond to help me , she was extremely helpful) I couldn’t be any more appreciative
Nelly J. | First ImpressionsI'm sorry that it made you sad that I moved out but I would be sadder than you if I kept my things stored there longer than necessary! Just kidding, but yes, if I were to need such a facility in the future I definitely would come back to U-Haul. Thank you for everything! Glenn Jacobson
Glenn J. | Overall Experienceexcellent
Donald N. | First ImpressionsI had nothing but problems with the accounting department. Mix ups happened on a regular basis. There was no one to talk to when an accounting error occurred. No one seemed to know what to do. The last straw was when someone charged my unit to my mother's account even though I had set up automatic withdrawal from my account and it had been active for months.
Linnie T. | Overall ExperienceFar superior to the other storage facility I recently used. Attitude, helpfulness, friendliness created a positive experience. I appreciate Eli's knowledge in assisting me, I had a moving truck and movers in a period of an hour. Gracias
Julie W. | Overall ExperienceEveryone I interacted with were so nice and pleasant to deal with. The registration process was easy. I felt that the storage facility was not only clean but very secure. I liked being able to unload in a dry inside place while it rained like crazy outside. But it was the lower rental fee and no hidden costs that initially brought me to this facility. I will definitely recommend it to others.
Crystal S. | Overall ExperienceGreat staff and very well secured. The convenience of accessing your unit at anytime, couldn't ask for anything more from this company. I will recommend this location to anyone and will use them again if needed.
bobbi k. | Overall ExperienceStupid loud alarms, slow customer service, broken doors half the time. No discount for moving out sooner. Not for the customer, all about the $$$
Christina M. | Overall ExperienceI had a moving situation of urgency. I explained what I needed to Liam? General Manager. In short order he had me set up with a moving truck, movers and a storage unit. I could not have asked for a smoother process. Delighted with the service.
Julie W. | First ImpressionsIt was a very easy process.
Todd K. | First ImpressionsThe floors of the warehouse looked like they were never swept. There was a sticky spot right in front of my unit the whole time I had one. Also I moved out on the first, and after calling multiple times and being told the manager would get ahold of me, I had to call again almost two weeks later, to close my account and get my refund. It's in a great location, but other then that, nothing good to say.
Chelsea R. | Overall ExperienceAmazing experience. Very clean facility and really, really nice staff! We have recommended this specific Uhaul to many people for trucks or the units.
Ryan A. | Overall ExperienceGreat facility, clean, well maintained, safe and helpful staff! Excellent set up! Thanks for the great fit!
jen m. | Overall ExperienceThey were rather busy at times when I came in there and could have used a couple extra people
susan j. | Overall ExperienceWe are interested in your business services
Paul L. | First Impressionswell maintained facility with the drive through bay for loading/unloading. Staff was always friendly, helpful, and knowledgeable about their services.
Eli G. | Overall ExperienceN/a
Mary K. | Overall ExperienceGreat service.
dean a. | First ImpressionsA good experience for never having rented a storage unit! ¡Gracias!
Toni M. | First ImpressionsAshley was very helpful and supportive
Gary V. | Overall ExperienceEveryone at this location that I have had contact with Robert, Chris and Tyler have been very friendly and helpful.
Shirley Y. | First ImpressionsOver the past year we've used the trucks several times and the storage unit for the last few months so we were happy they were there they were very helpful
Melissa V. | Overall ExperienceOnly customer service at the general offices was very very un co-opertaive,, u can't get any thing done through them ,customer services and staff at 7100 McEwan , lake Oswego location was excellent,
Amal c. | Overall ExperienceGreat staff Thanks for all your help.
Gene B. | Overall ExperienceGood experience.
Daris R. | First ImpressionsNeed more front counter presence on weekends. Thanks,
Paul C. | First ImpressionsI was charged an extra $10 a month I also closed my account and you kept charging me. It took me 5 times to get someone in lake Oswego. I was always directed to a helpline.
Diane L. | Overall ExperienceVery easy to rent my storage space!
maria b. | First ImpressionsLove this place. Been here several times and I would recommend to family and Friends any day! They always take care of me and this time the general manager did. Gracias
Pat K. | First ImpressionsFast. Friendly. Clean. Convenient.
GARY S. | First ImpressionsFriendly and efficient. Another great LO U Haul experience.
Robert M. | First ImpressionsGood service overall but service at the end left a sour taste. One employee said we were eligible for a free truck deal, manager vetoed. Manager said we were moved out but didn't actually do it.
ben b. | Overall ExperienceThey help out a lot
brandon s. | First ImpressionsGracias
Matt R. | Overall ExperienceThe staff has an extraordinary and voluminous amount of talent in providing Ubox-specific service---in terms of arranging it and ensuring it's rendered. Their facility is phenomenal in presentation.
Amanda Lorraine j. | First ImpressionsGreat experience!! Will rent from u-haul again!! Thanks
LEONARD M. | Overall ExperienceAngelina was very helpful in explaining all of Uhaul's policies and procedures. She waited patiently while I filled out form. I am relocating from another nearby storage facility.
daina s. | First ImpressionsThe young woman who helped us was awesome! It was Tuesday July 31 around 6pm. Keep up the good customer service.
Leillanie Y. | First ImpressionsThe staff that helped us was very short and told us she could no longer help us because she was off work now and we would need to come back to access our storage unit. She also was crying.
Kristen P. | First ImpressionsWhen we checked out the staff was unable to tell us what our final charges would be we had to give our credit card info and wait to see how much we would be charged. We still have not been contacted
cynthia w. | Overall ExperienceI love your accommodations. They are everything I could possibly ask for. But your computer and/or accounting system has been a constant source of frustration.
Linnie T. | First ImpressionsStaff was very helpful, facility is clean.
Mike H. | First ImpressionsRobb is a dedicated manager and hard worker. give him a raise!
KRISTI R. | Overall ExperienceThank you !
Joseph M. | First ImpressionsExcellent in every respect..
terri n. | First ImpressionsEverything worked out perfectly! I got a drive up unit like I wanted and both employees who helped me were patient and kind in accommodating me with my storage needs. Greatly appreciated!
Nicole N. | First Impressionsvery friendly and professional
john a. | First ImpressionsRobert was professional and organized in all facets of my reservation and execution of the truck and storage unit rental. Clean and modern facilities too. Highly recommended.
Gary S. | First ImpressionsRob is very organized, professional and friendly. My move had a lot of moving components that were stressful. Returning my truck and renting a storage shed was smooth and not-complicated.
Destry S. | First ImpressionsSo
Blake m. | Overall ExperienceMade resrvns before spending 90 mins+ @ facility to pick up truck & storage, which unit was unavailable after walking all way out to find a lock on it! Re-do then saw charged more than rsvn price.
Elizabeth L. | Overall ExperienceWe were impressed at how well kept and nice the facility was.
LESTER S. | Overall ExperienceI came earlier than sched. to get truck & storage; it took over an hour. Call made prior told me differently - unit reserved had another lock, price was higher & access hours less. Move incomplete
Elizabeth L. | First ImpressionsGreat customer service. Easy access to my RV.
JUDY M. | Overall ExperienceI did not visit the Lake Oswego location. All interactions were by phone except for the delivery/pickup lady. Everyone was professional, efficient and pleasant. Thanks for the excellent experience.
Michael S. | Overall Experienceno comments
Maurice C. | Overall ExperienceYour storage unit system is bad. You have to bring all your stuff through a small "man door" !! Instead of using my "free" unit I went to "public storage" across the street and paid them $185.00 !!
Michael A. | Overall ExperienceTammy was great. she delivered and did pick up of our 1 U box that came from Tucson AZ to Lake Oswego offices. So we did not come into office. But she was very professional and effecient.
Ingrid B. | Overall ExperienceManager : Robert Personable and professional . A joy to deal with . His staff is wonderful too.
Jeanene P. | Overall ExperienceVery friendly staff, thank you! Go woman power!
Susan T. | Overall ExperienceBest storage I've ever experienced. The indoor access is wonderful -- to not have to unload in the rain is a great experience.
KEN G. | Overall ExperienceVery nice and helpful employees. Process was simple.
Lorie J. | First ImpressionsThe manager Robert went above and beyond in helping me and I truly appreciate him and his staff and their assistance.
Suzanne R. | Overall ExperienceUBox service delivery and pickup was excellent!
Lloyd L. | Overall ExperienceVery helpful,, Tyron went Above and beyond helping and make my moving process easy. Gracias.
Amal c. | First ImpressionsWe had great service. The facility is new and clean. The manager was more than helpful and we would recommend this uhaul location.
Jessina M. | Overall ExperienceStaff was very helpful, place was very clean and well lit.
Brian H. | Overall ExperienceAfter doing business here for over three years, I would not return or rent anything from here again. Unresponsive, robotic and impersonal. Tigard is just up the road.
JOHN M. | Overall ExperienceThanks for your assistance. Everyone was helpful and friendly.
Tedde M. | Overall Experiencethanks for help with delivery of my u-boxes
PHIL L. | Overall ExperienceRough in the begging but ended well
Robin G. | First ImpressionsExcellent service. Robert made the process quick and simple.
Henry M. | First ImpressionsGreat service thank you. Only the hrs were hard to not be able to access. After 7. Other then that great service thank you
Patricia R. | Overall ExperienceRobert and his team are top notch! I shall definitely recommend them! John McCormick
John M. | Overall ExperienceWhat a bunch of really great people! Must have a great boss.
brenda b. | First ImpressionsThe storage temperature was perfect, and the facility was clean and secure. The ability to drive through and park inside was great. I would highly recommend this place.
Nancy R. | Overall ExperienceVery good to work with
PAUL J. | First ImpressionsThe storage facility was top notch!!! The U-Box was perfect for our move since it took so long for our house to close. I'd definitely recommend to a friend.
Shannon M. | Overall ExperienceGreat
Kelley K. | Overall ExperienceRobert was fantiastic and very informative. Their storage was the cleanest I've ever seen. Being able to pull my entire U-Haul into the building to unload was surprising and perfect!!!
Shannon M. | First ImpressionsA great facility with great staff.
Austin P. | Overall ExperienceOne of the best storage and uHaul places ever!
Talismae M. | Overall ExperienceVery good service
Bob R. | Overall ExperienceAmazing customer service. I had U-boxes shipped to this location from out of state and both the office staff and delivery driver were amazing. The staff were flexible with my delivery limitations.
Joshua B. | Overall ExperienceI only talked to personnel by phone, did not see their physical facility. Fourth person I talked to very helpful and friendly and delivery driver of boxes helpful. Boxes arrived on time.
Teresa P. | Overall ExperienceThe driver who delivered the ubox was polite, friendly, and very smart about her job. I do not know her name but she did a great job. The driver who picked up the empty box was just as good.
mark v. | Overall ExperienceMy belongings were very well protected and it was easy to access them as I made the move here from Ohio.
rennie b. | Overall ExperienceEven though short a driver, showed up in time
jane E. | Overall ExperienceVery friendly and hassle-free
Kelley K. | First ImpressionsFast and friendly Thanks
Sean K. | First ImpressionsMelinda was super helpful and friendly, even gave us her clicker when ours didn't work the entry gate. She helped us set up auto pay too. We returned with our completed form and the next girl was rude
Belinda A. | First ImpressionsRobert, Amber and Crew: absolutely phenomenal. From the cheerful welcome after cross country trip in a 16' U-haul truck till signing out of the beautiful rental space: awesome. Thank you Robert!
nancy n. | Overall ExperienceI've worked with all the locations West of Portland, both for storage and truck rental needs. This is by far the best manager. Robert exceeded my expectations. His staff is great as well.
Mikalan M. | Overall Experienceno comments
MARIA B. | Overall ExperienceWe had an awesome experience with you...
mona k. | Overall ExperienceClean, quick, and efficient.
Ian G. | Overall ExperienceDid not visit the storage facility. Uboxes were delivered to my home address on time, in good condition. there were no issues. The woman who unloaded from the delivery truck was AWESOME.
janet c. | Overall ExperienceGreat service!
ALEX S. | Overall ExperienceThe manager was awesome to me. Very welcoming and explained so much!
Talismae M. | ReservaciónThank you all for making my move a smooth one!!!
kathy s. | Overall ExperienceI had a very good experience with my U-Pack. Staff and Movers were so helpful and Friendly.
Helen C. | Overall ExperienceGreat
Steven W. | Reservaciónexcellent store
Susana C. | Overall ExperienceP
David V. | Overall Experienceexcelente ubicación
Cameron R. | Overall ExperienceGreat and friendly from everyone (especially manager). You can drive your trailer/truck inside the building and access your storage unit, you're protected from the snow or the rain. You'll love it.
Joseph H. | Overall ExperienceClerk was exceptionally friendly and helpful. I wish I could remember his name. He should be mentored and trained for management.
Suzanne L. | Overall ExperienceThough I did not go to the physical facilities, my ubox was delivered super promptly (a bit early, in fact) and the driver was incredibly helpful. Wonderful experience.
Mikhel H. | Overall ExperienceVery helpful and friendly staff!! Totally recommend the place.
Ginnell C. | Overall ExperienceThe storage pods are an excellent idea. A complete life saver to work as temporary storage. Super prompt, friendly and professional staff.
Amanda W. | Overall ExperienceN/a
Rebecca M. | Overall ExperienceI moved out of my unit and continue to get charges, emails and letters. I received a letter that I was past due. I called multiple times to avoid this the front office yet it was never corrected.
charlize g. | Overall ExperienceGave me the option to accomplish a very difficult task easily. Gracias
james h. | Overall ExperienceVery good experience.
Bird C. | Overall ExperienceEfficient
Douglas H. | ReservaciónI entered the facility at the end of March of 2018, I didn’t have any trouble with the facility until after they hired me, and didn’t have the common decency to train me properly, due to laziness.
Kenneth H. | Overall ExperienceI have been there several times for the past three months and I have been treated very respective and kind I would wish more people would be like the staff there especially the manager
Lorna Yvonne M. | ReservaciónWould use again
Sarah L. | Overall Experiencepod driver and coordinator were extremely helpful!!
tony s. | Overall ExperienceI didn't go to the storage site, but pick up, moving, and delivery were all wonderful. Thank you for making my interstate move pleasant and easy!
Karin A. | Overall ExperienceWe did not actually visit the storage facility as we did UBoxes. The delivery and pick up of UBoxes was well communicated and well done. Kudos!
Stephen D. | Overall ExperienceBoth agents I talked to were very helpful, professional and friendly. Gracias.
Ranata C. | ReservaciónExcelente
Mike M. | Overall ExperienceExcellent customer service during scheduling, drop off and pickup!
Glenn H. | Overall ExperienceGreat place with helpful people. Explained the whole process clearly and gave excellent advice
mika o. | Overall ExperienceI can't comment on the facility, you should input n/a for delivery. I can say that Shay was BEYOND AMAZING! Our experience in CA was not a good one! She made certain our delivery was smooth.
deborah l. | Overall ExperienceI had to deal with Portland because our local office did not have the pod i needed. no one ever knew what was going on. couldnt correct the spelling of my name.
Marsca v. | Overall ExperienceAppreciated safety and cleanliness of facility
Linda D. | Overall ExperienceGreat!
Curtis C. | Overall ExperienceEveryone was helpful and courteous. Nancy went above and beyond to help me keep track of things and keep the move on track. ¡Gracias!
Diedre S. | Overall ExperienceUHaul made a cross-country move easy and painless. My belongings were able to stay in storage until I was ready to move into my new home. The staff were friendly and worked to meet my needs.
sarah f. | Overall ExperienceGreat place for storage of our RV.
jack r. | Overall ExperienceThe uboxes need more tie down points. The 4 on the walls is not enough
Don B. | Overall ExperienceI did not have a good experience with Ben the "ubox manager" as he proudly announced to me when telling me that he put my box away because I didn't show up as instructed per the email. Robert is GREAT
Tana S. | Overall ExperienceCustomer service here is FANTASTIC, Indoor load/unload is perfect in Oregon, and this place is SECURE!!!
Amber A. | Overall Experience