Great customer service !!Nicholas M.
Customer Reviews for U-Haul Storage of Foley
Foley, AL 36535
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Trailer break was broken they posted picture in the rental of a brand new tow dolly but gave me one with broken fenders and never reported it the man hooked up the trailer wrong it was the worst uhaul expernace I've ever hadDevon R.
El cliente no dejó un comentario.Patricia A.
El cliente no dejó un comentario.Linda J.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.Jessica C.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.marc J.
El cliente no dejó un comentario.Melissa M.
El cliente no dejó un comentario.Robert G.
El cliente no dejó un comentario.Paul M.
El cliente no dejó un comentario.Gary B.
Parking Lot needs improvementCharles P.
The staff here was very nice and efficient. They were very busy but handled all customers in a timely fashion. Would definitely use them again if I have the need.Brenda F.
El cliente no dejó un comentario.Christine A.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Robert D.
The manager and staff were extremely friendly and accommodating.Randy B.
Speed up operations. They were helpful but the could use some help.john S.
Excellent service!! I was offered available truck. It was clean, well kept and good and clear information.Olyk S.
Send that ancient piece of crap on a long one-way rental to Siberia. Floor was spongy and uneven. It had obviously been severely overloaded at some point in the past. There were more than a dozen "X Quick Claim" stickers on the outside so it would be impossible to tell new damage from old. But all the glue holding it together did make it water resistant as per your claim. Finally, when empty the tires were so out of balance the trailer would hop almost continuously at anything above 20 mph. Better when loaded but still hard to control on the highway because of the hopping. So why "above average"? I've rented here several times and if not for this one refuge from the junk yard, staff is excellent.Dale A.
El cliente no dejó un comentario.Julie J.
El cliente no dejó un comentario.chris H.
everything went smooth. We enjoyed dealint with this uhaul location. The man in charge was very nice and made everything go smoothly.raymond S.
El cliente no dejó un comentario.dale N.
The trailer was okay for around town. I would not have accepted it for a long haul due to age and condition.The floor had weak spots and there were X's all over it. One wheel was painted but you could still see the rust coming through,Mike C.
El cliente no dejó un comentario.gregery H.
El cliente no dejó un comentario.Daniel B.
Nothing, all was excellent.michael S.
Guys working at Foley location were top-notch!eric S.
El cliente no dejó un comentario.Fernanda R.
Although they were 20 minutes late in opening- I understand there are circumstances that day that could have contributed to the delay. Gabriel ( on Saturday) went the extra to let us know we could come early, although we end up not getting the truck till Sunday.Scott Y.
El cliente no dejó un comentario.Tony R.
El cliente no dejó un comentario.JamesA J.
El cliente no dejó un comentario.David S.
Such an easy process and fair price.Lenore S.
El cliente no dejó un comentario.Tim D.
El cliente no dejó un comentario.Tim D.
El cliente no dejó un comentario.Scott G.
The manager in charge was excellent. Best customer service I have had in awhile.Kristin P.
The truck was clean and not in any disrepair but its definitely one of the older units. I'm sure it doesn't make sense to get rid of a truck that is clean and running good but I'd really consider replacing this unit with one of the newer ones. Also the app needs quite a bit of work. It had issues trying to get me checked in. I ended up going inside because I couldn't get it to work for me.Ryan F.
They made it very easy to get through the rental process.Steve C.
Gabriel the manager was top notch! Great customer service.Gregory M.
All good. Love this location. Fast and easy!John H.
Simple. Quick. Easy in and out of lot. Will rent from this location in future.Erica R.
I think the guys name was Gabriel, he has outstanding customer service. Thanks Mike McCaleb 256-990-9666Michael M.
El cliente no dejó un comentario.James N.
El cliente no dejó un comentario.Paul S.
El cliente no dejó un comentario.Jon J.
El cliente no dejó un comentario.Russ J.
Drop off service was excellent! Had us unhooked and on our way in less than 5 minutes. Very friendly and courteous staff!Don P.
My experience with renting the pickup truck was excellent. I cant think of anything to make things betterDon B.
El cliente no dejó un comentario.Jon J.
El cliente no dejó un comentario.Kristionna B.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.Kimberly B.
El cliente no dejó un comentario.Jeff Y.
Professional, courteous staff. Very easy to do business with.Paul H.
El cliente no dejó un comentario.Jack C.
Stay just like you areClarence E.
Same as aboveMarcelo R.
Danny at UHaul was great. He made things go quickly and made us feel important. The young man who hooked the trailer up was also friendly and professional. They both explained everything and put my wife and I minds at ease. GraciasDouglas K.
Didn't get receipt email to meAdmiral N.
The staff was awesome. Extremely professional and very nice. I will definitely be doing business here again.david B.
El cliente no dejó un comentario.Frank M.
El cliente no dejó un comentario.Duane K.
El cliente no dejó un comentario.STEPHEN C.
El cliente no dejó un comentario.Willie Marie B.
All of the employees that work there seem to be very hard working and enjoy helping people. You should hire them some help before they find other jobs due to stress. I will rent from them again in the future for sure.Jonathan V.
Staff was friendly and helpful. Our check in was easy to do. We will use them again. We rented a pickup truck for a few hours.Dennis S.
El cliente no dejó un comentario.Mark C.
El cliente no dejó un comentario.JAMES P.
Educate and train staff, specifically GM Jessica. Jessica sounds like a robot. She quotes UHaul policy without listening to customer. Was instructed to use UHaul app to document damage to trailer prior to leaving. When I encountered problems with the app and could not upload photos of previous damage, Jessica's reaponse was use the app. After several frustrating minutes with the app, and concerned I would be held responsible, I asked for a manual way to document the damage...Jessica would not assist or even respond...like a robotic parrot, "use the app". Finally, another employee stepped in and offered a reasonable response and plan. Jessica is awful at customer service and doing a disservice to the local owner amd UHaul image.Steve L.
Great service and super helpful staff!Megan R.
El cliente no dejó un comentario.hope T.
El cliente no dejó un comentario.john F.
El cliente no dejó un comentario.phillip R.
El cliente no dejó un comentario.Donald P.
El cliente no dejó un comentario.Traci J.
El cliente no dejó un comentario.Lance J.
El cliente no dejó un comentario.STEVE P.
El cliente no dejó un comentario.Derek M.
El cliente no dejó un comentario.Justin W.
El cliente no dejó un comentario.Eric C.
Great location for my use, easy in and out, associates very helpful,Timothy M.
By far the best I haul rental place we have ever been to!!Austin M.
El cliente no dejó un comentario.DennisL J.
El cliente no dejó un comentario.Harold J.
Good store and great employeesHarold J.
Extraordinario servicio al clienteMichael S.
El cliente no dejó un comentario.Karen S.
Drop off after hours took a while to navigate through the on-line process; difficult with trouble scanning the code on the box etc.Mary Beth S.
I have rented many times from U-Haul and this was the only time I was shocked at the quality of the employee customer service. The woman working at this facility was very rude and continued to talk over me as I attempted to ask questions. She kept demanding that I use my phone to complete the transaction and actually told me she had other customers waiting. I had to remind her that I was the customer in front of her at the moment and needed her attention. I was very surprised when she told me this facility was a corporate location. I will never visit this location again and will go miles out of my way to a different store.Emmett J.
Check in was quick and easy.Robert V.
Double check to make sure the tire straps are long enough. The passenger front side strap is about 6â€ short. Like it's been cut. I had deflate my front tire just to ratchet the tire strap. I had a schedule to keep and if I had to come back and exchange or wait for a repair , I would have lost the job.RichardLee A.
El cliente no dejó un comentario.Jennifer H.
I would use them againCarrie S.
El cliente no dejó un comentario.Stan A.
Servicios adicionales en esta ubicación
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