Very poor customer service for pickup of trailer in a far away city if reserved well in advance I should be able to pick up the trailer IN the city that I live no excuses even with your agreement policy I would not recommend you to anybody ðŸ™James J.
Customer Reviews for U-Haul Storage of Klamath Falls
Klamath Falls, OR 97603
(Across from the Grange Co-Op)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brandi H.
El cliente no dejó un comentario.Michael M.
Coordinate better with other states for returns. The guy at the Uhaul Storage in Klamth Falls did an excellent job of assisting me. He deserves a raise.PATRICIA J.
El cliente no dejó un comentario.Fred S.
I'm not sure of the older man's name, but was very friendly and helpful when I returned the equipment I rented.JAMES L.
El cliente no dejó un comentario.Karen R.
El cliente no dejó un comentario.Randy T.
El cliente no dejó un comentario.Rodney T.
El cliente no dejó un comentario.RODNEY T.
The local office, site and all staff are amazing. Ty is awesome! Calling in is a hassle navigating through the automated phone system to get through to the local office is near impossible but staff more than makes up for it in personTiffany T. | Overall Experience
Windshield was poorly cleaned, needed a wash before the drivebrian C.
El cliente no dejó un comentario.Gail S.
Not a thing.CONNIE D.
The staff in Klamath Falls is outstandingRICHARD WILLIAM B.
great customer servicekimberly H.
El cliente no dejó un comentario.Steve J.
Cynthia was the bestJafari S.
El cliente no dejó un comentario.DARLENE K.
El cliente no dejó un comentario.Tim F.
Very friendly!James R.
El cliente no dejó un comentario.Megan G.
El cliente no dejó un comentario.Byungrye J.
The gentleman running the office there were professional top notch and efficient courteousKENNETH ALTON W.
Get 15 foot trucks that allow the seat to go back farther!Gregg W.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Laura K.
Great customer service!Samuel C.
Great customer service! The new procedures when returning the equipment was incredibly fast.Christopher M.
El cliente no dejó un comentario.Brent J.
Good signs for after hours return. Close to gas stations tooTYLER Y.
Keep doing what you are doing. Great customer service.Carman B.
The staff at Klamath falls oregon uhaul on Washburn way are fabulous! So friendly, helpful and knowledgeable. Gonna miss seeing them every monthRobin S. | Overall Experience
El cliente no dejó un comentario.DONNA R.
El cliente no dejó un comentario.Clifton S.
El cliente no dejó un comentario.Dale R.
I did an after hours return so I did not interact with anyoneTHOMAS K.
The staff is knowledgable & friendly. Great service! Vehicle was a pleasure to drive.LEXIS CLARE W.
El cliente no dejó un comentario.Mary Jane L.
Whomever it was that checked in my return was prompt, courteous, friendly, helpful, and cheerful. It made the return exceptionally pleasant.Jeffrey L.
Quick and painless drop off. A good way to end our trip.WENDY M.
El cliente no dejó un comentario.Bela M.
When I got the truck home it did not have the appliance dolly I had reserved. This is after I had confirmed with the person helping me that I needed it for my move. I ended up making the move without it because the Uhaul store is over 45 minutes from my houseCharles H.
El cliente no dejó un comentario.THOMAS L.
El cliente no dejó un comentario.Glennda W.
El cliente no dejó un comentario.Tina T.
quit with the mask mandatesJERRY H.
The guy working decided he take a weedeater when friends were unloading the truck at the drop off location. I don't recommend that place what so ever. I think his name was TY. Be aware of your belongingsRONALD C.
These people went way out of their way to work out solutions to problems. And they were extraordinarily friendly and courteous. The customer service I received here was amazing. GraciasGLENN DEE B.
El cliente no dejó un comentario.barbara M.
El cliente no dejó un comentario.Teresa K.
El cliente no dejó un comentario.Elizabeth K.
Though upgraded without charge, gas was a lot more expensive for 26 foot than 15 foot. Completely disappointed after reserving so far in advance.Lezlie A.
El cliente no dejó un comentario.Artur K.
Truck was beat up, you guys should repair it. Busted bumper, busted windshield, etcLeonard W.
When we picked up our truck it didn't come with ramps, none could be rented and the exorbitant cost (100-250) of a simple truck change drove us to purchase our own ramps. Not an ideal situationDennis H.
Very fast and helpful. Easy access well marked drive and drop off location. Clean organized friendly.Frances M.
El cliente no dejó un comentario.JAMES HOWARD T.
El cliente no dejó un comentario.Stephanie M.
El cliente no dejó un comentario.Matthew L.
El cliente no dejó un comentario.Julian B.
Everyone was friendly and helpful.FRANK B.
El cliente no dejó un comentario.ANDREW A.
Faster servicethol K.
thanks for your great serviceJAY A S.
El cliente no dejó un comentario.LOUIS R.
It was a very quick and easy drop off.Scott W.
The young lady in charge was very pleasant and able to quickly judge the good condition in which the trailer was returned. Great experience, and thanks to all involved!tim M.
El cliente no dejó un comentario.GREGORY D.
Check in and return was effortless Staff was polite and professionalDavid W.
El cliente no dejó un comentario.DAVID ADAM R.
It was fairly cluttered and hard to get in and out of. Not the best site I have used.Donald M.
El cliente no dejó un comentario.DALE E.
The staff was friendly and helpful!MEGAN L.
El cliente no dejó un comentario.john C.
i wished that our local store answered their phone. When you call it goes to the call center.AMANDA H.
El cliente no dejó un comentario.Gale P.
El cliente no dejó un comentario.Rodney G.
El cliente no dejó un comentario.ralph/anthony h. | First Impressions
I woul not do anything to improveJanice L.
Excellent customer service! I am so grateful for the help I received regarding a last minute emergency out of state trip.chloe V.
Staff was very friendly and helpful. Truck was in poor condition and dirty upon pickup.Dorthy K.
El cliente no dejó un comentario.Michael P.
El cliente no dejó un comentario.Trenton S.
El cliente no dejó un comentario.Rayline D.
El cliente no dejó un comentario.Craig D.
Dropoff was very quick, polite, & efficient.JERRY L.
Drop off was extremely easy. Attendant came out and greeted me right away. She did a quick once over of the truck and then signed off my paperwork. We were in & out in less than 5 minutes.RICKY M.
Great customer service, very polite and quick to complete our order when picking up and returning.Donette S.
The mobile app was difficult to check in and ultimately didn't work. The woman at the office was great!charissa T.
Make the rental cheaper.CURTIS H.
El cliente no dejó un comentario.Ruth S.
El cliente no dejó un comentario.Lawrence L.
Provide more equipment for this facility. They had to tell people that they couldn't help them with their rental needs.ROBERT BRUCE V.
El cliente no dejó un comentario.jodie A.
El cliente no dejó un comentario.RICK S.
El cliente no dejó un comentario.PEGGY B.
Make sure your equipment is road ready. I swear that thing was going to fall apart if we had to drive it any farther. It started to vibrate so bad if I tried to go above 55.Michele B.
The guy who took my calm for the reservation was so friendly.. used my name when talking to me felt more like a friendly conversation rather then a boring business call. Also amazing customer service in store! Very helpful upbeat girls! You guys are doing awesome and the truck rental was very affordable and easy!Brook H.
El cliente no dejó un comentario.Adrian E.
Not a thing,,, everybody goes outta their way to make you feel welcome an appreciative,,, Klamath Falls uhaul is the bestTonia P.
El cliente no dejó un comentario.ALAN C.
The location and people were nice and everyone was helpful.CHRISTOPHER T.
Great service and helpful.Brandon P. | Overall Experience
The staff were great, they helped finding a storage unit to suit my move.Brandon P. | First Impressions
El cliente no dejó un comentario.Ben S. | Overall Experience
El cliente no dejó un comentario.DENNIS M. | Overall Experience
The staff was awesome! Very knowledgeable, friendly and helpful. Would definitely recommend.Robin S. | First Impressions
El cliente no dejó un comentario.milan v. | First Impressions
El cliente no dejó un comentario.Brent J. | Overall Experience
El cliente no dejó un comentario.ANNETTE A. | First Impressions
The storage unit I rented was just an old box from a truck which was parked behind 2 concrete barriers. This made it inconvenient to pull a truck/trailer up to the unit and impossible unload/load straight into the unit/truck. Also, whoever came up with the bright idea of having a store lock in addition to the renter's secure discus lock, let me wring your neck. How is it that I can't access MY unit that I am renting outside of business hours? I have to go into the store to have an employee unlock my unit for me? Good business practice, uhaul. Great. Make it more inconvenient. Make them combo locks that the old man will never remember the code. I will never rent from this storage facility again and neither will my family or friends. I won't b*** and complain without providing some ways to improve. The staff were courteous and helpful. But the practice and policies from uhaul corporate that hinder your good people have to change. Don't put a double lock on the unit and get your people some real dang facilities.Kevin B. | Overall Experience
Everything went smooth . Always make sure u have reservations this place seems very busyJennifer R. | First Impressions
We live in Klamath Falls and have used the U-Haul numerous times. We are always well taken care of. The office staff are friendly, professional, and very helpful. I will always recommend their serviceDave W. | Overall Experience
I was in a bind, I was way behind and I was willin to make a deal. U'Haul did a great job of helping us. We were in a jam and they got us a storage unit. Took excellent care of us. Gracias.Dave W. | First Impressions
Great 👍evan r. | First Impressions
I didn't notice any lights for the outside storage area and it's a bit dirty. This location isn't open with evening hours (closes at 7pm).Ronald M. | Overall Experience
No problems, as expected.Kathleen D. | Overall Experience
If it was not for Ben at this location I would never even consider renting or purchasing a thing from U-Haul ever again in my life. Corporate is terrible and don't care about customer safetytom d. | Overall Experience
I had issues with payments received and documented. I actually paid twice for transport to Virginia and was never reimbursed despite documentation on my part. Emails were never returned.Stuart T. | Overall Experience
Very nice customer service people. Returning truck was a breeze. In and out in 5 minutes.Susan G. | Reservación
Great staff and easy equipment rental. Going back for more soon.Allison W. | Overall Experience
Storage container very dirty. Belongings were covered in cobwebsAmy A. | Overall Experience
Servicios adicionales en esta ubicación
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