El cliente no dejó un comentario.Nancy J. | Online Move In
Customer Reviews for U-Haul Storage of Lake Oswego
Tualatin, OR 97035
(FREE MONTH OF STORAGE!)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.teresa G.
The salesman was good but the car tow was broken on the driver side it did not stay in place so I had to drive slow because most of the drive was two laneBobbi M.
El cliente no dejó un comentario.Amanda N.
This is first time I used U box service. It's much better than I was thinking. I will definitely use it again next time.An Min S.
The trailer was ready to go and a young man helped make sure it was hitched correctly. Everyone was very helpful and friendly.Derek R.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.JACK RICHARD L.
The mile charges are in reasonable Md I wasn't compensated for refilling the gas more then I should haveTrevonn R.
Great support from the team! I forget the name of the guy who helped me but he evaluated why my signals weren't working and quickly fixed it with a new fuse. I did not get the same level of support from the Sherwood location. I'm very happy with the Lake Oswego team!David S.
El cliente no dejó un comentario.Patricia W.
All around great. Effective, efficient, quick & solid, well maintained equipment. Gracias.WILLIAM DARREN H.
El cliente no dejó un comentario.henry M.
El cliente no dejó un comentario.Christopher K.
El cliente no dejó un comentario.Alba H.
El cliente no dejó un comentario.Rich P.
El cliente no dejó un comentario.Nicholas M.
El cliente no dejó un comentario.MICHAEL L.
El cliente no dejó un comentario.asten C.
El cliente no dejó un comentario.David L.
El cliente no dejó un comentario.david P.
El cliente no dejó un comentario.patrick G.
El cliente no dejó un comentario.Lafcadio D.
El cliente no dejó un comentario.DANIELLE D.
Easily the best U-haul customer service experience, which is why this is the only store I use though others are closer to me. Have rented trucks here over the past couple of decades.... good job!Robert H.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Andrew L.
I move A LOT and Tomas was the most helpful and thought person I have EVER encountered at UHaul in literally 40 years.EDITH M.
Brian was greatKevin M.
The team that assited me were awesome and made the experience great!Kyle L.
Great serviceMatt D.
El cliente no dejó un comentario.Tracy W.
El cliente no dejó un comentario.Corey W.
El cliente no dejó un comentario.Andrea G.
I don't have a problem with the pick up place. I have a problem with where I ordered the trailer on Pacific Hwy in Tigard, OR. He told me my car was definitely ok for this trailer. When I went to pick it up the guy who connected me said "I don't know who authorized this" It was a heavy load for my Lexus ES350.Eugene W.
Tomas was very helpful with my storage process even when it was booked at a wrong location by mistake. My overall experience with this location is excellent! I highly recommend this place for the staff and location. ¡Gracias!Lloyd T. | Overall Experience
Great service. The person at the front desk was helpful and got the trailer all hooked up to my truck. Drop off was easy.Steve L.
El cliente no dejó un comentario.Patrick C.
Good service, quick efficient.Fred O.
El cliente no dejó un comentario.Jeremy H.
The gentleman that handled my account was professional and very efficient. Great hire. So refreshing in today's lack of service world. Very impressed.john G.
Excellent customer service..victoria B.
My attendant was extremely helpful and efficient - whole process went very smoothly.Ella C.
Rented us equipment that didn't work , it damaged our car and now it's up to us to chase down a claim. Also filled in a fictitious vehicle on the contract without our knowledge. â€œShady practiceâ€James M.
The entire experience from pickup through transport to delivery was seamless. I can highly recommend U-Haul.Tom P.
El cliente no dejó un comentario.jamal T.
Picture perfect experience!! There is nothing that could have been better, everything and everyone at U-Haul was top-notch from beginning to end. I highly recommend U-Haul and U-Boxes to anyone needing storage/transportation of household goods or whatever.Brian H.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.Bill L.
El cliente no dejó un comentario.Christopher E.
El cliente no dejó un comentario.Randall E.
I was called and asked to change my pickup location in exchange for discounted rate and additional miles. Woman that had called was very helpful, professional and courteous. Good experience at pickup location as well.TODD M.
El cliente no dejó un comentario.terry O.
El cliente no dejó un comentario.Steve Z.
Really happy with thempeg B.
El cliente no dejó un comentario.toby H.
El cliente no dejó un comentario.Craig S.
There's nothing you could have done better. A home run all the way.Brian K.
El cliente no dejó un comentario.Andrew V.
El cliente no dejó un comentario.JASON S.
El cliente no dejó un comentario.Megan M.
Great experience when I needed everything to flow perfectly!Wes G.
The staff was friendly and efficient. There was a line but it moved quickly. I just rented a hand truck. No probems at allKevin T.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Katherine J.
El cliente no dejó un comentario.Corbin W.
Everything went well, much, much better than that the one I have rented a week agoSimon M.
El cliente no dejó un comentario.Gordon E.
I have a unit at this location. The staff is always ready to help.Shirley Y.
Location is great! I had originally made a reservation (a month prior) with a different location in Tigard and got a call the day before to let me know my reservation had been moved to Salem. These folks helped me correct the U-haul location as this was a great source of stress to have U-haul not let me know they changed my reservation.JENNIFER B.
El cliente no dejó un comentario.Stephen N.
The U Haul representative who helped me when I picked up the vehicle was outstanding. He helped me work through some questions/issue I had when I booked the rental on line. He also explained to me how the towing light worked enabling to improve my fuel economy when I was not towing anything. All-in-all a great experience.WILLIAM K.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Chuck S.
El cliente no dejó un comentario.Tyler B.
El cliente no dejó un comentario.MATTHEW D.
El cliente no dejó un comentario.scott I.
El cliente no dejó un comentario.kerry T.
Everything was greatMATTHEW D.
It was hard to remove the key from the ignition on this vehicleMarlin G.
The lake Oswego location is the best. Staff is great, facilities are well organized and pick up and drop off are always easy and quick.Daniel B.
nice clean effective safeYan L.
Good value and attentive staffBruce T.
Extra charges not clearly listed online and too few miles allowed for the tripVANESSA G.
El cliente no dejó un comentario.Jan S.
Male employee very rude and not professional at all! Never renting here againDarlene M.
El cliente no dejó un comentario.Shannon M.
They forgot to put a dolly in the van but the gentleman that was working the returns refunded meKAREN D.
El cliente no dejó un comentario.phil L.
Give cost of living increases to your entire staff. They deserve it. Top notch crew.Chris B.
the self check out and check in app did not work for either way.. it took longer to check out and in then normal.james P.
Great experienceMARTIN CHARLES R.
El cliente no dejó un comentario.Josiel P.
Great customer service.daniel D.
Scheduling delivery at the destination was a problem. One u haul office doesn't necessarily communicate with another. Day of arrival was delayed, because the local office did not do weekend deliveries. â€œGuaranteed delivery dateâ€ turned out to be delivery to warehouse 2 hours away, requiring a transfer. You have to be flexible or allow more time for goods to arrive. Also, numerous automated emails requesting calls to confirm, even after speaking directly with Uhaul representatives.LAURA W.
El cliente no dejó un comentario.Phil H.
El cliente no dejó un comentario.Debbie K.
El cliente no dejó un comentario.Phillip S.
The middle computer red tape for older , less tech savvy folks ,as I am was stressful, not a fun experience. Delivery at both ends was fine, and the ashville store was super helpful. Both of the labor crews were good with the young men here in silver ton, above averagelee C.
El cliente no dejó un comentario.Brian K.
El cliente no dejó un comentario.GUY B. | Overall Experience
El cliente no dejó un comentario.Vicente G. | Overall Experience
They were always easy to work with. Friendly staff and always willing to help.LORAINE L. | Overall Experience
Had this unit for 5 years & never a problem. I loved the automatic payment. Thank you so muchDebbie G. | Overall Experience
I enjoyed the drive through into & out of facility; the carts availability for use. The shrill alarm going off quite frequently was disturbing and the inability to call the local number to smooth out any billing or address changes was discouraging.Philip B. | Overall Experience
Overall good experianceCraig M. | Overall Experience
El cliente no dejó un comentario.marian s. | First Impressions
El cliente no dejó un comentario.victor c. | First Impressions
This place is absolutely the best storage space. It was beyond our expectations. Everything is perfect and clean and the staff is incredibly helpful and efficient. We are so happy we found it!Cain D. | First Impressions
Extremely expensive and at one point when I came back to pick up the key fob instead of having a key code…the pricing was cheaper. Having been there as long as I was I felt they should have let me know or automatically dropped the price when it changed.Nick K. | Overall Experience
El cliente no dejó un comentario.John M. | First Impressions
El cliente no dejó un comentario.Rashawn R. | Overall Experience
El cliente no dejó un comentario.Tyler J. | First Impressions
El cliente no dejó un comentario.Richard J. | First Impressions
El cliente no dejó un comentario.Alynn V. | Overall Experience
El cliente no dejó un comentario.gina j. | Overall Experience
Would plan to use U-Haul for my future moving and storage needsCraig M. | First Impressions
El cliente no dejó un comentario.Neha K. | Overall Experience
Aaron Omlid was great! Excellent service.Dennis O. | First Impressions
Mary & Brian were fantastic. I genuinely really appreciate their help in a stressful situation. I feel like my belongings will be safe! I do wish you were open a bit later, but no biggie :)MARIA THEODORE P. | First Impressions
El cliente no dejó un comentario.SHARON ANNE S. | Overall Experience
El cliente no dejó un comentario.Robert M. | Overall Experience
El cliente no dejó un comentario.Gwen r. | Overall Experience
My uhaul truck had an abs notification and I talked to the staff regarding it they said to not worry about it but it really scared me driving up and not knowing what to do about it since it was my first time driving a uhaul. Overall storage was amazing! Staff was quiet and wasn't very welcoming but they did help and try to make my experience greatDelanie H. | Overall Experience
We're very thankful for your Divine ability and customer service come, do you want to change it through the many challenges that we had your very compassionate to our needs. This is going to be a long haul to the East Coast and we are very thankful for your cooperation and all the difficult situations that we went through on this weekend with shipping. And taking praise God for each and every one of your employees, and a special thanks to the young man that retrieved my wife's purse at the end of the evening. He showed us what an honorable company you are really is. I don't know his name but a double thanks to the corporation.ELton T. | First Impressions
The most “chill” laidback u-haul experience I’ve encountered.Philip D. | First Impressions
We had a misunderstanding that was resolved promptly once contact was made. Overall, I was pleased with my experience here. Kind staff and easy storage.Aliya B. | Overall Experience
El cliente no dejó un comentario.DONALD EDWARD S. | Overall Experience
The general manager , Mary , and others were very helpful when I shipped my box to the Europe, they did every thing to make my life easier and I would recommend the service and kindnessWilmore W. | Overall Experience
I had huge problems with the alarm system constantly going off on me, which aggravated my tinnitus severely. The sign up process for the unit wasn't very clear to me and left me with a lot of questions but the employees at the counter didn't seem to want to explain any of the policy's to me.Bryan S. | Overall Experience
The staff was so helpful!Jean T. | Overall Experience
Leaving my belongings in storage for a year was initially an anxiety-creating idea. So I loved that U-Haul offered a solution that was so secure, temperature controlled and easy to manage online while I was away. The staff were also very accommodating when I misunderstood the reason for the two lock slots and were patient with me as I was travelling Ana couldn't return immediately to remove one of my locks. Move out process was seamless.Justine B. | Overall Experience
El cliente no dejó un comentario.Fern T. | Overall Experience
The staff at the LO location is great! So helpful and understanding to customers needs.Jean T. | First Impressions
The staff member was professional, knowledgeable and friendly. I especially appreciated the wide range of options and cleanliness.John F. | Overall Experience
Except for the alarm system and alarms going off often, I loved it. I'll use this U Haul again.Kathryn H. | Overall Experience
Very helpful and friendly service from Cody!Mary M. | First Impressions
Very accommodating to our quick in and out needsSTEVEN DUANE P. | Overall Experience
El cliente no dejó un comentario.eric m. | Overall Experience
Would definitely recommend to anyone looking for U-Haul services storing or renting a truck/van. 100% the best I have worked with. Had only 1 issue and it was resolved immediately great work staff, caring and considerate. The best I have seen compared to other businesses. Great job team keep up the good work.Kelly C. | Overall Experience
Great friendly staff.William G. | First Impressions
El cliente no dejó un comentario.GEOFFREY C. | First Impressions
El cliente no dejó un comentario.Ben F. | Overall Experience
El cliente no dejó un comentario.JUDY M. | Overall Experience
I received good service here.Aliya B. | First Impressions
Clean, well lighted, and fantastically easy accessSteven B. | Overall Experience
El cliente no dejó un comentario.Derek R. | Overall Experience
El cliente no dejó un comentario.Amit B. | Overall Experience
El cliente no dejó un comentario.Catherine R. | Overall Experience
Excellent facility. Very clean storage. Quick and friendly serviceKenneth L. | First Impressions
Everything was perfect except no tp in the women's bathroom. Two different days.COURTNEY K. | Overall Experience
El cliente no dejó un comentario.DOUGLAS A. | First Impressions
El cliente no dejó un comentario.Sima A. | First Impressions
Surprisingly excellent service. The guy helping me at the desk (Eli? Sorry i dont remember) when I came in to check in was awesome- friendly and super helpful. Especially because this was my first time using a storage unit and first time at that facility. He was patient and worked with me even though I went back for help like 3 or 4 times. I would recommend this place. Oh and had some of the best rates I saw in the areaTyler R. | First Impressions
El cliente no dejó un comentario.Norman N. | Overall Experience
The staff made what seemed an impossible task possible. Thanks to all.Patricia T. | Overall Experience
El cliente no dejó un comentario.G JOSEPH P. | First Impressions
El cliente no dejó un comentario.sue h. | Overall Experience
El cliente no dejó un comentario.David L. | First Impressions
Very nice employees, very clean inside and out, very secureKhara P. | Overall Experience
The gentleman that helped me was very kind, very thorough and very helpful.Nicole L. | First Impressions
El cliente no dejó un comentario.Jaclyn s. | Overall Experience
El cliente no dejó un comentario.Amit B. | First Impressions
El cliente no dejó un comentario.Aaron O. | First Impressions
The Grace period isn't long enough. Pro rating for time not used should result in a refund.Joseph A. | Overall Experience
El cliente no dejó un comentario.Maged G. | Overall Experience
Rude and racist staffAngela S. | First Impressions
This facility was clean and easy access. The staff was friendly and helpful. I will rent here again when needed and would recommend to others if they are in need of a place to store their belongings.Michael B. | Overall Experience
The guy working in the office was very helpful getting me acquainted with the layout of the buildings and finding my unit.Nancy L. | Online Move In
We waited a long time in the office area of U-Haul before we were helped.Rebecca H. | First Impressions
El cliente no dejó un comentario.Maged G. | First Impressions
El cliente no dejó un comentario.Justin F. | Overall Experience
The alarm system is annoying with to many faculae alarms Staff was great! Great facility. Thank you!Matthew R. | Overall Experience
Good atentionVictor M O. | Overall Experience
Clean and convenient access to storage unit, due to the drive through door remote issued to meGHEEN RANDOLPH A. | First Impressions
I felt safe when I went by myself and I appreciated being on the ground floor since I’m 64 yrs. I loved the convenience of the building being covered and I could drive through.Judy D. | Overall Experience
Thank you for doing such a good job.Thomas J. | Overall Experience
Super helpful and friendly staff.MATTHEW E. | First Impressions
El cliente no dejó un comentario.Ann P. | Overall Experience
El cliente no dejó un comentario.DIANNA R. | Overall Experience
This is the second storage unit I've rented online w U-Haul. Neither instance led with a map, but the first time (River Road in Eugene) had many maps on the walls. I had to hunt for the maps at Tualatin. More maps please!JEFFREY W. | Online Move In
El cliente no dejó un comentario.Mark M. | Overall Experience
El cliente no dejó un comentario.Roger D. | Overall Experience
Allen knows says he is the grneral manager. Ths is Angela and Jyaida. Not Ronald as your customer name reads. Sad. We will never ise yourcompany again. Terribly disatisfied from pick up, drive in to finish. On hold now...over 30 minutes teying yo return the uhaul. Smh. You make way too much money off the people to treat people like this.Martin-Shoshanna Angela O. | First Impressions
El cliente no dejó un comentario.Anne S. | First Impressions
El cliente no dejó un comentario.Teresa K. | First Impressions
El cliente no dejó un comentario.Brian P. | First Impressions
Uhaul's corporate phone system makes it impossible to get a hold of the actual shop you're trying to call. That needs to be fixed.Lauren T. | Overall Experience
Local, convenient and friendly staffAndrew V. | First Impressions
Never had an issue. Employees were great when I did interact with themmatt s. | Overall Experience
El cliente no dejó un comentario.David H. | Overall Experience
Guy the checked me in was more concerned with his phone (texting) than checking me in.Berl D. | First Impressions
Always a super long line because it is such a busy location. Once you get waited on, folks are kind and usually have the answers.Peggy L. | Overall Experience
El cliente no dejó un comentario.Catherine C. | Overall Experience
Stressful time with last-minute changes and they were easy to work with - they really made my day. Thank you - thank you! The free month included with one-way rentals was a big life saver for me and my family. We will certainly recommend U-Haul to others!Tristan R. | First Impressions
El cliente no dejó un comentario.Patricia T. | First Impressions
El cliente no dejó un comentario.Julie F. | Overall Experience
El cliente no dejó un comentario.Jason L. | First Impressions
GreatvstaffNate J. | First Impressions
not enough 10x 10 and 10 x 15 units available. Had to change storage units mid stream because the 10x10 one that said it was available on computer actually wasn't. Alarm kept going off on the 2 new 5x10 units. Smart having a bathroom available inside the facility. Staff was very nice and helpful.Scott V. | First Impressions
El cliente no dejó un comentario.Jeanne Z. | Overall Experience
Security system alarm went off constantly. Super obnoxious, and kinda defeats the point, no?cade d. | Overall Experience
El cliente no dejó un comentario.robert m. | First Impressions
El cliente no dejó un comentario.JOHN M. | Overall Experience
The security elements are amazing!Christopher R. | First Impressions
El cliente no dejó un comentario.John S. | Overall Experience
El cliente no dejó un comentario.Roger D. | First Impressions
The Lake Oswego team was prepared, professional and efficient. I could not imagine a better experience.Gregory D. | Overall Experience
El cliente no dejó un comentario.KATHERINE W. | Overall Experience
Easy access from interstate and nice facility.Diego L. | Overall Experience
El cliente no dejó un comentario.Sarah S. | First Impressions
Better facility and 1/4 the cost of our old placeSteven B. | First Impressions
Everyone at this u-haul was just great people! They all deserve a great lunch or some kind of gift card! . The manager Eli is an AMAZING Man! He is very customer service oriented and can solve any issues that come his way. He runs a tight ship and his employees know he expects the best for all customers! . Your the best Eli. Buy him lunch and dinner and all of them a thank you box of donuts, happy customers are return customers. Brendabrenda b. | Overall Experience
El cliente no dejó un comentario.Fern T. | First Impressions
El cliente no dejó un comentario.Philip C. | Overall Experience
The inside storage is excellent. However, my motorhome was vandalized in the outdoor lot. The cover was removed, a tarp stolen, and the door and lock were damaged. I no longer have the feeing that the RV storage lot is secure.Maureen M. | Overall Experience
The staff and management have always been very helpful at this facility. Servicio al cliente de excelencia. Very clean facility. They always make helpful suggestions when renting a trailer/truck to make sure you have all the supplies you need. I will recommend to others. Thanks to the staff for their help.Sean B. | First Impressions
El cliente no dejó un comentario.MICHAELA B. | Overall Experience