Customer Reviews for U-Haul Storage of Elyria
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

42 comentarios

1601 W River Rd N   Elyria, OH 44035
(Old toys r us)

(440) 324-6267

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(440) 324-6267

1601 W River Rd N
Elyria, OH 44035
(Old toys r us)

Servicios en esta ubicación:

Horarios de la ubicación

Siempre abiertos en tu smartphone

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Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was as good or better than what they promised. No rats, mice, ants, spiders, etc!!!! Extremely clean, well lit, safe.

Benjamin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Anastacia D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luz C.  |  First Impressions 
Clasificación:
5.0

I would rent a unit again at this facility if I ever needed one.Thankyou.

Lynette S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

trenia k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

trenia k.  |  Overall Experience 
Clasificación:
1.0

The price was good. Every time I went to my unit, the alarms kept going off. Always disarmed and rearmed my unit. My head hurt everytime I needed to attend. No one cared, I called the office, they did not care. Said they were too busy to come there. Entry bay doors were broken. I intended on a long term stay but couldn't handle the alarm siren. Moved out less than 1 month. If they don't care to respond to a phone call about alarms going off, how secure are my belongings? The north ridge road corporate store is managed by someone with the customer service skills of a child. Doesn't get her way she swears in front of customers. The west river road elyria location is managed by the north ridge road location and is reflected in the same mentality by the same manager. I will go out of my way to avoid that location and manager at all costs, you reading this should do the same. Posted October 3rd2021. Hope they fix this poor situation. It reflects poorly on Uhaul.

GLENN D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan V.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Elliott P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NISREEN A.  |  Overall Experience 
Clasificación:
2.0

The manager didnt want to honor the free month storage rental. The company had to call her a couple times and tell her she had to honor it. Then they kept telling me somebody was going to call me back all day and they never did, I had to keep calling them back.

nicki s.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Charles C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

charles s.  |  First Impressions 
Clasificación:
4.0

The separate check in and door open is a little aggravating, the unit itself was impeccably clean and in a flawless state of repair

Evan W.  |  Online Move In 
Clasificación:
5.0

I would suggest posting sign-in instructions (outside, near the two swipe boxes) for new storage customers.

Betty W.  |  Overall Experience 
Clasificación:
4.0

price was higher than what I was originally told which already seemed high but it was only for a few months, so not a huge deal.

Troy M.  |  Overall Experience 
Clasificación:
4.0

Na

Angel C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie H.  |  Online Move In 
Clasificación:
3.0

So far ok.

Dean T.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

LESLYE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin H.  |  Overall Experience 
Clasificación:
1.0

Extremely poor communication and knowledge

brittanya G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keri F.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Allen C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy J.  |  First Impressions 
Clasificación:
3.0

Initial confusion with storage unit and no reliable number to call with questions about the storage unit

Richard K.  |  Online Move In 
Clasificación:
1.0

It was aggravating that we got to the place and the access code I was giving did not work so tried calling the numbers posted and no answer had to drive to the uhaul place they have me a access card to get in and that didn’t work either so had to wait for a employee to come from the other location to let me in

Jose R.  |  Online Move In 
Clasificación:
1.0

Code did not work was hung up on 5 times went and got swipe card and it didn’t work had others let us in and employee on North Ridge was no help at all.

Sandra H.  |  Online Move In 
Clasificación:
5.0

VERY convenient. Highly recommend.

Christopher F.  |  Online Move In 
Clasificación:
5.0

The staff was very helpful in accommodating my needs.

Ed C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles B.  |  Online Move In 
Clasificación:
2.0

1. Your office is very understaffed. Long lines and if you call the local office you are sent to the 800 department and have to wait for a long time. 2. I have 3 units and asked for a discount due to having several. They said no. 3. Still understaffed. Pay more, get better people

Donald B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F.  |  Online Move In 
Clasificación:
3.0

I was unable to start storing anything for 3 days due to the door being broken that I was not aware of.. but other than that the building is nice and the carts are very helpful and overall the building seems to be very secure

Amber K.  |  Online Move In 
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